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3 Steps to Know Your Guests Online

3 Steps to Know Your Guests Online

A lot of short term rental owners think that the direct booking revolution is about increasing the margins and cutting out the intermediary. The important thing to bear in mind, however, is that it is also about knowing and owning your guests before, during and after a stay. To boost your direct booking,  knowing your

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Airbnb Crash – Collecting Guest Direct Contact Details

Airbnb website was down last night, 9th January, 2020. According to Downdetector, Airbnb crash incidents is not limited to this single one. The website experienced outages and problems on 5th and 13th December due to maintenance or technical issues, who knows?! No matter what, the consequences of Airbnb site crash can impact both ends of

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How to Collect Guest Email Addresses

Are you wondering how to collect guest email addresses? Why bother? You can message them directly through the app of the site they booked through, right? Not quite. Keep reading. The Importance of Collecting Guest Email Addresses Ping – a new booking has come in through Airbnb. We all love that sound. Payment taken care

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