fbpx

Help Article

Helping you succeed

Getting Started

Getting Started

Here is a step-by-step guide to help you get started after signing-up. You will be up and running in no time at all!

Setting-up Your Website

Setting-up Your Website

Find out how to make the most of your direct booking website offered for free by Zeevou by following these steps.

Connecting to Channels

Connecting to Channels

You are ready to connect to other channels! Are you an Evangelist or a Patron? We have got you fully covered!

Connecting-to-Channels

Zeevou receives Airbnb guest reviews through an API connection. As soon as you map your

Read More »
Trip.com Logo

  Step 1: Please contact Trip Market Manager and request for 2 Way connection (including

Read More »

Before connecting to channels: Step 1: Create all your properties. Step 2: Add all your

Read More »

Disconnecting Your Old Channel Manager Step 1:If you are currently using another channel manager, you

Read More »

Disconnecting Your Old Channel Manager Step 1: Log in to your Booking.com Extranet. Step 2:

Read More »

Disconnecting Your Old Channel Manager Step1: Log in to the Expedia Partner Central. Step 2:

Read More »

Disconnecting Your Old Channel Manager Step 1: Log in to Agoda YCS. Step 2: Contact

Read More »

If you have an iCal link from a third party platform and need to reduce

Read More »

In order to connect to a channel that doesn’t support API connection, you need to

Read More »

Please note that you may not have access to 2way API connection if you have

Read More »

Some channels (such as Airbnb) support Messaging API that let hosts and guests send messages

Read More »
Advanced Features

Advanced Features

You are ready to connect to other channels! Are you an Evangelist or a Patron? We have got you fully covered!

Linking to Other Apps

Linking to Other Apps

Well done! Now that you’ve progressed so far to this level, it’s time to set up some of our more advanced features.

  Step 1: Sign up with Signable (Use this link to sign up https://www.signable.co.uk/a/59439 and

Read More »

Step 1: Sign up with KeyNest by following this link. When checking out, enter the

Read More »

Data Flow Diagram The below flow diagram represents the flow of data between Zeevou and

Read More »

NOTE: At the moment, WorldPay Online doesn’t accept any new clients. There are two ways

Read More »

Step 1. Visit Settings -> Organisation Configuration and select your payment processing system(s). Step 2.

Read More »

Please note that Stripe does not allow for security deposits to be pre-authorised for more

Read More »

Step 1: Sign up for BeyondPricing. Don’t link Airbnb or HomeAway when prompted following sign-up,

Read More »

Step 1: Sign up for PriceLabs and use (TMkEWR) to get $10 credits, or log

Read More »

In order to send notifications through SMS to your guests or staff, you need to

Read More »

Sign in to your Google Analytics account and copy the Tracking Code. If you do

Read More »

Step1: Sign in to your Google Tag Manager account. NOTE: If you do not have

Read More »
Link to PayPal

Step 1: Visit Settings -> Organisation Configuration and select PayPal as your payment processing system(s). Step 2: Register

Read More »

Connect to FirstData by reading how to integrate with Opayo by Elavon – formerly Sage

Read More »

Connect to Elavon by reading how to integrate with Opayo by Elavon – formerly Sage

Read More »

In order to connect VRScheduler to Zeevou, please contact VRScheduler’s support. support

Read More »

You can connect your Wix website to Zeevou using iFrame. In order to find the

Read More »

Go to Plugins in the WordPress admin panel, add a new plugin, and upload the

Read More »

Step 1: Sign in to TurnoverBnB. Step 2: From the Dashboard, select Integrations -> Integrations.

Read More »
Remotelock Logo

From the main menu click on Integrations  -> Integrations. Scroll to the RemoteLock box and

Read More »
General

General

this is general category.

