Zeevou vs Hostfully
This article examines Zeevou vs Hostfully by concentrating on the main features that a hospitality management software should offer. The data has been collected from Zeevou’s and Hostfully’s websites and help articles. We also checked their reviews at Capterra to find the aspects that the actual users are emphasising.
Guest Review
In Capterra, Zeevou has a rating of 5.0, with the highest score for Customer Service, Features, and Value for Money.
Trustpilot introduces Zeevou as a Great tool with a 3.9 TrustScore.
In Capterra, Hostfully has a rating of 4.3, with the highest score for Customer Service.
Trustpilot introduces Hostfully as an Excellent tool with a 4.3 TrustScore.
Zeevou processes bookings as efficiently as your Airbnb experience, besides enabling you to vet your guests. Zeevou ensures it will never send check-in instructions before completing the steps below.
When you receive a booking in Zeevou, the system sends out an email to the guest, stating the steps waiting to be taken. You can customise the steps.
- General Information
- Guests can specify if they are booking for themselves or on behalf of someone else.
- Zeevou hides any forwarding email addresses from channels to capture the guests’ real email addresses and GDPR-compliant marketing consent.
- Business and leisure bookers are identified.
- Early check-ins and late check-outs can be upsold.
- Information like booking purposes and other custom questions can be asked.
- Guest Information
- This optional step enables you to collect further information on all the guests staying to enrich your contact database.
- You can even ask the guest to upload files like a scanned version of their passport/ID or a photo of their card.
- Agreement
- Zeevou’s e-signature feature allows you to get your terms and conditions digitally signed by guests.
- Zeevou shows if the guest has signed your terms and conditions. You can review all the information and verify the guest in the system.
- Once a guest has been marked as verified, a copy of the agreement envelope will be available for download.
- Upsells & Payment
- A pop-up appears, allowing guests to buy specific services and add-ons.
- A 3-D Secure Link is sent to the guests to complete their payment, ignoring card details sent across by channels. 3-D Secure Payment Links reduce the risk of unauthorised usage of cards.
- Guests can download a draft invoice for their stay at the point of payment.
- Security Deposit
- The system will automatically attempt to block and release the funds off the card according to the specified timeline.
- Guests can enter two separate cards for the payment and security deposit.
Zeevou’s Check-In Ready feature provides a visual tracking system that shows the status of each guest’s check-in process. Hosts can tailor the check-in process for each property by selecting specific steps that guests need to complete during the Online Check-in Process.
Zeevou’s check-out management feature shows who has left the property on time and who has not checked out yet.
Hostfully can completely automate your booking process, no matter if the booking is coming from OTAs or direct through your website.
Through the Hostfully dashboard, you can see all received bookings and from there, you can manually or automatically assign the reservation to an agent that will be responsible for it.
Once assigned, the booking moves over Hostfully’s Pipeline management, which gives you a general overview of all bookings. This includes the booking’s origin, the guest’s current stage within the process, and their payment status. Through the Pipeline, you can also take actions on these bookings, such as send a quote, place a hold, mark as booked, show alternative options, change payment status, send messages, close the lead, and more.
Guest Information
A pre-arrival form can be automatically sent to collect information about all your guests, including their names, real email, phone numbers, information about their trip, and government IDs. You can also customise this form to request any additional information you might need.
Agreement
Rental agreements can be automated and digitally signed with Hostfully proprietary digital signature features, no matter if the booking is coming from an OTA or directly.
Upsells and Payments
Hostfully direct booking system also allows you to automatically offer upsell services such as early check-ins, or late check-outs, mid-stay cleanings, and any other services you’d like to offer.
Payment can also be automated through Stripe, Paypal or VacationRentPayment, and Hostfully allows you to set a rate multiplier on a channel-basis, so you can offset OTA commissions and make sure you’re getting paid what you want.
If the guest pays in an alternative form, i.e. wire transfer, venmo, cheque or cash), the host can manually mark the reservation as paid and keep total control of payments.
It is also quite clear whether the guests have paid or not in the software. The Pipeline will colour code each reservation based on payment status. If you need to collect additional payment from the guest, the PMS will trigger an automated message to the guest with a secure payment form, allowing the guest to complete the remainder payment. You can also manually click to trigger “Payment Balance Request” reminders to the guest.
Security Deposit
Security deposits can be fully automated, and refunds can also be provided directly from the Hostfully platform.
