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Hostfully vs Amenitiz

This article examines Hostfully vs Amenitiz by concentrating on the main features that a hospitality management software should offer. The data has been collected from Hostfully’s and Amenitiz’s websites and help articles. We also checked their reviews at Capterra to find the aspects that the actual users are emphasising. 

Guest Review

In Capterra, Hostfully has a rating of 4.3, with the highest score for Customer Service. 

Trustpilot introduces Hostfully as an Excellent tool with a 4.3 TrustScore.

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In Capterra, Amenitiz has a rating of 4.1, with the highest score for Customer Service. 

Trustpilot introduces Amenitiz as an Excellent tool with a 4.6 TrustScore.

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Hostfully can completely automate your booking process, no matter if the booking is coming from OTAs or direct through your website. Through the Hostfully dashboard, you can see all received bookings and from there, you can manually or automatically assign the reservation to an agent that will be responsible for it.

Once assigned, the booking moves over Hostfully’s Pipeline management, which gives you a general overview of all bookings. This includes the booking’s origin, the guest’s current stage within the process, and their payment status. Through the Pipeline, you can also take actions on these bookings, such as send a quote, place a hold, mark as booked, show alternative options, change payment status, send messages, close the lead, and more.

Guest Information

A pre-arrival form can be automatically sent to collect information about all your guests, including their names, real email, phone numbers, information about their trip, and government IDs. You can also customise this form to request any additional information you might need. 

Agreement

Rental agreements can be automated and digitally signed with Hostfully proprietary digital signature features, no matter if the booking is coming from an OTA or directly.

Upsells and Payments

Hostfully direct booking system also allows you to automatically offer upsell services such as early check-ins, or late check-outs, mid-stay cleanings, and any other services you’d like to offer.

Payment can also be automated through Stripe, Paypal or VacationRentPayment, and Hostfully allows you to set a rate multiplier on a channel-basis, so you can offset OTA commissions and make sure you’re getting paid what you want. 

If the guest pays in an alternative form, i.e. wire transfer, venmo, cheque or cash), the host can manually mark the reservation as paid and keep total control of payments. 

It is also quite clear whether the guests have paid or not in the software. The Pipeline will colour code each reservation based on payment status. If you need to collect additional payment from the guest, the PMS will trigger an automated message to the guest with a secure payment form, allowing the guest to complete the remainder payment. You can also manually click to trigger “Payment Balance Request” reminders to the guest.

Security Deposit

Security deposits can be fully automated, and refunds can also be provided directly from the Hostfully platform. 

Hostfully has tools in place within the Pipeline to show whether the guest has completed the pre-arrival form, as well as provided an electronic signature on the hosts rental agreement.

Amenitiz’s integration with Chekin streamlines guest data collection by automatically storing it in your Amenitiz admin. Once guests complete the online check-in form, their information – such as names and contact details – is seamlessly saved in your account.

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Hostfully has built its channel manager allowing hosts to connect with many OTAs directly without the use of third-party channel managers.

Among Hostfully’s direct API integrations are Airbnb, Vrbo (Preferred Partner), Booking.com (Premier Partner), TripAdvisor, HomeToGo, Tripvillas, Yonder, GoLightly, and more.

Hostfully also integrates with channel managers such as Rentals United and  NextPax.

By using Hostfully, you can:

  • Import all your listings from Airbnb and avoid manual work.
  • List your properties on the Hostfully channel to increase direct bookings. 
  • Use the rate multiplier feature to offset commissions.
  • Sync pictures, description, amenities, prices, and real-time availability.
  • Automatically create listings on OTAs.

Amenitiz offers XML connection with more than 150 channels from OTAs to property listing sites.

By using Amenitiz:

  • You can get spotted online with their Google Hotel integration.
  • You can update your pricing strategy with Amenitiz PriceAdvisor.

By using Hostfully, you can choose between their own cleaning/task portal or use the cleaning/management integrated partners:

  • Breezeway
  • Properly 
  • VRscheduler
  • EZcare
  • TurnoverBNB

Hostfully cleaning/task portal can help you:

  • Automate the creation of tasks, such as greeting or check-out cleanings for every booking.
  • Automate emails or text messages to all your cleaners and maintenance staff.
  • Provide access to a service provider portal with a calendar, tasks, and notes per property.
  • Get to know when a task is completed directly on the Hostfully main calendar.

With Amenitiz cleaning management solution, you can: 

  • Change room status (Deep clean, Tidy up, Clean).
  • Create multiple accounts for cleaning staff.
  • Assign units or rooms, modify assignments by date ranges, and plan future cleanings.
  • Add comments for occupied rooms.
  • Send the housekeeping report by email and download the report in PDF.

On the housekeeping mobile app, staff can access the room assigned to them and update their status.

