Your Zeevou User ID is the same as the Advertiser ID in the application you have already filled out for VRBO in the Property/Channel Manager Config. In order to find the ID: Open the property. Click on Channel Manager Config and open it. Click on Map which is in front of VRBO. Click on the …
Where can I find my Zeevou user ID for connecting to Vrbo? Read More »
For bookings that come to Zeevou from Booking.com, Expedia, and Agoda and whose Collection Type is Channel Collect, the details of VCC will be saved in Zeevou. On the activation date of the card provided by the channel, the system will try to charge the booking amount from the card. If successful, the payment status of …
If you want to move a booking to another unit for an Airbnb booking, you should do it in Airbnb rather than Zeevou. You can read further on how you can apply the changes here.
You can find the iCal link in two levels, either unit type or unit. Click on Listings and then click on Unit Types. Click on the Unit Type you want to export the availability for. Scroll down to iCal Link. Right click on the link to the right and click Copy link address. Paste the …
If you want to get your guest’s email alias from Airbnb, you should fill out their attestation form.
When your calendar in Zeevou shows different data from what you see in channels, you can manually sync data. Open the related Unit Type from Listings/Unit Types. If the availability is different, click on Availability Sync button. If the rates are different, click on Rate Plan Sync button. After a few minutes, recheck channels to …
What can I do when my calendar in Zeevou is different from what I see in channels? Read More »
To remove the mapping of your property, you need to do the following. In Zeevou, go to Listings -> Properties and open the desired property in View Mode. Look for the Channel Manager Config tab. Click on the Open tab. Airbnb Click on Map in front of Airbnb Click on Unmap Listing sign and accept to …
How can I disconnect/unmap my property from channels? Read More »
Step 1: Go to Listings -> Property Step 2:Go to Channel Manager Config. Step 3: Click on orange Open button. Step 4: Click on “Map” in front of Airbnb. Step 5: Click on the edit sign. Step 6: A new pop up window appears. Step 7: Go to Listing Rooms Page and change the cleaning …
Scheduled for Cancellation allows you to resell the night and keep track of which bookings you still need to cancel on the OTA. You can find the list of the bookings scheduled for cancellation in Bookings -> Scheduled for Cancellation.
In order to remove the blocked dates and make your property available, there are two ways: Step 1: Calendar -> Overall Occupancy Calendar Step 2: Click on the blocked date and select “Edit.” Step 3:Then delete the blocked date. Or go to Tasks -> Maintenance-> Blocked Dates. Find the property and make sure the blocked …
In order to block certain dates on your calendar go to Calendar -> Blocked Dates -> Create Blocked Dates Choose the property/unit and set the dates and time. You can add a reason for your future reference.
If your rates are not being sent to a channel you should check if the rate plan has been connected to that channel. You can check it in the Listings->property->Channel Manager Config and see if the correct rate plan has been mapped to the channel or not. Note: You can find the name of the …
Why are the changes I made in Rates not being applied to the Channels? Read More »
Go to Tasks-> Maintenance -> Blocked Dates, click on Manage Calendar Import button. In the opened page, choose your preferred imported option and click on Edit button. Remove the tick from Active iCal Import box and save the page.
Zeevou sends 720 days of update in terms of availability & rates to channels. However, each OTA accepts updates on a different basis. Most of the OTAs accept 365 days of availability, but some OTAs like Expedia, Booking.com & Airbnb support 500 days of updates.
To set the minimum stay for a Property/Unit Type/Unit and get it applied to channels Step 1: Go to Pricing-> Rates & Availability -> Rates, Step 2: click on Create Nightly Rate button. Step 3: Select the rate plan on the left. Step 4: set the dates in From and To sections. Step5: set the …
You probably haven’t created the units yet inside the property. Go back to the property under Listings and check whether it contains any unit types and whether the unit types contain any units.
If you are getting the below error message, you may not have reached step 3 yet on Booking.com’s process of connecting to a channel manager. Please initiate the connection on Booking.com as per the instructions provided before attempting the steps on Zeevou’s side.
No, you can only connect to an Airbnb listing through the main host’s account. If you are managing for someone and they are not happy to share their login details with you, you can follow the steps on integrating with Airbnb up to the point where you Generate Client ID. You can copy & paste …
Can I connect to an Airbnb account if I’m the co-host? Read More »
You can copy the iCal link from either a Unit Type or a specific unit. If you don’t have many units under a unit type, you can copy the iCal link of the unit type. Click on Listings and then click on Unit Types. Click on the Unit Type you want to export the availability …
How do I export an iCal from Zeevou and import it into another site? Read More »
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