Hostaway or Hospitable?
Pick the platform that fits your property business.
A side-by-side look at automation, pricing and support, so you can match each platform to your portfolio size and budget before you commit.
Scaling property management companies, 2-200+ listings
Hosts who want to start free
Which one should you choose?
Each platform is strongest in a different situation.
Choose Hostaway
If you manage a growing or enterprise-scale portfolio (2-200+ listings) and want AI-driven dynamic pricing, a full-featured direct booking website and 24/7 phone support bundled together.
Choose Hospitable
If you want to start on a free plan with a unified inbox and OTA sync, and only pay as you add dynamic pricing, a direct booking site or owner reporting.
Consider Zeevou
RECOMMENDEDIf you want a free core PMS with no listing-count penalty, a 0% direct booking commission, and modular add-ons you can switch on as you grow instead of moving up rigid plan tiers.
Hostaway vs Hospitable at a glance
Based on publicly available data as of September 2026.
AI-driven automation for growing property management companies
HospitableFree-to-start platform that adds features as you grow
See what Zeevou offers
Free core PMS, 0% commission on direct bookings and everything you need to grow from 5 units to 200+.
Book a free consultation“…Easy to board the property and integrate with the OTA’s. I love the monthly chat where we can be updated on features and improvements…”
Tamar Finkelstein“…A game-changer in helping me systemise my business operations while providing a seamless user journey for my guests…”
Jordan Bunton-Williams“…The perfect Channel Manager for our portfolio. ID verification, agreements and security deposits all in one place!…”
Fabian ProsciucA quick feature breakdown
Guest Communication and AI
| Feature | Hostaway | Hospitable |
|---|---|---|
| Unified inbox | ||
| Guest CRM | – | |
| Automated messages and emails | ||
| Online check-in process | – | via Guest Portal and messaging |
| AI-powered chatbot | ||
| Airbnb messaging autoresponder | ||
| VIP guest flagging | – |
Direct Booking
| Feature | Hostaway | Hospitable |
|---|---|---|
| Free website | – | |
| No commission | ||
| Direct booking website builder | ||
| Mobile and SEO friendly | ||
| Custom templates | – | |
| Promotions & Vouchers support | ||
| Review collection | ||
| Upsell and add-ons | add-ons like early check-in | |
| Blog functionality | – | |
| Google Vacation Rental partner |
Support
| Feature | Hostaway | Hospitable |
|---|---|---|
| Free setup and onboarding | ||
| Email & live chat | – | AI chat only on base tier |
| FAQs & Live Host Forum | – | |
| Phone support | – | |
| One-on-one support | ||
| Community support | – |
Integrations
| Feature | Hostaway | Hospitable |
|---|---|---|
| Accounting | accounting integrations, 50-199+ tier | native or QuickBooks, Mogul plan |
| Booking security services | – | |
| Dynamic pricing | included in all plans | |
| Cleaning management | – | |
| Payments | ||
| Google tools | ||
| Review systems | – | |
| Communications | ||
| Staff management | – | |
| Task management | ||
| Smart locks | – |
Operations
| Feature | Hostaway | Hospitable |
|---|---|---|
| Task management | ||
| Centralised calendar | ||
| Mobile app | ||
| Check-out management | – | |
| Self check-in | – | |
| Custom rates setting | custom rate plans | |
| Weekly and monthly rates | long-stay rate plans | – |
Automation
| Feature | Hostaway | Hospitable |
|---|---|---|
| 2-way API integration (for rates and availability, images, descriptions, and amenities) | ||
| iCal support | iCal feed imports and task feeds | |
| Payment collection | Guest Payment Collection, Professional plan | |
| Guest details collection | – | |
| Guest CRM | – | |
| Automated security deposit | – | |
| Agreement | – | |
| ID collection | – | Full Verification / ID Check add-on |
Reporting
| Feature | Hostaway | Hospitable |
|---|---|---|
| Real-time reporting | ||
| Dashboard reporting | ||
| Monthly profit report | – | |
| Investor statement | – | |
| Owner portal | ||
| Automated owner reporting | ||
| Booking reports |
Information is based on publicly available data and our independent analysis as of September 2026. Features, pricing and capabilities may change without notice. “–” means the company does not list the feature publicly.
Frequently asked questions
Is Hostaway or Hospitable cheaper?
Hospitable publishes a free Essentials plan with no monthly fee, though direct bookings, dynamic pricing and owner payouts carry transaction fees on top. Hostaway does not publish pricing; costs are quoted based on the number of listings, so a direct comparison depends on your portfolio size and which tier you land on.
Which is better for a growing property management company?
Hostaway is explicitly tiered around portfolio size, from 2-14 listings up to 50-199+, with AI-driven dynamic pricing and 24/7 phone support built in. Hospitable can also scale up through its Host, Professional and Mogul tiers, but its most complete reporting and accounting tools only unlock on the top plan.
Does either platform charge a direct booking commission?
Hospitable charges a direct booking transaction fee, 1% on its Direct Basic option and 4% (host) plus 3% (guest) on Direct Premium, along with separate fees for dynamic pricing and payouts. Hostaway's marketing focuses on cutting OTA commissions through direct bookings, though its own fee structure isn't published.
What's the main difference between Hostaway and Hospitable?
Hostaway is positioned as a large-scale PMS with quote-based pricing across every portfolio size, leaning on AI Replies and Dynamic Pricing plus 24/7 phone support. Hospitable leads with a free entry tier and a 14-day full-feature trial, then layers on AI, dynamic pricing and owner reporting as you move up its plan tiers.
Can I switch from Hostaway or Hospitable without losing my listings?
Both platforms sync with major OTAs like Airbnb, Vrbo and Booking.com via two-way API connections, which is the same mechanism most PMS migrations rely on to bring calendars and listings across safely. As with any switch, it's worth confirming your new provider's onboarding support before you commit.
