Zeevou vs Guesty

Guesty and Zeevou are both well known Property Management Systems and Channel Managers. Guesty was established in 2013, initially as a guest communication service for Airbnb hosts. Zeevou, a younger solution derived from the pain points of its CEO as a short-term rental manager, is best known for its automation and direct booking tools. We know that analysing complex and multi-faceted systems with several technical factors is not feasible through PMS providers’ general descriptions. Here at Zeevou, we tried to sift through the elements and arrive at the essential ones required of any PMS or channel manager.

Zeevou vs Guesty

We selected Zeevou’s advanced features as cornerstones for studying Zeevou vs Guesty. We collected as much information as possible from Guesty’s online resources, and people who have used Guesty in our network. You might not find the comparison sufficient for decision-making. Still, it will help you ask PMS providers about the features you will need to operate, automate, and grow your short-rental business. Although we do not trust all reviews fully, we also looked at Capterra to check the aspects users praise or complain about, using Zeevou and Guesty. If you need to compare these two platforms to check their USPs side by side, you will more than likely find this article useful.

Zeevou vs Guesty

Guesty and Zeevou are both well known Property Management Systems and Channel Managers. Guesty was established in 2013, initially as a guest communication service for Airbnb hosts. Zeevou, a younger solution derived from the pain points of its CEO as a short-term rental manager, is best known for its automation and direct booking tools.

Zeevou vs Guesty

We know that analysing complex and multi-faceted systems with several technical factors is not feasible through PMS providers’ general descriptions. Here at Zeevou, we tried to sift through the elements and arrive at the essential ones required of any PMS or channel manager.

We selected Zeevou’s advanced features as cornerstones for studying Zeevou vs Guesty. We collected as much information as possible from Guesty’s online resources, and people who have used Guesty in our network. You might not find the comparison sufficient for decision-making. Still, it will help you ask PMS providers about the features you will need to operate, automate, and grow your short-rental business. Although we do not trust all reviews fully, we also looked at Capterra to check the aspects users praise or complain about, using Zeevou and Guesty. If you need to compare these two platforms to check their USPs side by side, you will more than likely find this article useful.

Why Not Use Built-in Maintenance & Cleaning Services?

Operating a vacation rental property includes cleaning the rooms and keeping the property in good condition. Cleaning is not limited to cleanings before and after short stays at your vacation rental property. This operation also applies to mid-stay cleaning tasks. You might need to keep a list of cleaning companies in your area to have another choice in case a last-minute cancellation by a cleaner happens. If you market your rental as a quality place of stay as convenient as staying at home, it is not tolerable to have broken door knobs or pipes at your properties. To keep your properties in a healthy and proper condition, you also need to have a list of the maintenance team at hand. To automate these operations, having a built-in cleaning and maintenance module in your Property Management System is a must!

What Does Zeevou Do as a PMS?

Na’ím Anís Paymán founded Zeevou due to his seeing the inadequacies of existing property management systems at the time. Zeevou says it is disrupting the hospitality industry by bringing about The Direct Booking Revolution! It has also automated different aspects of the list of the things required for operating vacation rentals and serviced apartments. Apart from the software itself, Zeevou has made a commission-free direct booking platform, Zeevou Direct. Zeevou Direct was born to liberate property owners of different types – serviced apartments, B&Bs, aparthotels, hotels, guesthouses, cottages – from commissions they need to pay to different OTAs and booking platforms. In short, direct bookings and full automation is Zeevou’s raison d’être.  

Zeevou’s dedicated support team (Partner Success Team) provides free and unlimited onboarding and training sessions. Should you be interested in checking some of the key features of Zeevou, check the links below:

  1. Automated Booking Confirmation Process
  2. Seamless Operations Management 
  3. SEO-friendly Direct Booking Website
  4. Secure Automated Payments
  5. Detailed Real-time Reporting
  6. Mobile App
  7. Guest CRM

Guesty: Property Management System

Guesty was founded in 2013 by twin brothers Amiad & Koby Soto, evolving from the startup accelerator, Y Combinator. Guesty has expanded its features after that time to help vacation rental managers operate their businesses, and it has eight offices worldwide.

Channel Manager, Unified Inbox, and Automation Tools are three of the most important features of Guesty, which are included in the overall price for Guesty’s services.

Zeevou's logo- Zeevou is a Property Management System and Channel Manager
Guesty's Logo- Zeevou

Automated Booking Processing

Zeevou processes bookings as easily as your Airbnb experience, besides enabling you to vet your guests. This automation is applied to all bookings from OTA bookings to direct booking ones through your website. Zeevou ensures that check-in instructions will never be sent out without you being fully protected as a host.

