Zeevou vs Tokeet

While searching for the right PMS and/or channel manager for your vacation rentals or serviced apartments, chances are your options will be narrowed down to Zeevou and Tokeet, two famous property management systems and channel managers. Tokeet is an established brand in the industry and benefits from a large clientele. Zeevou is a younger solution, known for its long list of automation tools and diverse features, as well as the promotion and implementation of direct booking through the toolbox it has innovated.

Comparing two multi-faceted systems is difficult and time-consuming. After going through the reviews of both Zeevou and Tokeet, we tried to capture as much information as possible to present an analysis of the most important aspects of each. To collect reviews and first-hand stories, Zeevou asked some of its current customers (Partner Hosts) who used Tokeet as a PMS in the past. We have also checked Capterra reviews. We aimed to find some hidden inadequacies that may never come to the surface in marketing hustle and bustle to help you make the right choice based on your needs.

Lack of Dedicated Support

Comparing PMS and channel manager solutions, you may hardly recognise some major and subtle aspects which are normally quite impactful to the efficient performance of your vacation rental, serviced apartment, aparthotel, or hotel business.

Property Management Systems are multi-faceted platforms which help you manage the operation of several aspects of your hospitality business. The diversity and variety make them look complicated and the right choice challenging. If you are moving from a PMS to a new one, the process of transition might become exhausting. Training is also a necessity and a process which requires constant communication until you can run the software smoothly and confidently. 

An unresponsive support team is among the hidden facts that show up right after you subscribe to a PMS and/or a channel manager. Late and unhelpful responses to technical issues would cause a huge loss because a corporate traveller or a family booking accommodation for their vacation cannot wait for the host to settle an issue with their PMS support team.

In this article, you will find a brief description of Zeevou, as well as of Tokeet. Then, you will be provided with some reviews from credible sites such as Capterra and Softwareadvice, followed by a detailed study of Zeevou vs Tokeet.  

Tokeet: Property Management System

Tokeet defines its mission as an effort to develop software solutions that make short-term rental management easy and fun. Tokeet is a web application that helps in the management of vacation rental properties. 

The founder of Tokeet started establishing online solutions after realising that there is no simple solution to help him manage his vacation rentals.

Tokeet has created in-application contextual help to present all the key features of its system. There are also video tutorials available to learn more about the features, both for sake of marketing and as a training database. And if these come to no avail, and you have not received your answer, you can contact the Tokeet support team within the application. Tokeet sees its support system as its strongest point and sales pitch. According to Tokeet, “Customer Support Is Our Killer Feature.”  

Tokeet’s low price is amongst its top advantages. Tokeet initially provides you with some basic functionalities found in most PMSes. However, to get your hands on more advanced features, you should pay for its supplementary schemes like Automata.

What Does Zeevou Do as a PMS?

Zeevou automates all aspects of hospitality management in one unified hub. Zeevou was also born because of Na’ím Anís Paymán’s seeing the inadequacies of property management systems and channel managers available in the market. As a serviced apartment operator with properties across the UK and Europe, he had to wrestle with day-to-day operations of his business while no PMS, channel manager, and booking engine was able to meet his needs and expectations. 

Zeevou promises a platform to help bring about The Direct Booking Revolution! Zeevou Direct, a commission-free direct booking platform, is the real-life reflection of the slogan. It is directly integrated with Zeevou and is updated in real-time every time the slightest change is made in the backend. Zeevou Direct is intended to help vacation rental owners and serviced apartment operators to get rid of the huge amounts they have to pay to OTAs and property listing sites in the form of commissions. 

Zeevou has a dedicated support team (Partner Success Team) and offers onboarding and training sessions, which are all free and for a lifetime. Zeevou has different ways of support, including “Raise a Hand” in Zeevou Hub, Whatsapp, Chat, Help Centre, etc.

Some of the unique features of Zeevou are listed below:

  1. Automated Booking Processing
  2. Operations Management 
  3. Direct Booking Website
  4. Automated Payments
  5. Real-time Reporting

Automated Booking Processing

Zeevou processes bookings as easily as your Airbnb experience, besides enabling you to vet your guests. This automation is applied to all bookings from OTA bookings to direct booking ones through your website. Zeevou ensures that check-in instructions will never be sent out without you being fully protected as a host.

When a booking is received at Zeevou, an email is sent to the guest which states the steps that are waiting to be taken. In addition to differentiating the necessary parts to be filled from the rest, you can customise the steps you wish to activate or marking the compulsory parts for guests.

Zeevou has changed the booking process to an automated booking process. It can contain up to five steps.

  1. Collection of Guest Details
    • Guests can specify if they are booking for themselves or on behalf of someone else
    • Zeevou hides any forwarding email addresses from channels in order to capture the guests’ real email address and GDPR-compliant marketing consent.
    • Business and leisure bookers are identified.
    • Early check-ins can be upsold.
  2. Additional Guests
    • This optional step enables you to collect information on all the guests staying to further enrich your contact database.
    • Guests can flag any members of their group in case they are planning a surprise celebration.
  3. 3-D Secure Links for Payments
    • A 3-D Secure link is sent to the guests to complete their payment, ignoring card details sent across by channels.
    • Guests can download a draft invoice for their stay at the point of payment.
    • 3-D Secure payment links lead the guest to prove that they are the genuine owner of the card, reducing the risk of unauthorised usage of cards.
  4. Fully Automated Security Deposits
    One of Zeevou’s most unique features is that it enables you to fully automate your security deposits.
    • You can set the timeline for security deposits to be pre-authorised and released.
    • The system will automatically attempt to block the funds off the card according to the specified timeline.
    • It is possible to use a different payment gateway for security deposits to be the one used for payments. In addition, guests can enter two seperate cards for the payment and security deposit.
    • If you need to charge a security deposit, you will then be able to do so without having to leave Zeevou.
  5. Thorough Guest Vetting
    • Zeevou’s integration with Signable allows you to get your terms and conditions digitally signed by guests. You can even ask the guest to upload files like a scanned version of their passport/ID, or a photo of their card.
    • Zeevou shows if terms and conditions have been signed by the guest.
    • You can then review all the information you have gathered, and verify the guest in the system.
    • Once a guest has been marked as verified, should they return to any of your properties in the future, they would not be required to go through the verification process a second time.