Hostfully is fully integrated with home automation software, such as PointCentral, RemoteLock, Lynx, and Operto. 

By using these integrations, door codes can be automatically generated for all bookings and automatically sent to guests upon different parameters set in the trigger’s section.

If you’d like to share the door codes in a more elegant way, the Hostfully Digital Guidebooks are fully integrated with Hostfully PMS, allowing you to generate a secured link guidebook for each of your reservations, including guest’s first and last name, check-in and check-out dates, and of course, the door code they will need to use to get into the property.

With Chekin integrated into Amenitiz, you can manage key tasks, such as sending registration links and remote access codes. These can be scheduled to be sent via email or sent directly through Airbnb’s centralised inbox.

Amenitiz integration with Vikey also simplifies guest check-in by sending guests a link for online check-in, collecting data and payment, and giving keyless access to guests.

  1. Hostfully offers free direct booking websites to all PMS clients. 
  2. Hostfully direct booking website provides a search bar, so guests can find their perfect property.
  1. Property pages are completely synced with the Hostfully platform and will auto-populate your property information with pictures, descriptions, amenities, pricing, availability, and reviews.
  2. You can add customisable header, footer, and Meta using HTML and CSS.
  3. Hostfully enables you to white-label the website with your logo, domain, and headlines.
  4. You can track your performance on Google Analytics.
  5. Their website offers an upselling feature.
  6. Hostfully provides search widgets, booking widgets, and calendar widgets which can be integrated with any platform, including WordPress, Wix, Squarespace, and others.
  7. Hostfully also provides a discount code feature, which allows you to create codes to offer discounts, track marketing campaigns, or even create special promotions.
  1. Amenitiz website reflects all reservations made through your website in your central calendar. 
  2. You can set how and when you want to collect payments.
  1. You can create promotions and loyalty programmes.
  2. Their website is mobile-friendly and compatible with all devices.
  3. You can add keyword-rich ALT texts and Metadata to your website photos and meta titles and meta descriptions.
  4. Amintiz integrates with Google Analytics, enabling you to track website performance.
  5. You can create your own blog, linked with your website.
  6. Amenitiz integration with Google Hotel simplifies the sharing of updated rates and availability of your vacation rentals.

Hostfully is designed for short-term rentals and can accommodate long stays including two payments from the guest, as well as discounts for longer stays. Hostfully does not support automatic recurring monthly payments or lease management.

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Amenitiz:

  • Allows you to define Weekly, Monthly, or Non-refundable rate plans.
  • Enables you to apply Linked or Independent restrictions on rate plans.
  • Allows you to determine sales terms for your rate plans.

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Hostfully is widely known for its digital guidebooks, providing one of the leading guidebooks in the industry.

Completely integrated with the Hostfully PMS, Hostfully guidebooks allow you to pull name, check-in and check-out dates and door codes automatically, providing a seamless experience to the guest.

In Hostfully Guidebooks, you can add pictures of the property, welcome messages, check-in essentials, access information, directions, parking information, house manuals, amenities, and local attractions/ recommendations.

Setting up a guidebook is a 30-minute process, and the hosts can build the guidebooks up incrementally over time. 

Besides the Guidebooks, Hostfully PMS has a lot of ready-to-use email templates, SMS templates, and trigger rules. The link to the property guidebook can also be automatically included in the templates. To see example guidebooks, click here.

You craft automated guest messages triggered by preset dates/times/events, such as check-in, during stay, and check-out.

All Hostfully communications are GDPR-compliant.

  • You can create emails which will be automatically sent to your guests.
  • The confirmation email is sent to guests who booked on Amenitiz booking engine.
  • Email language is determined by the country selection made by your guests, as well as the availability of translations.
  • Amenitiz allows you to craft templates and use their centralised inbox to seamlessly send personalised messages to your Booking.com guests.

Hostfully’s Property Management Platform also has a built-in CRM, separated in two different sections:

  1.  Pipeline: The Pipeline was designed to allow you to manage all your leads, enquiries, current bookings and past bookings. Through the Pipeline, you can visually see payment status, source, check-in and check-out dates, guest name, price, and number of people in each reservation. Besides that, the Pipeline can tell you where the guest is in the booking process. Stages are: Quote, Hold, Booked, and Staying. From the Pipeline, you can also open a reservation and easily manage it. Lastly, the Pipeline allows you to filter reservations by Status, Channels, Properties, Agents, and also sort them by the most recent or arrival date. A search option is also provided, making it easy to find any specific details on any reservations.
  2. Customers: The customer section was designed to allow the property manager to find all past, current, and future guests, and all reservations related to them.

In addition, Hostfully has an integration with MailChimp to export all guest details for re-marketing purposes.

Amenitiz’s integration with Chekin streamlines guest data collection by automatically storing it in your Amenitiz admin. Once guests complete the online check-in form, their information – such as names and contact details – is seamlessly saved in your account.

