Airbnb Custom URLs

Airbnb Custom URL

Airbnb hosts are starting to be told that they can employ custom URLs as Superhosts. Airbnb enables eligible hosts to take advantage of this opportunity to create an airbnb custom URL for each of their listings. However, the airbnb Superhost can create only one URL per listing and it is valid only so long as their Airbnb account is active. This also means that airbnb can remove it anytime they decide to do it.

Therefore, Airbnb’s long listing URLs that look like anonymous addresses, and do not make any impression on guests, will eventually be replaceable by ones using the airbnb.com/yourlistingname format, unless someone else has already used that particular name. This functionality was supposed to be released in the fall of 2018. As a matter of fact, that never happened, and Airbnb has still not announced an exact date. According to hosts, emails from Airbnb claim that the final release is coming soon and you can use airbnb custom URL.

Setting up your own custom URL Steps

Setting up your own custom URL is relatively easy.  Before starting the process, bear in mind that you are eligible to create only one Airbnb URL per listing. So if you have three listings, you have to make sure you choose three URLs which direct people to each listing you host.

On every listing page, you will find the following items: Amenities, Accessibility features, Title & Description, and Custom Link.

Click on Custom Link and then click on “type your link”, shown in a different color similar to the picture below. Please be aware that you only get to do this once for each listing, so you should make sure to read the terms and conditions of Airbnb Custom URL Policies in detail first.  

Alternatively, you might receive a message on your dashboard stating: Promote Listing by a Custom URL. In this case the message will guide you through the steps. 

Are Airbnb’s Custom URLs of any use?

What are the pros and cons of using Airbnb’s custom URL? Does an Airbnb’s custom URL improve your SEO?

The advocates of Airbnb’s custom URL say that it will help your listings rank higher. It looks much nicer to have a short and memorable link that can be printed on your business card. you can use it to promote your listing and direct more guests to it.

Opponents of Airbnb’s custom URL criticise some of its features.  First of all, the opportunity seems to be unreliable. The existence of this link depends on Airbnb policies; which means it can be suspended if the host loses the Superhost status, or if, for any reason, Airbnb decides to discontinue it. Similar problems have been experienced by entrepreneurs setting up a business through Facebook.  Secondly, the opportunity does not benefit all Airbnb hosts. Getting Airbnb’s custom URL is exclusive to Superhosts on Airbnb. While some plus members of Airbnb already have a custom URL, the others have to wait for the new announcement.

Finally, the custom URL does not affect ranking on search engines.  When someone clicks on a custom URL, they are simply redirected to your Airbnb listing’s main URL. There are many tutorials on setting up a domain name for your Airbnb listing, which claim to give a personalised character to your vacation rental business and you can google to find also how Airbnb URL Shortener works, but at the end of the day these  benefit Airbnb to grow.

And in reality, that’s all it does. The main advantage of using a custom URL seems to be the fact that you get a memorable link that you can share with family, friends, and regular guests. If you are looking for a memorable URL to spread around and help Airbnb strengthen their position in the marketplace and earn more in commissions, this seems to be a great way to go!

However, you may wish to consider setting up your own website to increase direct bookings of your vacation rental business instead. In this way, you will be able to charge your guests more and at the same time offer them a discount, as there’s no middle man that needs a share of the pie!

Increase your Direct Bookings.

A number of channel managers and property management systems for vacation rentals and serviced apartments also offer booking engines. Zeevou is an easy to use online platform that automates hospitality management. One of its aims is to decrease hosts’ dependency on OTAs and listing sites by driving direct bookings. Vacation rental managers setting their website up through Zeevou can use their own domain. The rich SEO tools offered help maximise the chances of showing up on top of search results. Zeevou creates a beautiful, SEO-friendly, modern website which expands visibility and increases the hosts’ profits. If you are interested in knowing more about how Zeevou can help hosts, please click on this link.

How to Collect Guest Email Addresses

Are you wondering how to collect guest email addresses? Why bother? You can message them directly through the app of the site they booked through, right? Not quite. Keep reading.

The Importance of Collecting Guest Email Addresses

Ping – a new booking has come in through Airbnb. We all love that sound. Payment taken care of. Sit back and relax until arrival date. Airbnb sorts it all out for us. How nice. Or maybe not quite? Have you ever wondered why Airbnb conceals as much as possible in way of contact details of your guests? You’re surely aware that all you get sent is a forwarding e-mail address that usually ends in “@guest.airbnb.com”. Booking.com adopts a similar trick.

While this is all done under the guise of safety and preserving anonymity, there’s probably an underlying reason. And that is the power of data. If the booking site keeps your guests’ contact details to themselves, they’re effectively not your guests. The guests will, very likely, just book through the booking site again, even if they are looking to stay at your property as a repeat guest. If you are trying to increase your direct bookings, it is imperative to start thinking about how to collect your guests’ email addresses. Once you decide to do so, the next step will be to try and automate this, so that it does not take up any of your precious time!