Hostfully has tools in place within the Pipeline to show whether the guest has completed the pre-arrival form, as well as provided an electronic signature on the hosts rental agreement.
Zeevou offers 2-way API integrations with more than 200 channels from OTAs to property listing sites.
With Zeevou,
- You can advertise your properties on Zeevou Direct, a commission-free OTA.
- You can add a fixed amount as a markup to compensate for the channel’s commission.
- You do not need to pay any extra fees or commissions for bookings that flow through Zeevou’s channel manager.
- You can ensure that all key information (rates and availability, images, descriptions, and amenities) is synced.
Hostfully has built its channel manager allowing hosts to connect with many OTAs directly without the use of third-party channel managers. Among Hostfully’s direct API integrations are Airbnb, Vrbo (Preferred Partner), Booking.com (Premier Partner), TripAdvisor, HomeToGo, Tripvillas, Yonder, GoLightly, and more.
Hostfully also integrates with channel managers such as Rentals United and NextPax.
By using Hostfully, you can:
- Import all your listings from Airbnb and avoid manual work.
- List your properties on the Hostfully channel to increase direct bookings.
- Use the rate multiplier feature to offset commissions.
- Sync pictures, description, amenities, prices, and real-time availability.
- Automatically create listings on OTAs.
Zeevou allows you to automate your cleaning management.
- Check-out & mid-stay housekeeping tasks are automatically generated according to your specified frequency of cleaning.
- You can keep track of housekeepers’ availability, and they can request leaves through the mobile app.
- Zeevou’s advanced allocation algorithm optimises task allocations to housekeepers based on the check-out and check-in times of guests, cleaners’ availability, and the average time needed to clean each unit type, taking into account travel time between properties.
- Housekeepers’ mobile app includes the status, the timing, and any notes you may have left for them. The system captures their time and location at the start and end of every task.
- Housekeepers can be required to take photos and videos for each task they complete so that you can check on the quality of the cleaning.
- Photos are timestamped to help combat unfounded guest complaints.
- Housekeepers can also report maintenance issues through the mobile app.
By using Hostfully, you can choose between their own cleaning/task portal or use the cleaning/management integrated partners:
- Breezeway
- Properly
- VRscheduler
- EZcare
- TurnoverBNB
Hostfully cleaning/task portal can help you:
- Automate the creation of tasks, such as greeting or check-out cleanings for every booking.
- Automate emails or text messages to all your cleaners and maintenance staff.
- Provide access to a service provider portal with a calendar, tasks, and notes per property.
- Get to know when a task is completed directly on the Hostfully main calendar.
Zeevou offers a fully remote automated booking processing system that allows you to collect guest details, take payments, sort out security deposits, and verify your guests from your home or office remotely.
Whether you use key safes, door locks with codes, KeyNest, or any other solution, you are assured that guests will not be sent any check-in instructions unless they have met all the conditions that you choose to set.
RemoteLock integration with Zeevou allows property managers to use various smart locks. Self-expiring PIN codes can be created to track the guests’ arrivals and departures. It also provides a convenient check-in and check-out experience for the guests.
Hostfully is fully integrated with home automation software, such as PointCentral, RemoteLock, Lynx, and Operto.
By using these integrations, door codes can be automatically generated for all bookings and automatically sent to guests upon different parameters set in the trigger’s section.
If you’d like to share the door codes in a more elegant way, the Hostfully Digital Guidebooks are fully integrated with Hostfully PMS, allowing you to generate a secured link guidebook for each of your reservations, including guest’s first and last name, check-in and check-out dates, and of course, the door code they will need to use to get into the property.
- Zeevou offers free direct booking websites which automatically transfer the information of your properties, unit types, and units from the PMS to the website.
- Zeevou’s website reflects all reservations made through your website in your central calendar.
- Zeevou generates a page for every country, city, and property similar to the system’s hierarchy.
- There are no booking-related charges for direct bookings.
- Zeevou’s booking engine pulls live rates and availability and supports multi-currency setups.
- You can collect payments through digital payment gateways and make safe payments with 3-D Secure Links.
- Zeevou’s website is mobile-friendly and compatible with all devices.
- The website is SEO-friendly and customisable, allowing you to create custom pages.
- It has a blog section to help you rank higher on search engines.
- The website has Open Tag Graphs for Facebook and Twitter content sharing.
- Zeevou integrates with the Google Search Console through the automatically generated sitemap, Google Analytics and Google Tag Manager, enabling you to track website performance.