Automata in Tokeet has been developed to provide a certain amount of automation. It automates activities from Check-in to Check-out. You get a workflow of tasks organised by Automata to provide a list of all the services needed for a reservation received. Check Automata here.

Tokeet uses Signature, a document management tool, to facilitate getting signatures from the guests. With Signature, you can get the contract sent to the guests signed and get notified when the document is signed.

Zeevou:

Zeevou processes bookings as easily as your Airbnb experience, besides enabling you to vet your guests. This automation is applied to all bookings from OTA bookings to direct booking ones through your website. Zeevou ensures that check-in instructions will never be sent out without you being fully protected as a host.

When a booking is received at Zeevou, an email is sent to the guest which states the steps that are waiting to be taken. In addition to differentiating the necessary parts to be filled from the rest, you can customise the steps you wish to activate or marking the compulsory parts for guests.

Zeevou has changed the booking process to an automated booking process. It can contain up to five steps.

  1. Collection of Guest Details
    • Guests can specify if they are booking for themselves or on behalf of someone else
    • Zeevou hides any forwarding email addresses from channels in order to capture the guests’ real email address and GDPR-compliant marketing consent.
    • Business and leisure bookers are identified.
    • Early check-ins can be upsold.
  2. Additional Guests
    • This optional step enables you to collect information on all the guests staying to further enrich your contact database.
    • Guests can flag any members of their group in case they are planning a surprise celebration.
  3. 3-D Secure Links for Payments
    • A 3-D Secure link is sent to the guests to complete their payment, ignoring card details sent across by channels.
    • Guests can download a draft invoice for their stay at the point of payment.
    • 3-D Secure payment links lead the guest to prove that they are the genuine owner of the card, reducing the risk of unauthorised usage of cards.
  4. Fully Automated Security Deposits
    One of Zeevou’s most unique features is that it enables you to fully automate your security deposits.
    • You can set the timeline for security deposits to be pre-authorised and released.
    • The system will automatically attempt to block the funds off the card according to the specified timeline.
    • It is possible to use a different payment gateway for security deposits to be the one used for payments. In addition, guests can enter two seperate cards for the payment and security deposit.
    • If you need to charge a security deposit, you will then be able to do so without having to leave Zeevou.
  5. Thorough Guest Vetting
    • Zeevou’s integration with Signable allows you to get your terms and conditions digitally signed by guests. You can even ask the guest to upload files like a scanned version of their passport/ID, or a photo of their card.
    • Zeevou shows if terms and conditions have been signed by the guest.
    • You can then review all the information you have gathered, and verify the guest in the system.
    • Once a guest has been marked as verified, should they return to any of your properties in the future, they would not be required to go through the verification process a second time.
How does zeevou works? Zeevou hub

Tokeet:

Automata in Tokeet has been developed to provide a certain amount of automation. It automates activities from Check-in to Check-out. You get a workflow of tasks organised by Automata to provide a list of all the services needed for a reservation received. Check Automata here.

Tokeet uses Signature, a document management tool, to facilitate getting signatures from the guests. With Signature, you can get the contract sent to the guests signed and get notified when the document is signed.

How does zeevou works? Zeevou hub

Channel Manager

Zeevou provides 2-way API integrations with more than two hundred channels from OTAs to property listing sites. API integrations are preferred to iCal links as rates and availability sent through API connections are pretty much in real time. All the channels that Zeevou advertises are channels that it has two-way API integrations with.

By using Zeevou:

  • You can advertise your properties on Zeevou Direct to increase direct bookings without losing money in the form of commissions!
  • You can add a fixed amount as a mark-up to compensate for the channel’s commission for other channels.
  • You do not need to pay any extra fees or commissions for bookings that flow through Zeevou’s channel manager.

N.B. Zeevou does not create listings for you or sync images and other content to OTAs except for on Zeevou Direct and Here to Help.

Tokeet has two types of connection for channels: API (Airbnb, Booking.com and Expedia) and iCal. 

N.B changes in availability are instantly sent into your connected channels. However, rates always need to be pushed by using the push rate option.

Also, note that Tokeet will not import manual blocks from your API channels. In order to account for them, you will need to create Hold Events on your Tokeet’s calendar.

Zeevou:

Zeevou provides 2-way API integrations with more than two hundred channels from OTAs to property listing sites. API integrations are preferred to iCal links as rates and availability sent through API connections are pretty much in real time. All the channels that Zeevou advertises are channels that it has two-way API integrations with.

