When you create a Rate Rule, Channels and Direct Bookings toggles are enabled by default. If you save a rate rule without any rate plan, the Channels and Direct Bookings toggles will be disabled automatically, and the status of the Active column is set to No. Also, a notification will be displayed to you. You …
How can I create a Rate Rule without any Rate Plans? Read More »
You can create a marketing name for your properties’ rate plans on the Zeevou hub to make it clear or attractive for guests. In order to set a marketing name for a rate plan go to Listings -> Unit Types -> Rate Plans. Then click on the row of the target rate plan to open …
If you want to set a different rate for your direct booking website or manual booking from what you have set for the channels, you should make a new rate plan. Go to Listings-> Unit Types click on Edit and scroll down to Rate Plan. When you create a rate plan just for the website …
How can I set a different rate for my direct booking website or manual booking? Read More »
After a month, all rates are archived in order to enhance the performance and speed. You are able to view the archived rates in Pricing -> Rates & Availability /Archived Rate. In addition, to enhance the system performance, availability logs aren’t available after one month.
Zeevou does not currently have any pet settings. You can add your pet policy to the property description in Listings-> Property. You can handle extra fees for pets through add-ons in Pricing-> Add-on Type. Then you can add it to the booking.
The latest rate will always override previous rates. You can check the rates and Min Stay sent to OTAs in Rates and Availability Calendar.
If you want to add a cleaning fee to your direct booking, you need to create a new rate plan for the booking engine (direct booking website) and Manual Booking. To do so, go to Listings-> Unit Types. Edit the unit type and scroll down to the Rate Plans and select Direct Booking Website and …
If you want to delete an add-on from the invoice, you should take the following steps: Step 1: Go to Booking view page, Step 2: Scroll down to Add-on Section, Step 3: Click on three dots at the end of the row and click on Disapprove.
If you want to change the rates, Min Stay or Max Stay for one night or a few nights, you can select the date or dates on the Rates and Availability Calendar and click on them. A window pops up, and you can enter the new amount. If you want to change the rates for …
How to change rates or Min Stay on Rates and Availability Calendar Read More »
In order to remove the blocked dates and make your property available, there are two ways: Step 1: Calendar -> Overall Occupancy Calendar Step 2: Click on the blocked date and select “Edit.” Step 3:Then delete the blocked date. Or go to Tasks -> Maintenance-> Blocked Dates. Find the property and make sure the blocked …
In order to block certain dates on your calendar go to Calendar -> Blocked Dates -> Create Blocked Dates Choose the property/unit and set the dates and time. You can add a reason for your future reference.
If your rates are not being sent to a channel you should check if the rate plan has been connected to that channel. You can check it in the Listings->property->Channel Manager Config and see if the correct rate plan has been mapped to the channel or not. Note: You can find the name of the …
Why are the changes I made in Rates not being applied to the Channels? Read More »
Go to Tasks-> Maintenance -> Blocked Dates, click on Manage Calendar Import button. In the opened page, choose your preferred imported option and click on Edit button. Remove the tick from Active iCal Import box and save the page.
To set the minimum stay for a Property/Unit Type/Unit and get it applied to channels Step 1: Go to Pricing-> Rates & Availability -> Rates, Step 2: click on Create Nightly Rate button. Step 3: Select the rate plan on the left. Step 4: set the dates in From and To sections. Step5: set the …
You can charge your guests for services or products with Add-ons. The add-on type creates a default price for the add-ons. You need to open the unit type and create add-ons in the rate plan. There you can add different sales and purchase prices to the rate plans. If you add the add-ons to the …
Firstly, you need to create a promotion. Go to Pricing-> Promotions, and then click on the Create Promotion button on the top right-hand corner. On the page that opens, fill the Name field with a name of your choice. If you would like to apply this promotion in conjunction with other discounts, tick the Apply On …
Invoicing options: Proxy: This is for management deals where you are invoicing guests on behalf of the investor and then keep your cut from the investor for your management services at the end of the month. TOMS: This is a special VAT scheme for EU countries. Normal: This is the normal invoicing method if you …
What are the invoicing options in the investor deals? Read More »
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