Zeevou vs Kigo

Zeevou and Kigo are both well known Property Management Systems and Channel Managers. They have different genesis stories, features, and pricing plans. Kigo was established in 2008 and is famous for its various functions and capabilities. Zeevou, on the other hand, is a younger solution rapidly rising up in the list of top PMSes and Channel Managers. Zeevou is best known for its automation tools and multiple features and has developed the necessary means to take direct booking initiatives to the next level.

Zeevou vs Kigo

Zeevou and Kigo are both well known Property Management Systems and Channel Managers. They have different genesis stories, features, and pricing plans. Kigo was established in 2008 and is famous for its various functions and capabilities. Zeevou, on the other hand, is a younger solution rapidly rising up in the list of top PMSes and Channel Managers.

Zeevou is best known for its automation tools and multiple features and has developed the necessary means to take direct booking initiatives to the next level.

Zeevou vs Kigo in Detail

If you are looking for a way to know more about these two famous PMSes and Channel Managers by seeing Kigo vis-à-vis Zeevou, you will more than likely find this article useful. We read both Zeevou’s and Kigo’s reviews again as we believe customer feedback is an asset in analysing an organisation’s performance. We specifically checked Capterra reviews to find the aspects that the users are praising or complaining about, and that may never appear in demo sessions or marketing campaigns.

Does Your PMS Encourage and Facilitate Direct Bookings?

Direct bookings are a sure way to eliminate considerable amounts of commissions vacation rental owners or serviced apartment operators have to pay to OTAs and booking websites. Bear in mind that, even if you have a small short-term let business, sooner or later you will notice the large portions of your hard-earned money paid to third parties such as Airbnb and Booking.com. Nowadays, the increase in direct bookings resulting from getting your brand known to the public attracts more followers. In this context, it is imperative to look for a solution that includes options that ease the process of capturing direct bookings and encourages direct booking without charging commissions per each booking placed.

What Does Zeevou Do as a PMS?

Na’ím Anís Paymán founded Zeevou due to his seeing the inadequacies of existing property management systems at the time. Zeevou says it is disrupting the hospitality industry by bringing about The Direct Booking Revolution! It has also automated different aspects of the list of the things required for operating vacation rentals and serviced apartments. Apart from the software itself, Zeevou has made a commission-free direct booking platform, Zeevou Direct. Zeevou Direct was born to liberate property owners of different types – serviced apartments, B&Bs, aparthotels, hotels, guesthouses, cottages – from commissions they need to pay to different OTAs and booking platforms. In short, direct bookings and full automation is Zeevou’s raison d’être.  

Zeevou’s dedicated support team (Partner Success Team) provides free and unlimited onboarding and training sessions. Should you be interested in checking some of the key features of Zeevou, check the links below:

  1. Automated Booking Confirmation Process
  2. Seamless Operations Management 
  3. SEO-friendly Direct Booking Website
  4. Secure Automated Payments
  5. Detailed Real-time Reporting
  6. Mobile App
  7. Guest CRM

Kigo: Property Management System

Kigo was founded in 2008 by some vacation rental owners who were looking for a better solution. Kigo was merged to RealPage in 2014 to get the advantage of the features provided by both companies. Kigo has offices around the globe, such as Barcelona, Richardson, and Manila.

Zeevou's logo- Zeevou is a Property Management System and Channel Manager
Kigo's logo- Zeevou

Automated Booking Processing

Zeevou processes bookings as easily as your Airbnb experience, besides enabling you to vet your guests. This automation is applied to all bookings from OTA bookings to direct booking ones through your website. Zeevou ensures that check-in instructions will never be sent out without you being fully protected as a host.

When a booking is received at Zeevou, an email is sent to the guest which states the steps that are waiting to be taken. In addition to differentiating the necessary parts to be filled from the rest, you can customise the steps you wish to activate or marking the compulsory parts for guests.

Zeevou has changed the booking process to an automated booking process. It can contain up to five steps.

  1. Collection of Guest Details
    • Guests can specify if they are booking for themselves or on behalf of someone else
    • Zeevou hides any forwarding email addresses from channels in order to capture the guests’ real email address and GDPR-compliant marketing consent.
    • Business and leisure bookers are identified.
    • Early check-ins can be upsold.
  2. Additional Guests
    • This optional step enables you to collect information on all the guests staying to further enrich your contact database.
    • Guests can flag any members of their group in case they are planning a surprise celebration.
  3. 3-D Secure Links for Payments
    • A 3-D Secure link is sent to the guests to complete their payment, ignoring card details sent across by channels.
    • Guests can download a draft invoice for their stay at the point of payment.
    • 3-D Secure payment links lead the guest to prove that they are the genuine owner of the card, reducing the risk of unauthorised usage of cards.
  4. Fully Automated Security Deposits
    One of Zeevou’s most unique features is that it enables you to fully automate your security deposits.
    • You can set the timeline for security deposits to be pre-authorised and released.
    • The system will automatically attempt to block the funds off the card according to the specified timeline.
    • It is possible to use a different payment gateway for security deposits to be the one used for payments. In addition, guests can enter two seperate cards for the payment and security deposit.
    • If you need to charge a security deposit, you will then be able to do so without having to leave Zeevou.
  5. Thorough Guest Vetting
    • Zeevou’s integration with Signable allows you to get your terms and conditions digitally signed by guests. You can even ask the guest to upload files like a scanned version of their passport/ID, or a photo of their card.
    • Zeevou shows if terms and conditions have been signed by the guest.
    • You can then review all the information you have gathered, and verify the guest in the system.
    • Once a guest has been marked as verified, should they return to any of your properties in the future, they would not be required to go through the verification process a second time.

