We understand your challenges...
Profit margins for hospitality companies can, at times, be fairly tight. As a hospitality company, it is always a good idea to have added revenue streams to help you grow your business. Like other businesses, hospitality has its own high and low seasons which means that we all need to do our best to capitalise on the highs.
One of the easiest ways of improving the bottom line is by upselling additional products and services. We have found, from our years of experience, that add-ons are not just beneficial to you but guests also appreciate the added services and value. We find that it promotes more positive ratings. In contrast to most other PMS systems, which either lack this feature, or do not allow you to sell packages through your website, there are none of these restrictions with Zeevou, we have thought of everything to help you create a robust add-ons portfolio.
If you are lucky enough to already be using a solution that offers add-ons, it can often be challenging to keep track of the income from these add-ons, especially to track any expenses associated with them. When evaluating other solutions, we have found it almost impossible to work out the profit margin from each upsell, and subsequently to include these in monthly P&L statements. With this in mind, we see most hosts give up on the idea of using add-ons due to unnecessary complications and the lack of appropriate financial tracking.
How can Zeevou's Add-ons Help?
Zeevou’s new feature, add-ons, is here to help you succeed and add more profit from your guests, hassle-free. Zeevou allows you to not only automate the selling of your room nights but also to sell add-ons on guests booking through your direct booking website. Moreover, you can also associate add-ons to bookings that you receive through one of the 200+ OTAs that Zeevou’s Channel Manager integrates with. This function from Zeevou makes the add-ons receive more visibility and helps prospective clients see that you are going the extra distance to offer a great service. Zeevou also allows you to automate payments through our 3-D Secure Links.
3-D secure links are designed to make sure online transactions from debit cards are totally safe and secure. So there is no need to be afraid of online fraud since the security of every step of this online process is guaranteed by Zeevou. So, you can rest assured that all payments are assured and stress-free.
Add-ons can be associated with any specific properties, so this feature is extremely customisable to your needs and each specific location. Here at Zeevou, we also, provide a number of options around how add-ons should be calculated in order to meet your requirements. Besides having a sales price, each add-on can also be associated with a purchase cost. This allows Zeevou to work out the profit margin on the fly so you can see the margins from the sale of each add-on. Hosts can specify whether a proportion of that profit should go to the owner of the property, and, if so, what percentage. Everything is totally in your control to choose what action you would like to take. Add-ons can also be set for approval from the host, and only bookable a certain lead-time in advance of the arrival date.
Add-ons are not just a simple side-feature in Zeevou. It also enables you to specify early check-in/check-out fees, as well as late check-out fees at a brand level, and override these at the property level. As part of our 5-Step Booking Confirmation Process, we collect the guest’s estimated time of arrival. Built-in to this part of the system, is the upselling of early and late check-ins. Guests are informed of any applicable fees associated with their chosen check-in time and are able to pay for it as part of subsequent steps. This process helps the guests trust your system.
The add-ons feature developed by Zeevou offers an end-to-end solution for selling additional products. By using this feature you can have full control over all your products and manage your add-ons profits perfectly.
The Zeevou add ons feature will greatly assist you in naging your products and make the process completely straightforward.
Request Zeevou demo today, and let us show you our intuitive Add ons feature and all the other benefits Zeevou can offer your business. Our team will make sure that you are assisted every step of the way!
Contact Zeevou’s support team today.