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Zeevou vs iGMS

Zeevou is a Property Management System, and iGMS is a vacation software company and not a PMS.  Both of them help you automate different aspects of your business in different ways. iGMS automates everything that a host needs regarding managing listings on Airbnb and Vrbo’s OTA families. It can help you manage your housekeeping and guest communication related to the bookings received only from OTAs just as Zeevou does. On the other hand, Zeevou’s mission is boosting direct-bookings and getting rid of OTA commissions besides the automation of almost all property management processes. Zeevou offers features such as a direct-booking website, extended stays adjustments, and Zeevou Direct, a commission-free booking platform, just to name a few.

Zeevou vs iGMS

Zeevou is a Property Management System, and iGMS is a vacation software company and not a PMS.  Both of them help you automate different aspects of your business in different ways. iGMS automates everything that a host needs regarding managing listings on Airbnb and Vrbo’s OTA families.

It can help you manage your housekeeping and guest communication related to the bookings received only from OTAs just as Zeevou does. On the other hand, Zeevou’s mission is boosting direct-bookings and getting rid of OTA commissions besides the automation of almost all property management processes. Zeevou offers features such as a direct-booking website, extended stays adjustments, and Zeevou Direct, a commission-free booking platform, just to name a few. 

Zeevou vs iGMS Analysis in Detail

Comparing different property management systems, you may find Zeevou and iGMS similar as they have certain features in common. However, they focus on different ways of managing a property when it comes to increasing the occupancy level of your properties and finding your spot in the market. We hope that this article provides a reliable reflection of Zeevou and iGMS based on the information provided on their websites. We specifically checked Capterra reviews to find the aspects that the users are praising or complaining about, and that may never appear in demo sessions or marketing campaigns.

Does Your PMS Push Rates?

Using Zeevou, you can easily push your rates, minimum, and maximum stays to all the channels you are linked to in real-time. As the focus in Zeevou is to boost direct-bookings, you can easily define rates for more extended stays- weekly and monthly- as well as your default nightly rate and generate revenue! Zeevou also offers integration with Beyond Pricing and PriceLabs for dynamic pricing. However, suppose you do not wish to use this integration. In that case, you can easily create multiple rates for your different properties from your central system and have your prices updated in all the OTAs that you use via a 2-way API connection. Unfortunately, iGMS does not push rates. iGMS uses Airbnb smart pricing tools as they are connected, but you need to change the price manually in other platforms connected to those websites, directly from those websites, including your website. The process seems time-consuming and confusing, especially when you decide to scale your business.

What Does Zeevou Do as a PMS?

Na’ím Anís Paymán founded Zeevou due to his seeing the inadequacies of existing property management systems at the time. Zeevou says it is disrupting the hospitality industry by bringing about The Direct Booking Revolution! It has also automated different aspects of the list of the things required for operating vacation rentals and serviced apartments. Apart from the software itself, Zeevou has made a commission-free direct booking platform, Zeevou Direct. Zeevou Direct was born to liberate property owners of different types – serviced apartments, B&Bs, aparthotels, hotels, guesthouses, cottages – from commissions they need to pay to different OTAs and booking platforms. In short, direct bookings and full automation is Zeevou’s raison d’être.  

Zeevou’s dedicated support team (Partner Success Team) provides free and unlimited onboarding and training sessions. Should you be interested in checking some of the key features of Zeevou, check the links below:

  1. Automated Booking Confirmation Process
  2. Seamless Operations Management 
  3. SEO-friendly Direct Booking Website
  4. Secure Automated Payments
  5. Detailed Real-time Reporting
  6. Mobile App
  7. Guest CRM

iGMS: Vacation Rental Software

iGMS, formerly AirGMS, was founded by Ivan Levchenko and Igor Kostin in 2015. This vacation rental software enables users to operate Airbnb, Booking.com, HomeAway & Vrbo accounts via a single interface and taking advantage of its mobile app. iGMS users like automated guest messaging due to several messages templates the software offers. You may use iGMS free of charge for up to 4 properties, but most features will work for Airbnb listings only in the free plan. iGMS charges only for active properties which are vacation rentals that have been booked at least once during the billing cycle. These two make iGMS an economical choice if you have started your vacation rental business lately, and you are not sure about the amount of revenue you’re going to generate.

Zeevou's logo- Zeevou is a Property Management System and Channel Manager
iGMS logo- Zeevou

Automated Booking Processing

Zeevou processes bookings as easily as your Airbnb experience, besides enabling you to vet your guests. This automation is applied to all bookings from OTA bookings to direct booking ones through your website. Zeevou ensures that check-in instructions will never be sent out without you being fully protected as a host.

When a booking is received at Zeevou, an email is sent to the guest which states the steps that are waiting to be taken. In addition to differentiating the necessary parts to be filled from the rest, you can customise the steps you wish to activate or marking the compulsory parts for guests.

Zeevou has changed the booking process to an automated booking process. It can contain up to five steps.

  1. Collection of Guest Details
    • Guests can specify if they are booking for themselves or on behalf of someone else
    • Zeevou hides any forwarding email addresses from channels in order to capture the guests’ real email address and GDPR-compliant marketing consent.
    • Business and leisure bookers are identified.
    • Early check-ins can be upsold.
  2. Additional Guests
    • This optional step enables you to collect information on all the guests staying to further enrich your contact database.
    • Guests can flag any members of their group in case they are planning a surprise celebration.
  3. 3-D Secure Links for Payments
    • A 3-D Secure link is sent to the guests to complete their payment, ignoring card details sent across by channels.
    • Guests can download a draft invoice for their stay at the point of payment.
    • 3-D Secure payment links lead the guest to prove that they are the genuine owner of the card, reducing the risk of unauthorised usage of cards.
  4. Fully Automated Security Deposits
    One of Zeevou’s most unique features is that it enables you to fully automate your security deposits.
    • You can set the timeline for security deposits to be pre-authorised and released.
    • The system will automatically attempt to block the funds off the card according to the specified timeline.
    • It is possible to use a different payment gateway for security deposits to be the one used for payments. In addition, guests can enter two seperate cards for the payment and security deposit.
    • If you need to charge a security deposit, you will then be able to do so without having to leave Zeevou.
  5. Thorough Guest Vetting
    • Zeevou’s integration with Signable allows you to get your terms and conditions digitally signed by guests. You can even ask the guest to upload files like a scanned version of their passport/ID, or a photo of their card.
    • Zeevou shows if terms and conditions have been signed by the guest.
    • You can then review all the information you have gathered, and verify the guest in the system.
    • Once a guest has been marked as verified, should they return to any of your properties in the future, they would not be required to go through the verification process a second time.

iGMS’ booking processing is effortless and straightforward. Every booking that hits your properties from OTAs has a reservation card in which the guest’s contact information is listed.

iGMS automates your payment processing, and you can also refund the guests quickly. You can use the pre-set email templates for each property or create ones manually and easily use them for communication. Your check-in instructions will also be sent out in one of the emails. 