- It integrates with WordPress through a plugin and other sites such as Wix using iFrame.
- You can create vouchers and promotions.
- You can set up add-ons to sell additional services as part of rate plans.
- Zeevou enables you to track and capture abandoned bookings at your direct booking website directly through Google Tag Manager.
- Zeevou allows you to add interactive features with custom scripts, such as live chat services.
- The website is GDPR-compliant.
- The Review section of the website allows you to collect your guest’s feedback.
- By connecting to your Airbnb account, your Airbnb reviews will show up automatically on your direct booking website.
- Zeevou’s integration with Google Vacation Rentals simplifies the sharing of up-to-date rates, availability, photos, and descriptions for your vacation rentals on Google.
Instant Website Builder
You can instantly convert your Airbnb listings into a free direct booking website with Zeevou. New users only need to copy and paste their Airbnb listing URL into the corresponding field on the website builder page, and the process of creating their website will begin automatically. Zeevou will read the Airbnb page and automatically populate the listing section of your website with relevant information. You only need to review the imported data – to make changes where necessary – and add specific details, including rates and min/max stay.
- Hostfully offers free direct booking websites to all PMS clients.
- Hostfully direct booking website provides a search bar, so guests can find their perfect property.
- Property pages are completely synced with the Hostfully platform and will auto-populate your property information with pictures, descriptions, amenities, pricing, availability, and reviews.
- You can add customisable header, footer, and Meta using HTML and CSS.
- Hostfully enables you to white-label the website with your logo, domain, and headlines.
- You can track your performance on Google Analytics.
- Their website offers an upselling feature.
- Hostfully provides search widgets, booking widgets, and calendar widgets which can be integrated with any platform, including WordPress, Wix, Squarespace, and others.
- Hostfully also provides a discount code feature, which allows you to create codes to offer discounts, track marketing campaigns, or even create special promotions.
Zeevou:
- Allows hosts to set weekly and monthly rates.
- Ensures that monthly invoices for extended stays do not vary from month to month.
- Allows for the setting of multiple rate plans running in parallel so that a different rate can be adopted for a nightly stay to that of a monthly stay for the same listing.
Hostfully is designed for short-term rentals and can accommodate long stays including two payments from the guest, as well as discounts for longer stays. Hostfully does not support automatic recurring monthly payments or lease management.
- After completing the automated booking process, the guest will be informed that their booking has been confirmed.
- Airbnb Messaging Autoresponder automatically responds to your guests when you are not available, thus boosting your Airbnb ranking.
- The notifications of Airbnb are shown in Zeevou because Airbnb supports API messaging. You can reply to the notification within Zeevou, and your replies will be displayed on Airbnb to guests.
- The notifications of Booking.com are also shown in Zeevou thanks to Booking.com messaging API.
- You can automate the sharing of a house manual with information on the property or details of local businesses and attractions.
- Closer to arrival, you can automate the sending of check-in instructions, including the ability to attach a check-in guide for each property.
- Customisable trigger rules and variable-based templates help you improve the guest experience.
The VIP Guest Flagging feature of Zeevou enables you to keep track of your VIP guests, offering personalised services to them and enhancing their loyalty. You can flag your existing and new guest profiles with Gold, Silver, or Bronze badges.
- Zeevou’s integration with Guest Guru, a conversational AI platform, provides personalised responses and automates guest interactions.
Hostfully is widely known for its digital guidebooks, providing one of the leading guidebooks in the industry.
Completely integrated with the Hostfully PMS, Hostfully guidebooks allow you to pull name, check-in and check-out dates and door codes automatically, providing a seamless experience to the guest.
In Hostfully Guidebooks, you can add pictures of the property, welcome messages, check-in essentials, access information, directions, parking information, house manuals, amenities, and local attractions/ recommendations.
Setting up a guidebook is a 30-minute process, and the hosts can build the guidebooks up incrementally over time.
Besides the Guidebooks, Hostfully PMS has a lot of ready-to-use email templates, SMS templates, and trigger rules. The link to the property guidebook can also be automatically included in the templates. To see example guidebooks, click here.
You craft automated guest messages triggered by preset dates/times/events, such as check-in, during stay, and check-out.
All Hostfully communications are GDPR-compliant.
Zeevou has a built-in guest CRM.
- All the bookings related to a guest are displayed under their Guest Profile, whether the booking is pulled in from an OTA or your direct booking website.
