Una by Polydom and Zeevou Integration
Turn Guest Communication into More Direct Bookings
Implement a voice-first AI digital host that works inside Zeevou like a digital team member. Una manages guest communication across phone, web chat, email, WhatsApp, and OTA inboxes, helping operators respond 24/7, reduce routine workload, and capture more direct booking opportunities.
More than a chatbot, Una uses live Zeevou data to answer guest questions, share availability, support reservation changes and stay extensions, send confirmations and secure payment links, and hand complex cases to staff when needed.
Ask us about our special direct-booking solution for Zeevou users.
You can also speak directly with Una in a live demo here: https://polydom.ai/, to hear how she communicates, understand how onboarding and integrations work, and experience how she handles real guest conversations in real time.
Top Features
- 24/7 guest communication across phone, web chat, email, WhatsApp, and OTA inboxes
- Voice-first AI experience with human-like communication
- Live Zeevou data for availability, booking details, changes, and extensions
- Direct booking support with confirmations and secure payment links
- Multilingual guest communication
- Smooth handoff to staff for sensitive or operationally complex cases
- Centralised property knowledge for fast, accurate, and consistent answers
- Smart task routing and escalation through your team’s workflow
