Before you begin mapping, we recommend you have the following information ready.
- Descriptions – If you already have a listing with Vrbo, recommend copying information from the extranet
- Listing features – Sports & Adventure, View, Attractions, Leisure Activities, Local Features
- Payment Type
- Cancellation policy
- House Rule Agreement – PDF format
- Images
Disconnecting Your Old Channel Manager
You should contact the Vrbo account manager to understand the terms and changes (if any) before proceeding.
When a property is ready, proceed with the onboarding steps.
Connecting Vrbo to Zeevou
NOTE: During the onboarding period, the connection is NOT live.
Step 1: In Zeevou, go to Listings -> Properties and open the desired property in View Mode.
Step 2: Look for the Channel Manager Config tab.
Step 3: Click on Open and a new pop-up window opens.
Note: if you are using Safari, the new pop-up window might not open. Please follow the steps mentioned here.
Step 4: Click on Select Channel on the right, then select Vrbo. Finally, click on the + button.
Step 5: Select the number of people included in the prices that you have set in your rates in the Number of Pax field.
Step 6: In the two fields right to the right of it, you can increase the rate that is being sent out. For example, to add 15% to the price, change the 1 to 1.15 and add 0.
Step 7: Select the rate and click on Next. A new window pops up.
Step 8: For a brand new mapping you should select ‘New Profile’.
Step 9: For the rest of your listings, you should select ‘Connect with existing Profile’. **Conditions apply – properties must be linked to the same chain ID
Step 10: Follow prompts and complete information as required. Then click NEXT to move to next section.
Note: in the Fees section, if there are applicable extra guest charges, the ‘applicable guest’ count must be entered. The ‘max guest’ count is not editable. This information is based on the listing setup.
Step 11: When completed, on the last section ‘Payment Terms’, click ‘Finish’.
Step 12: Once completed, you should contact the Vrbo account manager or fill in the lead form, https://www.homeaway.co.uk/l/pmsc/staah?utm_source=website&utm_medium=social. Provide advertiser ID to Vrbo. (you can find the STAAH Advertiser ID here: Listings -> Properties -> Channel manager config -> open, Click on Map in front of VRBO -> pen and paper . You can see the Advertiser ID on the top left of the new popped-up window under Profile).
The Vrbo onboarding team will review the setup together with the property. Once both parties are happy, Vrbo will activate the listing. Integration for property goes live in the channel manager
Vrbo will advise Zeevou once the listing goes live.
