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Customer Service Category

Building Direct Guest Relationships on Airbnb

In the past, OTAs like Airbnb used anonymous email addresses to communicate between guests and

22 January 2025 No Comments

10 Top Smart Locks Companies for Your Vacation Rental - Zeevou

Top 10 Smart Lock Companies for Your Vacation Rental

Smart locks will secure your vacation rental and bring you peace of mind. Not only can you monitor your property while you’re away…

1 January 2025 No Comments

Google Tools for Direct Booking Website - Zeevou

11 Essential Google Tools for Your Direct Booking Website

Building a direct booking website is just the beginning. You should know how to optimise your website…

25 December 2024 No Comments

How to Make up for Lost Airbnb Guest Reviews

Airbnb has established itself as a leading platform for short-term accommodations worldwide. Since travellers can’t

18 December 2024 4 Comments

How Zeevou’s Rate Rules Can Maximise Your Profit

Maximising profit is the ultimate goal of every vacation rental manager. Establishing specific pricing strategies helps you…

8 December 2024 No Comments

What Is CRM in Property Management?

Data and Information built incrementally are among the most valuable assets over the course of time in a company…

27 November 2024 No Comments

How to Make Your Vacation Rental Ready for Christmas

The favourite time of the year is fast approaching, and travellers are deciding where to book their Christmas trips….

20 November 2024 No Comments

6 Tips to Improve Guest Experience in a Vacation Rental Business

My sister and I planned to visit Rome during the Christmas holidays in 2018. Initially, it was an exciting experience as it was our…

25 September 2024 No Comments

How Zeevou’s Features Help with Property Management SEO

The ultimate goal of any vacation rental manager is to get more direct bookings…

4 August 2024 1 Comment

8 Essential Tips for Crafting the Perfect Vacation Rental Welcome Book

Creating a comprehensive and engaging welcome book for your vacation rental can significantly…

28 July 2024 No Comments

Why You Need Multiple Location Property Management Software

Multiple Location Property Management Software is designed to help hosts oversee and manage properties spread across…

7 July 2024 No Comments

10 Must-Have Indoor Activities to Keep Guests Entertained in Your Vacation Rental

Imagine happy guests curled up with a movie marathon on a rainy day, families laughing and playing…

30 June 2024 No Comments

Crafting a Comprehensive Vacation Rental Agreement

Not all travellers obey the rules and treat your property as their own home. As a property owner or manager, you should consider…

31 March 2024 No Comments

The type of information they need to collect when taking on a new property to manage is what is included in a proper and comprehensive vacation rental property take-on form to download- Zeevou

Why Do Vacation Rental Managers Need to Use Property Take-on Forms?

In the dynamic world of vacation rental management, staying organised is the key to success. Property managers are…

24 March 2024 No Comments

Vacation Rental Website Privacy Policy - (FI) - Zeevou

All You Need to Know about Vacation Rental Website Privacy Policy

Not only for vacation rental owners but also for any businesses that require data collection from their customers…

7 February 2024 No Comments

What Would Be the Dream Scenario for Vacation Rental Housekeeping?

Managing vacation rental housekeeping is key to bringing about the best guest experience…

22 August 2023 No Comments

Should You List Your Vacation Rental on Multiple Channels?

When it comes to managing your vacation rental, one of the key decisions you’ll face is where to list it. The rise of online platforms has…

15 August 2023 No Comments

Why Manage Vacation Rental Check-Outs with Extra Care

Many short-term rental managers devote a lot of time and attention to improving check-ins and their first encounter with guests…

3 May 2023 No Comments

The Importance of Guest Vetting

We don’t live in an ideal world, so you don’t always host quiet and considerate guests. You may face risky reservations that could threaten your property…

28 April 2023 No Comments

Vacation Rental Management Tips for Experts

Vacation rental management is a dynamic and fast-growing business. So, you need to apply various tools and techniques…

26 January 2023 No Comments

6 Most Effective Property Management Key Performance Indicators

Success is not measured by what you do compared to what somebody else does. Success is measured by what you do…

16 January 2023 No Comments

How a PMS Support Team Helps with Vacation Rental Business Growth

A short-term rental (STR) business demands many tasks from hosts and property managers. These tasks could be answering…

28 August 2022 No Comments

Maximise-Your-Bookings-Using-Booking-Zeevou

Maximise Your Bookings Using Booking.com Rate Plans

Imagine you’re grocery shopping. You go for a packet of breakfast cereal, but there’s only one type on the shelves…

21 August 2022 No Comments

using a vacation rental software - Zeevou

Benefits of Using a Vacation Rental Software

As a vacation rental manager, you know exactly the difficulty of running an efficient and profitable business. You deal with multiple tasks daily…

23 July 2022 No Comments

How Can Property Images Increase the Chances of Getting More Bookings?