By using Zeevou:

  • You can advertise your properties on Zeevou Direct to increase direct bookings without losing money in the form of commissions!
  • You can add a fixed amount as a mark-up to compensate for the channel’s commission for other channels.
  • You do not need to pay any extra fees or commissions for bookings that flow through Zeevou’s channel manager.

N.B. Zeevou does not create listings for you or sync images and other content to OTAs except for on Zeevou Direct and Here to Help.

Zeevou website integration

Tokeet:

Tokeet has two types of connection for channels: API (Airbnb, Booking.com and Expedia) and iCal. 

N.B changes in availability are instantly sent into your connected channels. However, rates always need to be pushed by using the push rate option.

Also, note that Tokeet will not import manual blocks from your API channels. In order to account for them, you will need to create Hold Events on your Tokeet’s calendar.

Zeevou website integration

Cleaning

Zeevou aims to automate your cleaning management as much as possible. In light of this, there are a number of features that Zeevou has developed to decrease the amount of time you or your team have to spend managing your housekeepers or outsourced cleaning companies:

  • Check-out & mid-stay housekeeping tasks are automatically generated according to your specified frequency of cleans.
  • You can keep track of housekeepers’ availability,  and they can request leaves through the mobile app.
  • Zeevou’s advanced allocation algorithm optimises task allocations to housekeepers based on check-out and check-in times of guests, cleaners availability, the average time needed to clean each unit type, taking into account travel time between properties.
  • Housekeepers’ mobile app includes the status, the timing, and any notes you may have left for them. The system captures their time and location at the start and end of every task.
  • Housekeepers can be required to take photos for each task they complete, so you can check on the quality of the clean.
  • Photos are timestamped to help combat unfounded guest complaints.
  • Housekeepers can also report maintenance issues through the mobile app.

Tokeet suggests the other cleaning services’ apps to use parallel with using Tokeet. 

Zeevou:

Zeevou aims to automate your cleaning management as much as possible. In light of this, there are a number of features that Zeevou has developed to decrease the amount of time you or your team have to spend managing your housekeepers or outsourced cleaning companies:

  • Check-out & mid-stay housekeeping tasks are automatically generated according to your specified frequency of cleans.
  • You can keep track of housekeepers’ availability,  and they can request leaves through the mobile app.
  • Zeevou’s advanced allocation algorithm optimises task allocations to housekeepers based on check-out and check-in times of guests, cleaners availability, the average time needed to clean each unit type, taking into account travel time between properties.
  • Housekeepers’ mobile app includes the status, the timing, and any notes you may have left for them. The system captures their time and location at the start and end of every task.
  • Housekeepers can be required to take photos for each task they complete, so you can check on the quality of the clean.
  • Photos are timestamped to help combat unfounded guest complaints.
  • Housekeepers can also report maintenance issues through the mobile app.

Tokeet:

Tokeet suggests the other cleaning services’ apps to use parallel with using Tokeet. 

Self Check-ins

Zeevou has developed a fully remote automated booking processing system which allows you to collect guest details, take payments, sort out security deposits, and verify your guests from your home or office remotely.

Whether you use key safes, door locks with codes, KeyNest, or any other solution, you can rest assured that guests will not be sent any check-in instructions unless all the conditions that you choose to set have been met by the booker.

By getting Automata in Tokeet, you can create triggers. You can automate your guest communications with Automata triggers. By setting specific trigger conditions, you can automate the process of booking, payment, check-in, and check-out.

Zeevou:

Zeevou has developed a fully remote automated booking processing system which allows you to collect guest details, take payments, sort out security deposits, and verify your guests from your home or office remotely.

Whether you use key safes, door locks with codes, KeyNest, or any other solution, you can rest assured that guests will not be sent any check-in instructions unless all the conditions that you choose to set have been met by the booker.

Zeevou's self-check-ins

Tokeet:

By getting Automata in Tokeet, you can create triggers. You can automate your guest communications with Automata triggers. By setting specific trigger conditions, you can automate the process of booking, payment, check-in, and check-out.

Zeevou's self-check-ins

Direct Booking Website

  1. Zeevou offers free direct booking websites to literally everyone to support The Direct Booking Revolution!
  2. Zeevou Website will automatically transfer the information of your properties, unit types, and units, from the PMS to the website.
  1. Zeevou generates a page for every country, city, and property similar to the hierarchy of the system.
  2. There are no booking-related charges for direct bookings.

The SEO-friendly website created by Zeevou:

  • is customisable, allowing you to create custom pages;
  • has a blog section to help you rank higher on search engines;
  • has Open Tag Graphs for Facebook and Twitter content sharing;
  • can be integrated with the Google Search Console through the automatically generated sitemap, Google Analytics and Google Tag Manager;
  • can be integrated with Wordpress through a plugin and other sites such as Wix using iFrame.

Tokeet website builder makes a mobile responsive website. 

You can define if you want to receive online bookings on your website. You can customise the font and colours of your website, tagline, and description of your website.

You can add additional pages to your website by simply creating a new page. You can link additional pages of your website to other destinations, like connecting the staff login page to your application. 

Tokeet allows you to add:  

  • Google Analytics;
  • Mix panel;
  • Facebook tracking code; 
  • your social media network to be displayed on your website; 
  • custom CSS, HTML, and JavaScript code on your site.

Zeevou:

  1. Zeevou offers free direct booking websites to literally everyone to support The Direct Booking Revolution!
  2. Zeevou Website will automatically transfer the information of your properties, unit types, and units, from the PMS to the website.
  1. Zeevou generates a page for every country, city, and property similar to the hierarchy of the system.
  2. There are no booking-related charges for direct bookings.