Kigo enables the automation of answering inquiries to convert them as quickly as possible to bookings. You can build a template and automated response emails that confirm the availability of the property of interest or show the other available properties. 

At Kigo Reservation module, you can check: 

  • Booking source 
  • Occupancy dashboard
  • Full portfolio 
  • Revenue breakdown 

Kigo has an integrated payment processor which has single a settlement reporting capability. It helps in fraud prevention and checking transactions history. However, Kigo charges 5% per booking for using KigoPay.

Zeevou:

Zeevou processes bookings as easily as your Airbnb experience, besides enabling you to vet your guests. This automation is applied to all bookings from OTA bookings to direct booking ones through your website. Zeevou ensures that check-in instructions will never be sent out without you being fully protected as a host.

When a booking is received at Zeevou, an email is sent to the guest which states the steps that are waiting to be taken. In addition to differentiating the necessary parts to be filled from the rest, you can customise the steps you wish to activate or marking the compulsory parts for guests.

Zeevou has changed the booking process to an automated booking process. It can contain up to five steps.

  1. Collection of Guest Details
    • Guests can specify if they are booking for themselves or on behalf of someone else
    • Zeevou hides any forwarding email addresses from channels in order to capture the guests’ real email address and GDPR-compliant marketing consent.
    • Business and leisure bookers are identified.
    • Early check-ins can be upsold.
  2. Additional Guests
    • This optional step enables you to collect information on all the guests staying to further enrich your contact database.
    • Guests can flag any members of their group in case they are planning a surprise celebration.
  3. 3-D Secure Links for Payments
    • A 3-D Secure link is sent to the guests to complete their payment, ignoring card details sent across by channels.
    • Guests can download a draft invoice for their stay at the point of payment.
    • 3-D Secure payment links lead the guest to prove that they are the genuine owner of the card, reducing the risk of unauthorised usage of cards.
  4. Fully Automated Security Deposits
    One of Zeevou’s most unique features is that it enables you to fully automate your security deposits.
    • You can set the timeline for security deposits to be pre-authorised and released.
    • The system will automatically attempt to block the funds off the card according to the specified timeline.
    • It is possible to use a different payment gateway for security deposits to be the one used for payments. In addition, guests can enter two seperate cards for the payment and security deposit.
    • If you need to charge a security deposit, you will then be able to do so without having to leave Zeevou.
  5. Thorough Guest Vetting
    • Zeevou’s integration with Signable allows you to get your terms and conditions digitally signed by guests. You can even ask the guest to upload files like a scanned version of their passport/ID, or a photo of their card.
    • Zeevou shows if terms and conditions have been signed by the guest.
    • You can then review all the information you have gathered, and verify the guest in the system.
    • Once a guest has been marked as verified, should they return to any of your properties in the future, they would not be required to go through the verification process a second time.
How does Automated-Booking-Processing of zeevou works? Zeevou hub

Kigo:

Kigo enables the automation of answering inquiries to convert them as quickly as possible to bookings. You can build a template and automated response emails that confirm the availability of the property of interest or show the other available properties. 

At Kigo Reservation module, you can check: 

  • Booking source 
  • Occupancy dashboard
  • Full portfolio 
  • Revenue breakdown 

Kigo has an integrated payment processor which has single a settlement reporting capability. It helps in fraud prevention and checking transactions history. However, Kigo charges 5% per booking for using KigoPay.

Kigo's Automated Booking Processing- Zeevou
How does Automated-Booking-Processing of zeevou works? Zeevou hub
Kigo's Automated Booking Processing- Zeevou

Channel Manager

Zeevou provides 2-way API integrations with more than two hundred channels from OTAs to property listing sites. API integrations are preferred to iCal links as rates and availability sent through API connections are pretty much in real time. All the channels that Zeevou advertises are channels that it has two-way API integrations with.

By using Zeevou:

  • You can advertise your properties on Zeevou Direct to increase direct bookings without losing money in the form of commissions!
  • You can add a fixed amount as a mark-up to compensate for the channel’s commission for other channels.
  • You do not need to pay any extra fees or commissions for bookings that flow through Zeevou’s channel manager.

N.B. Zeevou does not create listings for you or sync images and other content to OTAs except for on Zeevou Direct and Here to Help.

Two-way real-time automation with all of Kigo partner channels. According to its website, Kigo’s channel manager:

  • keeps rental rates competitive across portals;
  • fills the calendar gaps by automatically relaxing length-of-stay limits and adjust pricing to optimise occupancy:
  • charges 3% per booking for all the payments without Kigo, for example, for your Airbnb bookings.

Zeevou:

Zeevou provides 2-way API integrations with more than two hundred channels from OTAs to property listing sites. API integrations are preferred to iCal links as rates and availability sent through API connections are pretty much in real time. All the channels that Zeevou advertises are channels that it has two-way API integrations with.