- Payments and all the bookings are recorded in these guest profiles.
- Through the guest CRM, you can send notes, emails, and text messages to your guests, as well as log tasks that relate to them.
- You can keep track of whether or not a guest has already been verified in Zeevou.
- Guest profiles can be created in Zeevou even if they do not have a booking yet.
Hostfully’s Property Management Platform also has a built-in CRM, separated in two different sections:
- Pipeline: The Pipeline was designed to allow you to manage all your leads, enquiries, current bookings and past bookings. Through the Pipeline, you can visually see payment status, source, check-in and check-out dates, guest name, price, and number of people in each reservation. Besides that, the Pipeline can tell you where the guest is in the booking process. Stages are: Quote, Hold, Booked, and Staying. From the Pipeline, you can also open a reservation and easily manage it. Lastly, the Pipeline allows you to filter reservations by Status, Channels, Properties, Agents, and also sort them by the most recent or arrival date. A search option is also provided, making it easy to find any specific details on any reservations.
- Customers: The customer section was designed to allow the property manager to find all past, current, and future guests, and all reservations related to them.
In addition, Hostfully has an integration with MailChimp to export all guest details for re-marketing purposes.
Zeevou enables you to:
- Record maintenance issues.
- Keep track of who reported them and how urgent they are.
- Add a description and upload attachments.
- Track the issues as they progress through various stages of completion.
- Avoid expensive call-out fees by checking whether a staff member has verified the issue reported yet or not.
- Get housekeepers to report maintenance issues at the point of cleaning by submitting them through Zeevou’s Mobile App.
Most of the clients on Hostfully are using one of the integrated partners to manage cleaning/maintenance. Hostfully PMS also provides you with a maintenance portal.
Each service provider will receive access to their own service portal, where they can see all jobs assigned to them and either decline or accept those jobs within their portal, which is then communicated to the platform.
They can also access a maintenance calendar and notes.
Through the templates and triggers section, property managers can send automated emails and text messages to all service providers.
Zeevou has released a mobile app for use by members of your team, which is the mobile version of Zeevou’s Web App. The Host App doesn’t currently include all Zeevou features since it takes longer to develop them thoroughly on mobile. This application is under test now. With Zeevou Host App,
- You can see upcoming arrivals and pending check-outs based on a specific timeline in the booking section.
- In the booking list, each reservation is specified by the lead guest’s name, the channel, and the arrival/departure dates. It also shows the booking statuses with various colours and illustrates if the booking has cleaning or maintenance problems.
- You can easily make a block date or create a booking via Zeevou’s Host App when receiving a call from your guests anytime and anywhere.
- You can take care of cleaning issues promptly.
- You have all your messages unified in one inbox.
- You can use the booking actions such as extending and splitting the booking or changing the booking status.
- You can apply filters based on dates, property, booking status, payment status, and security deposit status.
- You can verify guests through the app.
The mobile app for housekeepers is a native mobile app available for Android and iOS. Zeevou mobile app enables you to:
- Automate the creation and assignment of check-out and mid-stay housekeeping tasks.
- Create tasks manually and customise the task duration and priority.
- Communicate essential points to your housekeepers within Zeevou.
- Get a report of any issues that housekeepers have noticed directly through the Zeevou Mobile App.
- Track the time and location at which housekeepers start and finish the cleans.
The Maintenance Mobile App, Investor Mobile App, and Guest Mobile App will be developed next. Further developments will cost you no money after being launched.
Hostfully has provided a mobile app for hosts.
With this mobile app, you can:
- View all your reservations at a glance on a single screen.
- Access detailed information on pricing, occupancy specifics, payment confirmations, and more by simply clicking on any reservation.
- Gain a comprehensive overview of upcoming check-ins and check-outs, and efficiently handle incoming leads.
- Track requested properties, stay durations, and revenue earned.
- Read and respond to guest messages using either the system’s predefined templates or your personalised quotes.
- Stay updated with timely notifications, whether it’s task updates or messages from your guests.
- With Zeevou, you can manage a chain of properties or properties across different countries in one unified place.
- You can set other currencies by property.
The system architecture allows for global expansion as the structural hierarchy is based on multiple levels: countries, cities, areas, properties, buildings, floors, unit types, and units.
- Similar units are grouped under a unit type, allowing you to quickly shift bookings to maximise occupancy.