The SEO-friendly website created by Zeevou:

  • is customisable, allowing you to create custom pages;
  • has a blog section to help you rank higher on search engines;
  • has Open Tag Graphs for Facebook and Twitter content sharing;
  • can be integrated with the Google Search Console through the automatically generated sitemap, Google Analytics and Google Tag Manager;
  • can be integrated with Wordpress through a plugin and other sites such as Wix using iFrame.
Zeevou's direct booking website

Tokeet:

Tokeet website builder makes a mobile responsive website. 

You can define if you want to receive online bookings on your website. You can customise the font and colours of your website, tagline, and description of your website.

You can add additional pages to your website by simply creating a new page. You can link additional pages of your website to other destinations, like connecting the staff login page to your application. 

Tokeet allows you to add:  

  • Google Analytics;
  • Mix panel;
  • Facebook tracking code; 
  • your social media network to be displayed on your website; 
  • custom CSS, HTML, and JavaScript code on your site.
Zeevou's direct booking website

Extended Stays

Hospitality operators have been trying to accommodate long term guests due to the consequences of the COVID-19 pandemic.

Zeevou:

  • allows hosts to set weekly and monthly rates;
  • ensures that monthly invoices for extended stays do not vary from month to month;
  • allows for the setting of multiple rate plans running in parallel, so a different rate can be adopted for a nightly stay to that of a monthly stay for the same listing.

In Tokeet, you can link different rooms of a rental together and rent them as a whole.

Since the start of the COVID-19, Tokeet has suggested to its customers to consider a substantial length of stay (LOS) discounts in weekly and monthly formats. LOS discounts are applied on top of Rategenoie rates recommendations.

Zeevou:

Hospitality operators have been trying to accommodate long term guests due to the consequences of the COVID-19 pandemic.

Zeevou:

  • allows hosts to set weekly and monthly rates;
  • ensures that monthly invoices for extended stays do not vary from month to month;
  • allows for the setting of multiple rate plans running in parallel, so a different rate can be adopted for a nightly stay to that of a monthly stay for the same listing.

Tokeet:

In Tokeet, you can link different rooms of a rental together and rent them as a whole.

Since the start of the COVID-19, Tokeet has suggested to its customers to consider a substantial length of stay (LOS) discounts in weekly and monthly formats. LOS discounts are applied on top of Rategenoie rates recommendations.

Guest Experience

Streamlined processing of your bookings by Zeevou contributes to a superior guest experience.

  • You can make sure that the steps a guest has to complete prior to being given access to the property are set out clearly at the point that a booking comes in.
  • After completing the aforementioned steps, the guest will then be informed that their booking has been confirmed.
  • Following this, you can automate the sharing of a house manual with information on the property or details of local businesses and attractions.
  • Closer to arrival, you can automate the sending of check-in instructions, including the ability to attach a check-in guide for each property.
  • Using the fully customisable trigger rules and variable-based templates, you can build a guest experience based on your vision of what it should be!

You can send your Guest Portal to guests via sending a link from Inquiry Actions or sending a link within a message template.

In case you have sold add-ons to your guests, you can also make a single invoice with multiple items for your guests.

Zeevou:

Streamlined processing of your bookings by Zeevou contributes to a superior guest experience.

  • You can make sure that the steps a guest has to complete prior to being given access to the property are set out clearly at the point that a booking comes in.
  • After completing the aforementioned steps, the guest will then be informed that their booking has been confirmed.
  • Following this, you can automate the sharing of a house manual with information on the property or details of local businesses and attractions.
  • Closer to arrival, you can automate the sending of check-in instructions, including the ability to attach a check-in guide for each property.
  • Using the fully customisable trigger rules and variable-based templates, you can build a guest experience based on your vision of what it should be!

Tokeet:

You can send your Guest Portal to guests via sending a link from Inquiry Actions or sending a link within a message template.

In case you have sold add-ons to your guests, you can also make a single invoice with multiple items for your guests.

Guest CRM

Zeevou has a built-in guest CRM.

  • All the bookings related to a guest are displayed under their Guest Profile whether the booking is pulled in from an OTA or from your direct booking website.
  •   Payments are also recorded in these guest profiles, as well as all the bookings.
  •   Through this guest CRM you can send notes, emails, and text messages to your guests, as well as log tasks that relate to them.
  •   You can keep track of whether or not a guest has already been verified in Zeevou through their profile.
  • Guest profiles can be created in Zeevou even if they do not have a booking yet.

Tokeet saves the contact details of all the enquiries in the CRM within your Tokeet account. You can also add to this database or update it.

Zeevou:

Zeevou has a built-in guest CRM.

  • All the bookings related to a guest are displayed under their Guest Profile whether the booking is pulled in from an OTA or from your direct booking website.
  •   Payments are also recorded in these guest profiles, as well as all the bookings.
  •   Through this guest CRM you can send notes, emails, and text messages to your guests, as well as log tasks that relate to them.
  •   You can keep track of whether or not a guest has already been verified in Zeevou through their profile.
  • Guest profiles can be created in Zeevou even if they do not have a booking yet.
Guest CRM Zeevou hub

Tokeet:

Tokeet saves the contact details of all the enquiries in the CRM within your Tokeet account. You can also add to this database or update it.