You can also alter the bookings and change the number of guests, dates, or extend the stay.

Zeevou processes bookings as easily as your Airbnb experience, besides enabling you to vet your guests. This automation is applied to all bookings from OTA bookings to direct booking ones through your website. Zeevou ensures that check-in instructions will never be sent out without you being fully protected as a host.

When a booking is received at Zeevou, an email is sent to the guest which states the steps that are waiting to be taken. In addition to differentiating the necessary parts to be filled from the rest, you can customise the steps you wish to activate or marking the compulsory parts for guests.

Zeevou has changed the booking process to an automated booking process. It can contain up to five steps.

  1. Collection of Guest Details
    • Guests can specify if they are booking for themselves or on behalf of someone else
    • Zeevou hides any forwarding email addresses from channels in order to capture the guests’ real email address and GDPR-compliant marketing consent.
    • Business and leisure bookers are identified.
    • Early check-ins can be upsold.
  2. Additional Guests
    • This optional step enables you to collect information on all the guests staying to further enrich your contact database.
    • Guests can flag any members of their group in case they are planning a surprise celebration.
  3. 3-D Secure Links for Payments
    • A 3-D Secure link is sent to the guests to complete their payment, ignoring card details sent across by channels.
    • Guests can download a draft invoice for their stay at the point of payment.
    • 3-D Secure payment links lead the guest to prove that they are the genuine owner of the card, reducing the risk of unauthorised usage of cards.
  4. Fully Automated Security Deposits
    One of Zeevou’s most unique features is that it enables you to fully automate your security deposits.
    • You can set the timeline for security deposits to be pre-authorised and released.
    • The system will automatically attempt to block the funds off the card according to the specified timeline.
    • It is possible to use a different payment gateway for security deposits to be the one used for payments. In addition, guests can enter two seperate cards for the payment and security deposit.
    • If you need to charge a security deposit, you will then be able to do so without having to leave Zeevou.
  5. Thorough Guest Vetting
    • Zeevou’s integration with Signable allows you to get your terms and conditions digitally signed by guests. You can even ask the guest to upload files like a scanned version of their passport/ID, or a photo of their card.
    • Zeevou shows if terms and conditions have been signed by the guest.
    • You can then review all the information you have gathered, and verify the guest in the system.
    • Once a guest has been marked as verified, should they return to any of your properties in the future, they would not be required to go through the verification process a second time.
How does Automated-Booking-Processing of zeevou works? Zeevou hub

iGMS’ booking processing is effortless and straightforward. Every booking that hits your properties from OTAs has a reservation card in which the guest’s contact information is listed. 

iGMS automates your payment processing, and you can also refund the guests quickly. You can use the pre-set email templates for each property or create ones manually and easily use them for communication. Your check-in instructions will also be sent out in one of the emails. 

You can also alter the bookings and change the number of guests, dates, or extend the stay.

iGMS automated booking process- Zeevou
How does Automated-Booking-Processing of zeevou works? Zeevou hub
iGMS automated booking process- Zeevou

Channel Manager

Zeevou provides 2-way API integrations with more than two hundred channels from OTAs to property listing sites. API integrations are preferred to iCal links as rates and availability sent through API connections are pretty much in real time. All the channels that Zeevou advertises are channels that it has two-way API integrations with.

By using Zeevou:

  • You can advertise your properties on Zeevou Direct to increase direct bookings without losing money in the form of commissions!
  • You can add a fixed amount as a mark-up to compensate for the channel’s commission for other channels.
  • You do not need to pay any extra fees or commissions for bookings that flow through Zeevou’s channel manager.

N.B. Zeevou does not create listings for you nor syncs images and other content with OTAs except for on Zeevou Direct and Here to Help.

iGMS provides integrations with Airbnb, Booking.com, Vrbo, HomeAway, Abritel, Stayz, FeWo-Direkt, Homelidays, VacationRentals, Alugue Temporada, and OwnersDirect. The critical point is that the 2-way API connection is only available for Airbnb family and HomeAway family OTAs. It means that if you want to connect your properties to third-parties like Booking.com and/or Expedia, you need to use iCal sync.

Getting connected to Airbnb, HomeAway, and Vrbo, you can sync your availability, occupancy, pricing, and messaging with your iGMS account and manage them from your multi-calendar within the system.  Regarding the rest of the channels, you can only import/export your tasks and availability when using iCal connection which requires your supervision as it takes some time for it to get updated each time a change is made.

Zeevou provides 2-way API integrations with more than two hundred channels from OTAs to property listing sites. API integrations are preferred to iCal links as rates and availability sent through API connections are pretty much in real time. All the channels that Zeevou advertises are channels that it has two-way API integrations with.

By using Zeevou:

  • You can advertise your properties on Zeevou Direct to increase direct bookings without losing money in the form of commissions!
  • You can add a fixed amount as a mark-up to compensate for the channel’s commission for other channels.
  • You do not need to pay any extra fees or commissions for bookings that flow through Zeevou’s channel manager.

N.B. Zeevou does not create listings for you or sync images and other content to OTAs except for on Zeevou Direct and Here to Help.

Zeevou website integration- channels and OTAs

iGMS provides integrations with Airbnb, Booking.com, Vrbo, HomeAway, Abritel, Stayz, FeWo-Direkt, Homelidays, VacationRentals, Alugue Temporada, and OwnersDirect. The critical point is that the 2-way API connection is only available for Airbnb family and HomeAway family OTAs.

