In order to add a new staff member you should:
Step 1: Click on Users and then under Zeevou Staff click on Profile.
Step2: Click on Create a new Profile.
Step 3: Choose the Team. By default your organisation is the team. If you want to create a new team such as housekeeping, you have to go to Contacts-> Staff / Teams and create a new team. Then come back here and choose the team.
Step 4: Fill out the mandatory fields.
NOTE: If you are adding your housekeeper as a staff, you have to select the times she/he is available. Scroll down and in the Calendar Template click on the time slots that the housekeeper is available. It should turn purple.
NOTE: If you are adding a Mobile Number, it must start with a country code.
Step 5: Save and Close
For the Office Staff
Step 6: Go to the Listings->Property and open the property. Then add him/her as Office Staff.
For the Housekeepers
Step 6: add the properties they are responsible for in their profile (not the edit mode). Scroll down and click on “Add Property for Housekeeping”.
Step 7: Select the property from the drop-down.
Step 8: If you have two or three housekeepers for a property you can set a priority as 1 or 2. This means that if the first priority is busy or not available, the task will be assigned to the second priority.
Access Levels of Different Roles:
Host: The Host has access to all the features and data in Zeevou.
Office Staff: The difference between Office Staff and the Host is that they have access only to those properties that have been assigned to them. They can see all the data related to those properties. However, they can’t create any new staff members.
Note: There are two Office Staff types with different access levels:Financial Office Staff and No Finance Office Staff. While a Financial Office Staff has access to all the accounting and MPRs, a No Finance Office Staff does not have access to the accounting and MPRs. (No Finance Office Staff does not have access to Invoices, Refund or Finalisation in a booking either.)
Check-In Staff: They can see the Booking Calendar and All Bookings. However, they can’t see the details of the bookings such as the emails or financial data. They can block the dates. In addition, they can ask for a leave on zeevou.
Housekeeper: They can see the Booking Calendar and All Bookings. However, they can’t see the details of the bookings such as the emails or financial data. In addition, they can ask for a leave from zeevou.
Sales Agent: They can see the Rates and Availability Calendar.