By using Zeevou:

  • You can advertise your properties on Zeevou Direct to increase direct bookings without losing money in the form of commissions!
  • You can add a fixed amount as a mark-up to compensate for the channel’s commission for other channels.
  • You do not need to pay any extra fees or commissions for bookings that flow through Zeevou’s channel manager.

N.B. Zeevou does not create listings for you or sync images and other content to OTAs except for on Zeevou Direct and Here to Help.

Zeevou website integration- channels and OTAs

Kigo:

Two-way real-time automation with all of Kigo partner channels. According to its website, Kigo’s channel manager:

  • keeps rental rates competitive across portals;
  • fills the calendar gaps by automatically relaxing length-of-stay limits and adjust pricing to optimise occupancy:
  • charges 3% per booking for all the payments without Kigo, for example, for your Airbnb bookings.
Kigo's channel manager- Zeevou
Zeevou website integration- channels and OTAs
Kigo's channel manager- Zeevou

Cleaning

Zeevou aims to automate your cleaning management as much as possible. In light of this, there are a number of features that Zeevou has developed to decrease the amount of time you or your team have to spend managing your housekeepers or outsourced cleaning companies:

  • Check-out & mid-stay housekeeping tasks are automatically generated according to your specified frequency of cleans.
  • You can keep track of housekeepers’ availability,  and they can request leaves through the mobile app.
  • Zeevou’s advanced allocation algorithm optimises task allocations to housekeepers based on check-out and check-in times of guests, cleaners availability, the average time needed to clean each unit type, taking into account travel time between properties.
  • Housekeepers’ mobile app includes the status, the timing, and any notes you may have left for them. The system captures their time and location at the start and end of every task.
  • Housekeepers can be required to take photos for each task they complete, so you can check on the quality of the clean.
  • Photos are timestamped to help combat unfounded guest complaints.
  • Housekeepers can also report maintenance issues through the mobile app.

With Kigo Operation Manager, you can:

  • schedule cleans and tasks on the centralised management area
  • give your cleaners and maintenance staff easily accessible clear sets of daily and weekly tasks to complete
  • set your expectations by attaching photos and have a place to receive photos in real-time from cleaners
  • automate all communications through the system by email and SMS.

Zeevou:

Zeevou aims to automate your cleaning management as much as possible. In light of this, there are a number of features that Zeevou has developed to decrease the amount of time you or your team have to spend managing your housekeepers or outsourced cleaning companies:

  • Check-out & mid-stay housekeeping tasks are automatically generated according to your specified frequency of cleans.
  • You can keep track of housekeepers’ availability,  and they can request leaves through the mobile app.
  • Zeevou’s advanced allocation algorithm optimises task allocations to housekeepers based on check-out and check-in times of guests, cleaners availability, the average time needed to clean each unit type, taking into account travel time between properties.
  • Housekeepers’ mobile app includes the status, the timing, and any notes you may have left for them. The system captures their time and location at the start and end of every task.
  • Housekeepers can be required to take photos for each task they complete, so you can check on the quality of the clean.
  • Photos are timestamped to help combat unfounded guest complaints.
  • Housekeepers can also report maintenance issues through the mobile app.
cleaning management feature in Zeevou

Kigo:

With Kigo Operation Manager, you can:

  • schedule cleans and tasks on the centralised management area
  • give your cleaners and maintenance staff easily accessible clear sets of daily and weekly tasks to complete
  • set your expectations by attaching photos and have a place to receive photos in real-time from cleaners
  • automate all communications through the system by email and SMS.
Kigo cleaning setvices- Zeevou
cleaning management feature in Zeevou
Kigo cleaning setvices- Zeevou

Self Check-ins

Zeevou has developed a fully remote automated booking processing system which allows you to collect guest details, take payments, sort out security deposits, and verify your guests from your home or office remotely.

Whether you use key safes, door locks with codes, KeyNest, or any other solution, you can rest assured that guests will not be sent any check-in instructions unless the booker has met all the conditions that you choose to set.

N/A

Zeevou:

Zeevou has developed a fully remote automated booking processing system which allows you to collect guest details, take payments, sort out security deposits, and verify your guests from your home or office remotely.

Whether you use key safes, door locks with codes, KeyNest, or any other solution, you can rest assured that guests will not be sent any check-in instructions unless the booker has met all the conditions that you choose to set.

Zeevou's self-check-ins
Kigo:
N/A
Zeevou's self-check-ins

Direct Booking Website

1. Zeevou offers free direct booking websites to literally everyone to support The Direct Booking Revolution!

2. Zeevou Website will automatically transfer the information of your properties, unit types, and units, from the PMS to the website…

3. Zeevou’s website reflects all reservations made through your website in your central calendar

4. Zeevou allows you to sync your existing website with Zeevou’s booking platform through Zeevou’s Open API. 

5. Zeevou generates a page for every country, city, and property similar to the hierarchy of the system.

6. There are no booking-related charges for direct bookings.

The SEO-friendly website created by Zeevou:

    • is customisable, allowing you to create custom pages;
    • has a blog section to help you rank higher on search engines;
    • has Open Tag Graphs for Facebook and Twitter content sharing;
    • can be integrated with the Google Search Console through the automatically generated sitemap, Google Analytics and Google Tag Manager;
    • can be integrated with Wordpress through a plugin and other sites such as Wix using iFrame;
    • creates vouchers and sets promotions as features relevant to its direct booking website.
    • allows you to track and capture abandoned bookings at your direct booking website directly through Google Tag Manager.