Recent Articles

Related FAQs

You can use  a WordPress Plugin to enable your guests to reserve a booking  on your own WordPress website.To do so, follow the instructions below: Step 1: Go to Plugin settings and click on Add New.Add new Plugin Note: You can search for Zeevou on the bottom right corner of the page.   Step 2: Click on the Install and then Activate button. Zeevou Plugin within WordPress   Step 3: When the Zeevou Plugin is installed, it appears on the left column. When you click on it, a page opens in which you should insert your Zeevou website URL and Zeevou Hub’s Username and Password and click Connect. Install Zeevou plugin in wordpress insert Zeevou website URL   Step 4: When Zeevou is Connected, go to Instructions to select the desired Widget Shortcodes to be shown on your website (property) page and click on Save Changes.Zeevou Plugin within WordPress Configuration   Step 5: Then, click on Pages to see the list of your property pages and choose one of them to be updated. Zeevou Plugin within WordPress create pages   Step 6: When the property page opens, you can select from the Brands and Properties lists on the right drop-down and then specify the desired Widget Shortcodes.   Zeevou Plugin within WordPress   Step 7: Click on Update on the top right corner to see the changes on your Plugin page, as shown  below. Zeevou Plugin within WordPress Configurations Note: For homepage, you should just put the home search widget shortcode. This works if you want  your guests to reserve a booking from your website’s homepage by clicking on the Search button.Test Zeevou Plugin within WordPress Your guests will then be redirected to the search result page of your Zeevou website.: Zeevou website
In order to select multiple blocked dates from the All Blocked Date list and disable the selected ones, go to Tasks -> Maintenance -> Blocked Dates, and select the multiple blocked dates you wish to disable. Then, click on the three dots on the top right of the list for Mass Action.disable multiple blocked dates A pop-up window appears:pop up disable multiple blocked dates When you click on Yes, Do it, all selected blocked dates will be disabled and a Yay message on the bottom right corner of the page  shows up:disable multiple blocked dates Note: If you wish to disable one blocked date, tick the box next to the entry of your choice, click on the three dots on the right of the row and choose Disable.        
You will get informed of Checkin/Checkout Addon  via email if you activate their related template and trigger rules. There is a Default Template known as Admin 4: Checkin/Checkout Addon under Inbox -> Templates:informed of Checkin/Checkout Addon Inbox Templates In order for the email to get sent via email, go to Inbox -> Trigger Rules: 1- The Active status should be Yes. If it’s set as No, click on the pencil next to No to change it to Yes.   Admin 4: Checkin/Checkout Addon Checkin/Checkout Addon Trigger rules 2- Click on the three dots on the right to Edit.You should click on the Add button to insert the email addresses of  Zeevou Users and/or Custom Emails which you want to be informed of Checkin/Checkout Addon. Finally, click Save and Close.early/late Checkin/Checkout Addon
You will get informed of Overbooking/Unmapped Booking via email if you activate their related template and trigger rules. There is a Default Template known as Admin 3: Overbooking and Admin 6: Unmapped Booking under Inbox -> Templates:Overbooking/Unmapped Booking Inbox template In order for the email to get sent via email, go to Inbox -> Trigger Rules: 1- The Active status should be Yes. If it’s set as No, click on the pencil next to No to change it to Yes.Overbooking/Unmapped Booking related template and trigger rules. 2- Click on the three dots on the right to Edit.You should click on the Add button to insert the email addresses of  Zeevou Users and/or Custom Emails which you want to be informed of Overbooking/Unmapped Booking. Finally, click Save and Close. Admin 3: Overbookingtrigger rules overbooking notify   Admin 6: Unmapped Booking:trigger rules unmapped booking notify Note: Please Raise a Hand if you wish to make further changes in any of these templates and triggers.
When the first rate plan is added on Booking.com and it is mapped in Zeevou, the other one(s) can be connected in two ways:
  1. Mapping in Zeevou
When the rate plan is added on Booking.com, it can be mapped in Zeevou correspondingly:rate plans 2. Deriving on BDC The additional rate plans can be derived from the first one as shown below. So, no mapping is required as they get the information they need from the parent rate plan.add new rate plan Note: If you want to set up a derived rate plan, you need to contact the BDC support team to enable this feature for you to work smoothly: “Enable to follow ALL the RESTRICTIONS from the parent rate plan.”          
If you want to have an expense that is recurrent – repeated, create one expense and save it by going to Finance -> Expense -> Create Expense. Then, you can make it recurrent in two ways:
  1. Click on Custom Recurrence. Here you can select how often the expense should be repeated. For example, if it is a daily expense, you can set 1 day.create a recurrent expenseYou can choose when you want to end the expense. If you choose Never, the expense will be created for the next four years. You can choose the date the expense ends or the number of recurrences.
  2. Click on the right three dots and select Recurrence Expense.create expense
Then, a window will appear, and you can set the Recurrent Expense as explained above in way 1.set the Recurrent Expense
You can specify the minimum age required for Lead guests to book and  stay at a unit type; so, if they don’t meet the minimum age requirement, the system will show a warning to you. You can set an overall default setting for this at the organisational level, to be overridden at the unit type level. To do so, go to Organisation Configuration, insert the minimum age, and Save.insert the minimum age   This minimum age setting can be edited in any specific unit type by ticking Override the Minimum Age of the Lead Guest, and inserting a new number for age. Finally, Save and Close.minimum age setting   Note: If you want the Date of Birth field to be one of the fields to appear in the Booking confirmation process form, you can do so by going to Organisation Configuration -> Customise Booking Process and clicking on Configure. Then, a window pops out in which you should tick Date of Birth and Is Required. Finally, click Save.Date of Birth field in the Booking confirmation process form   So, whenever a booking is made by a guest older than what you have specified as the minimum age, the system gives you a warning,and you can either reject or confirm the booking as shown below: Guest details   This warning will also appear in All Today’s Check-ins: All's today check-ins tab
You can cancel a booking in three ways on Zeevou. 1- When you open a booking, you can see the Cancel button by clicking on More Actions. When you open a booking, click Cancel button by clicking on More Actions By clicking on the Cancel button, the following pop-up is shown:Cancellation Reason  2-  You can click on Edit the booking, then change the booking status. Finally, Save and Close.:click on Edit the booking, then change the booking status. 3- You can go to All Bookings, and cancel the booking by clicking on the pencil under Booking Status:Save and Close Changes Note: Once you click on Edit a booking on Zeevou, there are two buttons at the top of the page: Cancel and Save and Close. The Cancel button does not mean cancelling the booking; rather, by clicking on it, you are cancelling the edits you have made to a booking.The Cancel button mean you are cancelling the edits you have made to a booking.
In order to change the language, first log into Zeevou App using your Email and Password. Then, click on three dots on the right at bottom and go to Menu. Change the Language into Zeevou App Follow the steps Click on Change Language. Change the Language into Zeevou App When you click on German, the language is switched from English to German. Change the Language into Zeevou App, choose your language