It means that if you want to connect your properties to third-parties like Booking.com and/or Expedia, you need to use iCal sync. Getting connected to Airbnb, HomeAway, and Vrbo, you can sync your availability, occupancy, pricing, and messaging with your iGMS account and manage them from your multi-calendar within the system.  Regarding the rest of the channels, you can only import/export your tasks and availability when using iCal connection which requires your supervision as it takes some time for it to get updated each time a change is made.

iGMS channel manager- Zeevou
Zeevou website integration- channels and OTAs
iGMS channel manager- Zeevou

Cleaning

Zeevou aims to automate your cleaning management as much as possible. In light of this, there are a number of features that Zeevou has developed to decrease the amount of time you or your team have to spend managing your housekeepers or outsourced cleaning companies:

  • Check-out & mid-stay housekeeping tasks are automatically generated according to your specified frequency of cleans.
  • You can keep track of housekeepers’ availability,  and they can request leaves through the mobile app.
  • Zeevou’s advanced allocation algorithm optimises task allocations to housekeepers based on check-out and check-in times of guests, cleaners availability, the average time needed to clean each unit type, taking into account travel time between properties.
  • Housekeepers’ mobile app includes the status, the timing, and any notes you may have left for them. The system captures their time and location at the start and end of every task.
  • Housekeepers can be required to take photos for each task they complete, so you can check on the quality of the clean.
  • Photos are timestamped to help combat unfounded guest complaints.
  • Housekeepers can also report maintenance issues through the mobile app.

iGMS generates mid-stay housekeeping and check-out housekeeping tasks automatically from the system upon every entry/check-out. Your iGMS multi-calendar will provide you with three types of functions differentiated with three different colours: 

  • Red tasks — assigned cleaning visits are indicated by a © in the multi-calendar, and unassigned ones have a silhouette of a person. Cleaning visits are automatically created upon check-out of each reservation. It is not possible to have more than one cleaning visit per day.
  • Purple tasks — short visits, inspections or handyman appointments. The number of tasks per day is not limited.
  • Green tasks with a check mark — completed cleaning visits and tasks.

The iGMS account holder can set up Access and Permissions in each team member’s account in the Team & Members section.

Zeevou aims to automate your cleaning management as much as possible. In light of this, there are a number of features that Zeevou has developed to decrease the amount of time you or your team have to spend managing your housekeepers or outsourced cleaning companies:

  • Check-out & mid-stay housekeeping tasks are automatically generated according to your specified frequency of cleans.
  • You can keep track of housekeepers’ availability,  and they can request leaves through the mobile app.
  • Zeevou’s advanced allocation algorithm optimises task allocations to housekeepers based on check-out and check-in times of guests, cleaners availability, the average time needed to clean each unit type, taking into account travel time between properties.
  • Housekeepers’ mobile app includes the status, the timing, and any notes you may have left for them. The system captures their time and location at the start and end of every task.
  • Housekeepers can be required to take photos for each task they complete, so you can check on the quality of the clean.
  • Photos are timestamped to help combat unfounded guest complaints.
  • Housekeepers can also report maintenance issues through the mobile app.
cleaning management feature in Zeevou

iGMS generates mid-stay housekeeping and check-out housekeeping tasks automatically from the system upon every entry/check-out. Your iGMS multi-calendar will provide you with three types of functions differentiated with three different colours: 

  • Red tasks — assigned cleaning visits are indicated by a © in the multi-calendar, and unassigned ones have a silhouette of a person. Cleaning visits are automatically created upon check-out of each reservation. It is not possible to have more than one cleaning visit per day.
  • Purple tasks — short visits, inspections or handyman appointments. The number of tasks per day is not limited.
  • Green tasks with a check mark — completed cleaning visits and tasks.

The iGMS account holder can set up Access and Permissions in each team member’s account in the Team & Members section.

iGMS cleaning
cleaning management feature in Zeevou
iGMS cleaning

Self Check-ins

Zeevou has developed a fully remote automated booking processing system which allows you to collect guest details, take payments, sort out security deposits, and verify your guests from your home or office remotely.

Whether you use key safes, door locks with codes, KeyNest, or any other solution, you can rest assured that guests will not be sent any check-in instructions unless the booker has met all the conditions that you choose to set.

iGMS sends check-in instructions to guests via a set of ready-made email templates for each property. You can also create new templates for each booking, message them from the unified inbox, welcome them, and provide them with the necessary information for each check-in.

  • The guest app provides them with information about the rental, access, address, Wi-Fi details, and recommendations about what to do in the area. (You can select the sensitive info like access code will only be sent if the payment has been completed). 
  • Once the guests check out, they will be no longer able to access the app.  
  • Automatic and manual SMS reminders can be sent.
  • If you want to link into software for automatic self check-in, you should use Zapier.

Zeevou has developed a fully remote automated booking processing system which allows you to collect guest details, take payments, sort out security deposits, and verify your guests from your home or office remotely.

Whether you use key safes, door locks with codes, KeyNest, or any other solution, you can rest assured that guests will not be sent any check-in instructions unless the booker has met all the conditions that you choose to set.

Zeevou's self-check-ins

iGMS sends check-in instructions to guests via a set of ready-made email templates for each property. You can also create new templates for each booking, message them from the unified inbox, welcome them, and provide them with the necessary information for each check-in.

  • The guest app provides them with information about the rental, access, address, Wi-Fi details, and recommendations about what to do in the area. (You can select the sensitive info like access code will only be sent if the payment has been completed). 
  • Once the guests check out, they will be no longer able to access the app.  
  • Automatic and manual SMS reminders can be sent.
  • If you want to link into software for automatic self check-in, you should use Zapier.
Zeevou's self-check-ins

Direct Booking Website

1. Zeevou offers free direct booking websites to literally everyone to support The Direct Booking Revolution!

2. Zeevou Website will automatically transfer the information of your properties, unit types, and units, from the PMS to the website…

3. Zeevou’s website reflects all reservations made through your website in your central calendar

4. Zeevou allows you to sync your existing website with Zeevou’s booking platform through Zeevou’s Open API. 

5. Zeevou generates a page for every country, city, and property similar to the hierarchy of the system.

6. There are no booking-related charges for direct bookings.

The SEO-friendly website created by Zeevou:

    • is customisable, allowing you to create custom pages;
    • has a blog section to help you rank higher on search engines;
    • has Open Tag Graphs for Facebook and Twitter content sharing;
    • can be integrated with the Google Search Console through the automatically generated sitemap, Google Analytics and Google Tag Manager;
    • can be integrated with Wordpress through a plugin and other sites such as Wix using iFrame;
    • creates vouchers and sets promotions as features relevant to its direct booking website.
    • allows you to track and capture abandoned bookings at your direct booking website directly through Google Tag Manager.

