You can assign tasks to a Team. In this case, once you assign a task to the team, the system automatically assigns that task to all team members. -Please make sure you have created a Team. How to create a Team? To create a Team, go to Contacts -> Staff -> Teams, click on Create …
To create a Corporation go to Contacts -> Guests -> Corporation. Click on the Create Corporation In the opened page, set a Name for the corporation. Add any desired Description. Set the corporation Fax Specify the VAT Number of the Corporation. Make sure you enter a valid email address for the corporation Email The Account …
Note: please open this page on your mobile phone and then proceed. For Android: You can install the housekeeping mobile app for Android from Google Play. You can create a username and password for your housekeeper in Contacts-> Staff -> Profiles -> Create Staff. For iPhone: Step 1: Please download the app from App Store.
In order to export your previous guests’ emails: Step 1: Go to Contacts-> Guest->Individuals. Step 2: You can modify the grid by the filters and the grid sign and choose the info you want to see. Step 3: Click on Export Grid. Step 4: Choose the format of the file (CSV or XLSX). Step 5: …
This is how the system has been planned to work. First, you can see the password because you are creating it and you probably want to share the password with the created Staff/Investor. However, after the created user can log in, he/she may change their login details, and it is considered their personal information.
ID verification is not automatically done in Zeevou. This step is there so that you can make sure all the gathered information (the signature or the ID) is correct. When everything is approved, you should go to the Guest Verification section in Booking view page and click on the red thumb and make it green. …
In Zeevou, each username is unique. That means each username can be registered in Zeevou only once. Thus, if you try to add the username as an investor or staff and system does not let you, probably the username has been already registered. NOTE: You may not have registered the username in Zeevou, but another …
The system assigns cleaning tasks only when all the below conditions are met:– Cleaner profile has been created in Contacts-> Staff -> profiles.– The property is assigned to the cleaner in the view mode of Cleaner Profile or in Listings->Properties, the housekeeper has been added to the property. – Calendar Template of the cleaner …
Why housekeeping tasks were not assigned automatically? Read More »
Make sure you have: set the profile of the housekeeper to enabled. set the availability of the housekeeper in their profile. allocated the housekeeper to the property. set the correct average housekeeping times in your unit types. The system will try to auto-allocate the housekeeping tasks to your housekeepers based on the above, as well …
Why don’t housekeeping tasks appear on the mobile app? Read More »
Visit Contacts-> Staff -> Profiles, and create a profile for each housekeeper by clicking on Create Staff. Then open the properties that they are meant to clean one by one, and assign them as a housekeeper. Share the login details that you set for them with them, and ask them to log in to hub.zeevou.com.
Invoicing options: Proxy: This is for management deals where you are invoicing guests on behalf of the investor and then keep your cut from the investor for your management services at the end of the month. TOMS: This is a special VAT scheme for EU countries. Normal: This is the normal invoicing method if you …
What are the invoicing options in the investor deals? Read More »
Company
Stay in the Loop: Sign up to receive our free resources, exclusive offers and announcements.