Guest CRM Zeevou hub

Maintenance

Zeevou enables you to:

  • Record maintenance issues;
  • Keep track of who reported them, and how urgent they are;
  • add a description and upload attachments;
  • track the issues as they progress through various stages of completion through Zeevou Fix;
  • avoid expensive call-out fees by checking whether a staff member has verified the issue reported yet or not;
  • get housekeepers to report maintenance issues at the point of cleaning by submitting them through Zeevou’s Mobile App.

You might need every now and then to block specific date ranges on your booking calendar for maintenance. Tokeet allows you to create a hold event that will prevent any bookings occurring for these dates. These hold events will be reflected on all of your calendars.

Zeevou:

Zeevou enables you to:

  • Record maintenance issues;
  • Keep track of who reported them, and how urgent they are;
  • add a description and upload attachments;
  • track the issues as they progress through various stages of completion through Zeevou Fix;
  • avoid expensive call-out fees by checking whether a staff member has verified the issue reported yet or not;
  • get housekeepers to report maintenance issues at the point of cleaning by submitting them through Zeevou’s Mobile App.

Tokeet:

You might need every now and then to block specific date ranges on your booking calendar for maintenance. Tokeet allows you to create a hold event that will prevent any bookings occurring for these dates. These hold events will be reflected on all of your calendars.

Mobile App

Zeevou is developing a mobile app for use by various members of your team.

The mobile app for housekeepers is a native mobile app available for Android and iOS.

Apart from allowing for smoother communication between you, your housekeepers, and outsourced cleaning companies, it also enables you to:

  • automate the creation and assignment of check-out and mid-stay housekeeping tasks;
  • create tasks manually;
  • communicate important points to your housekeepers within Zeevou;
  • get a report of any issues that housekeepers have noticed directly through the Zeevou Mobile App;
  • Track the time and location at which housekeepers start and finish the cleans.

The Maintenance Mobile App, Host Mobile App, Investor Mobile App, and Guest Mobile App are going to be developed next. None of these further developments will cost you any money after being launched!

Tokeet mobile app is a native mobile app, developed for tracking operations. Cleaning instructions can be found in the mobile app. Tokeet mobile app enables you to create a booking manually on the go. You can also check the messages, rates, and the calendar in your mobile app.

Zeevou:

Zeevou is developing a mobile app for use by various members of your team.

The mobile app for housekeepers is a native mobile app available for Android and iOS.

Apart from allowing for smoother communication between you, your housekeepers, and outsourced cleaning companies, it also enables you to:

  • automate the creation and assignment of check-out and mid-stay housekeeping tasks;
  • create tasks manually;
  • communicate important points to your housekeepers within Zeevou;
  • get a report of any issues that housekeepers have noticed directly through the Zeevou Mobile App;
  • Track the time and location at which housekeepers start and finish the cleans.

The Maintenance Mobile App, Host Mobile App, Investor Mobile App, and Guest Mobile App are going to be developed next. None of these further developments will cost you any money after being launched!

Tokeet:

Tokeet mobile app is a native mobile app, developed for tracking operations. Cleaning instructions can be found in the mobile app. Tokeet mobile app enables you to create a booking manually on the go. You can also check the messages, rates, and the calendar in your mobile app.

Multiple Location PMS

With Zeevou, you are able to manage a chain of properties or properties across different countries in one unified hub, from one single login. You can also have properties with different currencies by the property.

  • The system architecture allows for global expansion, the structural hierarchy being based on multiple levels:
    1. Countries
    2. Cities
    3. Areas
    4. Properties
    5. Buildings
    6. Floors
    7. Unit Types
    8. Units
  • Similar units are grouped by unit type, allowing you to easily shift bookings, maximise your occupancy and increase your profits as a result.
  • At the property level, you can assign office staff, check-in staff, and housekeepers (a person, a team, or a company) who have limited access to the system. There are dedicated fields for check-in instructions, check-out instructions, and details on how to find the property. These can all be pulled into the automated emails that you can set up within Zeevou, avoiding the need to create a separate check-in template for each property.
  • Zeevou enables you to operate multiple brands from one place, while specifying a marketing distinction. You can set a brand for each property.
  • At the country level and city level, you can enter your meta title and meta description for SEO purposes, in addition to  specifying Open Graph Tags to optimise how your links are displayed across social media platforms.
  • The hierarchy of the system is automatically reflected on Zeevou’s direct booking website and booking engine. Setting up Zeevou means having a seamless direct booking website up and running.

Tokeet has specific features which help you manage your properties in different parts of the world.

With Tokeet you are able to:

  • change currency for an entire Tokeet Account;
  • change currency for a specific Rental;
  • use templates in different languages to communicate with your guests in their language.

Zeevou:

With Zeevou, you are able to manage a chain of properties or properties across different countries in one unified hub, from one single login. You can also have properties with different currencies by the property.

  • The system architecture allows for global expansion, the structural hierarchy being based on multiple levels:
    1. Countries
    2. Cities
    3. Areas
    4. Properties
    5. Buildings
    6. Floors
    7. Unit Types
    8. Units
  • Similar units are grouped by unit type, allowing you to easily shift bookings, maximise your occupancy and increase your profits as a result.
  • At the property level, you can assign office staff, check-in staff, and housekeepers (a person, a team, or a company) who have limited access to the system. There are dedicated fields for check-in instructions, check-out instructions, and details on how to find the property. These can all be pulled into the automated emails that you can set up within Zeevou, avoiding the need to create a separate check-in template for each property.
  • Zeevou enables you to operate multiple brands from one place, while specifying a marketing distinction. You can set a brand for each property.
  • At the country level and city level, you can enter your meta title and meta description for SEO purposes, in addition to  specifying Open Graph Tags to optimise how your links are displayed across social media platforms.
  • The hierarchy of the system is automatically reflected on Zeevou’s direct booking website and booking engine. Setting up Zeevou means having a seamless direct booking website up and running.
Newbook vs Zeevou- Multiple location PMS

Tokeet:

Tokeet has specific features which help you manage your properties in different parts of the world.

