Uplisting vs Elina
This article examines Uplisting vs Elina by concentrating on the main features that a hospitality management software should offer. The data has been collected from Uplisting’s and Elina’s websites and help articles. We also checked their reviews at Capterra to find the aspects that the actual users are emphasising.
Guest Review
In Capterra, Uplisting has a rating of 4.8, with the highest score for Value for Money and Customer Service.
Trustpilot introduces Uplisting as a Poor tool with a 2.4 TrustScore.
In Capterra, Elina has a rating of 4.5, with the highest score for Customer Service and Value for Money.
Uplisting automatically collects the payment using Stripe 3D Secure Links. It automatically pre-authorises and releases the security deposit amount that you have set for your Booking.com and HomeAway guests. Even if it is a channel collect, the guests will receive a link on the OTAs’ chatbox where they give you their payment information, and the amount will be pre-authorised and released based on the timeline you have set for each property.
Uplisting decides whether to hold or collect the security deposit amount based on the length of the guests’ stay.
In the end, the guests will go through the verification process. They are asked to upload a picture of their passports, driving licences, or identity cards. They can easily use their phone cameras to take a photo if needed.
The Security Deposit and Guest Identity Verification are premium add-ons, available for an additional fee.
Uplsting allows you to add your rental agreement, personalise it with dynamic content like guest names, and automatically send it to guests for signing. You can track the status and access the signed contract as a PDF.
You can ask guests to use their contact information for further marketing, and the consent will be GDPR-compliant.
Elina offers an Online Check-in feature which makes the booking process easier. With this feature:
- Guests can check or change their personal information and details needed for their stay.
- You can gather particulars about the guest, such as the flight number, or even personal info, including diet preferences, room temperature, or sorts of pillows.
- You can ask for an e-signature for your terms and conditions.
- You can ask for the upload of ID documentation.
- You can request and collect a photo of the lead guests.
Elina also allows you to upsell extras/add-ons on your bookings.
Once you create your Uplisting account and connect to Airbnb, you can have all your listings imported to Uplisting, including prices, availability, bookings, and listing content.
You can set different OTAs rates that you are linked to and check the prices published on each in your calendar.
Elina offers a 2-way XML connection for rates, availability, restrictions, and reservations. So, you can integrate with major OTAs, including Booking.com, Airbnb, HomeAway, Expedia, Agoda, HRS, Ctrip, Silverdoor, Mr and Mrs Smith, and Tripadvisor.
Elina’s channel manager updates the max length of stay automatically to remove split bookings. It also lets you control price mark-up by adjusting prices for OTAs and managing your availability per channel, using withholding rules and rolling booking windows.
Uplisting helps you automate your cleaning management.
- Uplisting gives limited access to your housekeepers.
- For each of your bookings, a corresponding turnover band is created which shows the property name, property address, existing guest name, check-out time and date, and the number of guests checking in and out.
- Your housekeepers will get updated about any changes in the information above, booking modifications, and cancellations via email.
- The housekeeper can decide whether to accept the turnover or not, and the host will get notified about it upon refreshing the platform or via email.
- Different housekeepers can be assigned to one or more properties of yours, which means they can only check the information about the chosen properties.
- You can leave notes for your cleaners about each booking.
- You can keep track of the time each housekeeper starts and ends his/her task.
- Your housekeepers have a cleaning schedule automatically created based on the bookings.
You can also have cleaning teams defined in the system.
Elina’s Task management includes:
- Daily housekeeping to-do list.
- Accessing future housekeeping tasks by days.
- Viewing order delivery list.
- Creating and managing maintenance requests.
You can automatically send your check-in instructions to your guests, using automated messages based on the trigger rules you choose in Uplisting.
Regarding guest details and payment, the process is automated for direct bookings, and for channel bookings, the guests’ information will get updated.
Uplisting’s integration with RemoteLock enables you to connect with various smart locks and automate guest access to your property.
Uplisting also generates a security deposit link for all your bookings. Still, as they believe some of the guests may not expect to pay a security deposit, you can easily copy-paste or email the link to the ones you wish to.
Elina offers an Online Check-in feature that allows guests to have an easy verification process using their reservations ID and email.
Elina integrates with some door access and room control providers, such as My Booking Portal, Dissolving, and Livion Key to provide a convenient check-in and check-out experience for the guests.
- Uplisting direct booking website contains all of your listings’ information, including pictures, availability, and prices.
- The website is hosted securely, so you do not need to hire developers or buy a domain name.
- Direct bookings automatically block your dates on Airbnb, Booking.com, and other platforms.
- Uplisting gives you the chance to have a domain name without having to pay for that.
- Uplisting direct booking website automatically represents all your properties as they are shown on Airbnb.
- The website is mobile responsive.
- It integrates with WordPress through Zapier.
- You can manually book on behalf of guests.
- You can collect payments through Stripe and make safe payments with 3-D Secure Links.
- There are no booking-related charges for direct bookings.
- Its integration with Google Vacation Rentals simplifies the sharing of your properties, pricing, availability, and restrictions on Google.
- Elina offers the Easypro Websites for an extra fee.