Kigo’s Website Starter Package makes an image-driven, mobile-friendly, secure, WordPress website for all of your properties.

The website Kigo makes for you: 

  • allows map search
  • Manages multiple properties easily by organising units from countries to buildings based on a geographic hierarchy
  • group properties together to increase the occupancy rate  like Homes by the beach, pet-friendly, cabins, etc. 
  • tracks your website performance through analytics
  • Kigo charges for Premium Websites: a setup fee of $499 and a monthly subscription of $59

Zeevou:

1. Zeevou offers free direct booking websites to literally everyone to support The Direct Booking Revolution!

2. Zeevou Website will automatically transfer the information of your properties, unit types, and units, from the PMS to the website…

3. Zeevou’s website reflects all reservations made through your website in your central calendar

4. Zeevou allows you to sync your existing website with Zeevou’s booking platform through Zeevou’s Open API. 

5. Zeevou generates a page for every country, city, and property similar to the hierarchy of the system.

6. There are no booking-related charges for direct bookings.

The SEO-friendly website created by Zeevou:

    • is customisable, allowing you to create custom pages;
    • has a blog section to help you rank higher on search engines;
    • has Open Tag Graphs for Facebook and Twitter content sharing;
    • can be integrated with the Google Search Console through the automatically generated sitemap, Google Analytics and Google Tag Manager;
    • can be integrated with Wordpress through a plugin and other sites such as Wix using iFrame;
    • creates vouchers and sets promotions as features relevant to its direct booking website.
    • allows you to track and capture abandoned bookings at your direct booking website directly through Google Tag Manager.
Zeevou's direct booking website

Kigo:

Kigo’s Website Starter Package makes an image-driven, mobile-friendly, secure, WordPress website for all of your properties.

The website Kigo makes for you: 

  • allows map search
  • Manages multiple properties easily by organising units from countries to buildings based on a geographic hierarchy
  • group properties together to increase the occupancy rate  like Homes by the beach, pet-friendly, cabins, etc. 
  • tracks your website performance through analytics
  • Kigo charges for Premium Websites: a setup fee of $499 and a monthly subscription of $59
Kigo's direct booking website- Zeevou
Zeevou's direct booking website
Kigo's direct booking website- Zeevou

Extended Stays

Hospitality operators have been trying to accommodate long term guests due to the consequences of the COVID-19 pandemic.

Zeevou:

  • allows hosts to set weekly and monthly rates;
  • ensures that monthly invoices for extended stays do not vary from month to month;
  • allows for the setting of multiple rate plans running in parallel, so a different rate can be adopted for a nightly stay to that of a monthly stay for the same listing.

N/A

Zeevou:

Hospitality operators have been trying to accommodate long term guests due to the consequences of the COVID-19 pandemic.

Zeevou:

  • allows hosts to set weekly and monthly rates;
  • ensures that monthly invoices for extended stays do not vary from month to month;
  • allows for the setting of multiple rate plans running in parallel, so a different rate can be adopted for a nightly stay to that of a monthly stay for the same listing.

Kigo:

N/A

Guest Experience

Streamlined processing of your bookings by Zeevou contributes to a superior guest experience.

  • You can make sure that the steps a guest has to complete prior to being given access to the property are set out clearly at the point that a booking comes in.
  • After completing the aforementioned steps, the guest will then be informed that their booking has been confirmed.
  • Following this, you can automate the sharing of a house manual with information on the property or details of local businesses and attractions.
  • Closer to arrival, you can automate the sending of check-in instructions, including the ability to attach a check-in guide for each property.
  • Using the fully customisable trigger rules and variable-based templates, you can build a guest experience based on your vision of what it should be!

1.Kigo has made a mobile-friendly link to communicate in real-time with guests, chase down reviews,  target repeat referral and direct bookings for the future. You can test it by typing rebrand.ly/guestxp on your phone.

2.Kigo’s bank-safe eSignature helps in sending, signing and securely storing documents.

3.Kigo provides a ready-to-use template for your automated guest messaging system.

Zeevou:

Streamlined processing of your bookings by Zeevou contributes to a superior guest experience.

  • You can make sure that the steps a guest has to complete prior to being given access to the property are set out clearly at the point that a booking comes in.
  • After completing the aforementioned steps, the guest will then be informed that their booking has been confirmed.
  • Following this, you can automate the sharing of a house manual with information on the property or details of local businesses and attractions.
  • Closer to arrival, you can automate the sending of check-in instructions, including the ability to attach a check-in guide for each property.
  • Using the fully customisable trigger rules and variable-based templates, you can build a guest experience based on your vision of what it should be!
Guest experience feature- Zeevou

Kigo:

1.Kigo has made a mobile-friendly link to communicate in real-time with guests, chase down reviews,  target repeat referral and direct bookings for the future. You can test it by typing rebrand.ly/guestxp on your phone.