- At the property level, you can assign office staff, check-in staff, and housekeepers (a person, a team, or a company) who have limited access to the system. There are dedicated fields for check-in instructions, check-out instructions, and details on finding the property. These can all be pulled into the automated emails that you set up within Zeevou, avoiding the need to create a separate check-in template for each property.
- Zeevou enables you to operate multiple brands from one place while specifying a marketing distinction.
- You can enter your meta title and meta description for SEO purposes, in addition to specifying Open Graph Tags to optimise how your links are displayed across social media platforms.
- The hierarchy of the system is automatically reflected on Zeevou’s direct booking website and booking engine.
Using Hostfully, you can manage properties in different countries and currencies.
You can also group properties by tags, making it easy for you to filter or retrieve these properties using the Hostfully open API.
Zeevou automates a large number of your day-to-day administrative tasks centrally.
- Check-ins: The automated booking processing ensures that all the required steps have been completed before self check-in instructions are sent out.
- Housekeeping: Zeevou automatically generates check-out and mid-stay housekeeping tasks and assigns these to staff.
- Maintenance: Zeevou allows you to record and track the progress of your maintenance issues.
Zeevou allows you to provide real-time and different levels of access to all your staff.
All users added to Zeevou can access the calendar and their tasks through the responsive web app to cut down on internal communications.
Zeevou allows you to create a profile for each company that you are outsourcing, like a cleaning provider, associating a manager profile with it and offers them a limited view of the booking calendar.
Zapier Integration connects your system to more than 3000 apps, including Google Calendar, Slack, Quickbooks, Google Sheets, Google Docs, Trello, Mailchimp, Benchmark, etc., for your vacation rental management.
Hostfully defines user “roles” to provide access control to particular parts of the system for the people managing a specific area of your business.
Hostfully also empowers you to send all your check-in information through their template and triggers section, based on the status of a reservation, or payment status.
Once a booking is created, Hostfully can automate the creation of cleanings, maintenance, or any other order you’d like to set up.
You also can create a profile for each of the service providers and give them access to the Hostfully service providers portal. That way, they will have access to all pending and completed orders and real-time calendar view of all properties they’re assigned to.
Hostfully integrates with Zapier, an online automation tool that connects Hostfully to 400+ software such as Gmail, Trello, Slack, Mailchimp, Salesforce, Hubspot, Google Sheet, and many more.
Zeevou’s Owner Portal offers real-time access to owners and investors. Hosts can specify the access level of the owners, landlords, and investors.
Staff with access to financial details will see:
- Arrival and departure times.
- The number of guests staying.
- The finances relating to the booking.
- Add-ons.
- The Monthly Profit Report: they can see details of all income and expenses related to their property (Blaze and Dazzle hosts).
- Commissions held by booking agents.
- Management fees charged by hosts (Blaze and Dazzle hosts).
Hosts with access to guest data, in addition to the above, will see:
- The names and contact details of the guests staying.
Investors can also create bookings and block dates directly within Zeevou.
Hostfully provides vacation rental management companies (VRMCs) with a way to manage calendars collaboratively with the property owners they represent. It allows each property owner to access the “Owner Portal.” This is a part of Hostfully’s site where owners can co-manage the availability of their rental and get informed about the status of their calendars. VRMCs can also publish financial statements to owners, to keep owners informed about the monthly revenue, expenses, commissions, taxes, and more.
Some key features include the ability to:
- Notify owners of every new booking.
- Provide multiple email addresses for the above notifications.
- Allow/disallow the owner to block dates on their calendar.
- Decide whether the Agency or the Owner will collect and remit tax(es). This will affect the Due Agency and Due Owner amounts in the financial report accordingly.
Zeevou streamlines the whole booking process and takes care of everything before a guest is given access. Zeevou:
- Sends a 3-D Secure Payment Link to collect payments for bookings and add-ons, reducing the chances of fraud and chargebacks.
- Allows you to integrate with payment gateways (PayPal, Stripe, Elavon, Worldpay, and First Data) to set different levels of security requirements based on the transaction amount.
- Enables you to log payments taken outside of the system in cash, by bank transfer, or through a card reader.
- Allows you to take payments over the phone and via Google Pay and Apple Pay.
- Has the option of turning on weekly or monthly invoicing.
- Has the Partial Payment Link feature to generate a payment link to collect payment for part of a booking to split the cost of a booking between guests.
- Provides a Payment Terms feature to customise payment plans for extended stays and set specific installment conditions.