How to Build Up your Marketing List

OK, great. we could convince you. You’re going to take a deep breath and have a nice chat with every guest. when you go to check them in with a Meet & Greet. You could ask where they are coming from. Or perhaps, what they’re in town for, and, once you’ve made friends, what their contact details are. Except for – hang on – what if you’re a single bloke and it’s a young lady staying? That might not go down too well. And, what’s more, you actually let people check-in by themselves, so doing a Meet & Greet just for this seems like a lot of extra work…

Well, perhaps it’s best to contact them before arrival, or even at the time of booking, and just ask them for their contact details upright to collect guest email addresses. But how are you going to keep track of it all? Perhaps you could use a spreadsheet and record them there. Alternatively, you could use a Google Form and send the link out in the booking confirmation email. Why not be even smarter and sign up for a free Hubspot account so you can arrange things even more neatly in there? That way you’ll be able to easily follow up with your customers in the future. But, hang on, that makes it the third form that your guests have to fill in! Plus, Hubspot won’t tell you where or when they stayed, or how much they paid, or whether they’ll be coming back again!

Automating the Collection of Guest Email Addresses

So, is there a neat solution? The answer is, it depends on whether your channel manager or PMS can handle this for you. For example, Zeevou Book‘s unique 5-Step Booking Confirmation Process fully automates the collection of guests’ email addresses. Zeevou identifies hidden email addresses of guests in OTAs websites. While it uses the forwarding address to send the guest an initial email, the forwarding address is hidden from the guest when they are shown the details that you hold for them. There is an obligation in Zeevou for guests to provide you with their real e-mail address. It helps you to update your record. To help ensure compliance with GDPR requirements, Zeevou also enables you to collect consent for future marketing from guests, allowing them to unsubscribe from any marketing emails sent through Zeevou.

To find out more about Zeevou’s features, you can request a Free Demo by clicking here.

Which 5 Sites Bring The Most Bookings?

Which 5 sites bring the most bookings is a question that is often asked and discussed within hospitality circles. Any hospitality owner will be aware of the importance of driving their direct bookings. At the same time, it is common knowledge that it is not sufficient to only count on them. Almost no short term accommodation provider can survive without advertising their offering on Online Travel Aggregators (OTAs).

The detailed breakdown of actual figures depends heavily on where you are located and who your target market is. However, below is a rough guide as to which sites will get you the largest number of bookings flowing through (ranked alphabetically rather than in order of importance):

1. Agoda

Agoda is Asia’s largest online travel agency, so it’s sure to bring you some good bookings. The number of bookings you receive may not be as high as some of the others on this list. However, its customers generally seem to be happy to pay high price tags for properties that they like. Hopefully this will land you the odd high-value booking!

List your property on Agoda by clicking here.


2. Airbnb

Airbnb is a very large listing site based in the USA. It started off as Airbed And Breakfast (the idea being that you could rent out spare rooms in your home to travellers. The site has quickly grown to become one of the largest listing sites for entire homes. It is very popular with tourists and travellers. More recently, Airbnb has been attempting to cater to business guests. It has also launched Airbnb Plus, a hand-picked list of curated homes.

List your property on Airbnb by clicking here.


3. Booking.com

Booking.com is a relatively young company, and it has grown aggressively over the past few years and is now the leading booking site for hotels and alternative accommodation providers such as holiday homes, vacation rentals and serviced apartments in Europe. Most channel managers and property management systems link to Booking.com. It can bring a large amount of bookings with a healthy mix of leisure and corporate customers.

List your property on Booking.com by clicking here and get 5 commission-free bookings!


4. Ctrip

Ctrip is probably the least well-known out of this list of sites. It is China’s largest online travel agency, so if you list on here make sure to try and cater to things that Chinese guests may find appealing. Top tips include providing slippers and pot noodles. Make sure to take a close-up photo of a pot noodle and add it to your listing. If you’re ready to tackle this massive market and are up for a challenge in how to attract a larger number of guests, you want to look into this.

List your property on Ctrip by clicking here.


5. Expedia

Expedia is a massive group that owns dozens of other sites, and distributes your inventory across all of them. This site can help you attract a fair amount of corporate clients. However, as there are often many systems involved in the distribution of inventory and retrieval of bookings, it is not always easy to make contact with the guest booking the accommodation ahead of time, so if there is no reception at the property, you need to spend some more time and energy in trying to make contact with the guest through Expedia once you get a booking.

List your property with Expedia by clicking here.


Note: Some of the above sites manage payments and security deposits for hosts, others manage them partly or not at all. If you wish to automate the distribution of your rates and availability, retrieval of bookings and processing of payments, security deposits, communications, and guest vetting, you may wish to take a look at Zeevou Book‘s 5-Step Booking Confirmation Process.

Which 5 Sites Bring The Most Bookings? Is Yours One Of Them?

In this article we have been talking about 5 OTAs and large listing sites where you should be advertising your properties. This will help you increase your occupancy levels for your short term rental. However, the number one site that you should be focusing on is your own website. Promoting this correctly will help you drive direct, commission-free bookings. Many softwares for Serviced Accommodation operators or Guesthouse/B&B owners will automatically generate a website for you (for example, take a look at Zeevou Show).

Always Book Direct

However, not every provider will give you a website that is good enough to rank highly on search engines such as Google. Moreover, it will not necessarily provide a good booking engine. You should be looking for one that allows you to offer promotions or voucher codes for direct bookings. You may be unhappy with what your channel manager or property management system currently has on offer. If this is the case, take a look at the Boostly Websites. Furthermore, Boostly allows you to easily set up your own #bookdirect website which will attract the attention of bots and humans alike. Finally, it allows you to link that up to your booking engine to convert interested visitors to your site into paying guests.

NB: If you’re looking for a hands-off solution, then you may wish to enquire about the Boostly Done For You Websites. If you’d like to find out more about this service, which includes a free marketing review, fill in this form and a member of Boostly will reach out to book in the job and explain the process.