1. iGMS does not have a booking engine yet, but It is on their roadmap. 

2. There is no way to connect your website to your iGMS account. However, you can create each direct-booking manually in iGMS platform and automate your communication and housekeeping afterwards.

The SEO-friendly website created by Lodgify: 

    • is customisable, allowing you to create custom pages. 
    • allows you to add Google Analytics. 
    • can be integrated with WordPress, Wix, Drupal, Joomla, Weebly, and Squarespace.

1. Zeevou offers free direct booking websites to literally everyone to support The Direct Booking Revolution!

2. Zeevou Website will automatically transfer the information of your properties, unit types, and units, from the PMS to the website…

3. Zeevou’s website reflects all reservations made through your website in your central calendar

4. Zeevou allows you to sync your existing website with Zeevou’s booking platform through Zeevou’s Open API. 

5. Zeevou generates a page for every country, city, and property similar to the hierarchy of the system.

6. There are no booking-related charges for direct bookings.

The SEO-friendly website created by Zeevou:

    • is customisable, allowing you to create custom pages;
    • has a blog section to help you rank higher on search engines;
    • has Open Tag Graphs for Facebook and Twitter content sharing;
    • can be integrated with the Google Search Console through the automatically generated sitemap, Google Analytics and Google Tag Manager;
    • can be integrated with Wordpress through a plugin and other sites such as Wix using iFrame;
    • creates vouchers and sets promotions as features relevant to its direct booking website.
    • allows you to track and capture abandoned bookings at your direct booking website directly through Google Tag Manager.
Zeevou's direct booking website

1. iGMS does not have a booking engine yet, but It is on their roadmap. 

2. There is no way to connect your website to your iGMS account. However, you can create each direct-booking manually in iGMS platform and automate your communication and housekeeping afterwards.

The SEO-friendly website created by Lodgify: 

    • is customisable, allowing you to create custom pages. 
    • allows you to add Google Analytics. 
    • can be integrated with WordPress, Wix, Drupal, Joomla, Weebly, and Squarespace.
Zeevou's direct booking website

Extended Stays

Hospitality operators have been trying to accommodate long term guests due to the consequences of the COVID-19 pandemic.

Zeevou:

  • allows hosts to set weekly and monthly rates;
  • ensures that monthly invoices for extended stays do not vary from month to month;
  • allows for the setting of multiple rate plans running in parallel, so a different rate can be adopted for a nightly stay to that of a monthly stay for the same listing.

iGMS offers a tool when a guest wants to stay longer in your properties which is editing the booking without going to your Airbnb account to edit the booking details. The property, the price, the number of guests, and the dates and the number of nights can be altered from inside the reservation card.

This is a convenient feature as it is not possible to change the price on Airbnb directly once the booking is confirmed. 

The calculator will automatically update your payout, excluding Airbnb service and cleaning fees. Also, it will display the total cost for the guest. However, this tool can only be used for your Airbnb listings.

Zeevou:

Hospitality operators have been trying to accommodate long term guests due to the consequences of the COVID-19 pandemic.

Zeevou:

  • allows hosts to set weekly and monthly rates;
  • ensures that monthly invoices for extended stays do not vary from month to month;
  • allows for the setting of multiple rate plans running in parallel, so a different rate can be adopted for a nightly stay to that of a monthly stay for the same listing.

iGMS offers a tool when a guest wants to stay longer in your properties which is editing the booking without going to your Airbnb account to edit the booking details. The property, the price, the number of guests, and the dates and the number of nights can be altered from inside the reservation card.

This is a convenient feature as it is not possible to change the price on Airbnb directly once the booking is confirmed. 

The calculator will automatically update your payout, excluding Airbnb service and cleaning fees. Also, it will display the total cost for the guest. However, this tool can only be used for your Airbnb listings.

Guest Experience

Streamlined processing of your bookings by Zeevou contributes to a superior guest experience.

  • You can make sure that the steps a guest has to complete prior to being given access to the property are set out clearly at the point that a booking comes in.
  • After completing the aforementioned steps, the guest will then be informed that their booking has been confirmed.
  • Following this, you can automate the sharing of a house manual with information on the property or details of local businesses and attractions.
  • Closer to arrival, you can automate the sending of check-in instructions, including the ability to attach a check-in guide for each property.
  • Using the fully customisable trigger rules and variable-based templates, you can build a guest experience based on your vision of what it should be!
  • iGMS’ hosts and their teams can view structured information about the booking in reservation cards such as the property, dates, guests, and the reservation cost.
  • You can set up how the check-in will take place. A concierge can be assigned, or you can also select self-check-in for the task.
  • Hosts can also add instructions and assign tasks to the team member related to cleaning or check-out.
  • There are specific pre-set email templates about check-in instructions for each property and sent out automatically to your guests from Airbnb, HomeAway, and Vrbo.

3.Kigo provides a ready-to-use template for your automated guest messaging system.

Zeevou:

Streamlined processing of your bookings by Zeevou contributes to a superior guest experience.

  • You can make sure that the steps a guest has to complete prior to being given access to the property are set out clearly at the point that a booking comes in.
  • After completing the aforementioned steps, the guest will then be informed that their booking has been confirmed.
  • Following this, you can automate the sharing of a house manual with information on the property or details of local businesses and attractions.
  • Closer to arrival, you can automate the sending of check-in instructions, including the ability to attach a check-in guide for each property.
  • Using the fully customisable trigger rules and variable-based templates, you can build a guest experience based on your vision of what it should be!
  • iGMS’ hosts and their teams can view structured information about the booking in reservation cards such as the property, dates, guests, and the reservation cost.
  • You can set up how the check-in will take place. A concierge can be assigned, or you can also select self-check-in for the task.
  • Hosts can also add instructions and assign tasks to the team member related to cleaning or check-out.
  • There are specific pre-set email templates about check-in instructions for each property and sent out automatically to your guests from Airbnb, HomeAway, and Vrbo.

Guest CRM

Zeevou has a built-in guest CRM.

  • All the bookings related to a guest are displayed under their Guest Profile whether the booking is pulled in from an OTA or from your direct booking website.
  •   Payments are also recorded in these guest profiles, as well as all the bookings.
  •   Through this guest CRM you can send notes, emails, and text messages to your guests, as well as log tasks that relate to them.
  •   You can keep track of whether or not a guest has already been verified in Zeevou through their profile.
  • Guest profiles can be created in Zeevou even if they do not have a booking yet.

iGMS allows you to view the guest profile on the platform. The guest profile contains the information about the guest, such as reservation code, contact details, their profile on Airbnb, government ID, work email, social accounts, selfie and more. You can easily navigate to the reviews and recommendations that the guest has received.