2.Kigo’s bank-safe eSignature helps in sending, signing and securely storing documents.

3.Kigo provides a ready-to-use template for your automated guest messaging system.

Kigo guest experience- Zeevou
Guest experience feature- Zeevou
Kigo guest experience- Zeevou

Guest CRM

Zeevou has a built-in guest CRM.

  • All the bookings related to a guest are displayed under their Guest Profile whether the booking is pulled in from an OTA or from your direct booking website.
  •   Payments are also recorded in these guest profiles, as well as all the bookings.
  •   Through this guest CRM you can send notes, emails, and text messages to your guests, as well as log tasks that relate to them.
  •   You can keep track of whether or not a guest has already been verified in Zeevou through their profile.
  • Guest profiles can be created in Zeevou even if they do not have a booking yet.

N/A

Zeevou:

Zeevou has a built-in guest CRM.

  • All the bookings related to a guest are displayed under their Guest Profile whether the booking is pulled in from an OTA or from your direct booking website.
  •   Payments are also recorded in these guest profiles, as well as all the bookings.
  •   Through this guest CRM you can send notes, emails, and text messages to your guests, as well as log tasks that relate to them.
  •   You can keep track of whether or not a guest has already been verified in Zeevou through their profile.
  • Guest profiles can be created in Zeevou even if they do not have a booking yet.
Zeevou Guest CRM- Zeevou hub

Kigo:

N/A

Zeevou Guest CRM- Zeevou hub

Maintenance

Zeevou enables you to:

  • record maintenance issues;
  • keep track of who reported them, and how urgent they are;
  • add a description and upload attachments;
  • track the issues as they progress through various stages of completion through Zeevou Fix;
  • avoid expensive call-out fees by checking whether a staff member has verified the issue reported yet or not;
  • get housekeepers to report maintenance issues at the point of cleaning by submitting them through Zeevou’s Mobile App.

By Kigo Operation Manager, you can

  • schedule cleans and tasks on the centralised management area
  • give your cleaners and maintenance staff easily accessible clear sets of daily and weekly tasks to complete
  • set your expectations by attaching photos and have a place to receive photos in real time from cleaners
  • automate all communications through the system by email and SMS.

Zeevou:

Zeevou enables you to:

  • record maintenance issues;
  • keep track of who reported them, and how urgent they are;
  • add a description and upload attachments;
  • track the issues as they progress through various stages of completion through Zeevou Fix;
  • avoid expensive call-out fees by checking whether a staff member has verified the issue reported yet or not;
  • get housekeepers to report maintenance issues at the point of cleaning by submitting them through Zeevou’s Mobile App.

Kigo:

By Kigo Operation Manager, you can

  • schedule cleans and tasks on the centralised management area
  • give your cleaners and maintenance staff easily accessible clear sets of daily and weekly tasks to complete
  • set your expectations by attaching photos and have a place to receive photos in real time from cleaners
  • automate all communications through the system by email and SMS.

Mobile App

Zeevou is developing a mobile app for use by various members of your team.

The mobile app for housekeepers is a native mobile app available for Android and iOS.

Apart from allowing for smoother communication between you, your housekeepers, and outsourced cleaning companies, it also enables you to:

  • automate the creation and assignment of check-out and mid-stay housekeeping tasks;
  • create tasks manually;
  • communicate important points to your housekeepers within Zeevou;
  • get a report of any issues that housekeepers have noticed directly through the Zeevou Mobile App;
  • Track the time and location at which housekeepers start and finish the cleans.

The Maintenance Mobile App, Host Mobile App, Investor Mobile App, and Guest Mobile App are going to be developed next. None of these further developments will cost you any money after being launched!

Kigo offers mobile guest applications.  

Zeevou:

Zeevou is developing a mobile app for use by various members of your team.

The mobile app for housekeepers is a native mobile app available for Android and iOS.

Apart from allowing for smoother communication between you, your housekeepers, and outsourced cleaning companies, it also enables you to:

  • automate the creation and assignment of check-out and mid-stay housekeeping tasks;
  • create tasks manually;
  • communicate important points to your housekeepers within Zeevou;
  • get a report of any issues that housekeepers have noticed directly through the Zeevou Mobile App;
  • Track the time and location at which housekeepers start and finish the cleans.

The Maintenance Mobile App, Host Mobile App, Investor Mobile App, and Guest Mobile App are going to be developed next. None of these further developments will cost you any money after being launched!

Kigo:

Kigo offers mobile guest applications.

Multiple Location PMS

With Zeevou, you are able to manage a chain of properties or properties across different countries in one unified hub, from one single login. You can also have properties with different currencies by the property…

  • The system architecture allows for global expansion, the structural hierarchy being based on multiple levels:
    1. Countries
    2. Cities
    3. Areas
    4. Properties
    5. Buildings
    6. Floors
    7. Unit Types
    8. Units
  • Similar units are grouped by unit type, allowing you to easily shift bookings, maximise your occupancy and increase your profits as a result.
  • At the property level, you can assign office staff, check-in staff, and housekeepers (a person, a team, or a company) who have limited access to the system. There are dedicated fields for check-in instructions, check-out instructions, and details on how to find the property. These can all be pulled into the automated emails that you can set up within Zeevou, avoiding the need to create a separate check-in template for each property.
  • Zeevou enables you to operate multiple brands from one place, while specifying a marketing distinction. You can set a brand for each property.
  • At the country level and city level, you can enter your meta title and meta description for SEO purposes, in addition to  specifying Open Graph Tags to optimise how your links are displayed across social media platforms.
  • The hierarchy of the system is automatically reflected on Zeevou’s direct booking website and booking engine. Setting up Zeevou means having a seamless direct booking website up and running.