When a booking is received at Zeevou, an email is sent to the guest which states the steps that are waiting to be taken. In addition to differentiating the necessary parts to be filled from the rest, you can customise the steps you wish to activate or marking the compulsory parts for guests.

Zeevou has changed the booking process to an automated booking process. It can contain up to five steps.

  1. Collection of Guest Details
    • Guests can specify if they are booking for themselves or on behalf of someone else
    • Zeevou hides any forwarding email addresses from channels in order to capture the guests’ real email address and GDPR-compliant marketing consent.
    • Business and leisure bookers are identified.
    • Early check-ins can be upsold.
  2. Additional Guests
    • This optional step enables you to collect information on all the guests staying to further enrich your contact database.
    • Guests can flag any members of their group in case they are planning a surprise celebration.
  3. 3-D Secure Links for Payments
    • A 3-D Secure link is sent to the guests to complete their payment, ignoring card details sent across by channels.
    • Guests can download a draft invoice for their stay at the point of payment.
    • 3-D Secure payment links lead the guest to prove that they are the genuine owner of the card, reducing the risk of unauthorised usage of cards.
  4. Fully Automated Security Deposits
    One of Zeevou’s most unique features is that it enables you to fully automate your security deposits.
    • You can set the timeline for security deposits to be pre-authorised and released.
    • The system will automatically attempt to block the funds off the card according to the specified timeline.
    • It is possible to use a different payment gateway for security deposits to be the one used for payments. In addition, guests can enter two seperate cards for the payment and security deposit.
    • If you need to charge a security deposit, you will then be able to do so without having to leave Zeevou.
  5. Thorough Guest Vetting
    • Zeevou’s integration with Signable allows you to get your terms and conditions digitally signed by guests. You can even ask the guest to upload files like a scanned version of their passport/ID, or a photo of their card.
    • Zeevou shows if terms and conditions have been signed by the guest.
    • You can then review all the information you have gathered, and verify the guest in the system.
    • Once a guest has been marked as verified, should they return to any of your properties in the future, they would not be required to go through the verification process a second time.

Guesty automates collecting guest information and verifying reservation details, Check-in Forms, rental agreements that explain your terms and conditions and collecting the guests e-signatures. 

Guesty’s integration with CheKin allows automatic collection of necessary documentation from guests, directs relevant information to the authorities and allows guests to check-in online ahead of time.

Zeevou processes bookings as easily as your Airbnb experience, besides enabling you to vet your guests. This automation is applied to all bookings from OTA bookings to direct booking ones through your website. Zeevou ensures that check-in instructions will never be sent out without you being fully protected as a host.

When a booking is received at Zeevou, an email is sent to the guest which states the steps that are waiting to be taken. In addition to differentiating the necessary parts to be filled from the rest, you can customise the steps you wish to activate or marking the compulsory parts for guests.

Zeevou has changed the booking process to an automated booking process. It can contain up to five steps.

  1. Collection of Guest Details
    • Guests can specify if they are booking for themselves or on behalf of someone else
    • Zeevou hides any forwarding email addresses from channels in order to capture the guests’ real email address and GDPR-compliant marketing consent.
    • Business and leisure bookers are identified.
    • Early check-ins can be upsold.
  2. Additional Guests
    • This optional step enables you to collect information on all the guests staying to further enrich your contact database.
    • Guests can flag any members of their group in case they are planning a surprise celebration.
  3. 3-D Secure Links for Payments
    • A 3-D Secure link is sent to the guests to complete their payment, ignoring card details sent across by channels.
    • Guests can download a draft invoice for their stay at the point of payment.
    • 3-D Secure payment links lead the guest to prove that they are the genuine owner of the card, reducing the risk of unauthorised usage of cards.
  4. Fully Automated Security Deposits
    One of Zeevou’s most unique features is that it enables you to fully automate your security deposits.
    • You can set the timeline for security deposits to be pre-authorised and released.
    • The system will automatically attempt to block the funds off the card according to the specified timeline.
    • It is possible to use a different payment gateway for security deposits to be the one used for payments. In addition, guests can enter two seperate cards for the payment and security deposit.
    • If you need to charge a security deposit, you will then be able to do so without having to leave Zeevou.
  5. Thorough Guest Vetting
    • Zeevou’s integration with Signable allows you to get your terms and conditions digitally signed by guests. You can even ask the guest to upload files like a scanned version of their passport/ID, or a photo of their card.
    • Zeevou shows if terms and conditions have been signed by the guest.
    • You can then review all the information you have gathered, and verify the guest in the system.
    • Once a guest has been marked as verified, should they return to any of your properties in the future, they would not be required to go through the verification process a second time.
How does Automated-Booking-Processing of zeevou works? Zeevou hub

Guesty automates collecting guest information and verifying reservation details, Check-in Forms, rental agreements that explain your terms and conditions and collecting the guests e-signatures.  