You can easily navigate to the reviews and recommendations that the guest has received. If you click on the guest’s photo, you will have the guest’s Airbnb verification information displayed. This allows Airbnb hosts to screen guests instantly right via the software. 

From the reservation card, hosts will also go to messaging with guests or open the itinerary.

Zeevou has a built-in guest CRM.

  • All the bookings related to a guest are displayed under their Guest Profile whether the booking is pulled in from an OTA or from your direct booking website.
  •   Payments are also recorded in these guest profiles, as well as all the bookings.
  •   Through this guest CRM you can send notes, emails, and text messages to your guests, as well as log tasks that relate to them.
  •   You can keep track of whether or not a guest has already been verified in Zeevou through their profile.
  • Guest profiles can be created in Zeevou even if they do not have a booking yet.
Zeevou Guest CRM- Zeevou hub

iGMS allows you to view the guest profile on the platform. The guest profile contains the information about the guest, such as reservation code, contact details, their profile on Airbnb, government ID, work email, social accounts, selfie and more. You can easily navigate to the reviews and recommendations that the guest has received.

If you click on the guest’s photo, you will have the guest’s Airbnb verification information displayed. This allows Airbnb hosts to screen guests instantly right via the software. 

From the reservation card, hosts will also go to messaging with guests or open the itinerary.

iGMS Guest CRM
Zeevou Guest CRM- Zeevou hub
iGMS Guest CRM

Maintenance

Zeevou enables you to:

  • record maintenance issues;
  • keep track of who reported them, and how urgent they are;
  • add a description and upload attachments;
  • track the issues as they progress through various stages of completion through Zeevou Fix;
  • avoid expensive call-out fees by checking whether a staff member has verified the issue reported yet or not;
  • get housekeepers to report maintenance issues at the point of cleaning by submitting them through Zeevou’s Mobile App.

iGMS:

  • allows recording maintenance issues.
  • enables you to create a task for your fixer from the platform with the address, date, description of the issue, and approximate duration. You can also add notes to your staff about each task.
  • allow the fixers and the cleaners to turn the task’s status to complete when done and track them in real-time.
  • sends the fixers notifications on their mobile phones via text message when the task is created automatically from the system or manually by another user of iGMS. They will also receive another message as a reminder the evening before.
  • creates a daily schedule for each staff of yours for the following day in order to avoid missing things. 
  • set your expectations by attaching photos and have a place to receive photos in real time from cleaners
  • automate all communications through the system by email and SMS.

Zeevou enables you to:

  • record maintenance issues;
  • keep track of who reported them, and how urgent they are;
  • add a description and upload attachments;
  • track the issues as they progress through various stages of completion through Zeevou Fix;
  • avoid expensive call-out fees by checking whether a staff member has verified the issue reported yet or not;
  • get housekeepers to report maintenance issues at the point of cleaning by submitting them through Zeevou’s Mobile App.

iGMS:

  • allows recording maintenance issues.
  • enables you to create a task for your fixer from the platform with the address, date, description of the issue, and approximate duration. You can also add notes to your staff about each task.
  • allow the fixers and the cleaners to turn the task’s status to complete when done and track them in real-time.
  • sends the fixers notifications on their mobile phones via text message when the task is created automatically from the system or manually by another user of iGMS. They will also receive another message as a reminder the evening before.
  • creates a daily schedule for each staff of yours for the following day in order to avoid missing things. 
iGMS maintenance
  • set your expectations by attaching photos and have a place to receive photos in real time from cleaners
  • automate all communications through the system by email and SMS.
iGMS maintenance

Mobile App

Zeevou is developing a mobile app for use by various members of your team.

The mobile app for housekeepers is a native mobile app available for Android and iOS.

Apart from allowing for smoother communication between you, your housekeepers, and outsourced cleaning companies, it also enables you to:

  • automate the creation and assignment of check-out and mid-stay housekeeping tasks;
  • create tasks manually;
  • communicate important points to your housekeepers within Zeevou;
  • get a report of any issues that housekeepers have noticed directly through the Zeevou Mobile App;
  • Track the time and location at which housekeepers start and finish the cleans.

The Maintenance Mobile App, Host Mobile App, Investor Mobile App, and Guest Mobile App are going to be developed next. None of these further developments will cost you any money after being launched!

iGMS has a mobile app and an Ipod/Ipad app that allows you to manage your properties fully from the app as it can be done using a web version.

Zeevou is developing a mobile app for use by various members of your team.

The mobile app for housekeepers is a native mobile app available for Android and iOS.

Apart from allowing for smoother communication between you, your housekeepers, and outsourced cleaning companies, it also enables you to:

  • automate the creation and assignment of check-out and mid-stay housekeeping tasks;
  • create tasks manually;
  • communicate important points to your housekeepers within Zeevou;
  • get a report of any issues that housekeepers have noticed directly through the Zeevou Mobile App;
  • Track the time and location at which housekeepers start and finish the cleans.

The Maintenance Mobile App, Host Mobile App, Investor Mobile App, and Guest Mobile App are going to be developed next. None of these further developments will cost you any money after being launched!

iGMS has a mobile app and an Ipod/Ipad app that allows you to manage your properties fully from the app as it can be done using a web version.

iGMS mobile app
iGMS mobile app

Multiple Location PMS

With Zeevou, you are able to manage a chain of properties or properties across different countries in one unified hub, from one single login. You can also have properties with different currencies by the property…

  • The system architecture allows for global expansion, the structural hierarchy being based on multiple levels:
    1. Countries
    2. Cities
    3. Areas
    4. Properties
    5. Buildings
    6. Floors
    7. Unit Types
    8. Units
  • Similar units are grouped by unit type, allowing you to easily shift bookings, maximise your occupancy and increase your profits as a result.
  • At the property level, you can assign office staff, check-in staff, and housekeepers (a person, a team, or a company) who have limited access to the system. There are dedicated fields for check-in instructions, check-out instructions, and details on how to find the property. These can all be pulled into the automated emails that you can set up within Zeevou, avoiding the need to create a separate check-in template for each property.
  • Zeevou enables you to operate multiple brands from one place, while specifying a marketing distinction. You can set a brand for each property.
  • At the country level and city level, you can enter your meta title and meta description for SEO purposes, in addition to  specifying Open Graph Tags to optimise how your links are displayed across social media platforms.
  • The hierarchy of the system is automatically reflected on Zeevou’s direct booking website and booking engine. Setting up Zeevou means having a seamless direct booking website up and running.

iGMS enables you to manage different Airbnb accounts from one central system.