N/A

Zeevou:

With Zeevou, you are able to manage a chain of properties or properties across different countries in one unified hub, from one single login. You can also have properties with different currencies by the property…

  • The system architecture allows for global expansion, the structural hierarchy being based on multiple levels:
    1. Countries
    2. Cities
    3. Areas
    4. Properties
    5. Buildings
    6. Floors
    7. Unit Types
    8. Units
  • Similar units are grouped by unit type, allowing you to easily shift bookings, maximise your occupancy and increase your profits as a result.
  • At the property level, you can assign office staff, check-in staff, and housekeepers (a person, a team, or a company) who have limited access to the system. There are dedicated fields for check-in instructions, check-out instructions, and details on how to find the property. These can all be pulled into the automated emails that you can set up within Zeevou, avoiding the need to create a separate check-in template for each property.
  • Zeevou enables you to operate multiple brands from one place, while specifying a marketing distinction. You can set a brand for each property.
  • At the country level and city level, you can enter your meta title and meta description for SEO purposes, in addition to  specifying Open Graph Tags to optimise how your links are displayed across social media platforms.
  • The hierarchy of the system is automatically reflected on Zeevou’s direct booking website and booking engine. Setting up Zeevou means having a seamless direct booking website up and running.

Kigo:

N/A

Operations Management

Zeevou Do automates a large number of your day-to-day administrative tasks centrally…

  • Housekeeping: Zeevou automatically generates check-out and mid-stay housekeeping tasks and assigns these to staff.
  • Maintenance, Zeevou Fix allows you to record and track the progress of your maintenance issues.

Zeevou allows you to provide real-time access to all your staff.

All users added to Zeevou can access the calendar and their tasks through the responsive web app to cut down on internal communications.

Zeevou allows you to create a profile for each company that you are outsourcing like a cleaning provider, and associating a manager profile with it and offers them a limited view of the booking calendar.

With Kigo Operation Manager, you can:

  • schedule cleans and tasks on the centralised management area
  • give your cleaners and maintenance staff easily accessible clear sets of daily and weekly tasks to complete
  • set your expectations by attaching photos and have a place to receive photos in real-time from cleaners
  • automate all communications through the system by email and SMS.

Zeevou:

Zeevou Do automates a large number of your day-to-day administrative tasks centrally…

  • Check-ins: The automated booking processing ensures that all the required steps have been completed before self-check-in instructions are sent out.
  • Housekeeping: Zeevou automatically generates check-out and mid-stay housekeeping tasks and assigns these to staff.
  • Maintenance, Zeevou Fix allows you to record and track the progress of your maintenance issues.

Zeevou allows you to provide real-time access to all your staff.

All users added to Zeevou can access the calendar and their tasks through the responsive web app to cut down on internal communications.

Zeevou allows you to create a profile for each company that you are outsourcing like a cleaning provider, and associating a manager profile with it and offers them a limited view of the booking calendar.

Zeevou operation management

Kigo:

With Kigo Operation Manager, you can:

  • schedule cleans and tasks on the centralised management area
  • give your cleaners and maintenance staff easily accessible clear sets of daily and weekly tasks to complete
  • set your expectations by attaching photos and have a place to receive photos in real time from cleaners
  • automate all communications through the system by email and SMS.
Kigo operation management- Zeevou
Zeevou operation management
Kigo operation management- Zeevou

Owner Portal

Zeevou’s Owner Portal offers real-time access to owners, landlords, and investors to provide them with transparency.

By logging in, they can get real-time information on the value of bookings and access to a real-time Monthly Profit Report that takes into account the deal that they have made with you.

Moreover, investors can view the number of guests staying, and arrival and departure times.

Furthermore, you can choose whether or not to allow them to see guest data, or whether you would prefer not to share this with them.

Investors can also create bookings and block dates directly within Zeevou so that you do not need to spend time on taking care of such requests.

Kigo’s Owner Portal: 

  • creates multiple owner statements in bulk; 
  • provides automatic calculation of property management commissions and accounting adjustments like credit card fees, channels’ commissions and promotions;
  • customises the type of information to display.

Owners can: 

  • check property availability calendars.
  • book an owner stay, or guest-of-owner stay
  • download their owner statement

Zeevou:

Zeevou’s Owner Portal offers real-time access to owners, landlords, and investors to provide them with transparency.

By logging in, they can get real-time information on the value of bookings, as well as access to a real-time Monthly Profit Report that takes into account the deal that they have made with you.

Moreover, investors can view the number of guests staying, and arrival and departure times.

Furthermore, you can choose whether or not to allow them to see guest data, or whether you would prefer not to share this with them.

Investors can also create bookings and block dates directly within Zeevou so that you do not need to spend time on taking care of such requests.