- Enables automatic handling of late payments through its Overdue Balance Automation.
- Delivers a seamless payment processing experience with Zeevou Pay, an exclusive vacation rental payment gateway.
Hostfully can completely streamline your payment process with different payment processors:
- Stripe
- PayPal
- VRP (VacationRentPayment)
These payment processors can be used for direct bookings and channels that allow you to be the merchant of record.
As part of the check-out process, Hostfully can offer:
- Split payments
- Upsells
- Digital rental agreement signing
- Payment collection
- Payments processing with custom security deposits
You can also take payments outside the system (back transfer, Venmo, Cash, Zelle, etc, and easily add a new payment record in the order).
- The reports can be filtered and sorted based on various fields. Specific searches can be saved to be reused in the future.
- Data can be exported and downloaded as CSV or Excel files.
- Zeevou offers Profit Analysis for both hosts and investors in real-time. In this report, information about channel commissions, card payment fees, and profit of selling add-ons can be provided.
- A number of operational reports can also be accessed by users, their staff, and outsourced companies.
- Zeevou’s Performance Report gives interactive details of relevant KPIs for operational decision-making. Each KPI has its own chart with different views based on the chosen time frame.
- Zeevou offers a clear summary of your financial achievement in a monthly profit report.
Hostfully reports can be created based on dates, properties, and owners.
You can create reports for:
- Bookings
- Payments
- Check-ins and check-outs
Hostfully has also launched the Extended Data Report, which allows you to export all the data you have related to all bookings, properties, channels, etc., to an Excel Spreadsheet. This way, you can have all your data in one single report.
All reports can be exported to PDF and Excel.
Zeevou automates rate-setting via integration with dynamic pricing partners such as Beyond, PriceLabs, or Wheelhouse. Zeevou then distributes these rates to your website for direct bookings, as well as to any channels you need. Rates can be set in bulk for multiple unit types in one go.
Zeevou also offers a free Dynamic Pricing feature that enables you to receive dynamic rates from PriceLabs within a minimum and maximum rate boundary. You can specify the rate plans you want to apply rates to for 30 days rolling.
Alternatively, Zeevou enables you to adapt the rate plans automatically by Rate Rules. This feature allows you to define your own rules to have a more customised rate-setting.
Hostfully has integration with the top three dynamic pricing companies in the vacation rental industry:
- PriceLabs
- Wheelhouse
- Beyond
All dynamic prices can be synced with your direct booking website, as well as any other channels you’re integrated to.
You can also set pricing periods and apply them to specific seasons, holidays, conferences, or special events.
Zeevou provides setup, onboarding, and training support for free for all the Dazzle, Glow and Blaze hosts. You get a Partner Success Manager who will accompany you throughout onboarding and support you should you have any queries or concerns.
Zeevou will automatically import all your future Airbnb and Booking.com bookings, and you can import the rest using the Bulk Booking Import functionality.
Zeevou’s onboarding support is provided for as long as you need, as the ultimate goal is to make sure that you feel confident in using the system and get all the support you require.
For any specific queries, bug reports, or to request new features, the built-in support system allows you to Raise a Hand directly to the developers.
Zeevou’s monthly Host Forums also allow you to provide your feedback on the recently released features and contribute to Zeevou’s roadmap.
If you already have properties created on Airbnb, Hostfully is able to import all your listings to the system, avoiding any manual work.
Every Hostfully client has access to an onboarding manager that will be able to schedule 1:1 meetings.
During your onboarding process, your designated onboarding manager will assist you with:
- Importing your properties from other channels to which Hostfully is connected
- Configuring pricing
- Setting up your payment processor
- Adding your calendar Reservations
- Automating messaging
- Setting up the booking channels
Additionally, Hostfully provides unlimited customer support 24/7.
Additional training and onboarding sessions are also available upon request and might be charged separately.
Zeevou has integration with Xero. The Xero integration automates posting of invoices, incomes, and expenses and simplifies reconciliation. Whenever a guest checks out, Xero automatically sends the invoice to you. Zeevou also allows you to differentiate between income within the system.
Zeevou supports standard invoicing, as well as proxy invoicing for managed units and TOMS invoicing for EU-based operators.
Investor Deals in Zeevou allow you to configure the system to calculate income and expenses to mirror the deal you have set up in real life in a highly customisable manner.
The invoices generated by Zeevou take into account the investor deal to work out the account they should be applied to and the tax schema to be used.