With Zeevou, you are able to manage a chain of properties or properties across different countries in one unified hub, from one single login. You can also have properties with different currencies by the property…

  • The system architecture allows for global expansion, the structural hierarchy being based on multiple levels:
    1. Countries
    2. Cities
    3. Areas
    4. Properties
    5. Buildings
    6. Floors
    7. Unit Types
    8. Units
  • Similar units are grouped by unit type, allowing you to easily shift bookings, maximise your occupancy and increase your profits as a result.
  • At the property level, you can assign office staff, check-in staff, and housekeepers (a person, a team, or a company) who have limited access to the system. There are dedicated fields for check-in instructions, check-out instructions, and details on how to find the property. These can all be pulled into the automated emails that you can set up within Zeevou, avoiding the need to create a separate check-in template for each property.
  • Zeevou enables you to operate multiple brands from one place, while specifying a marketing distinction. You can set a brand for each property.
  • At the country level and city level, you can enter your meta title and meta description for SEO purposes, in addition to  specifying Open Graph Tags to optimise how your links are displayed across social media platforms.
  • The hierarchy of the system is automatically reflected on Zeevou’s direct booking website and booking engine. Setting up Zeevou means having a seamless direct booking website up and running.

iGMS enables you to manage different Airbnb accounts from one central system.

iGMS multiple location PMS
iGMS multiple location PMS

Operations Management

Zeevou Do automates a large number of your day-to-day administrative tasks centrally…

  • Check-ins: The automated booking processing ensures that all the required steps have been completed before self-check-in instructions are sent out.
  • Housekeeping: Zeevou automatically generates check-out and mid-stay housekeeping tasks and assigns these to staff.
  • Maintenance, Zeevou Fix allows you to record and track the progress of your maintenance issues.

Zeevou allows you to provide real-time access to all your staff.

All users added to Zeevou can access the calendar and their tasks through the responsive web app to cut down on internal communications.

Zeevou allows you to create a profile for each company that you are outsourcing like a cleaning provider, and associating a manager profile with it and offers them a limited view of the booking calendar.

iGMS can automate your communication with the guests, your housekeepers, and maintenance staff fully. 

  • Communication: pre-set email templates to be sent out to your Airbnb and Vrbo family guests automatically. 
  • Housekeeping: iGMS automatically generates check-out housekeeping tasks after each check-out. The software provides your housekeepers with a daily schedule to be followed using the staff portal. 
  • Maintenance: iGMS allows you to create profiles and tasks for the maintenance staff.

Zeevou Do automates a large number of your day-to-day administrative tasks centrally…

  • Check-ins: The automated booking processing ensures that all the required steps have been completed before self-check-in instructions are sent out.
  • Housekeeping: Zeevou automatically generates check-out and mid-stay housekeeping tasks and assigns these to staff.
  • Maintenance, Zeevou Fix allows you to record and track the progress of your maintenance issues.

Zeevou allows you to provide real-time access to all your staff.

All users added to Zeevou can access the calendar and their tasks through the responsive web app to cut down on internal communications.

Zeevou allows you to create a profile for each company that you are outsourcing like a cleaning provider, and associating a manager profile with it and offers them a limited view of the booking calendar.

Zeevou operation management

iGMS can automate your communication with the guests, your housekeepers, and maintenance staff fully. 

  • Communication: pre-set email templates to be sent out to your Airbnb and Vrbo family guests automatically. 
  • Housekeeping: iGMS automatically generates check-out housekeeping tasks after each check-out. The software provides your housekeepers with a daily schedule to be followed using the staff portal. 
  • Maintenance: iGMS allows you to create profiles and tasks for the maintenance staff.
iGMS operation management
Zeevou operation management
iGMS operation management

Owner Portal

Zeevou’s Owner Portal offers real-time access to owners, landlords, and investors to provide them with transparency.

By logging in, they can get real-time information on the value of bookings and access to a real-time Monthly Profit Report that takes into account the deal that they have made with you.

Moreover, investors can view the number of guests staying, and arrival and departure times.

Furthermore, you can choose whether or not to allow them to see guest data, or whether you would prefer not to share this with them.

Investors can also create bookings and block dates directly within Zeevou so that you do not need to spend time on taking care of such requests.

iGMS allows you to define different roles to your management system.

Each property can have only one property owner.

Owners can: 

  • check property availability calendars.
  • book an owner stay, or guest-of-owner stay
  • download their owner statement

Zeevou’s Owner Portal offers real-time access to owners, landlords, and investors to provide them with transparency.

By logging in, they can get real-time information on the value of bookings, as well as access to a real-time Monthly Profit Report that takes into account the deal that they have made with you.

Moreover, investors can view the number of guests staying, and arrival and departure times.

Furthermore, you can choose whether or not to allow them to see guest data, or whether you would prefer not to share this with them.

Investors can also create bookings and block dates directly within Zeevou so that you do not need to spend time on taking care of such requests.

iGMS allows you to define different roles to your management system.

Each property can have only one property owner.

iGMS owner portal

The owners can add properties to the website, edit the details and availability themselves. 

There is a mobile app for owners.

iGMS owner portal

Payments

Zeevou streamlines the whole booking process and takes care of everything before a guest is given access. Zeevou Pay:

  • sends a 3-D Secure Payment Link to collect payments for bookings and add-ons, reducing the chances of fraud and chargebacks;
  • allows you to integrate with payment gateways to set different levels of security requirements based on the transaction amount;
  • enables you to log payments taken outside of the system in cash, by bank transfer, or through a card reader;
  • allows you to take payments over the phone;
  • has the option of turning on weekly or monthly invoicing;
  • has the Partial Payment Link feature to generate a payment link to collect payment for part of a booking to split the cost of a booking between guests.
  • iGMS allows you to collect payments from your direct bookings, website, and hotel collections using Stripe payment gateway.
  • After connecting your Stripe account with iGMS system, upon every direct booking, the system will generate an invoice with the necessary information mentioned in the reservation card which is editable.
  • You can easily log payment and deposit if it is a hotel collect as well. 
  • You can also refund the guest from the system.

