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3 Steps to Know Your Guests Online

3 Steps to Know Your Guests Online

A lot of short term rental owners think that the direct booking revolution is about increasing the margins and cutting out the intermediary. The important thing to bear in mind, however, is that it is also about knowing and owning your guests before, during and after a stay. To boost your direct booking,  knowing your

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8 Tips for Building a Good Direct Boo

8 Tips for Building a Good Direct Booking Website

Capturing more direct bookings will sooner or later require building a good direct booking website. A good #bookdirect website stimulates the growth of your short term rental business by investing your time for your own profit instead of helping OTAs gain more fame and fortune. It also provides you with your own business identity, thus

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10 Tips to Mitigate the Impacts of COVID-19 on the Hospitality Industry

10 Tips to Mitigate the Impacts of COVID-19 on the Hospitality Industry

During the coronavirus outbreak, we all have one thing in common, and that is more free time compared to the pre-COVID-19 days. It is as if a stopwatch has freezed all the rush and running, having opened up new opportunities and occupations not otherwise feasible. Self-isolation and nationwide lockdowns have given far more spare time

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COVID-19 Cancellations: How to Deal with Refunds

COVID-19 Cancellations: How to Deal with Refunds

There is no doubt that COVID-19 has largely impacted the hospitality industry. The flow of bookings into hotels and serviced apartments, i.e. vacation rentals, has remarkably changed, nosedived in different countries in light of the unpredictable situations caused by the coronavirus outbreak and the more severe lockdowns and crackdowns initiated by governments.  Travel restrictions have

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How to Automate Security Deposits for Direct Bookings

How to Automate Security Deposits for Direct Bookings

How to automate security deposits is a question that applies in more than one situation. Firstly, it could apply to bookings that come through channels like Booking.com or Expedia. In such cases, the channel does not provide the host with an option to automate the management of security deposits. More importantly, it also applies to

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How Does the New VAT Policy Affect Cancellations and No-Shows

Is VAT Applicable on Cancellations and No-Shows?

Is VAT applicable on cancellations and no-shows? UK government put into effect a policy regarding VAT charges for non-refundable deposits of canceled or no-show bookings on 1st March 2019. This came as a surprise to many short-term rental managers, affecting their accounting and revenue-related calculations. But VAT and Tour Operators’ Margin Scheme (TOMS) complexities should

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Airbnb Custom URLs

Airbnb Custom URLs

Airbnb hosts are starting to be told that they can employ custom URLs as Superhosts. Airbnb enables eligible hosts to take advantage of this opportunity to create an airbnb custom URL for each of their listings. However, the airbnb Superhost can create only one URL per listing and it is valid only so long as

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Increasing Occupancy Levels Using Google

Wondering how to increase your occupancy levels using Google? Increasing your occupancy levels can be given a boost if you learn how to use Google to your advantage. Besides organic SEO, Google can help you increase occupancy levels in other ways. Continue reading below to find out how. Google My Business Listings are a fantastic

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Which 5 Sites Bring The Most Bookings?

Which 5 sites bring the most bookings is a question that is often asked and discussed within hospitality circles. Any hospitality owner will be aware of the importance of driving their direct bookings. At the same time, it is common knowledge that it is not sufficient to only count on them. Almost no short term

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