Guesty vs Amenitiz
This article examines Guesty vs Amenitiz by concentrating on the main features that a hospitality management software should offer. The data has been collected from Guesty’s and Amenitiz’s websites and help articles. We also checked their reviews at Capterra to find the aspects that the actual users are emphasising.
Guest Review
In Capterra, Guesty has a rating of 4.4, with the highest score for Ease of Use.
Trustpilot introduces Guesty as an Excellent tool with a 4.6 TrustScore.
In Capterra, Amenitiz has a rating of 4.1, with the highest score for Customer Service.
Trustpilot introduces Amenitiz as an Excellent tool with a 4.6 TrustScore.
Guesty automates collecting guest information and verifying reservation details, Check-in Forms, rental agreements that explain your terms and conditions, and collecting guests’ e-signatures.
Guesty’s integration with CheKin allows the automatic collection of necessary documentation from guests, directs relevant information to the authorities, and allows guests to check in online ahead of time.
Amenitiz’s integration with Chekin streamlines guest data collection by automatically storing it in your Amenitiz admin. Once guests complete the online check-in form, their information – such as names and contact details – is seamlessly saved in your account.
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Guesty provides integrations with 60 different marketing platforms or channels. Almost every single channel uses a 2-way API connection instead of 1-way or an iCal connection.
Guesty has direct integrations with six online booking platforms, including Airbnb, Booking.com, Agoda, TripAdvisor, HomeAway and Misterb&b.
By using Guesty:
- You will access an auto-pricing tool which automatically adjusts prices across all booking platforms according to your specifications.
- You can use the official, step-by-step, Guesty-guided connection process for integrating with various OTAs.
- For Airbnb Integration, if you already have an Airbnb account, the integration takes about 5 minutes, and within 24 hours, all of your data from your Airbnb account or multiple accounts are pulled into Guesty.
Amenitiz offers XML connection with more than 150 channels from OTAs to property listing sites.
By using Amenitiz:
- You can get spotted online with their Google Hotel integration.
- You can update your pricing strategy with Amenitiz PriceAdvisor.
Guesty cleaning management enables you to:
- Create and assign cleaning tasks.
- Schedule tasks for specific dates and times, or even set them up as recurring tasks.
- Track the progress of each task, monitor completion status, and see who is responsible for each task.
Guesty’s “Auto Tasks” feature helps automate scheduling tasks for specific events, such as automatically creating cleaning tasks after every guest checkout.
With Amenitiz cleaning management solution, you can:
- Change room status (Deep clean, Tidy up, Clean).
- Create multiple accounts for cleaning staff.
- Assign units or rooms, modify assignments by date ranges, and plan future cleanings.
- Add comments for occupied rooms.
- Send the housekeeping report by email and download the report in PDF.
On the housekeeping mobile app, staff can access the room assigned to them and update their status.
Guesty’s auto messaging enables you to send check-in instructions only if the Check-in Form has been completed. You can also use the filters to send your guests reminders to fill out the Check-in Form.
Guesty Locks Manager provides a contactless check-in experience. It allows you to access the automatic generation of unique codes and comprehensive real-time updates on lock statuses.
With Chekin integrated into Amenitiz, you can manage key tasks, such as sending registration links and remote access codes. These can be scheduled to be sent via email or sent directly through Airbnb’s centralised inbox.
Amenitiz integration with Vikey also simplifies guest check-in by sending guests a link for online check-in, collecting data and payment, and giving keyless access to guests.
- Guesty offers its website builder to its users free of charge. However, Guesty charges a 3% commission of the income as its subscription fee.
- Guesty’s website reflects all reservations made through your website in your central calendar.
- Guesty allows you to sync your existing website with Guesty’s booking platform through Guesty’s Open API.
The website created by Guesty:
- Enables you to create customisable coupons to offer discounts to your customers. The user can set the minimum number of nights required, valid reservation dates, expiration of the coupon, and the number of times the coupon can be used.
- Allows customisation in a sense that features the listing of your choice on the homepage.
- Can be integrated with Google Analytics to keep track of your marketing efforts.
- Allows you to set up a Facebook Pixel to capture abandoned bookings directly through Facebook Ads.
- Amenitiz website reflects all reservations made through your website in your central calendar.
- You can set how and when you want to collect payments.
- You can create promotions and loyalty programmes.
- Their website is mobile-friendly and compatible with all devices.
- You can add keyword-rich ALT texts and Metadata to your website photos and meta titles and meta descriptions.