With Tokeet you are able to:

  • change currency for an entire Tokeet Account;
  • change currency for a specific Rental;
  • use templates in different languages to communicate with your guests in their language.
Newbook vs Zeevou- Multiple location PMS

Operations Management

Zeevou Do automates a large number of your day-to-day administrative tasks centrally.

  • Check-ins: The automated booking processing ensures that all the required steps have been completed before self-check-in instructions are sent out.
  • Housekeeping:  Zeevou automatically generates check-out and mid-stay housekeeping tasks and assigns these to staff.
  • Maintenance, Zeevou Fix allows you to record and track the progress of your maintenance issues.

Zeevou allows you to provide real-time access to all your staff.

All users added to Zeevou can access the calendar and their tasks through the responsive web app to cut down on internal communications.

Zeevou allows you to create a profile for each company that you are outsourcing like a cleaning provider, and associating a manager profile with it and offers them a limited view of the booking calendar.

Triggers can be used to notify you and your guests via email or SMS when a new booking is received. Before creating a trigger, you need to build a message template.

With Tokeet through Message templates, you can create multiple message templates for communications you routinely have with your guests and prospective guests.

For more Advanced options, you need to pay for “Automata”. With Automata, you can also use automated SMS while with Tokeet you cannot send SMSes. You can create Trigger through the Workflow tab either by editing a sample trigger or by making a trigger from scratch.

Zeevou:

Zeevou Do automates a large number of your day-to-day administrative tasks centrally.

  • Check-ins: The automated booking processing ensures that all the required steps have been completed before self-check-in instructions are sent out.
  • Housekeeping:  Zeevou automatically generates check-out and mid-stay housekeeping tasks and assigns these to staff.
  • Maintenance, Zeevou Fix allows you to record and track the progress of your maintenance issues.

Zeevou allows you to provide real-time access to all your staff.

All users added to Zeevou can access the calendar and their tasks through the responsive web app to cut down on internal communications.

Zeevou allows you to create a profile for each company that you are outsourcing like a cleaning provider, and associating a manager profile with it and offers them a limited view of the booking calendar.

Tokeet:

Triggers can be used to notify you and your guests via email or SMS when a new booking is received. Before creating a trigger, you need to build a message template.

With Tokeet through Message templates, you can create multiple message templates for communications you routinely have with your guests and prospective guests.

For more Advanced options, you need to pay for “Automata”. With Automata, you can also use automated SMS while with Tokeet you cannot send SMSes. You can create Trigger through the Workflow tab either by editing a sample trigger or by making a trigger from scratch.

Owner Portal

Zeevou’s Owner Portal offers real-time access to owners, landlords, and investors to provide them with transparency.

By logging in, they can get real-time information on the value of bookings, as well as access to a real-time Monthly Profit Report that takes into account the deal that they have made with you.

Moreover, investors can view the number of guests staying, and arrival and departure times.

Furthermore, you can choose whether or not to allow them to see guest data, or whether you would prefer not to share this with them.

Investors can also create bookings and block dates directly within Zeevou so that you do not need to spend time on taking care of such requests.

Tokeet treats owners as another Tokeet user. You can control the owners’ access to:

  • Payouts information
    (shows to the owner how much to earn from each booking)
  • Reports
    (shows to the owner detailed reports about the bookings)
  • Statements
    (provides monthly income statements)
  • Invoices
    (creates invoices for the owners)
  • Payment Gateway
    (allows the owners to connect their payment gateway with Tokeet account)

Zeevou:

Zeevou’s Owner Portal offers real-time access to owners, landlords, and investors to provide them with transparency.

By logging in, they can get real-time information on the value of bookings, as well as access to a real-time Monthly Profit Report that takes into account the deal that they have made with you.

Moreover, investors can view the number of guests staying, and arrival and departure times.

Furthermore, you can choose whether or not to allow them to see guest data, or whether you would prefer not to share this with them.

Investors can also create bookings and block dates directly within Zeevou so that you do not need to spend time on taking care of such requests.

Tokeet:

Tokeet treats owners as another Tokeet user. You can control the owners’ access to:

  • Payouts information
    (shows to the owner how much to earn from each booking)
  • Reports
    (shows to the owner detailed reports about the bookings)
  • Statements
    (provides monthly income statements)
  • Invoices
    (creates invoices for the owners)
  • Payment Gateway
    (allows the owners to connect their payment gateway with Tokeet account)

Payments

Zeevou streamlines the whole booking process and takes care of everything before a guest is given access. Zeevou Pay:

  • sends a 3-D Secure Payment Link to collect payments for bookings and add-ons, reducing the chances of fraud and chargebacks;
  • allows you to integrate with payment gateways to set different levels of security requirements based on the transaction amount;
  • enables you to log payments taken outside of the system in cash, by bank transfer, or through a card reader;
  • allows you to take payments over the phone;
  • has the option of turning on weekly or monthly invoicing;
  • has the Partial Payment Link feature to generate a payment link to collect payment for part of a booking to split the cost of a booking between guests.

