When you’re logged into your Zeevou App, you can click on the three dots to open the Menu bar which includes five sections: 1- Notifications When you click on Notifications, you can view any updates on your tasks: 2- Change Language 3- Raise a Hand If you have any problems, you can click on Raise …
You can use a WordPress Plugin to enable your guests to reserve a booking on your own WordPress website.To do so, follow the instructions below: Step 1: Go to Plugin settings and click on Add New. Note: You can search for Zeevou on the bottom right corner of the page. Step 2: Click on …
When the first rate plan is added on Booking.com and it is mapped in Zeevou, the other one(s) can be connected in two ways: Mapping in Zeevou When the rate plan is added on Booking.com, it can be mapped in Zeevou correspondingly: 2. Deriving on BDC The additional rate plans can be derived from the …
How can I connect multiple rate plans on Booking.com? Read More »
You can specify the minimum age required for Lead guests to book and stay at a unit type; so, if they don’t meet the minimum age requirement, the system will show a warning to you. You can set an overall default setting for this at the organisational level, to be overridden at the unit type …
Generally, all kinds of taxes from BDC are shown in the price breakdown as Channel Tax. Please note that all of these Channel Taxes will be reflected in related MPRs – Monthly Proft Reports – for Investor/Host according to the deal template details. You can go to Booking.com- > Property -> VAT/Tax Charges to view …
You can charge your guests for services or products with Add-ons. To make any type of Add-ons, go to Pricing- > Add-on Type and click on Create Add-on Type. A page will open on which you should insert the necessary information and finally click Save and Close. Add-on in Rate Plans: In order to …
As a host, you can add tags to your guests/corporations to identify them and the type of service which should be provided for them. To do so, please open the profile of the guest or corporation you want to tag (under Contacts -> Guests -> Individuals/Corporations or by opening a booking and clicking on the …
In order to finalise a booking, go to the booking, on the top right you can see some orange buttons. Click on the Finalise button and choose the option you wish. When a booking is finalised its invoice will be posted to Xero(in case you have an integration).
In Integrations-> Integrations, you can set integrations with payment gateways (Opayo/ Stripe/ Worldpay), KeyNest and Xero. For payment integrations, you can specify the Integration Level that is applying the payment gateway for the whole Organisation or a specific Investor Deal.
After a booking is created in Zeevou or channels, guests will receive an email that asks them to confirm their booking. When they click on Confirm button, they will be led to the confirmation page that asks them to fill the fields. You can customise the fields that should be filled by the guest or …
Yes! As a direct booking website is significant to fuel your direct booking campaigns, especially in low seasons, by joining us, an SEO-friendly website will be automatically generated for your organisation. This website can be updated in real-time to show the content and rates you upload on the PMS. Moreover, it enables your visitors to …
Yes. You can do this through our integration with Google Analytics and Google Tag Manager. While with Google Analytics, you can measure the traffic on your website, Google Tag Manager or GTM allows you to manage and centralise your marketing tags and deploy them on your website. While tracking your direct booking website’s performance, you …
Does Zeevou offer any direct booking website analytic tools to measure its performance? Read More »
Zeevou allows you to create redirects for URLs that do not exist in the system. This can help a lot for SEO purposes as when you want to change your domain name, you want to minimise the damage to your search rankings. So, when you move from another website to Zeevou, this feature enables you …
If I want to change my website to Zeevou’s, how should I keep my SEO ranking? Read More »
Yes! If you have spent a lot of money on a remarkable WordPress website, through Zeevou’s integration with WordPress, you can now continue taking reservations through your website. Just install the Zeevou Plugin and use our simple shortcode to display the search widget wherever you like.
Zeevou Direct is a completely commission-free booking platform. Whether you’re using the Blaze, Glow, or Spark Plan, you can get your listings published on Zeevou Direct with just ticking a box. As Zeevou Direct is free, our Partner Hosts are not charged any commissions or listing fees so that guests can get a better deal …
What is Zeevou Direct and how does it offer exclusive rates? Read More »
If you have to email out the same information every time a guest books, a lot of your time will be wasted. Moreover, most of the time you have to follow up a guest by an SMS to make sure they’ve seen the information. And that’s not all. You need to send the guest a …
While using the Spark Plan comes with a lot of benefits, it has its own limitations. However, if you sign up for the Blaze Plan, you can use all the features that Zeevou offers and have access to our channel manager and booking engine. For the people who want to fully automate their business, using …
Why should I sign up for the premium plan when I can use the free one? Read More »
Zeevou’s mobile app is in progress and is going to be more complete soon. The first section we have released is a mobile app for housekeepers. This app enables streamlining communication between you, as the manager, and your housekeepers. The next phase that is going to be completed and released soon is related to maintenance …
How does Zeevou’s mobile app help staff access information? Read More »
When you sign up for Zeevou’s Spark Plan, you get the chance to benefit from an SEO-friendly direct booking website and other basic features. Moreover, we’ve got a commission-free OTA, Zeevou Direct, where all your properties will be listed without you having to pay a penny. Also, your properties will be advertised on Zeevou Direct’s …
iCal only updates the overall occupancy, and it is updated every 3-4 hours. Using iCal, you cannot push availability and pricing from Zeevou in real-time.
We provide you with a long list of email templates ready to be used. What needs to be done is to activate the ones that suit your business needs and set their trigger rules. You just need to trust the system afterwards.