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Most of the clients on Hostfully are using one of the integrated partners to manage cleaning/maintenance. Hostfully PMS also provides you with a maintenance portal.

Each service provider will receive access to their own service portal, where they can see all jobs assigned to them and either decline or accept those jobs within their portal, which is then communicated to the platform. They can also access a maintenance calendar and notes.

Through the templates and triggers section, property managers can send automated emails and text messages to all service providers.

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Hostfully has provided a mobile app for hosts.

With this mobile app, you can:

  • View all your reservations at a glance on a single screen.
  • Access detailed information on pricing, occupancy specifics, payment confirmations, and more by simply clicking on any reservation.
  • Gain a comprehensive overview of upcoming check-ins and check-outs, and efficiently handle incoming leads.
  • Track requested properties, stay durations, and revenue earned.
  • Read and respond to guest messages using either the system’s predefined templates or your personalised quotes.
  • Stay updated with timely notifications, whether it’s task updates or messages from your guests.

Amenitiz provides a mobile version of their platform through which host can:

  • Directly manage the payments for reservations if they use AmenitizPay.
  • Block a room from the mobile application.
  • Add extra charges via the app.

Housekeepers and staff can access the room attributed to them and update their status on the mobile app.

Using Hostfully, you can manage properties in different countries and currencies. 

You can also group properties by tags, making it easy for you to filter or retrieve these properties using the Hostfully open API.

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Amenitiz provides a multi-currency functionality for hosts who have different currencies on OTAs and want to use their local currency on their website and booking engine.

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Hostfully defines user “roles” to provide access control to particular parts of the system for the people managing a specific area of your business. 

Hostfully also empowers you to send all your check-in information through their template and triggers section, based on the status of a reservation, or payment status.

Once a booking is created, Hostfully can automate the creation of cleanings, maintenance, or any other order you’d like to set up.

You also can create a profile for each of the service providers and give them access to the Hostfully service providers portal. That way, they will have access to all pending and completed orders and real-time calendar view of all properties they’re assigned to.

Hostfully integrates with Zapier, an online automation tool that connects Hostfully to 400+ software such as Gmail, Trello, Slack, Mailchimp, Salesforce, Hubspot, Google Sheet, and many more.

Amenitiz offers a suite of features designed to streamline operations:

  • Provides a single interface to manage reservations, housekeeping, and rates, reducing the need to switch between multiple tools.
  • Enables you to access up-to-date information through the dashboard reporting.
  • Amenitiz integration with Chekin and Vikey simplifies and automates the check-in process.

Hostfully provides vacation rental management companies (VRMCs) with a way to manage calendars collaboratively with the property owners they represent. It allows each property owner to access the “Owner Portal.”

This is a part of Hostfully’s site where owners can co-manage the availability of their rental and get informed about the status of their calendars. VRMCs can also publish financial statements to owners, to keep owners informed about the monthly revenue, expenses, commissions, taxes, and more. 

Some key features include the ability to:

  • Notify owners of every new booking.
  • Provide multiple email addresses for the above notifications.
  • Allow/disallow the owner to block dates on their calendar.
  • Decide whether the Agency or the Owner will collect and remit tax(es). This will affect the Due Agency and Due Owner amounts in the financial report accordingly.

Property managers can assign specific access to property owners through the “Team” section in Amenitiz.

  • Permissions include managing inventory, reservations, or specific accommodations.
  • Access can be limited to particular properties or tasks.
  • Owners receive an email with log-in credentials after setup

Hostfully can completely streamline your payment process with different payment processors:

  • Stripe
  • PayPal
  • VRP (VacationRentPayment)

These payment processors can be used for direct bookings and channels that allow you to be the merchant of record.

As part of the check-out process, Hostfully can offer:

  • Split payments
  • Upsells
  • Digital rental agreement signing
  • Payment collection
  • Payments processing with custom security deposits

You can also take payments outside the system (back transfer, Venmo, Cash, Zelle, etc, and easily add a new payment record in the order).

Amenitiz offers an online payment solution tool named AmenitizPay, through which you can:

  • Automate payments and set rules for scheduling transactions.
  • Manage payments from various devices.
  • Link Booking.com and Expedia payouts to AmenitizPay.

AmenitizPay also offers a bluetooth terminal that ensures easy reconciliation, wherever you are.

Hostfully reports can be created based on dates, properties, and owners. 

You can create reports for:

  • Bookings
  • Payments
  • Check-ins and check-outs

Hostfully has also launched the Extended Data Report, which allows you to export all the data you have related to all bookings, properties, channels, etc., to an Excel Spreadsheet. This way, you can have all your data in one single report.

All reports can be exported to PDF and Excel.

Amenitiz enables you to create customised reports using the Report Builder.

