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Booking Confirmation Process

Ensure each booking ticks all the boxes, no matter where they come from.

A Unique 5-Step Booking Confirmation Process

Zeevou’s 5-Step Booking Confirmation Process streamlines the processing of all bookings regardless of source and ensures that any unmet conditions are fulfilled before check-in can occur. The “Agreement” step will be launched soon.

Offer Extra Services As Upsells

Processing your bookings through Zeevou, you’ll have the option to offer guests additional services before finalising the payment. During the confirmation process, guests are able to download a draft invoice for their stay and complete payment via a 3-D Secure Link.

Customise the Process

Zeevou helps you make security deposits less of a hassle. Security deposits can be pre-authorised and released according to a timeline you set. The system will automatically block the funds off the card, failing which the guest will be asked to re-enter card details.

Screen Your Guests Thoroughly

Using Zeevou’s e-signature and ID verification solutions, you can provide thorough guest vetting and ensure you’re fully protected in case of a mishap.

Fully Automate Your Security Deposits

Zeevou helps you make security deposits less of a hassle. Security deposits can be pre-authorised and released according to a timeline you set. The system will automatically block the funds off the card, failing which the guest will be asked to re-enter card details.

One App, One Solution

This is an all-in-one app through which both the Host and Housekeeping Apps are accessible, making it

unnecessary to install multiple applications.

The ultimate version of the Booking Confirmation Process will be launched soon. We’re carrying out the final tests with volunteers to make sure you can get the most out of the final version.​

Frequently Asked Questions

After a booking is created in Zeevou or channels, guests will receive an email that asks them to confirm their booking. When they click on the Confirm button, they will be led to the confirmation page that asks them to fill the fields.

Because it is vital that you vet your guests before releasing access information, Zeevou needs your manual approval when it is required. Automation of tasks does not result in the release of sensitive information. Once payment and security deposits have been collected, and the terms and conditions have been signed, it’s your turn to approve the guest before access instructions are sent out.

Adding upsells can help you get more bookings and increase your revenue.

Related Features

Guest Vetting

Guest CRM

3-D Secure Links

Payments

Security Deposits

Extended Stays

Automated messaging

Unified Inbox

Guest Experience

Corporation CRM

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