Kigo: 

  • creates multiple owner statements in bulk; 
  • provides automatic calculation of property management commissions and accounting adjustments like credit card fees, channels’ commissions and promotions;
  • customises the type of information to display.

Owners can: 

  • check property availability calendars.
  • book an owner stay, or guest-of-owner stay
  • download their owner statement

Payments

Zeevou streamlines the whole booking process and takes care of everything before a guest is given access. Zeevou Pay:

  • sends a 3-D Secure Payment Link to collect payments for bookings and add-ons, reducing the chances of fraud and chargebacks;
  • allows you to integrate with payment gateways to set different levels of security requirements based on the transaction amount;
  • enables you to log payments taken outside of the system in cash, by bank transfer, or through a card reader;
  • allows you to take payments over the phone;
  • has the option of turning on weekly or monthly invoicing;
  • has the Partial Payment Link feature to generate a payment link to collect payment for part of a booking to split the cost of a booking between guests.

KigoPay is a payment solution designed by Kigo. 

  • KigoPay processes multi-currency transactions from one centralised location.
  • KigoPay generates event triggers and notifications for reconciliation, fraud, charge-back disputes, etc., automatically.
  • Kigo payment processing services are PCI DSS compliant with bank-level encryption.

Zeevou:

Zeevou streamlines the whole booking process and takes care of everything before a guest is given access. Zeevou Pay:

  • sends a 3-D Secure Payment Link to collect payments for bookings and add-ons, reducing the chances of fraud and chargebacks;
  • allows you to integrate with payment gateways to set different levels of security requirements based on the transaction amount;
  • enables you to log payments taken outside of the system in cash, by bank transfer, or through a card reader;
  • allows you to take payments over the phone;
  • has the option of turning on weekly or monthly invoicing;
  • has the Partial Payment Link feature to generate a payment link to collect payment for part of a booking to split the cost of a booking between guests.

Kigo:

KigoPay is a payment solution designed by Kigo. 

  • KigoPay processes multi-currency transactions from one centralised location.
  • KigoPay generates event triggers and notifications for reconciliation, fraud, charge-back disputes, etc., automatically.
  • Kigo payment processing services are PCI DSS compliant with bank-level encryption.

Real-time Reporting

  • The reports can be filtered and sorted based on various fields, and specific searches can be saved to be reused in the future.
  • Data can be exported and downloaded at any time as CSV or Excel files.
  • Zeevou is in the unique position of being able to offer fully automated profit calculations for both hosts and investors in real-time.
  • To communicate data with different stakeholders, besides accounting and revenue management, a number of operational reports can be accessed by users, their staff, and outsourced companies.

KigoPay is in charge of reporting by integrating KigoPay with Kigo’s new channel management technology.

Zeevou:

  • The reports can be filtered and sorted based on various fields, and specific searches can be saved to be reused in the future.
  • Data can be exported and downloaded at any time as CSV or Excel files.
  • Zeevou is in the unique position of being able to offer fully automated profit calculations for both hosts and investors in real-time.
  • To communicate data with different stakeholders, besides accounting and revenue management, a number of operational reports can be accessed by users, their staff, and outsourced companies.
Real time reporting of website- zeevou

Kigo:

KigoPay is in charge of reporting by integrating KigoPay with Kigo’s new channel management technology.

Real time reporting feature- Zeevou

Revenue Management

You can automate rate-setting by signing up with one of Zeevou’s dynamic pricing integration partners such as Beyond Pricing or PriceLabs. Zeevou then distributes these rates to your own website for direct bookings, as well as…

to any channels you need. Rates can be set in bulk for multiple unit types in one go. Zeevou reports allow revenue managers to work more effectively.

Kigo Revenue Management 

  • studies your occupancy rates and sets the prices. 
  • updates the prices across your properties .

 

Zeevou:

By signing up with one of Zeevou’s dynamic pricing integration partners such as Beyond Pricing or PriceLabs you can automate rate-setting. Zeevou then distributes these rates to your own website for direct bookings,…

as well as to any channels you need. Rates can be set in bulk for multiple unit types in one go. Zeevou reports allow revenue managers to work more effectively.

Revenue Management- website- Zeevou hub

Kigo:

  • studies your occupancy rates and sets the prices 
  • updates the prices across your properties
Revenue Management- website- Zeevou hub

Premium Support

Zeevou provides all the required setup, onboarding, and training support for free for all its Patrons. You get a Partner Success Manager who will also be on hand over WhatsApp following set-up should you have any queries or concerns…

Zeevou will automatically import all your future Airbnb and Booking.com bookings, and you can import the rest using the Bulk Booking Import functionality.

Zeevou’s onboarding support is provided for as long as you need, as the ultimate goal is to make sure that you feel confident in using the system and can get all the support that you require.

For any specific queries, bug reports or to request new features, the built-in support system allows you to easily Raise a Hand directly to the developers.

Zeevou’s monthly Partner Host Forums are also an excellent opportunity for you to provide your feedback on the recently released features and contribute to Zeevou’s roadmap.

Kigo has a one-time setup fee £810.

Kigo Platinum Support provides direct access to an expert who speaks your language, product walkthroughs and tailored tutorials.  

