Streamline allows the automation of post check-out emails or texts, directing guests to leave reviews for the property or their overall stay experience.
To obtain housekeeping, maintenance, and guest experience data, hosts can send surveys.
The communication center allows hosts to target guests and send emails/texts based on the guest’s budget, desired amenities, and size, which can positively affect the guest experience.
A coupon/discount management system is offered to reward loyal guests and entice new bookings.
The phone system provides hosts with guest data, recent quotes, previous reservations, and historical notes before answering the phone. This can affect the greeting quality and improve relationships with guests.