Under Details, you can view the information related to Arrivals and Departures, Location, Rental Agreement, Fees and Upsells, Booking Source, Internal Name (Optional), Attachments (Optional) and Related Bookings in separate cards.
Arrivals and Departures
In the Arrivals and Departures card, you can view the Arrival and Departure dates and the booking length. You can also edit the Arrival and Departure Time by clicking on the pen and then Save it.
Note: You can view the fee amount for Early/Late Check-in/out Time. You can edit this amount in the Price Breakdown. When you click on More in the right corner, a window will open in which you can apply more actions such as Copy Arrival Time Link, Clone, and Extend. You can also click on Change Dates to change the arrival/departure date.
Location
In this card, you can view and edit the location of your booking. If you click More, you can move the booking to change their Property/Unit Type.
If your booking has a unit, you click on Deallocate. Then, a window will open in which you can confirm it. You can click on the pen next to each for editing if you want to change your unit or Check-in Type. Depending on your check-in type, an “Access Code” may be shown to you; if you are allowed to edit it, you can see the pen icon.
These check-in types do not have access codes: Meet & Greet, Concierge, Key Pickup (From Office), Mobile App, Code Entry.
These have access codes but they cannot be edited: SmartLock and KeyNest
Note: You can click on Allocate Unit for a deallocated booking, and a window will open to select a unit from the drop-down.
Rental Agreement
You can view the Agreement Title, its Status and Agreement Link.
Note: If there is a Signable Agreement for the booking, you can view the Agreement Title, its Status and its sending date.
Fees & Upsells
Fees are the add-ons already included in the Rate Plan of each Unit Type’s booking. They can not be disapproved. Upsells are the ones which will be added separately to the booking when the booking is created. Here, you can Approve or Reject Upsells.
Booking Source
You can view and edit Person Booking, Company and Channel.
Note: If your booking has no company, you can click on the three dots on the right to Add Company.
Internal Note
You can view the notes you have added for this booking and the notes from the channel (description such as rate plan,..).You can also add more notes by clicking on Add Note.
Attachments
You can upload PDF files, Excel Sheets, screenshots, images, or any attachments related to this booking.
Related Bookings
You can view related bookings such as any group bookings from channels, extended bookings, or split bookings with details.
