KeyNest vs Logitout

This article examines KeyNest vs Logitout by concentrating on the main features that key exchange software should offer. The data has been collected from KeyNest’s and Logitout’s websites and help articles. We also checked their reviews at Capterra to find the aspects that the actual users are emphasising.

KeyNest vs Logitout

Customer Review

In Capterra, KeyNest has a rating of 4.5, with the highest score for Customer Service. 

Trustpilot introduces KeyNest as an Excellent tool with a 4.8 TrustScore.

In Capterra, Logitout has a rating of 4.9, with the highest score for Customer Service.


KeyNest’s dashboard is available 24/7. So, you can check the live status of the key through the KeyNest app whenever you’re online.

Just by searching a key name, you can find out who owns it, where the exchange took place, and when it’s due back.

KeyNest also enables you to customise the design with your company’s logo and colours.

With Logitout, you can access your key dashboard from anywhere, at any time, using only the internet and a mobile device.

Logitout enables you to search for property keys, log items in and out, and reserve keys on one screen. Your dashboard gives you a snapshot of daily events, including what’s out, reserved, and overdue.

Automated Notifications

Whenever the expected key return date gets close, KeyNest will send an automatic SMS to any employee or contractor who has an overdue key, reminding them to return it immediately. It’s all automated, so you don’t need to involve your office administrator.

Logitout helps you keep your contractors and team up-to-date with SMS and email notifications on items logged in, logged out and overdue. With these notifications, you can rest assured that everyone is on top of things, and you’ll always get your keys back on time.

Auto-notifications are also available for key reservations. Once a reservation has been made, a message with collection details will be sent to the person. Logitout’s “reserve feature” keeps everyone in the loop and saves the contractor’s time by allowing them to plan their day around collecting keys.

Audit Trail

With KeyNest Pro’s “give the key” feature, every key move is recorded with a timestamp, geolocation stamp, and contractor name. Consequently, everyone knows where the key is and who owns it within a certain period of time.

By using Logitout, you will take advantage of the barcode scanning and tracking feature. Their customised, barcoded key tags can fit perfectly with your numbering system. To track the keys, you only need to scan the barcode and log the item into the system.

Mobile devices can be used as barcode readers for scanning assets and keys, and your live dashboard will automatically sync and update barcodes.


KeyNest will provide you with a daily report and alerts on your key locations, allowing you to monitor the key exchange process.

With Logitout, you can maintain a complete history of the keys and their movements, which helps you provide easy-to-understand reports. You can rest assured that your records are safe with Logitout’s secure cloud-based storage.

Local Service

With KeyNest’s vast network of secure locations (KeyNest Points), Airbnb hosts can store keys, and cleaners or guests can collect them using a unique code.

KeyNest Points are a variety of independent local businesses, such as newsagents and cafés. Also, the company offers automated lockers outside supermarkets, retail parks, and shops. A network of over 4,000 KeyNest local stores is available for contractors to deposit a key.

You can generate a collection code for your guests by logging into the “my keys” section of your dashboard. In order to collect the keys, guests will need to show the code to the staff at a KeyNest store or enter the details into the automatic lockers. Each code is unique and expires at the end of the guest’s stay, preventing others from gaining access to the keys.

Once the key is dropped safely at a local store, you will get a notification on your phone and can pick up the key whenever you’re nearby.

On KeyNest’s interactive map for Europe, you can see the locations of all its stores and automated safe boxes.

This feature has its own pricing plans:

  • Pay as you go: $5.95/key
  • Monthly plan: 21.95/key/month
  • Yearly plan: 16.95/key/month



KeyNest offers a free version, a Standard plan, and an Enterprise plan.

Free version:

This solution is ideal for online agents, branches with remote listings, and property access outside office hours.

Their free plan offers:

  • Live dashboard for all keys, who has them, and for how long, on the web and mobile app.
  • Customisable alerts and daily reports.
  • The ability to track keys held at KeyNest’s 4,000+ key holding points.
  • 24/7 support.

Standard plan: $9.95/user/month

High street agencies looking to simplify daily key operations should consider this plan.

This plan includes everything in the free version, plus:

  • Log keys in and out by simply tapping them on your phone using the app.
  • Fully customisable to fit with your existing cabinet numbering system.
  • Onboarding support.
  • Tracking of GPS location for key exchanges.
  • Ten free customisable SMS chasing contractors for overdue keys.

Enterprise plan: $14.95/user/month

This key management plan works best for bigger agencies with multiple branches.

This plan includes everything in the Standard plan, plus:

  • Unlimited, customisable SMS chasing contractors for overdue keys.
  • Full integration with your existing CRM/PMS system.

Managing keys across multiple branches.

You have two pricing options with Logitout:

Basic plan: $49/user/month

  • Email alerts only
  • Compliance reporting
  • Instant reporting
  • Support

Tailored plan:

With this plan, you can use a custom set-up based on your company’s needs.

It includes everything in the Basic plan, plus:

  • Mobile barcode reader version.
  • SMS & email alerts.
  • Unlimited users.

Logitout makes only monthly contracts.

KeyNest vs Logitout: Which Key Exchange Solution to Choose?

Choosing the best key exchange solution for your vacation rental operation depends on some factors. Integration with your PMS is an important factor to look for when selecting a key exchange provider. Considering this, KeyNest can integrate with a vast number of popular PMSes in the market. KeyNest also facilitates key management via partnerships with thousands of local businesses across Europe and North America. However, relying on local stores is not always straightforward and might create delays in the operations.

Logitout suits multiple businesses that manage and track keys or assets, and it doesn’t solely focus on the real estate industry. The flexibility of Logitout in handling different keys makes it an easy-to-fit service for companies with various key set-ups. So, Logitout could be advantageous for hosts who manage a variety of properties, from single-family homes to 30-unit apartments or commercial buildings with different key types.

We are committed to ensuring that all our comparison articles are factually entirely correct and accurate. If you have spotted anything that you feel is wrong or misleading in this article, we’d appreciate hearing from you.

Scroll to Top

Drop Us a Line