Yes, your property will be shown in as many channels you choose to map and set on you Zeevou Hub.
No, unfortunately, channels only accept nightly rates. However, if you can make good use of your direct booking website and drive more and more guests to your booking engine, they can enjoy the special weekly and monthly rates you have set for them. This means that multiple rate plans can run simultaneously for one unit …
No, that’s not possible.
No, not a single penny!
You would be locked in for a year from the date you sign up. You can leave at the end of the year without giving any notice so long as the following term has not started.
Not on the monthly plan. While using our Monthly Package, you can cancel anytime you want with a simple 30 days’ notice.
Any host who signs up with Zeevou is provided with a set of default templates for various points of the guest journey. These templates all pull the brand‘s logo and contact information, and have an HTML design. What’s more, you can edit or clone these templates, or create completely new ones from scratch. Moreover, you …
Does Zeevou offer automated messaging? How does it work? Read More »
Yes, Zeevou’s multi-location management system enables you to manage all your properties from one single login – even though they be located across several countries. Also, we have developed two multi-unit calendars – one for bookings, and one to display rates and availability. Besides generating a Bookings Calendar for all your properties, Zeevou generates a …
Does Zeevou have a solution for managing multiple properties? Read More »
Zeevou offers financial reports – from reports on invoices to payments, and refunds. We also provide built-in analyses of sales, occupancy levels, and bookings. Users can not only record their income but also their expenses. These reports allow our Patrons to have a full overview of the performance of their business at various levels.
Zeevou developed its Property Management System with Real-time Reporting. This allows you to run a variety of reports with detailed analytics. Each report can be filtered based on numerous conditions. Users can decide which columns they wish to display, and in what order. Zeevou’s data can be exported and downloaded at any time as CSV …
Yes, you can use an iFrame that is generated on Zeevou to be used on a third-party website to redirect guests to your Zeevou booking engine seamlessly. When website visitors tap the search button, they get redirected to the booking engine’s search results page. So, you can have a search widget on your homepage that …
If I already have a website, can I still use Zeevou’s booking engine? Read More »
To secure the online booking process, Zeevou has integration with Signable, which is a UK-based electronic signature software provider that sends secure online documents directly to your guests’ inbox. Then, they can easily sign the necessary documents and continue the rest of the Automated Booking Process.
Yes. Zeevou has integration with Xero, a world-leading accounting software. This enables you to have a real-time overview of your cashflow anytime and anywhere. Here’s a complete guide to how to connect with Xero.
Through Zeevou’s integration with KeyNest, you can give access to your guests without having to be physically present. The process is very streamlined as you only have to give access to your staff or guests. Then, they should go to a 24/7 local store with the access code or key. As soon as this happens, …
In Zeevou, you can’t yet manage taxes. You can increase or decrease rates as a % for each channel.
Zeevou creates an SEO-friendly website for your vacation rentals and uses different tools, including metadata fields for SEO, and Open Graph Tags for sharing your website pages sharing on Facebook and Twitter. However, Zeevou is not in charge of the marketing aspect of your businesses. You yourself should create content and plan different marketing strategies on …
Housekeepers are asked to upload photos of each room they clean. As the number of toilets, bathrooms, and rooms are already specified in Zeevou Listings, the system knows how many pictures to ask from the housekeeper.
By allocating tasks to your staff, you can keep track of their availability and leave, and easily maintain an overview of your operations on Zeevou. With Zeevou, you can enjoy a remote property management system as it enables you to manage all your housekeeping and maintenance tasks and generate daily housekeeping reports. Housekeepers can report …
Zeevou has designed a bulk booking import of your existing bookings from Airbnb and Booking.com in order to pave your way while changing your PMS. This allows you to automatically get an import of existing future bookings from Airbnb & Booking.com and upload the rest of your bookings via a spreadsheet.
Yes, we do have a 2-way API connection with more than 200 channels as long as they support it. For instance, HomeAway does not support 2-way API connection for less than 5 properties.
Among the two hundred (200+) external channels, there are OTAs such as Booking.com, Expedia, Agoda and Ctrip, property listing sites like Airbnb, as well as corporate agents like SilverDoor.
Because it is vital that you vet your guests before releasing access information, Zeevou needs your manual approval when it is required. Automation of tasks does not result in the release of sensitive information. Once payment and security deposits have been collected, and the terms and conditions have been signed, it’s your turn to approve the …
During Zeevou Book’s 5-step Booking Confirmation Process, guests can update the details submitted on OTAs at the time of booking. If for any reason, a guest’s name was changed, you could previously not search by the original name, leading to confusion. But you can now rejoice! We have solved this problem too. If a guest’s …
If guests change their names, how can I find them? Read More »
Stories of trashed apartments abound even with Airbnb, as hosts have no say over vetting their guests. Zeevou enables you to fully automate your security deposit handling. You can set a timeline according to which you want security deposits to be pre-authorised and released. The system will automatically attempt to block the funds off the …
If your guest has damaged your property, you want to capture some or the whole amount of the security deposit. To do so, you should: Go to booking view page. Click on orange Finance button. Click on Charge Security Deposit. Choose the Penalty Type. You can define a Penalty Type in the Settings just for …
Make sure you have exactly set your Signable login details and Template Title in Organisation Configuration/ Signable account. If you would like Signable envelopes to get sent automatically, please check whether the plan you are choosing supports API&Webhooks. If your present plan does not support API&Webhooks, you can upgrade your plan in your Signable account. …
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