Zeevou streamlines the whole booking process and takes care of everything before a guest is given access. Zeevou Pay:

  • sends a 3-D Secure Payment Link to collect payments for bookings and add-ons, reducing the chances of fraud and chargebacks;
  • allows you to integrate with payment gateways to set different levels of security requirements based on the transaction amount;
  • enables you to log payments taken outside of the system in cash, by bank transfer, or through a card reader;
  • allows you to take payments over the phone;
  • has the option of turning on weekly or monthly invoicing;
  • has the Partial Payment Link feature to generate a payment link to collect payment for part of a booking to split the cost of a booking between guests.
  • iGMS allows you to collect payments from your direct bookings, website, and hotel collections using Stripe payment gateway.
  • After connecting your Stripe account with iGMS system, upon every direct booking, the system will generate an invoice with the necessary information mentioned in the reservation card which is editable. 
  • You can easily log payment and deposit if it is a hotel collect as well. 
  • You can also refund the guest from the system.
iGMS payments
iGMS payments

Real-time Reporting

  • The reports can be filtered and sorted based on various fields, and specific searches can be saved to be reused in the future.
  • Data can be exported and downloaded at any time as CSV or Excel files.
  • Zeevou is in the unique position of being able to offer fully automated profit calculations for both hosts and investors in real-time.
  • To communicate data with different stakeholders, besides accounting and revenue management, a number of operational reports can be accessed by users, their staff, and outsourced companies.

iGMS’ reports include total revenue, cleaning and management fees,the number of cleaning tasks performed per month, taxes and service fees, payouts, and itinerary information.

Zeevou:

  • The reports can be filtered and sorted based on various fields, and specific searches can be saved to be reused in the future.
  • Data can be exported and downloaded at any time as CSV or Excel files.
  • Zeevou is in the unique position of being able to offer fully automated profit calculations for both hosts and investors in real-time.
  • To communicate data with different stakeholders, besides accounting and revenue management, a number of operational reports can be accessed by users, their staff, and outsourced companies.
Real time reporting of website- zeevou

iGMS’ reports include total revenue, cleaning and management fees,the number of cleaning tasks performed per month, taxes and service fees, payouts, and itinerary information.

iGMS real time reporting
Real time reporting- Zeevou
iGMS real time reporting

Revenue Management

You can automate rate-setting by signing up with one of Zeevou’s dynamic pricing integration partners such as Beyond Pricing or PriceLabs. Zeevou then distributes these rates to your own website for direct bookings, as well as…

to any channels you need. Rates can be set in bulk for multiple unit types in one go. Zeevou reports allow revenue managers to work more effectively.

iGMS does not let the hosts push pricing to any OTA as it is not a PMS. It uses Airbnb smart pricing tool for your Airbnb listing.

Zeevou:

You can automate rate-setting by signing up with one of Zeevou’s dynamic pricing integration partners such as Beyond Pricing or PriceLabs. Zeevou then distributes these rates to your own website for direct bookings, as well as…

to any channels you need. Rates can be set in bulk for multiple unit types in one go. Zeevou reports allow revenue managers to work more effectively.

Revenue Management- website- Zeevou hub

iGMS does not let the hosts push pricing to any OTA as it is not a PMS. It uses Airbnb smart pricing tool for your Airbnb listing.

Revenue Management- website- Zeevou hub

Premium Support

Zeevou provides all the required setup, onboarding, and training support for free for all its Patrons. You get a Partner Success Manager who will also be on hand over WhatsApp following set-up should you have any queries or concerns…

Zeevou will automatically import all your future Airbnb and Booking.com bookings, and you can import the rest using the Bulk Booking Import functionality.

Zeevou’s onboarding support is provided for as long as you need, as the ultimate goal is to make sure that you feel confident in using the system and can get all the support that you require.

For any specific queries, bug reports or to request new features, the built-in support system allows you to easily Raise a Hand directly to the developers.

Zeevou’s monthly Partner Host Forums are also an excellent opportunity for you to provide your feedback on the recently released features and contribute to Zeevou’s roadmap.

iGMS provides Help Desk, Email Support, and Website Chat Support, for Pro plan, Flexible plan, and trial accounts. However, iGMS customer support working hours differ for each plan.

The Pro plan users can receive support Monday to Friday 24 hours and 9:00 to 17:00 on the weekends.

Zeevou provides all the required setup, onboarding, and training support for free for all its Patrons. You get a Partner Success Manager who will also be on hand over WhatsApp following set-up should you have any queries or concerns…

Zeevou will automatically import all your future Airbnb and Booking.com bookings, and you can import the rest using the Bulk Booking Import functionality.

Zeevou’s onboarding support is provided for as long as you need, as the ultimate goal is to make sure that you feel confident in using the system and can get all the support that you require.

For any specific queries, bug reports or to request new features, the built-in support system allows you to easily Raise a Hand directly to the developers.

Zeevou’s monthly Partner Host Forums are also an excellent opportunity for you to provide your feedback on the recently released features and contribute to Zeevou’s roadmap.

iGMS provides Help Desk, Email Support, and Website Chat Support, for Pro plan, Flexible plan, and trial accounts. However, iGMS customer support working hours differ for each plan.

The Pro plan users can receive support Monday to Friday 24 hours and 9:00 to 17:00 on the weekends.

iGMS Premium support
iGMS Premium support

Trust Accounting

Zeevou allows you to manage your own properties and those of other owners and ensures that your accounts don’t get muddled up. Besides a close integration with Xero, Zeevou also allows you to differentiate between income within the system…

Zeevou supports normal invoicing, as well as proxy invoicing for managed units and TOMS invoicing for EU-based operators.

Investor Deals in Zeevou allow you to configure the system to calculate income and expenses to mirror the deal you have set up in real life in a highly customisable manner.

The invoices generated by Zeevou take into account the investor deal in order to work out the account they should be applied to, and the tax schema to be used.

Zeevou also allows hosts to keep track of expenses – whether they be recurring or one-off, or payment-related expenses such as transaction costs or currency conversion fees. Expenses can also be allocated in full or in part to investors. The information around the splits in income and expenses between you and your investors is then taken into account in the Monthly Profit Report.

For those who require advanced payout routing, Zeevou also allows you to specify for each Investor Deal whether you want the funds to flow to your payment gateway or to that of the investor.

iGMS system generates invoices, and the guests can go through the payment using Stripe 3D Secure Link. 

