Monitoring your Airbnb number of guests can be challenging. We’ve all heard stories of travellers booking for a few and then arriving with extra, unannounced guests. If you manage an Airbnb close to your home, it’s easier to keep this in check.
However, for vacation rental management companies handling properties remotely, it’s a different story. Even established serviced apartment companies running unstaffed aparthotels can struggle with unauthorised access.
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1. Ensure You Know Who Will Be Staying
To maintain security and check your Airbnb number of guests, ask your guests to provide the names of everyone staying at your property. Ensure you receive this information ahead of the check-in time. It’s important to keep a comprehensive guest register – not only for safety but also because it’s legally required in some countries.
Make it clear to your guests that only those whose names were submitted at the time of booking can access the property. Exceptions will only be made if prior arrangements are made directly with you. This practice helps avoid potential issues and ensures a smooth check-in process.
If the idea of managing guest records feels overwhelming, consider using Zeevou’s 5-Step Online Check-in Process. The first step of this process allows the person making a booking to specify if they are booking for themselves or someone else. You can also get guests’ real email addresses. This step also includes the full digital check-in form to collect personal details like name, address, and passport number.
In the second step of the Online Check-in Process, guests can add extra visitors. Plus, you can request the guest to provide information on all the people staying. For each new person, a guest profile is automatically built in Zeevou and associated with the booking.
This automated system handles guest information collection and ensures that all necessary details are accurately recorded.
2. Secure Digital Signatures for Added Assurance
After gathering the necessary info, it’s essential to secure a further commitment from your guests to reinforce the rules. Request that the lead guest signs an agreement confirming they will not exceed the number of guests listed in the register. This is also an excellent opportunity to have them agree to all your terms and conditions, ensuring everyone is on the same page.
While it may be challenging to obtain signatures in person upon check-in, digital signatures offer a convenient and efficient alternative. Zeevou’s E-signature Rental Agreement is a great tool for this purpose. This feature lets you get your terms and conditions signed digitally by guests without having to pay extra for other tools. Once the guest has signed the agreement, this will be displayed in Zeevou. And, a copy of the agreement envelope will be available for download.
3. Supervise Your Property
By implementing the previous steps, you’ve already set clear boundaries and expectations for the majority of your guests. However, some guests may still try to bend the rules or even commit fraud to appear compliant. To safeguard your property against these risks and control your Airbnb number of guests, it’s crucial to maintain a vigilant presence.
Consider installing a Ring doorbell, which provides a live video feed. This allows you to monitor who is entering and leaving your property in real time. This simple measure can help you catch any unauthorised activity before it becomes a problem.
However, actively monitoring your CCTV (Close Circuit Television) footage can be time-consuming and requires constant attention. This is where NoiseAware comes in handy. Their noise detection system will notify you if the noise levels at your property exceed a predetermined threshold, signalling potential disturbances or unauthorised parties.
To make the most of this system, ensure you have a reliable team on standby, ready to address any issues immediately. If an alert indicates a possible party, your team should be prepared to intervene swiftly to prevent damage or disruptions.
Can You Fully Remotely Control the Number of Guests Staying at Your Airbnb?
Will these measures completely eliminate all potential issues with guests at your property? Unfortunately, no. However, they will significantly enhance your ability to remotely control the Airbnb number of guests.
By implementing the steps outlined above, you can greatly reduce the likelihood of unauthorised guests sneaking in, unpaid extras staying overnight, or a rowdy party causing damage to your property.
While no system is foolproof, these precautions help you manage your property more effectively from a distance. They provide greater peace of mind and help maintain the integrity of your Airbnb.