Images are powerful tools to showcase your property and help travellers imagine themselves in your rental…

9 July 2022 No Comments

Where Is My Airbnb Inbox?

Effective communication with your guests is key to boosting your vacation rental business. Airbnb message inbox makes this easy for you…

19 June 2022 No Comments

How Does Zeevou’s Host App Simplify Your Vacation Rental Operations?

Great property managers should always be on top of things, no matter where they are…

15 June 2022 No Comments

How to Get Ready for Vacation Rental Peak Season?

Peak season is a significant period in which you can amplify your vacation rental revenue. Although you don’t need to convince…

18 May 2022 No Comments

How Trust Accounting and Owner Portal Help to Keep Funds Separate & Transparent for Each Party?

One of the crucial roles of property managers is to ensure that funds…

26 April 2022 No Comments

Top 5 Dynamic Pricing Tools for Your Vacation Rental Business

Renting out your vacation rental(s) at the right price is an art. Technology has made this dream come true….

23 March 2022 1 Comment

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
__cfruid	session	Cloudflare sets this cookie to identify trusted web traffic.
__hs_cookie_cat_pref	6 months	HubSpot sets this cookie to record the categories a visitor consented to. It contains data on the consented categories.
__hs_do_not_track	5 months 27 days	HubSpot sets this cookie to prevent the tracking code from sending any information to HubSpot.
__hssrc	session	This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.
_abck	1 year	This cookie is used to detect and defend when a client attempt to replay a cookie.This cookie manages the interaction with online bots and takes the appropriate actions.
_cfuvid	session	Calendly sets this cookie to track users across sessions to optimize user experience by maintaining session consistency and providing personalized services
bm_sz	4 hours	This cookie is set by the provider Akamai Bot Manager. This cookie is used to manage the interaction with the online bots. It also helps in fraud preventions
cf_use_ob	less than a minute	Cloudflare sets this cookie to improve page load times and to disallow any security restrictions based on the visitor's IP address.
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsent	1 year	Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
elementor	never	This cookie is used by the website's WordPress theme. It allows the website owner to implement or change the website's content in real-time.
hs-messages-hide-welcome-message	one day	HubSpot sets this cookie to prevent the chat widget welcome message from appearing again for one day after it is dismissed. It contains a Boolean value of True or False.
hs-messages-is-open	30 minutes	HubSpot sets this cookie to determine and save whether the chat widget is open for future visits. It is set in visitor's browser when they start a new chat, and resets to re-close the widget after 30 minutes of inactivity. If visitor manually closes the chat widget, it will prevent the widget from re-opening on subsequent page loads in that browser session for 30 minutes. It contains a Boolean value of True if present.
JSESSIONID	session	The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application.
m	1 year 1 month 4 days	Stripe sets this cookie for fraud prevention purposes. It identifies the device used to access the website, allowing the website to be formatted accordingly.
PHPSESSID	3 months	This cookie is native to PHP applications. The cookie stores and identifies a user's unique session ID to manage user sessions on the website. The cookie is a session cookie and will be deleted when all the browser windows are closed.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
wpEmojiSettingsSupports	session	WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user's browser can display emojis properly.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Cookie	Duration	Description
__cf_bm	30 minutes	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
__hssc	30 minutes	HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
bcookie	1 year	LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.
bscookie	1 year	LinkedIn sets this cookie to store performed actions on the website.
email	7 days	It will be used to auto-fill the Calendly email field from the HubSpot email field.
firstname	7 days	It will be used to auto-fill the Calendly form first name field from the HubSpot first name field.
lastname	7 days	It will be used to auto-fill the Calendly form last name field from the HubSpot last name field.
li_gc	5 months 27 days	Linkedin set this cookie for storing visitor's consent regarding using cookies for non-essential purposes.
lidc	1 day	LinkedIn sets the lidc cookie to facilitate data center selection.
messagesUtk	5 months 27 days	HubSpot sets this cookie to recognize visitors who chat via the chatflows tool.
pvc_visits[0]	1 day	Posts View Counter set this cookie to ensure accurate view counts on each page.
referrer_user_id	14 days	Calendly sets this cookie for the booking functionality of the website.
user_pricing_currency	1 day	This cookie is used on the pricing page to display the appropriate currency based on the user's geographic location, ensuring that pricing information is relevant and tailored to the user's region.
UserMatchHistory	1 month	LinkedIn sets this cookie for LinkedIn Ads ID syncing.
yt-player-headers-readable	never	The yt-player-headers-readable cookie is used by YouTube to store user preferences related to video playback and interface, enhancing the user's viewing experience.
yt-remote-cast-installed	session	The yt-remote-cast-installed cookie is used to store the user's video player preferences using embedded YouTube video.
yt-remote-fast-check-period	session	The yt-remote-fast-check-period cookie is used by YouTube to store the user's video player preferences for embedded YouTube videos.
yt-remote-session-app	session	The yt-remote-session-app cookie is used by YouTube to store user preferences and information about the interface of the embedded YouTube video player.
yt-remote-session-name	session	The yt-remote-session-name cookie is used by YouTube to store the user's video player preferences using embedded YouTube video.
ytidb::LAST_RESULT_ENTRY_KEY	never	The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Cookie	Duration	Description
_calendly_session	21 days	Calendly, a Meeting Schedulers, sets this cookie to allow the meeting scheduler to function within the website and to add events into the visitor’s calendar.
_ym_visorc	30 minutes	Yandex sets this cookie to allow the site's Session Replay to function correctly.
SRM_B	1 year 24 days	Used by Microsoft Advertising as a unique ID for visitors.
ymex	1 year	Yandex sets this cookie to collect information about the user behaviour on the website. This information is used for website analysis and for website optimisation.
yuidss	1 year	Yandex stores this cookie in the user's browser in order to recognize the visitor.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
__hstc	5 months 27 days	This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
_clck	1 year	Microsoft Clarity sets this cookie to retain the browser's Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID.
_clsk	1 day	Microsoft Clarity sets this cookie to store and consolidate a user's pageviews into a single session recording.
_ga	1 year 1 month 4 days	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_ga_*	1 year 1 month 4 days	Google Analytics sets this cookie to store and count page views.
_gat_UA-*	1 minute	Google Analytics sets this cookie for user behaviour tracking.
_gcl_au	3 months	Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_pendo_guides_blocked.4cfbcefc-fcf9-4b66-5dc6-9b0d81bb07a9	never	Pendo sets this cookie to identify and record the visitor’s Account ID that will be used in Pendo, like Guide delivery and analytics.
_pendo_visitorId.4cfbcefc-fcf9-4b66-5dc6-9b0d81bb07a9	never	Pendo sets this cookie to identify and record the visitor’s Account ID that will be used in Pendo, like Guide delivery and analytics.
_ym_d	1 year	Yandex sets this cookie to store the date of the users first site session.
_ym_isad	20 hours	Yandex sets this cookie to determine if a visitor has ad blockers.
_ym_uid	1 year	Yandex sets this cookie to identify site users.
ajs_anonymous_id	never	This cookie is set by Segment to count the number of people who visit a certain site by tracking if they have visited before.
ajs_group_id	never	This cookie is set by Segment to track visitor usage and events within the website.
ajs_user_id	never	This cookie is set by Segment to help track visitor usage, events, target marketing, and also measure application performance and stability.
AnalyticsSyncHistory	1 month	Linkedin set this cookie to store information about the time a sync took place with the lms_analytics cookie.
CLID	1 year	Microsoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
hubspotutk	5 months 27 days	HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
ln_or	1 day	Linkedin sets this cookie to registers statistical data on users' behaviour on the website for internal analytics.
MR	7 days	This cookie, set by Bing, is used to collect user information for analytics purposes.
SM	session	Microsoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains.
yabs-sid	session	Yandex sets this cookie to store the session ID.
yandexuid	1 year	Yandex sets this cookie to identify site users.
yp	1 year 1 month 4 days	Yandex sets this cookie to compile anonymous information on users’ browsing, to know the origin of the visits and other statistical data.