The user could adjust iGMS reports, including payouts, reservations, monthly revenue, and tasks to give to other team members.

  • You can generate invoices to employees. 
  • You can keep track of the expenses.
  • The system allows you to create accounting statements. The statements will be updated automatically based on received and sent payments.
  • The amounts on the payments are not automatically updated. 
  • There is no bank account for the owner; the split proportions of income on each booking are for reporting purposes.

Zeevou allows you to manage your own properties and those of other owners and ensures that your accounts don’t get muddled up. Besides a close integration with Xero, Zeevou also allows you to differentiate between income within the system…

Zeevou supports normal invoicing, as well as proxy invoicing for managed units and TOMS invoicing for EU-based operators.

Investor Deals in Zeevou allow you to configure the system to calculate income and expenses to mirror the deal you have set up in real life in a highly customisable manner.

The invoices generated by Zeevou take into account the investor deal in order to work out the account they should be applied to, and the tax schema to be used.

Zeevou also allows hosts to keep track of expenses – whether they be recurring or one-off, or payment-related expenses such as transaction costs or currency conversion fees. Expenses can also be allocated in full or in part to investors. The information around the splits in income and expenses between you and your investors is then taken into account in the Monthly Profit Report.

For those who require advanced payout routing, Zeevou also allows you to specify for each Investor Deal whether you want the funds to flow to your payment gateway or to that of the investor.

Zeevou Trust Accounting

iGMS system generates invoices, and the guests can go through the payment using Stripe 3D Secure Link. 

The user could adjust iGMS reports, including payouts, reservations, monthly revenue, and tasks to give to other team members.

  • You can keep track of the expenses.
  • The system allows you to create accounting statements. The statements will be updated automatically based on received and sent payments.
  • The amounts on the payments are not automatically updated. 
  • There is no bank account for the owner; the split proportions of income on each booking are for reporting purposes.
iGMS trust accounting
Zeevou Trust Accounting
iGMS trust accounting

Unified Inbox

Zeevou Chat allows you to import all your emails, be they from an OTA or a normal email with a general enquiry about your services from an owner. This means that your entire team can access all messages and emails from one central location in a unified inbox.

Each booking also contains a log of all communications (whether emails or SMSes) that relate to them.

Inboxes are created for every member of staff, for any team created within Zeevou, and for every brand that you use to market your properties.

iGMS unified inbox only works for Airbnb, Booking.com, and HomeAway at the moment.

iGMS allows you to respond to all the guest enquiries from Airbnb and HomeAway with ready-made email templates within the system. Messages received from Booking.com requires you to search the name of the guest in iGMS messenger.

iGMS unified inbox enables you to see the booking and guest details, pin, mark, answer the messages, write notes on a To-Do list, and alter reservations if needed.

Zeevou Chat allows you to import all your emails, be they from an OTA or a normal email with a general enquiry about your services from an owner. This means that your entire team can access all messages and emails from one central location in a unified inbox…

Each booking also contains a log of all communications (whether emails or SMSes) that relate to them.

Inboxes are created for every member of staff, for any team created within Zeevou, and for every brand that you use to market your properties.

Unified inbox for vacation rentals- Zeevou

iGMS unified inbox only works for Airbnb, Booking.com, and HomeAway at the moment.

iGMS allows you to respond to all the guest enquiries from Airbnb and HomeAway with ready-made email templates within the system. Messages received from Booking.com requires you to search the name of the guest in iGMS messenger.

iGMS unified inbox enables you to see the booking and guest details, pin, mark, answer the messages, write notes on a To-Do list, and alter reservations if needed.

iGMS unified inbox
Unified inbox for vacation rentals- Zeevou
iGMS unified inbox

Zeevou vs iGMS Price Comparison

iGMS offers two different plans, Flexible and PRO. The Flexible plan has limited features activated but allows you to use full functionality for Airbnb listings using which you need to pay $1 per night if you have reservations. If you decide to use a PRO plan, you can choose between a monthly or annual commitment. In the beginning of each month, you will receive an invoice from the company that counts the number of your active properties – properties that have got at least one booking – during the month, and you will be charged for plus the amount you choose as your billing cycle. Each property’s price under the annual plan is $20, and it is $27 on a monthly plan. 

Regarding the cancellation of your subscription, they have specific policies that are good to be known upfront. iGMS also offers a 14-day trial in the beginning, which is an excellent opportunity for you to decide whether it is the right solution for you or not.

Zeevou has two sets of prices depending on the type of unit. Rooms cost less than apartments. The price per room on the Monthly Patron Plan is 24.95 GBP per unit. The price per apartment on the Monthly Patron Plan is 39.95 GBP unit. By committing to the Annual Patron Plan, you can benefit from bulk discounts as the number of units increases. For example, if you sign up for a few hundred rooms, the price per room will be 4.95 GBP per unit per month. For apartments, the price drops down to 19.95 GBP per unit per month for hundreds of units. In other words, the more units you commit to Zeevou, the less you have to pay per each, and the price drops down exponentially. All sign-ups come with a 30-day money-back guarantee.

Zeevou also has a free plan, Evangelist Plan, which gives the users a handful of Zeevou features for free but limited to the list below: 

  •  Free Direct Booking Website
  •  Commission-free Booking Platforms
  •  Centralised multi-unit calendar
  •  Automated booking process
  •  Automated remote check-in system
  •  Automated 3-D Secure Links for Payments
  •  Automated Security Deposits
  •  Automated Communications
  •  2-way iCal Sync

Zeevou vs iGMS: Which Property Management System to Choose?

To find the best PMS, you need to focus on your needs and expectations. Suppose you only want a system that links you to some OTAs like Airbnb, Booking.com, and Vrbo family of OTAs. In that case, iGMS helps you keep your diary updated, manage your operations, and automate your communications. 

On the other hand, Zeevou gives you the chance to receive and boost direct bookings. Zeevou automates your booking confirmation process, and it pushes rates to your website and to all the channels you are linked to. You can also get connected to over 200 channels using a 2-way API connection to receive bookings and push all your rates and availability from one central system. Besides that, You can set rates for more extended stays and different types of add-ons for your direct bookings.

We are committed to ensuring that all our comparisons are factually entirely correct and accurate. If you have spotted anything that you feel is wrong or misleading in this comparison, we’d appreciate hearing from you.

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