Tokeet enables you to send invoices and accept credit card payment. You can create and send invoices, and accept credit card payment online

from the invoice through Paypal and Stripe. You can add payment gateways to your Tokeet account.

With Tokeet, you can include partial payment in the invoice you create.

Zeevou:

Zeevou streamlines the whole booking process and takes care of everything before a guest is given access. Zeevou Pay:

  • sends a 3-D Secure Payment Link to collect payments for bookings and add-ons, reducing the chances of fraud and chargebacks;
  • allows you to integrate with payment gateways to set different levels of security requirements based on the transaction amount;
  • enables you to log payments taken outside of the system in cash, by bank transfer, or through a card reader;
  • allows you to take payments over the phone;
  • has the option of turning on weekly or monthly invoicing;
  • has the Partial Payment Link feature to generate a payment link to collect payment for part of a booking to split the cost of a booking between guests.

Tokeet:

Tokeet enables you to send invoices and accept credit card payment. You can create and send invoices, and accept credit card payment online

from the invoice through Paypal and Stripe. You can add payment gateways to your Tokeet account.

With Tokeet, you can include partial payment in the invoice you create.

Real-time Reporting

  • The reports can be filtered and sorted based on various fields, and specific searches can be saved to be reused in the future.
  • Data can be exported and downloaded at any time as CSV or Excel files.
  • Zeevou is in the unique position of being able to offer fully automated profit calculations for both hosts and investors in real-time.
  • To communicate data with different stakeholders, besides accounting and revenue management, a number of operational reports can be accessed by users, their staff, and outsourced companies.

Tokeet reporting provides detailed breakdowns of:

  • Inquiries
  • Bookings
  • Revenue
  • Expenses
  • Profit / Loss
  • Total Utilisation

Which can all be filtered by year, rental, and channel.

Zeevou:

  • The reports can be filtered and sorted based on various fields, and specific searches can be saved to be reused in the future.
  • Data can be exported and downloaded at any time as CSV or Excel files.
  • Zeevou is in the unique position of being able to offer fully automated profit calculations for both hosts and investors in real-time.
  • To communicate data with different stakeholders, besides accounting and revenue management, a number of operational reports can be accessed by users, their staff, and outsourced companies.
Real time reporting of website- zeevou

Tokeet:

Tokeet reporting provides detailed breakdowns of:

  • Inquiries
  • Bookings
  • Revenue
  • Expenses
  • Profit / Loss
  • Total Utilisation

Which can all be filtered by year, rental, and channel.

Real time reporting of website- zeevou

Revenue Management

By signing up with one of Zeevou’s dynamic pricing integration partners such as Beyond Pricing or PriceLabs you can automate rate-setting. Zeevou then distributes these rates to your own website for direct bookings,

as well as to any channels you need. Rates can be set in bulk for multiple unit types in one go. Zeevou reports allow revenue managers to work more effectively.

Tokeet has integration with PriceLabs as a revenue management solution for short term rental properties. In this way, you can define daily rates for your rentals in Tokeet based on PriceLabs data.

Zeevou:

By signing up with one of Zeevou’s dynamic pricing integration partners such as Beyond Pricing or PriceLabs you can automate rate-setting. Zeevou then distributes these rates to your own website for direct bookings,

as well as to any channels you need. Rates can be set in bulk for multiple unit types in one go. Zeevou reports allow revenue managers to work more effectively.

Revenue Management- website- Zeevou hub

Tokeet:

Tokeet has integration with PriceLabs as a revenue management solution for short term rental properties. In this way, you can define daily rates for your rentals in Tokeet based on PriceLabs data.

Revenue Management- website- Zeevou hub

Premium Support

Zeevou provides all the required setup, onboarding, and training support for free for all its Patrons. You get a Partner Success Manager who will also be on hand over WhatsApp following set-up should you have any queries or concerns.

Zeevou will automatically import all your future Airbnb and Booking.com bookings, and you can import the rest using the Bulk Booking Import functionality.

Zeevou’s onboarding support is provided for as long as you need, as the ultimate goal is to make sure that you feel confident in using the system and can get all the support that you require.

For any specific queries, bug reports or to request new features, the built-in support system allows you to easily Raise a Hand directly to the developers.

Zeevou’s monthly Partner Host Forums are also an excellent opportunity for you to provide your feedback on the recently released features and contribute to Zeevou’s roadmap.

Set-Up: Tokeet will assign you a technical consultant who’ll set up your Tokeet account. Depending on the number of your rentals and the complexity of setup, Tokeet can also waive all implementation fees.

Support: You can contact the Tokeet support team any time at support@tokeet.com, or use the chat widget in the Tokeet platform. Tokeet training is held daily.

Zeevou:

Zeevou provides all the required setup, onboarding, and training support for free for all its Patrons. You get a Partner Success Manager who will also be on hand over WhatsApp following set-up should you have any queries or concerns.

Zeevou will automatically import all your future Airbnb and Booking.com bookings, and you can import the rest using the Bulk Booking Import functionality.

Zeevou’s onboarding support is provided for as long as you need, as the ultimate goal is to make sure that you feel confident in using the system and can get all the support that you require.

For any specific queries, bug reports or to request new features, the built-in support system allows you to easily Raise a Hand directly to the developers.

Zeevou’s monthly Partner Host Forums are also an excellent opportunity for you to provide your feedback on the recently released features and contribute to Zeevou’s roadmap.

