Scheduling email templates and text messages to send to your guests is the first step in automating your Airbnb and taking your vacation rental management to the next level.
By proactively answering commonly asked questions before they are even enquired, you won’t have to send the same messages and reply to repeated questions over and over again.
This way, automated messaging can save you loads of time and effort and free up your energy for more significant tasks like deciding how to scale your business.
Besides, as you speed up your guest communication process and your guests receive whatever information they need promptly, they feel cared for from the beginning of their interaction with you. Therefore, you not only improve the guest experience but also simplify winning positive vacation rental reviews.
On the other hand, diminishing your response time enhances your listings’ rankings and visibility directly. Besides, effective communication with prospective, current, and previous guests will significantly increase your direct and repeat bookings and, ultimately, boost your revenue. You must also keep your communication rate high to achieve and hold an Airbnb Superhost status.