Scaling with Confidence: How Prohost Estates Grew from 1 to 80 Units Using Zeevou
Zeevou’s comprehensive property management system provided Prohost Estates with the foundation needed to scale from a single unit to a portfolio of 80 units in less than three years. By leveraging automated messaging and transparent owner portals, this case illustrates how professional automation and reporting can eliminate manual overhead, build landlord trust, and empower operators with the freedom to grow.
Client Profile
Company: Prohost Estates
Founder & Director: Moshe Katz
Location: Greater London and surrounding areas
Business Model: Short-term rental service foundation management
Starting Point: 1 unit (November 2022)
Current Portfolio: Approximately 80 units
The Challenge: Building a Foundation for Rapid Growth
When Moshe Katz founded Prohost Estates in November 2022, the company began with just one unit. The primary hurdle was not just managing a single listing, but establishing an operational foundation that would allow the business to scale without the team becoming buried in manual administrative tasks.
For many property managers, the “growth ceiling” is hit when manual processes—like messaging guests, syncing calendars, and tracking finances—take up more time than acquiring new properties. Moshe recognised that to grow continuously, he needed a system that provided professional service to both guests and landlords from day one.
The Solution: Adopting Zeevou from Day One
Prohost Estates made the strategic decision to implement Zeevou immediately, starting while the software was still in its first-generation beta phase. By integrating a comprehensive Property Management System (PMS) from the beginning, the company was able to:
- Automate Guest Communication: Leveraging automated messaging provided guests with consistent, high-quality support throughout their stay, ensuring they were "very happy" with the service.
- Empower Landlords through Transparency: Prohost Estates provided property owners with a dedicated Owner Portal. Landlords "love" the ability to independently monitor financial data and booking calendars in real-time, which builds long-term trust and professional credibility.
- Evolve with the Platform: By growing alongside Zeevou from its first generation through to the advanced fourth-generation features, Prohost Estates benefited from continuous updates designed to simplify complex multi-unit management.
The Results: Scaling to 80 Units Across London
By leveraging Zeevou’s automation and reporting tools, Prohost Estates successfully scaled from its single original unit to managing approximately 80 units across Greater London and surrounding areas in less than three years.
- Continuous Expansion: The software provided the "freedom to grow," allowing the portfolio to increase nearly 80x without the director having to operate everything manually
- High Landlord Retention: The visibility provided by the software allowed landlords to feel secure in their investment, directly supporting owner acquisition and retention.
- Enhanced Guest Experience: Automated messages and streamlined help desks ensured guest satisfaction remained high even as the portfolio grew.
- Operational Efficiency: The software made it significantly easier to manage a large, multi-unit portfolio that would otherwise have required extensive manual operation and a much larger staff.
Client Testimonial
“I do recommend very strongly to use Zeevou from the beginning… I highly suggest using Zeevou. It has helped us manage this first unit and then to grow continuously up until today.”
Moshe Katz, Founder and Director of Prohost Estates