Tokeet:

Set-Up: Tokeet will assign you a technical consultant who’ll set up your Tokeet account. Depending on the number of your rentals and the complexity of setup, Tokeet can also waive all implementation fees.

Support: You can contact the Tokeet support team any time at support@tokeet.com, or use the chat widget in the Tokeet platform. Tokeet training is held daily.

Trust Accounting

Zeevou allows you to manage your own properties and those of other owners and ensures that your accounts don’t get muddled up. Besides a close integration with Xero, Zeevou also allows you to differentiate between income within the system.

Zeevou supports normal invoicing, as well as proxy invoicing for managed units and TOMS invoicing for EU-based operators.

Investor Deals in Zeevou allow you to configure the system to calculate income and expenses to mirror the deal you have set up in real life in a highly customisable manner.

The invoices generated by Zeevou take into account the investor deal in order to work out the account they should be applied to, and the tax schema to be used.

Zeevou also allows hosts to keep track of expenses – whether they be recurring or one-off, or payment-related expenses such as transaction costs or currency conversion fees. Expenses can also be allocated in full or in part to investors. The information around the splits in income and expenses between you and your investors is then taken into account in the Monthly Profit Report.

For those who require advanced payout routing, Zeevou also allows you to specify for each Investor Deal whether you want the funds to flow to your payment gateway or to that of the investor.

N/A

Zeevou:

Zeevou allows you to manage your own properties and those of other owners and ensures that your accounts don’t get muddled up. Besides a close integration with Xero, Zeevou also allows you to differentiate between income within the system.

Zeevou supports normal invoicing, as well as proxy invoicing for managed units and TOMS invoicing for EU-based operators.

Investor Deals in Zeevou allow you to configure the system to calculate income and expenses to mirror the deal you have set up in real life in a highly customisable manner.

The invoices generated by Zeevou take into account the investor deal in order to work out the account they should be applied to, and the tax schema to be used.

Zeevou also allows hosts to keep track of expenses – whether they be recurring or one-off, or payment-related expenses such as transaction costs or currency conversion fees. Expenses can also be allocated in full or in part to investors. The information around the splits in income and expenses between you and your investors is then taken into account in the Monthly Profit Report.

For those who require advanced payout routing, Zeevou also allows you to specify for each Investor Deal whether you want the funds to flow to your payment gateway or to that of the investor.

Tokeet:
N/A

Unified Inbox

Zeevou Chat allows you to import all your emails, be they from an OTA or a normal email with a general enquiry about your services from an owner. This means that your entire team can access all messages and emails from one central location in a unified inbox.

Each booking also contains a log of all communications (whether emails or SMSes) that relate to them.

Inboxes are created for every member of staff, for any team created within Zeevou, and for every brand that you use to market your properties.

You are going to receive enquiries, bookings and cancellations which are shown up in Tokeet Inquiry Inbox. You can filter the enquiries by rentals, by source (which includes all the different channels), status, and arrival month. 

You can also import your previous enquiries to Tokeet, which is useful for migrating to Tokeet. 

You can also bill your guests by creating an invoice. You can also add fees like cleaning fees to your invoice. And you can send the invoice to your guest by an email.

Zeevou:

Zeevou Chat allows you to import all your emails, be they from an OTA or a normal email with a general enquiry about your services from an owner. This means that your entire team can access all messages and emails from one central location in a unified inbox.

Each booking also contains a log of all communications (whether emails or SMSes) that relate to them.

Inboxes are created for every member of staff, for any team created within Zeevou, and for every brand that you use to market your properties.

Unified inbox for vacation rentals- Zeevou

Tokeet:

You are going to receive enquiries, bookings and cancellations which are shown up in Tokeet Inquiry Inbox. You can filter the enquiries by rentals, by source (which includes all the different channels), status, and arrival month. 

You can also import your previous enquiries to Tokeet, which is useful for migrating to Tokeet. 

You can also bill your guests by creating an invoice. You can also add fees like cleaning fees to your invoice. And you can send the invoice to your guest by an email.

Unified inbox for vacation rentals- Zeevou

Zeevou or Tokeet?

Tokeet is a Vacation Rental Management Software offering tools for channel management, rental automation, owner management, and more. If you are looking for a cheaper option, then Tokeet is the right one for you. However, you should always bear in mind that most of the time you need to compensate for the cheap price you pay. Unresponsive support and weak technical help are pressing issues to seriously think about. Tokeet is cheap, and it charges its subscribers more for letting them use more advanced features.  

Zeevou has developed several functionalities which make you geared for growth. Zeevou believes that all the features released so far function smoothly and properly.  Zeevou also cares about your benefits and has developed direct booking tools. So by paying Zeevou, you are armed to grow, pay less to OTAs and scale your business. For example, Zeevou offers essential tools to gather guests’ real email addresses for email marketing. The unique features stimulate direct bookings. Zeevou offers unlimited and free support forever. It does not charge you for setup and training either. You pay once, and Zeevou is committed to providing you with all the features it develops and enhances over time. Moreover, there are several aspects that Zeevou is more advanced in comparison with Tokeet:

  • Security deposits
  • Direct booking website
  • Profit breakdowns
  • Cleaning app
  • Maintenance tracking
  • Promotions with voucher codes
  • Booking confirmation process
  • Centralised templates with property variables
  • 3D secure links for payments
  • More channels
  • Zeevou Direct
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