- Amintiz integrates with Google Analytics, enabling you to track website performance.
- You can create your own blog, linked with your website.
- Amenitiz integration with Google Hotel simplifies the sharing of updated rates and availability of your vacation rentals.
Guesty allows you to:
- Incorporate mid-term stays into your rental company’s business model.
Apply custom rate strategies to your listings, and Guesty will automatically adjust your prices and minimum night rules accordingly.
- Add your longer-term listings to Airbnb’s Monthly Stay programme along with other leading mid-term booking channels.
- Filter reports by the length of stay to tag extended stays within the Guesty admin to automate customised communication.
Amenitiz:
- Allows you to define Weekly, Monthly, or Non-refundable rate plans.
- Enables you to apply Linked or Independent restrictions on rate plans.
- Allows you to determine sales terms for your rate plans.
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Guesty’s 24/7 Guest Communication Services:
- Respond to your guests’ enquiries based on the urgency of incoming messages.
- Answer incoming enquiries during your team’s off-hours.
- Can adjust bookings at your multi-calendar based on availability, price and location.
- Prioritise your reviews, escalating the most urgent ones to your attention.
Through filled detailed questionnaires and brief onboarding phases, Guesty users hand over their guest communications to Guesty’s team of experts.
- You can create emails which will be automatically sent to your guests.
- The confirmation email is sent to guests who booked on Amenitiz booking engine.
- Email language is determined by the country selection made by your guests, as well as the availability of translations.
- Amenitiz allows you to craft templates and use their centralised inbox to seamlessly send personalised messages to your Booking.com guests.
Guesty offers a built-in feature called Guesty CRM that enables you to consolidate all guest and lead data in one place.
Amenitiz’s integration with Chekin streamlines guest data collection by automatically storing it in your Amenitiz admin. Once guests complete the online check-in form, their information – such as names and contact details – is seamlessly saved in your account.
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Guesty’s task management can be used to set up recurring tasks for regular maintenance activities.
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Guesty has its native mobile app, which enables its users to manage their business on-the-go by offering:
- Unified Inbox
- Multi-Calendar
- Task Management Tools
Employees will be notified through the access they have to the Task Management feature of your native mobile app. The employee’s task management software is included in the main app with a limited portion of information accessible.
Amenitiz provides a mobile version of their platform through which host can:
- Directly manage the payments for reservations if they use AmenitizPay.
- Block a room from the mobile application.
- Add extra charges via the app.
Housekeepers and staff can access the room attributed to them and update their status on the mobile app.
Guesty’s Multi-Unit feature allows you to group similar listings together. In this way, you can group your multi-units and single units to create a hotel complex and connect with SiteMinder and Booking.com. It also streamlines tasks and increases occupancy.
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Amenitiz provides a multi-currency functionality for hosts who have different currencies on OTAs and want to use their local currency on their website and booking engine.
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Guesty enables task management by:
- Creating tasks after specific triggering events such as check-ins, check-outs, planned arrivals or departures and reservation confirmations. Triggers might be related to property availability such as first availability in a row or end of rentals.
After completion of certain tasks, other actions are activated automatically similar to the domino effect.
- Creating manual tasks and notifying the assignee.
- Using the Task Management feature of the Guesty mobile app.
Amenitiz offers a suite of features designed to streamline operations:
- Provides a single interface to manage reservations, housekeeping, and rates, reducing the need to switch between multiple tools.
- Enables you to access up-to-date information through the dashboard reporting.
- Amenitiz integration with Chekin and Vikey simplifies and automates the check-in process.
Guesty’s Owner Portal brings transparency for the owners and is compatible with 15+ different languages.
It provides reports that detail each property’s yearly and monthly revenues, compare their performances to one another and highlight notable trends.
Guesty’s Owner Portal allows the owners to reserve a stay at their properties directly from the portal.
Property managers can assign specific access to property owners through the “Team” section in Amenitiz.
- Permissions include managing inventory, reservations, or specific accommodations.
- Access can be limited to particular properties or tasks.
- Owners receive an email with log-in credentials after setup
Guesty’s online payment processor accumulates guests’ charges under their reservation, facilitates payments, and sends receipts to guests.
The auto-payments feature allows Guesty to charge guests according to your specified policies.
The auto-payments feature allows collecting each payment at the stage of your choice. However, one person on Capterra has mentioned the deficiency of this feature and Guesty’s inability to split payment.