- Elina sets up your secure SSL with a top-tier provider.
- You can unlock these websites to continue editing the design and coding.
- EasyPro automatically syncs all your content from Elina into your website.
- Their website is mobile-friendly.
- Ther website is PCI-compliant with secure payments.
- Elina’s built-in booking engine comes with extra fees.
- Elina integrates with Google Analytics, enabling you to track website performance.
- Elina provides three different account logins for the guest, the company/manager, and the rental owner.
Elina also offers a web design service for hotels, serviced apartments, and vacation rentals. The Elina website team build your direct booking website using the Umbraco content management system. They can also code, maintain, and host your website.
Uplisting does not have the option for defining and pushing weekly and/or monthly rates.
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Automated Guest Messages are designed to keep your guest informed from booking to check-out. You can make a unique tone of voice for the message templates. You can enable automated messages as below:
- New Booking
Sent when a booking is confirmed (sent within 10 minutes of booking).
- One week before check-in (based on check-in time)
This message is sent out if the guest books less than 7 days before check-in, but not if they book on the day of check-in. - Reminder of upcoming stay
Sent 72 hours (3 days) before check-in (based on check-in time). - Check-in instructions
Sent 24 hours (1 day) before check-in (based on check-in time). - Day of check-in
Sent 1 hour before check-in (based on check-in time). - First morning of stay
Sent at 10 am on the day after check-in (first morning of guest stay). - Before check-out
Sent 16 hours before check-out (based on check-out time). - After check-out
Sent 24 hours (1 day) after check-out (based on check-out time).
Unified Inbox centralises guest communications.
Automated Review enables you to leave reviews for guests and increases the number of guests who will leave a review for you.
Enquiry auto-responder can respond instantly. You can also delay the response to up to 60 minutes to respond manually.
Saved replies can speed up guest messaging.
- Elina’s booking engine includes a guest lounge. Guests obtain access to this lounge via a link in account activation.
- Elina PMS enables you to have as many automated emails as you want, including booking confirmation, guest login, travel directions, check-in info, terms and conditions, and pre- and post-arrival emails.
- Elina allows you to store marketing preferences.
- Elina also gives you access to pre- and post-stay contact info to build solid relationships with guests.
Uplisting provides you with a certain set of data about your guests. Using Uplisting, you can have records of
- Guest lists
- Guest name
- Phone number and email address
- Number of guests
- Booking site confirmation code
Elina’s Online Check-in enables you to gather details about the guest, such as the flight number, or even personal info, including the guests’ photo, diet preferences, room temperature, sorts of pillows, etc.
This PMS allows you to:
- Access detailed guest info.
- Track guest preferences.
- View reservation history and the number of times a guest has stayed or booked.
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Elina provides connections with Breezway and Room Checking for maintenance management and housekeeping.
Uplisting has a mobile app for IOS and Android. Using the mobile app, you
- Get notifications for every new guest message from Airbnb, Booking.com, Vrbo (HomeAway), and direct bookings.
- Have all guest messages in one place.
- Can use pre-filled response templates to save time. You can easily select a template from your phone when responding to a guest.
- Can pull the guest’s booking data into the message with personalised snippets.
You can help the guests in real-time by answering back to them, changing the arrival time, sending them your pre-set templates, or stopping the automated email messaging for that particular guest.
You can also call the guests.
You can change the reservation’s status, booking type, and booking site.
Elina is a web-based platform and has not developed a mobile app yet.
Uplisting helps you manage different Airbnb and Booking.com accounts from one central system, meaning that the properties may also be in different locations.
Elina can work with properties all over the world. Each place can be set up differently, allowing you to have properties in any format you need.
These are managed by categories known as “areas” and “types.” Typically, an area would be a city or district, and then within those areas, a type would stand for either a single property or a group of similar properties.
Uplisting Action Screen, which is like a to-do list, will show you the list of your check-ins and check-outs weekly.
- Uplisting Action Screen is very mobile-friendly and is also printable.
- You can use Actions to track guests.
- You can mark guests as checked-in or checked-out for guest management, which is visible on the main Action view. It is helpful in arranging cleaning and other tasks.
Elina’s centralised management system keeps you in control of reservations, operations, and finance via single or multi-locations.
Operation tasks, such as invoicing, updating OTAs, guest communication, room pricing, and payments are automated by Elina.
Notes are allowed on Elina, so you can:
- Create and manage notes on reservations and internally assign to persons, and label key info.
- See notes history on the booking calendar.
- Attach notes to reservations, guests, companies, and properties.
Uplisting gives access to your invited owners.
Its owner portal gives owners access to action and calendar screens with certain limitations. For instance, the owners can see the bookings and unavailability; they can also create blocked dates. However, they cannot see guest contact details or messages.
Their owner portal is a paid add-on and available for an additional fee.
Elina PMS allows you to create accounts for owners, so they can manage availability on their rentals, view their properties’ performance, and see bookings.
You can view owners’ profiles, including standard information, documents, multiple addresses, and notes history.
You can set up fixed, or percentage withholding and use this in monthly reports to property owners.