Google Search Console

Google Search Console (GSC) is an invaluable and effective marketing tool to identify site errors, get Google to index all website pages, find out if your site is mobile-friendly, what keywords people use to find it, the CTR (Click Through Rates) and more. When you sign in your GSC freely, it gives you a Verification Code which should be copied and pasted in Zeevou Hub under Marketing -> Design Customisation -> Search Engine Meta Tags -> Google Search Console Verification Code.  

Google Analytics Tracking Code

Google Analytics’ tracking code (or ID) is a unique identifier that allows Google Analytics to collect data when inserted into a website. This data includes the time users spend on a webpage, search terms used, and how they came to the site. The tracking code is the mechanism by which Google Analytics compiles the following data:
  • The total time a visitor spends on your website
  • The amount of time a visitor spends on each page and in what order the visitor see those pages
  • What internal links are clicked (depending on the URL of the next page view)
  • The visitor’s geographical location
  • The browser and operating system used 
You can read more about Google Analytics, its benefits, and how to create an account for your vacation rental website. In order to collect your ID, sign in to your Google Analytics account and get your Tracking Code. This code should be copied and pasted in Zeevou Hub under  Marketing -> Design Customisation -> Search Engine Meta Tags -> Google Analytics Tracking Code. How do Verification Code and Tracking Code differ in Google Search - Zeevou
Scroll to Top

Drop Us a Line