Frequently Asked Questions
About Zeevou

A channel manager is a tool that helps you push your rates and availably to different channels and OTAs you work with. Some channel managers offer 2-way API integrations. However, others use iCals to sync your data across different channels.

A PMS manages daily operations (bookings, check-ins), while a channel manager syncs rates/availability across OTAs. Together, they automate inventory updates—learn how to streamline your rental business.
A PMS and a channel manager work hand in hand to help you manage your properties and push your rates and availability to different channels. When your PMS and channel manager are connected, the PMS sends availability information to the channel manager. Afterwards, your channel manager transports the inventory updates to the channels you’ve listed your properties on.

Short-term rentals, also known by the name vacation rentals, short-term lets, holiday lets, and etc. are a type of serviced accommodation that are for the guests who want to stay in an area for a short period of time, for instance, a weekend, a week, or even a whole month. Short-term rentals are used for various purposes, like for leisure travellers, students, business people who are on business trips, and so on and so forth.

When you sign up for Zeevou’s Free Plan, you get the chance to benefit from an SEO-friendly direct booking website and other basic features. Moreover, we’ve got a commission-free OTA,Zeevou Direct, where all your properties will be listed without you having to pay a penny. Also, your properties will be advertised on Zeevou Direct’s social media platforms.

While using the Free Plan comes with a lot of benefits, it has its own limitations. However, if you sign up for a paid plan, such as Direct Booking Starter or Direct Booking Pro, you can unlock more advanced direct booking website, branding, SEO, marketing, and customisation features. For the people who want to further automate and grow their business, using paid add-ons alongside their plan can be very useful, as Zeevou is being developed and growing consistently, and our premium features and add-ons cover almost all aspects of your vacation rental or SA business management. But if you think you don’t need advanced customisation, marketing tools, or extra add-ons, and just a direct booking website and listing your properties on Zeevou Direct is enough, you can simply enjoy our Free Plan. Being on the Free Plan also lets you get to know the system and the many potentials that can be unlocked once you upgrade. Remember that, even in the free plan, you will have access to many features and integrations

Not on the monthly plan. While using our Monthly Package, you can cancel anytime you want with a simple 30 days’ notice.

In order to buy a licence, you can log in to either app.zeevou.com.

When you log in to app.zeevou.com, click on your login name on the top right corner of the page, and then on Account.

Then, you will be redirected to the Account page where you can click on Buy More Licences to increase the number of your licences.

Select the number of licence types and finally click on the Apply and Pay.

Then, you can pay your Invoice by Saved Cards or a New Card.

You can view your Invoices and its details on the Account page under the Invoices tab.

Note: If you have unpaid invoices, you should pay them so that you will be able to buy more licences.

When you log in to Zeevou, you can see the details of your contract. On the top right of the page, under your login name, click on Account.

If you are a partner, you are using the Annual or Monthly plans, you can increase the number of your licences by going to Account -> Contracts -> Click on the Contract -> Buy Licence.

In the opened page, you can set the number of new licences you would like to purchase per Entire Places and/or per Rooms.

• Entire Places’ examples are Apartment, Suite, Studio, etc. that refer to the Entire Place.
• Rooms’ examples are Single, Double, Dormitory, etc. that refer to Private or Shared Rooms.

For more details, check below:

• Total Number of Licences shows the number of licences you have access to.
• Number of Licences Used
• Number of Licences Available
• Current Price per Month shows the amount you are paying for your current licences.
• Number of Licences to Be Purchased
• Additional Price per Month shows the amount that will be added to your current commitments.
• Unit Price
• Amount to be paid for future billing month shows the sum of Current Price Per Month and Additional Price Per Month.
• Amount to be paid for current billing month shows the amount you are going to pay as your first invoice for the purchased licences.

Finally, you need to click on the Make Payment button to see the payment page and complete the process.

Please note that if you have unpaid invoices and your balance is negative, when you click on the Buy Licence button, a warning message will appear. In this case, at the bottom of the contract page, you need to open the Unpaid invoices and click on the Pay Invoice button that leads you to the Payment page.

In Zeevou Payment page, you can download the PDF invoice for your first payment by clicking on the word “here.” Also, you need to insert your personal details such as your First Name, Last Name, Address, Postcode, City, and Country. Then, you can set details of your credit card to pay for the purchased licences.

If the payment processes get completed successfully, when you reopen or refresh your contract page, you can see that details of your contract get updated automatically. In addition, in the contract page, if you click on your name in the Customer field, you can see the balance of your account. Please note that your Balance would show zero, only if you have paid for your purchased licences in Zeevou.

A PMS is a software designed to enable property managers to handle the operations of their hospitality business, thus facilitating check-ins and check-outs, administrative tasks, operations and channel management, booking processing, marketing, etc.