Guesty’s payment processing feature collects all payment-related information, adding them automatically to the data on your dashboard, which is useful for charging repeat guests.
Amenitiz offers an online payment solution tool named AmenitizPay, through which you can:
- Automate payments and set rules for scheduling transactions.
- Manage payments from various devices.
- Link Booking.com and Expedia payouts to AmenitizPay.
AmenitizPay also offers a bluetooth terminal that ensures easy reconciliation, wherever you are.
Guesty Reporting Tools create reports on specific aspects of your business from over 65 parameters, including check-in time, addresses, revenue and many more.
- You can add filters for more customised views and mark your most frequently used reports as favourites in a dedicated folder.
- You can export data as a CSV or create a dynamic link for live data updates.
- You can schedule when a report should be sent and to whom.
Amenitiz enables you to create customised reports using the Report Builder.
The Dashboard overview is divided into two sections:
Monthly Stats:
- New bookings: Total bookings received since the start of the month.
- Month-to-date charges: Includes nights sold, extras, and taxes, even if unpaid.
- Year-to-date (since January): Aggregates charges from all bookings during the year, excluding cancelled ones.
Daily Activity:
- New bookings, Check-ins, Check-outs, and Stay-overs are listed for the day.
Guesty’s Yield Management feature sets custom rate strategies to adjust rates and minimum night stay rules and offers rate plans.
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Amenitiz PriceAdvisor adjusts your rates based on demand, seasonality, or competitors.
Regardless of the location of your properties, you can choose various competitors and rates.
You can also determine the ideal price at the right time by taking into account the public holidays in the locations of your guests.
The main way to reach Guesty is through live chat, accessible on all pages of their website. They are committed to being available 24/7 and responding to messages in a timely manner.
Moreover, you can contact the partnerships and press team by email in five different languages. There is also a 5-week onboarding process which comes at an additional cost and is separate from the month-to-month subscription fee.
Amenitiz offers comprehensive customer support and training. Their support includes a help centre with articles, as well as direct assistance for troubleshooting via email, phone, and chat.
Training resources are available to help users understand features.
Guesty is integrated with Quickbooks and Xero for facilitating trust accounting.
Sage Intacct is another integration you need to have if your vacation rental business is considered an enterprise-size company.
Guesty does not include a built-in accounting module.
Amintiz enables you to set accounting codes linked to different charges or transactions.
This aids in tracking expenses, simplifying transaction identification, reducing errors in accounting reports, and facilitating data entry for accountants.
Guesty’s unified inbox lets you receive emails and enquiries through booking channels. Archiving and filtering capabilities, and also Saved Views are useful.
The most effective Saved Views suggested by Guesty are:
- Potential guests
- Guests checking in that day
- Assignee
Amenitiz offers an Airbnb centralised inbox designed to enhance guest interactions and streamline OTA management. This requires a direct connection between Amenitiz and Airbnb.
Amenitiz Inbox allows you to communicate with your guests who have booked through Booking.com.
Pricing
Guesty’s pricing strategy is different from most of its competitors, and the pricing information is not publicly available. However, it is a commission-based pricing model, so you will be charged for bookings made through the software. If you want to have a more accurate estimation of how much your costs would be, you may schedule a conversation with the Guesty sales team.
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Amintiz offers three pricing plans. Its pricing varies depending on the total number of rentals and subscription period:
- Presence: £45/rental/month for the monthly plan.
- Sales Pro: £64/rental/month for the monthly plan.
- Ultimate+: £74/rental/month for the monthly plan.
While the Presence plan includes the website builder, the AmenitizPay and PriceAdvisor are only available for Sales Pro and Ultimate+ subscribers.
Guesty vs Amenitiz: Which Property Management System to Choose?
Guesty is one of the most popular PMS providers in the vacation rental industry. Guesty has a different pricing strategy compared to most of its competitors. The pricing model is commission-based, which means you will be charged for the bookings made through the software. This naturally increases the amount of commission you have to pay to Guesty while managing and scaling your short-term rental business. Guesty lacks built-in trust accounting, cleaning management, and maintenance management. However, Guesty is famous for having one of the most user-friendly platforms in the industry.
Amenitiz offers a user-friendly interface, a comprehensive PMS, and an integrated booking engine that simplifies reservations and payment processing. The platform also provides website creation tools. However, its relatively high pricing may be seen as steep for smaller operators or those seeking basic features, as some users have noted that the range of features is limited compared to the investment.
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