Hostaway vs Hostfully:
Which Fits Your Rental Business?
Hostaway and Hostfully are both established all-in-one platforms for short-term rental managers, and picking between them often comes down to how you want to pay for direct bookings and how much depth you need at your current listing count.
This comparison looks at where each platform is strongest, so you can judge which one fits the way you actually run your portfolio rather than which one has the longer feature list.
- Choose Hostaway if you want AI-driven guest messaging and dynamic pricing, real-time two-way OTA sync, and 24/7 phone support, and you’re comfortable requesting a quote for pricing.
- Choose Hostfully if you want a wide integration ecosystem (150+ apps), guest CRM and digital guidebooks built in, and are willing to pay a payment gateway and direct booking fee on the entry-level Growth plan (waived on Pro).
- Consider Zeevou if you want a free core PMS, 0% commission on direct bookings, and modular add-ons that let you pay only for what you use as you scale from a handful of units to 200+.
Hostaway vs Hostfully: Comparison Table
| Feature | Hostaway | Hostfully |
|---|---|---|
| Free plan | – | ❌ (No free plan for the core PMS) |
| Direct booking website | ✅ (Builder with AI-powered SEO on Pro tier) | ✅ (Builder to reduce OTA fee dependence) |
| 0% commission on direct bookings | – | ✅ (No commission on Pro plan only) |
| AI-powered guest messaging | ✅ (AI Replies automate up to 90% of chats) | ✅ (InboxAI generated responses) |
| Two-way OTA channel sync | ✅ (Real-time API sync across major OTAs) | ✅ (Direct API to 60+ channels) |
| Dynamic pricing | ✅ (Built-in, reported to lift revenue) | ✅ (Available via integration) |
| Owner portal & reporting | ✅ (Automated statements, from 15-49 tier) | ✅ (Automated owner reporting and portal) |
| 24/7 support | ✅ (24/7 phone support included) | ✅ (24/7 chat and email support) |
Hostaway vs Hostfully: Reviews
Hostaway vs Hostfully: Overview
Hostfully
Hostfully is an all-in-one platform spanning single-property hosts through 200+ unit portfolios, with a unified inbox, guest CRM and 150+ integrations covering pricing, cleaning and accounting. Its entry-level Growth plan carries a 1% payment gateway fee and 0.85% direct booking fee, both waived once you move to the Pro plan.
Hostaway is built for property managers running anywhere from 2 to 200+ listings, leaning heavily on AI to automate guest messaging, pricing and owner reporting. It pairs a real-time two-way channel manager with a direct booking website, though the fuller marketing and SEO toolset sits on its higher Booking Website Pro tier, and pricing is quote-based rather than published.
Comparing Hostaway and Hostfully? See what Zeevou offers in 2026
Hostaway vs Hostfully: A Quick Feature Breakdown
Guest Communication and AI
| Feature | Hostaway | Hostfully |
|---|---|---|
| Unified inbox | ✅ | ✅ |
| Guest CRM | – | ✅ |
| Automated messages and emails | ✅ | ✅ |
| Online check-in process | – | ✅ |
| AI-powered chatbot | ✅ | ✅ |
| Airbnb messaging autoresponder | ✅ | – |
Direct Booking
| Feature | Hostaway | Hostfully |
|---|---|---|
| No commission | ✅ | ✅no commission on Pro plan |
| Direct booking website builder | ✅ | ✅ |
| Mobile and SEO friendly | ✅ | ✅ |
| Custom templates | ✅ | ✅ |
| Integration with Google Analytics and Google Tag Manager | – | ✅ |
| Promotions & Vouchers support | ✅ | ✅ |
| Review collection | ✅ | ✅ |
| Upsell and add-ons | ✅ | ✅ |
| Blog functionality | ✅ | – |
| Google Vacation Rental partner | ✅ | – |
| GDPR compliance | – | ✅ |
Support
| Feature | Hostaway | Hostfully |
|---|---|---|
| Free setup and onboarding | ✅ | ✅ |
| Email & live chat | – | ✅ |
| FAQs & Live Host Forum | – | ✅ |
| Phone support | ✅ | – |
| One-on-one support | ✅ | ✅ |
| Community support | – | ✅ |
Integrations
| Feature | Hostaway | Hostfully |
|---|---|---|
| Accounting | ✅accounting integrations, 50-199+ tier | ✅via integration |
| Booking security services | – | ✅guest vetting/insurance partners |
| Dynamic pricing | ✅ | ✅via integration |
| Cleaning management | – | ✅freemium Turno integration |
| Payments | ✅ | ✅ |
| Google tools | ✅ | ✅ |
| Review systems | – | ✅ |
| Communications | ✅ | ✅ |
| Task management | ✅ | ✅ |
| Smart locks | – | ✅ |
Brand Management
| Feature | Hostaway | Hostfully |
|---|---|---|
| Custom SEO settings for each brand | – | ✅ |
| Multiple property PMS | – | ✅ |
Operations
| Feature | Hostaway | Hostfully |
|---|---|---|
| Task management | ✅ | ✅ |
| Centralised calendar | ✅ | ✅ |
| Mobile app | ✅ | ✅ |
| Check-out management | – | ✅ |
| Self check-in | – | ✅ |
| Custom rates setting | ✅custom rate plans | ✅ |
| Weekly and monthly rates | ✅long-stay rate plans | – |
Automation
| Feature | Hostaway | Hostfully |
|---|---|---|
| 2-way API integration (for rates and availability, images, descriptions, and amenities) | ✅ | ✅ |
| iCal support | ✅ | – |
| Payment collection | ✅ | ✅ |
| Guest details collection | – | ✅ |
| Guest CRM | – | ✅ |
| Automated security deposit | – | ✅ |
| Agreement | – | ✅ |
Reporting
| Feature | Hostaway | Hostfully |
|---|---|---|
| Real-time reporting | ✅ | ✅ |
| Dashboard reporting | ✅ | ✅ |
| Monthly profit report | – | ✅ |
| Owner portal | ✅ | ✅ |
| Automated owner reporting | ✅ | ✅ |
| Booking reports | ✅ | ✅fee tracking, payouts |
We Sell "Financial Independence", Not Just "Automation".
The information presented in this comparison is based on publicly available data and our independent analysis as of September 2026. Features, pricing, and capabilities may change without notice. “–” means the feature is not listed on the company’s public website.