Kigo Platinum Support costs Monthly subscription of $500

Zeevou:

Zeevou provides all the required setup, onboarding, and training support for free for all its Patrons. You get a Partner Success Manager who will also be on hand over WhatsApp following set-up should you have any queries or concerns…

Zeevou will automatically import all your future Airbnb and Booking.com bookings, and you can import the rest using the Bulk Booking Import functionality.

Zeevou’s onboarding support is provided for as long as you need, as the ultimate goal is to make sure that you feel confident in using the system and can get all the support that you require.

For any specific queries, bug reports or to request new features, the built-in support system allows you to easily Raise a Hand directly to the developers.

Zeevou’s monthly Partner Host Forums are also an excellent opportunity for you to provide your feedback on the recently released features and contribute to Zeevou’s roadmap.

Kigo:

Kigo has a one-time setup fee £810.

Kigo Platinum Support provides direct access to an expert who speaks your language, product walkthroughs and tailored tutorials.

Kigo Platinum Support costs Monthly subscription of $500

Trust Accounting

Zeevou allows you to manage your own properties and those of other owners and ensures that your accounts don’t get muddled up. Besides a close integration with Xero, Zeevou also allows you to differentiate between income within the system…

Zeevou supports normal invoicing, as well as proxy invoicing for managed units and TOMS invoicing for EU-based operators.

Investor Deals in Zeevou allow you to configure the system to calculate income and expenses to mirror the deal you have set up in real life in a highly customisable manner.

The invoices generated by Zeevou take into account the investor deal in order to work out the account they should be applied to, and the tax schema to be used.

Zeevou also allows hosts to keep track of expenses – whether they be recurring or one-off, or payment-related expenses such as transaction costs or currency conversion fees. Expenses can also be allocated in full or in part to investors. The information around the splits in income and expenses between you and your investors is then taken into account in the Monthly Profit Report.

For those who require advanced payout routing, Zeevou also allows you to specify for each Investor Deal whether you want the funds to flow to your payment gateway or to that of the investor.

KigoPay completely streamlines all reconciliation and financial data. Integrating KigoPay with Kigo’s new channel management technology simplifies complex calculations for tax and fee reporting from channel partner bookings.

Zeevou:

Zeevou allows you to manage your own properties and those of other owners and ensures that your accounts don’t get muddled up. Besides a close integration with Xero, Zeevou also allows you to differentiate between income within the system…

Zeevou supports normal invoicing, as well as proxy invoicing for managed units and TOMS invoicing for EU-based operators.

Investor Deals in Zeevou allow you to configure the system to calculate income and expenses to mirror the deal you have set up in real life in a highly customisable manner.

The invoices generated by Zeevou take into account the investor deal in order to work out the account they should be applied to, and the tax schema to be used.

Zeevou also allows hosts to keep track of expenses – whether they be recurring or one-off, or payment-related expenses such as transaction costs or currency conversion fees. Expenses can also be allocated in full or in part to investors. The information around the splits in income and expenses between you and your investors is then taken into account in the Monthly Profit Report.

For those who require advanced payout routing, Zeevou also allows you to specify for each Investor Deal whether you want the funds to flow to your payment gateway or to that of the investor.

Kigo:

KigoPay completely streamlines all reconciliation and financial data. Integrating KigoPay with Kigo’s new channel management technology simplifies complex calculations for tax and fee reporting from channel partner bookings. 

Unified Inbox

Zeevou Chat allows you to import all your emails, be they from an OTA or a normal email with a general enquiry about your services from an owner. This means that your entire team can access all messages and emails from one central location in a unified inbox

Each booking also contains a log of all communications (whether emails or SMSes) that relate to them.

Inboxes are created for every member of staff, for any team created within Zeevou, and for every brand that you use to market your properties.

N/A

Zeevou:

Zeevou Chat allows you to import all your emails, be they from an OTA or a normal email with a general enquiry about your services from an owner. This means that your entire team can access all messages and emails from one central location in a unified inbox…

Each booking also contains a log of all communications (whether emails or SMSes) that relate to them.

Inboxes are created for every member of staff, for any team created within Zeevou, and for every brand that you use to market your properties.

Unified inbox for vacation rentals- Zeevou

Kigo:

N/A

Unified inbox for vacation rentals- Zeevou

Zeevou vs Kigo: Which Property Management System to Choose?

Kigo is a well-known Vacation Rental Management Software. Kigo has a good reputation in support services and functionalities. However, you have to pay for everything you receive. The commission-based pricing strategy of Kigo sometimes becomes too costly as apart from the subscription amounts you pay to this PMS provider, they get a commission for each booking that is made on any channels the moment you start using Kigo. 

Zeevou has developed a wide range of features which allow you full automation and tools to get more direct bookings. So, as your business grows, you do not need to worry about the large amounts of commissions and subscription fees. Zeevou offers unlimited and free support forever, and it does not charge you anything for extra features. In other words, it provides you with all the features it develops over time based on its roadmap with the development tasks prioritised with the help of Zeevou’s clients, whom Zeevou calls Patrons!

We are committed to ensuring that all our comparisons are factually entirely correct and accurate. If you have spotted anything that you feel is wrong or misleading in this comparison, we’d appreciate hearing from you.

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