Getting Started

How can I block dates on my availability calendar?

In order to block certain dates on your calendar go to Zeevou Sell-> Blocked Dates -> Create Blocked Dates Choose the property/unit and set the dates and time. You can add a reason for your future reference.

How can I capture security deposit?

In order to capture security deposit, go to booking view page, click on Finance and choose Capture Security Deposit. Then enter the amount you want to capture and confirm.

How can I change my Signable template?

If you would like to make any modifications to your Signable Template, please make the changes in your Signable account to the template and then copy/paste the exact name of the modified template in Zeevou Set/ Organisation Configuration/ Signable Template title. 

How far in advance does Zeevou open up the calendars on OTAs?

Zeevou sends 720 days of update in terms of availability & rates to channels. However, each OTA accepts updates on a different basis. Most of the OTAs accept 365 days of availability but some of the OTAs like Expedia, Booking.com & Airbnb support 500 days of updates.

How can I delete a property?

Since system keeps the records of all created bookings, if there are bookings associated with a property, system does not allow property deletion. In such case, you can Deactivate the property instead. First, make sure property is disconnected from Zeevou Channels. a. Go to Channel Manager Config and unmap the property from all the channels. …

How can I delete a property? Read More »

How can I delete a unit?

As long as bookings are associated with a unit, system does not allow deleting it. You need to first make sure the unit you want to delete has no booking associated with it. Please edit bookings, remove the units (make the booking unallocated), and save the changes. Once all the bookings associated with the unit …

How can I delete a unit? Read More »

How to duplicate a Unit Type?

If you would like to duplicate a unit type and add only slight changes to some fields, in Unit Type view page, click on Clone option. Clone option will lead you to Create Unit Type page in which all fields are filled based on the main unit type data and you can change your preferred …

How to duplicate a Unit Type? Read More »

How do I deactivate a unit or property?

Remove all the mappings with the channels. Mark all your bookings as cancelled. Open the property and click on Deactivate Property button if you want to deactivate the entire property, or edit the unit and click on Delete if you just want to remove the unit itself.

How can I set up add-ons?

In Zeevou Sell/Add-ons, you can create different Add-ons as you wish. There, you need to choose a name, determine its Type, and Price (Fixed or Percentage). Then, by filling Default Sales and Purchase Price fields, you can set the price you have purchased it (say the add-on is Breakfast) and the Price you are going …

How can I set up add-ons? Read More »

What do some options in Property mean?

 “Allow Direct Booking” This option determines whether the property can be booked through the organisation domain or not. “Allow Booking From Zeevou Direct” This option determines whether the property can be booked through Zeevou Direct or not.

How do I create a promotion, discount or voucher code for the direct booking engine on my website?

Firstly, you need to create a promotion. Under Zeevou Sell from the main menu select Promotions, and then click on the Create Promotion button on the top right hand corner. On the page that opens, fill the Name field with a name of your choice. If you would like to apply this promotion in conjunction …

How do I create a promotion, discount or voucher code for the direct booking engine on my website? Read More »

How do I disable automated emails?

To deactivate a notification trigger, you can visit the Notification Trigger Rules and remove the template from the corresponding notification. You can do this by disassociating the Template from the notification trigger rule (once you have opened the trigger, click on the cross to the right of the template and then click on Save and …

How do I disable automated emails? Read More »

How do I set a hold?

You need to go to Zeevou Sell, then to Zeevou Blocked Dates and set the dates or hours you want your property to be blocked.

Scroll to Top

Drop Us a Line