If you want your cleaning fee expense (from direct bookings or channel bookings) to be reflected in your monthly report, you should apply the following steps:
Step 1: Go to Prices -> Add-on Types. Choose one of your existing Cleaning Fee add-ons (If you don’t have one, you should create one).
Step 2: Put it in the edit mode.
Step 3: Click on Add in front of Channel Add-on Name and type Cleaning Fee. You don’t need to change other settings.
Note: You can only have ONE Add-on Type with the channel name Cleaning Fee.
Step 4: Make sure that the Add-on has been added to ALL Rate Plans in the Unit Types (Channel, Website, or Manual Bookings) and the Sales Price and the Purchase Price (expense) are correct.
Note: We keep the Sales Price for the bookings that come from the website, but we override it with the cleaning fee for the bookings that come from channels. For example, if you have set the Sales Price at $30 but you charge $40 for housekeeping in Airbnb when a booking comes from Airbnb, we log $40 as the Cleaning Fee sales price.
- In the past, if you wanted to add a per-booking add-on such as a cleaning fee to your rate plan, you had to create two rate plans, one for the website and one for the channel.
But now one rate plan is enough (even with the add-on). It can be connected to the channels and the website at the same time.
We send the rate only to the website. To have a more accurate profit report, we override the sales price with what we receive from the channels.