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Cookie	Duration	Description
_fbp	3 months	This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
ANONCHK	10 minutes	The ANONCHK cookie, set by Bing, is used to store a user's session ID and also verify the clicks from ads on the Bing search engine. The cookie helps in reporting and personalization as well.
fr	3 months	Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.
i	1 year 1 month 4 days	This cookie is set by OpenX to record anonymized user data, such as IP address, geographical location, websites visited, ads clicked by the user etc., for relevant advertising.
MUID	1 year 24 days	Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.
sync_cookie_ok	1 day	This cookie is set by the provider WebVisor. This cookie is used for marketing purposes.
test_cookie	15 minutes	The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
ttwid	1 year	TikTok sets this cookie to keep track of how embedded services are being used.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
VISITOR_PRIVACY_METADATA	6 months	YouTube sets this cookie to store the user's cookie consent state for the current domain.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextId	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Cookie	Duration	Description
_yasc	10 years	Description is currently not available.
bh	1 year	No description available.
cf_clearance	1 year	Description is currently not available.
https-_csrf	session	No description available.
metrika_enabled	session	No description available.
msToken	10 days	No description
receive-cookie-deprecation	1 year	Description is currently not available.
sync_cookie_csrf	10 minutes	This cookie is set by the Yandex metrica. This cookie is used to monitor the connection with the website and third party Data Management Platforms. The cookie also collects information on the user behaviour on the website which is used for optimizing the website.
sync_cookie_csrf_secondary	10 minutes	No description
yashr	1 year	Description is currently not available.