Depending on the configuration, you can give owners a number of free nights to take back without approval or upon request.
Uplisting collects all the payments using 3D Secure Links through Stripe. If you do not wish to use a Stripe account for all your properties, you can decide which ones you want to connect to your account, enabling guests to pay while booking from your website.
Uplisting verifies whether the guest’s credit card is valid or not. If it is not, Uplisting will automatically mark the card as invalid on Booking.com, and the same thing happens for your direct website bookings.
You can make payments both online and in person by using ElinaPAY’s leading technology.
- Sends secure payment links
- Allows you to collect card and/or payment in the booking engine.
- Enables you to use online check-in to take payment from the guest before arrival.
- Lets you charge imported cards automatically, when the charge is due, or manually when required.
- Provides portable card payment terminals (PDQs) for in-person payments.
Uplisting provides you with some reports which can be filtered by date range and/or listing.
You can use Uplisting reports for
- Client invoicing: you can quickly calculate client invoices by filtering the invoice list to an individual property on a monthly basis.
- Task scheduling and operations: it gives you a list of cleanings, maintenance tasks, and welcomes.
- Accounting reports: these include a price breakdown for all bookings, and you can work out your earnings and tax deductibles (cleaning, booking site commission).
- Performance analysis: you can find more about your average daily rate and nightly occupancy, the average length of stay, and nights sold.
You can also export all your reports in CSV.
Uplisting allows you to track expenses and create Owner Statements and Custom Management Fee Formulas for an additional fee.
Uplisting offers integration with Key Data, a trusted data & analytics provider of real-time vacation rental market data for the short-term rental industry.
Elina’s Today Dashboard shows:
- Today’s arrivals, departures, orders, and notes.
- Reservations made since yesterday, with a filter to see which are arriving today.
- Sources of bookings.
- Recommended actions.
Elina’s Yesterday Dashboard shows:
- Payments and invoices info and actions.
- Review of revenue and add-ons.
Elina’s Performance Dashboard shows:
- Monthly overview of occupancy, RevPAR, and ADR.
- Last month, current month, and next month’s bookings.
Uplisting offers integration with Wheelhouse, PriceLabs, and Beyond for dynamic pricing.
Uplisting pushes your rates to all the channels you are linked to in real-time.
You can set different markup percentages for any OTAs and see the final price published to each channel separately under your default rate, which is applied to your website and used by the admin.
You can also check promotions and last-minute discounts from your Uplisting account.
Elina offers dynamic rate management using which you can edit rates, create dynamic rates, and link rates together.
In addition, Elina integrates with dynamic pricing tools, such as Beyond, PriceLabs, and OutPerform to eliminate manual rate updates.
Training
- In-Person
- Live Online
- Webinars
- Documentation
Support
- 24/7 (Live Rep)
- Business Hours
- Online
Elina’s built-in support is accessible from the Smarter PMS.
There are hundreds of step-by-step guides, videos, tips, and pointers.
Also, the system shares the new improvements, shows the product roadmap, and unveils the latest updates on partner services.
Uplisting does not have any dashboards for analytics like occupancy or rates yet.
However, as you may be managing other people’s properties, Uplisting provides you with a management fee report per booking.
The management fee is included in each booking price breakdown, reports, and the Zapier app’s webhooks.
As Uplisting offers integration with Zapier, you can have your account connected to Xero, ZohoBooks, etc. for your accounting.
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Uplisting’s unified inbox displays all your guest messages in a single feed. You can quickly view and reply to messages from your Airbnb, Booking.com, Vrbo, and direct booking website, even if you are using multiple accounts!
In Uplisting unified inbox, you can:
- Close & star guest messages.
- Filter guest messages.
- Change message ordering.
- Save replies as templates.
- Reply to your multiple accounts’ messages using your mobile phone.
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Pricing
Uplisting pricing starts at 16 GBP ($20.00) per month, and there is 0% commission. Minimum subscription is 80 GBP/m ($100/m) for 5 listings.
Their Enterprise Plan allows you to pay a custom price based on your needs. The custom pricing will apply when you have 30+ listings.
Uplisting does not have a free version, but it offers a free trial.
You can get a pricing quote by giving some information about your business on Elina’s pricing page.
Features like the booking engine, channel manager, online check-in, and direct booking website come with extra fees.
Uplisting vs Elina: Which Property Management System to Choose?
Uplisting is a well-known Vacation Rental Management Software. The system sets automated messages and helps you get connected to multiple booking channels. Uplisting automatically pulls your listings from Airbnb and pushes your data to Booking.com, HomeAway, and Vrbo. Thus, it can be one of your choices if you manage your properties using these channels only.
Elina is a comprehensive software that effectively manages hotels, vacation rentals, and serviced apartments. Its user-friendly interface enables staff to navigate the system quickly and easily. Elina offers a variety of features, including real-time inventory management, automated invoicing, and reservation tracking, which boost property managers’ productivity and save time. However, Elina’s price is higher than other property management systems, as some features come with additional charges. Besides that, the absence of the Unified Inbox feature in Elina may make you reconsider choosing this software.
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