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Automated Operations for Property Management

Automated-Operations-for-Property-Management- Zeevou

Automation has become an integral part of almost every business since the beginning of the modern era. It takes over the labour which, in older times, humans had to undertake themselves, with more focus on physical abilities. For just any business, automated operations can cover the tasks which are repetitive, labour-intensive, and time-consuming. 

The point is that most of the time, automated operations are done better compared to manual work. Besides that, automated operations are performed with fewer human errors. So you just need to set the task and forget about it. This has a revolutionary effect on businesses like vacation rentals or serviced apartments with lots of repetitive but important tasks. 

Here, we show you how automated operations can make defining impacts on your short-term rental business thanks to automation and technology, saving time, energy, and money.

Bread and Butter of Automated Operations

The essence of running a vacation rental business lies in its remote management capability. This feature has driven its recent growth. Once you establish a functional basis for your vacation rental business, your main role involves making major decisions and scaling up. Automated operations handle redundant tasks, allowing technology to manage workload while freeing up your time and energy for more efficient use.

Bread and Butter of Automated Operations- Zeevou
Designed by Freepik

Property management automated operations can improve your accomplishments in multiple ways such as:

  • Reducing the chance of errors.
  • Delivering better customer service.
  • Simplifying your daily communications.
  • Making your workflow easy and simple.
  • Bringing more visibility to your listings.
  • Getting rid of unnecessary and exhausting daily tasks.
  • Allowing you to focus on the parts that actually involve you and your staff’s capabilities.
  • Improving decision-making processes.
  • Enhancing the scalability of your property management.
  • Enabling swift adaptability to market changes.

Vacation Rental Management & Automated Operations

Vacation rental management is a multifaceted career. Managing a vacation rental or operating a serviced apartment involves a wide range of tasks to take care of. You need to maintain the property in a good condition, advertise it, take reservations, and prevent double bookings. Besides, you should delegate housekeepers and contractors, process payments, handle accounting paperwork, welcome guests, and get reviews to better present your listings. Multiply all these tasks by the number of properties in different locations, and the workload increases exponentially.

Property management is inevitably full of repetitive and daily tasks. The moment your business starts to grow, the load of responsibilities can become overwhelming and frustrating. Using a well-designed automated operation management tool reduces the number of burdensome tasks. It increases trust and transparency of processes for both guests and staff members as they can easily follow the workflow you set. In addition, automated operations enable you to build trust by making fewer mistakes. So, this can increase the bottom line by saving you time and energy.

Vacation Rental Management & Automated Operations- Zeevou
Designed by Freepik

Property Management System (PMS) & Automated Operations

Property Management Systems are out there to bring more automation and features to the crucial aspects of vacation rental businesses. Based on the knowledge we have gained about the requirements of vacation rental businesses, a PMS should help in the automation of:

  • Rate Setting
  • Guest Communications
  • Check-In & Check-Out
  • Booking Processing
  • Housekeeping
  • Maintenance
  • Staff Management

While deciding on a PMS to purchase, take a look at this list before making up your mind.

How Does Zeevou Help in Automated Operations?

Zeevou’s Operations Management can seamlessly automate different aspects of your vacation rental operation, from check-in to check-out. Meanwhile, your communication with guests will be on autopilot thanks to Zeevou’s Automated Messaging feature. These are all included in Zeevou’s subscription fee which makes the whole automation more feasible with the least cost.

How Does Zeevou Provide Your Guests with a Safe Self Check-In?

Seamless Booking Confirmation Process

At Zeevou, we empower you to effortlessly oversee check-ins from anywhere. Our streamlined Booking Confirmation Process guarantees that all necessary steps for confirming a booking are completed before providing check-in instructions. This means you can relax knowing that payments, security deposits, digital agreement of your terms and conditions, ID collection, and guest verification are all finalised before we send out check-in details. As an added benefit, our user-friendly online check-in form securely captures guest contact information and ensures GDPR-compliant marketing opt-ins.

Contactless Check-In

Contactless Check-In- Zeevou
Designed by Freepik

This digital solution allows you to stay comfortably at home, while we take care of managing your property. Regardless of the remote check-in service you prefer, including KeyNest lockboxes, RemoteLock, or Keysafe, we’ve simplified the process for you. No need to download an app or navigate through complex procedures. Our contactless check-in system is designed to be straightforward and foolproof, ensuring convenience every step of the way.

How Does Zeevou Automate Guest Communications?

With the aim of simplifying guest communications, Zeevou has created an Automated Messaging solution packed with useful features. 

With access to default templates and powerful automation tools, Zeevou users can enjoy the convenience of automated messaging throughout every stage of the guest experience. This functionality empowers you to:

  • Organise a sequence of customised messages to send out to guests through Email, SMS, or API.
  • Deliver automated messages using versatile templates available in multiple languages.
  • Define custom trigger rules and conditions that suit your preferences.
  • Attach files along with specific trigger rules for enhanced communication.
  • Schedule your messaging timeframe and timeline
  • Craft your messages in HTML or plain text to match your preferred style.
  • Customise guest communication by incorporating predefined message variables for a personalised touch.

Also, Zeevou’s integration with ClickSend ensures consistent communication for you. Seamlessly send automated text messages and SMS through Zeevou, including reminders and notifications to both employees and guests. In addition, you can effortlessly store essential conversations for future reference.

How Does Zeevou Automate Guest Communications?- Zeevou
Designed by Freepik

You can follow up every step of the process or just leave it to the notifications to let you know when you should take action. Just lean back and let the technology take care of everything through automated operations. If you’re curious to learn more about our features, feel free to request a Free Demo.

Further Reading

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