The Dashboard overview is divided into two sections:

Monthly Stats:

  • New bookings: Total bookings received since the start of the month.
  • Month-to-date charges: Includes nights sold, extras, and taxes, even if unpaid.
  • Year-to-date (since January): Aggregates charges from all bookings during the year, excluding cancelled ones.

Daily Activity:

  • New bookings, Check-ins, Check-outs, and Stay-overs are listed for the day.

Hostfully has integration with the top three dynamic pricing companies in the vacation rental industry: 

All dynamic prices can be synced with your direct booking website, as well as any other channels you’re integrated to.

You can also set pricing periods and apply them to specific seasons, holidays, conferences, or special events.

Amenitiz PriceAdvisor adjusts your rates based on demand, seasonality, or competitors.

Regardless of the location of your properties, you can choose various competitors and rates. 

You can also determine the ideal price at the right time by taking into account the public holidays in the locations of your guests.

If you already have properties created on Airbnb, Hostfully is able to import all your listings to the system, avoiding any manual work.

Every Hostfully client has access to an onboarding manager that will be able to schedule 1:1 meetings.

During your onboarding process, your designated onboarding manager will assist you with:

  • Importing your properties from other channels to which Hostfully is connected
  • Configuring pricing
  • Setting up your payment processor
  • Adding your calendar Reservations
  • Automating messaging
  • Setting up the booking channels

Additionally, Hostfully provides unlimited customer support  24/7. 

Additional training and onboarding sessions are also available upon request and might be charged separately.

Amenitiz offers comprehensive customer support and training. Their support includes a help centre with articles, as well as direct assistance for troubleshooting via email, phone, and chat.

Training resources are available to help users understand features. 

<a href="https://zeevou.com/features/trust-accounting/" class="headingLink01" Trust Accounting

Hostfully has a direct integration with Quickbooks. 

Besides that, Hostfully also integrates with Zapier and allows you to connect with many other accounting software.

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Amintiz enables you to set accounting codes linked to different charges or transactions.

This aids in tracking expenses, simplifying transaction identification, reducing errors in accounting reports, and facilitating data entry for accountants.

With Hostfully’s Unified Inbox, you can stay in touch with your guests without the need to log in and out of various OTAs. You can chat with them via SMS, WhatsApp, email, or messaging platforms.

Additionally, you can create pre-written templates and set triggers to automatically send them to your guests.

You’ll be able to filter your messages by date, guest name, and other parameters. 

Hostfully does not do any web scraping, but rather only builds its connection via their approved partner API.

Amenitiz offers an Airbnb centralised inbox designed to enhance guest interactions and streamline OTA management. This requires a direct connection between Amenitiz and Airbnb.

Amenitiz Inbox allows you to communicate with your guests who have booked through Booking.com.

Pricing

Hostfully has three different pricing plans: Starter, Pro, and Premium. On monthly subscriptions, Hostfully charges a one-time implementation fee of 315 GBP, which is automatically waived on annual subscriptions. There is also a 10% discount for annual payments.

Team Access Roles, and Digital Signature features are not included in the Starter plan. The Starter plan supports up to four properties and costs 86 GBP on a monthly basis. The Pro plan supports up to 19 properties and costs 157 GBP on a monthly basis. The Premium plan starts from 205 GBP for 20 properties, and you pay additionally for additional properties. The 21st property costs 10 GBP and the price goes down as you increase the number of properties. Additional properties can cost as low as 5 GBP if you have more than 100, or even 2.5 GBP if you have more than 1000.

Amintiz offers three pricing plans. Its pricing varies depending on the total number of rentals and subscription period: 

  • Presence: £45/rental/month for the monthly plan.
  • Sales Pro: £64/rental/month for the monthly plan.
  • Ultimate+: £74/rental/month for the monthly plan.

While the Presence plan includes the website builder, the AmenitizPay and PriceAdvisor are only available for Sales Pro and Ultimate+ subscribers.

Hostfully vs Amenitiz: Which Property Management System to Choose?

Hostfully is currently recognised as one of the best PMSes in the industry. Their PMS product won the VRMB All-Around Vacation Rental Software, and their digital guidebook was also recognised by Software Advice (sister company to Gartner’s magic quadrant). Hostfully is known for its clear interface, pipeline management, reliable direct integration with OTAs, many integrations with best-in-class vacation rental systems, and also its affordability when compared to top PMSes.

Amenitiz offers a user-friendly interface, a comprehensive PMS, and an integrated booking engine that simplifies reservations and payment processing​. The platform also provides website creation tools. However, its relatively high pricing may be seen as steep for smaller operators or those seeking basic features, as some users have noted that the range of features is limited compared to the investment.

We are committed to ensuring that all our comparison articles are factually entirely correct and accurate. If you have spotted anything that you feel is wrong or misleading in this article, we’d appreciate hearing from you.

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