Zeevou also allows hosts to keep track of expenses – whether they are recurring or one-off or payment-related expenses, such as transaction costs or currency conversion fees. Expenses can also be allocated in full or in part to investors. The information around the splits in income and expenses between you and your investors is then taken into account in the Monthly Profit Report.
Zeevou also allows you to specify for each Investor Deal whether you want the funds to flow to your payment gateway or to that of the investor.
Hostfully has a direct integration with Quickbooks.
Besides that, Hostfully also integrates with Zapier and allows you to connect with many other accounting software.
Zeevou’s Unified Inbox feature allows you to import all your emails, from emails from the OTAs to normal correspondence. In addition, you can access all messages from channel communications to text messages in the same place. It shows Airbnb and Booking.com messages from the enquiry level, while for other channels, it displays messages after booking confirmation.
In the conversation view of Zeevou Unified Inbox, communications are visible in a timeline with details.
You can see the details of the related booking in each communication. Also, each booking contains a log of all communications (whether emails or SMSes) that relate to them.
With Hostfully’s Unified Inbox, you can stay in touch with your guests without the need to log in and out of various OTAs. You can chat with them via SMS, WhatsApp, email, or messaging platforms. Additionally, you can create pre-written templates and set triggers to automatically send them to your guests.
You’ll be able to filter your messages by date, guest name, and other parameters.
Hostfully does not do any web scraping, but rather only builds its connection via their approved partner API.
Pricing
Zeevou offers four sets of prices depending on the features included in each plan. These four pricing plans are Spark, Glow, Blaze, and Dazzle. The Spark plan, which is free, connects you to the community of hosts seeking to optimise their hospitality businesses. This plan includes a free direct booking website, together with other basic but still very useful tools. The Glow plan’s main purpose is to increase your turnover by maximising bookings.
The price per self-catering apartment/unit on the Glow Plan is 24 GBP per month. The Blaze plan will give the users a handful of Zeevou features which brings ultimate automation to its users. Blaze costs 38 GBP per unit per month and includes all the features of Spark and Glow plus:
- Small Group Business Support
- Rate Rules
- Check-Out Management
- Cleaning App
- Real-Time Reporting
- Maintenance Management
- All Integrations
- Task Management
- Unlimited Seats
- Custom CSS
- Dynamic Pricing (30 days rolling)
According to Zeevou’s pricing strategy, rooms cost less than apartments, and you can save up to 80% if you go with Annual Commitment. The more units you commit to Zeevou, the less you have to pay per each, and the price drops exponentially. All sign-ups come with a 30-day money-back guarantee.
Zeevou’s Modular Pricing system also allows users to purchase individual features separately, without upgrading to a higher plan.
Hostfully has three different pricing plans: Starter, Pro, and Premium. On monthly subscriptions, Hostfully charges a one-time implementation fee of 315 GBP, which is automatically waived on annual subscriptions. There is also a 10% discount for annual payments.
Team Access Roles, and Digital Signature features are not included in the Starter plan. The Starter plan supports up to four properties and costs 86 GBP on a monthly basis.
The Pro plan supports up to 19 properties and costs 157 GBP on a monthly basis. The Premium plan starts from 205 GBP for 20 properties, and you pay additionally for additional properties. The 21st property costs 10 GBP and the price goes down as you increase the number of properties. Additional properties can cost as low as 5 GBP if you have more than 100, or even 2.5 GBP if you have more than 1000.
Zeevou vs Hostfully: Which Property Management System to Choose?
Hostfully is currently recognised as one of the best PMSes in the industry. Their PMS product won the VRMB All-Around Vacation Rental Software, and their digital guidebook was also recognised by Software Advice (sister company to Gartner’s magic quadrant). Hostfully is known for its clear interface, pipeline management, reliable direct integration with OTAs, many integrations with best-in-class vacation rental systems, and also its affordability when compared to top PMSes.
Zeevou allows both small and large businesses to make the most of the features and functionalities developed for utmost automation and direct booking promotion. Apart from aiming to maximise the amount of automation in different areas like messaging, guest experience, self-check-in, and direct booking, Zeevou offers financial solutions and operational tools such as cleaning, maintenance, staff, and contractor management. In other words, by signing up to Zeevou, you can access an all-in-one piece of software that manages all aspects of your business, and there are no hidden or extra charges. Zeevou offers unlimited and free support forever and does not charge you for setup and training.
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