Guesty’s integration with CheKin allows automatic collection of necessary documentation from guests, directs relevant information to the authorities and allows guests to check-in online ahead of time.

How does Automated-Booking-Processing of zeevou works? Zeevou hub

Channel Manager

Zeevou provides 2-way API integrations with more than two hundred channels from OTAs to property listing sites. API integrations are preferred to iCal links as rates and availability sent through API connections are pretty much in real time. All the channels that Zeevou advertises are channels that it has two-way API integrations with.

By using Zeevou:

  • You can advertise your properties on Zeevou Direct to increase direct bookings without losing money in the form of commissions!
  • You can add a fixed amount as a mark-up to compensate for the channel’s commission for other channels.
  • You do not need to pay any extra fees or commissions for bookings that flow through Zeevou’s channel manager.

N.B. Zeevou does not create listings for you or sync images and other content to OTAs except for on Zeevou Direct and Here to Help.

Guesty provides integrations with 60 different marketing platforms or channels. Almost every single channel uses a 2-way API connection instead of an iCal connection.

Guesty has direct integrations with six online booking platforms, including Airbnb, Booking.com, Agoda, TripAdvisor, HomeAway and Misterb&b.

By using Guesty: 

    • You will access an auto-pricing tool which automatically adjusts prices across all booking platforms according to your specifications. 
    • You can use the official, step-by-step, Guesty-guided connection process for integrating with various Ota’s.
    • For Airbnb Integration, if you already have an Airbnb account, the integration takes about 5 minutes, and within 24 hours all of your data from your Airbnb account or multiple accounts are pulled into Guesty.

Zeevou provides 2-way API integrations with more than two hundred channels from OTAs to property listing sites. API integrations are preferred to iCal links as rates and availability sent through API connections are pretty much in real time. All the channels that Zeevou advertises are channels that it has two-way API integrations with.

By using Zeevou:

  • You can advertise your properties on Zeevou Direct to increase direct bookings without losing money in the form of commissions!
  • You can add a fixed amount as a mark-up to compensate for the channel’s commission for other channels.
  • You do not need to pay any extra fees or commissions for bookings that flow through Zeevou’s channel manager.

N.B. Zeevou does not create listings for you or sync images and other content to OTAs except for on Zeevou Direct and Here to Help.

Zeevou website integration- channels and OTAs

Guesty provides integrations with 60 different marketing platforms or channels. Almost every single channel uses a 2-way API connection instead of an iCal connection.

Guesty has direct integrations with six online booking platforms, including Airbnb, Booking.com, Agoda, TripAdvisor, HomeAway and Misterb&b. 

By using Guesty: 

    • You will access an auto-pricing tool which automatically adjusts prices across all booking platforms according to your specifications. 
    • You can use the official, step-by-step, Guesty-guided connection process for integrating with various Ota’s.
    • For Airbnb Integration, if you already have an Airbnb account, the integration takes about 5 minutes, and within 24 hours all of your data from your Airbnb account or multiple accounts are pulled into Guesty.
Zeevou website integration- channels and OTAs

Cleaning

Zeevou aims to automate your cleaning management as much as possible. In light of this, there are a number of features that Zeevou has developed to decrease the amount of time you or your team have to spend managing your housekeepers or outsourced cleaning companies:

  • Check-out & mid-stay housekeeping tasks are automatically generated according to your specified frequency of cleans.
  • You can keep track of housekeepers’ availability,  and they can request leaves through the mobile app.
  • Zeevou’s advanced allocation algorithm optimises task allocations to housekeepers based on check-out and check-in times of guests, cleaners availability, the average time needed to clean each unit type, taking into account travel time between properties.
  • Housekeepers’ mobile app includes the status, the timing, and any notes you may have left for them. The system captures their time and location at the start and end of every task.
  • Housekeepers can be required to take photos for each task they complete, so you can check on the quality of the clean.
  • Photos are timestamped to help combat unfounded guest complaints.
  • Housekeepers can also report maintenance issues through the mobile app.

Guesty does not offer built-in cleaning features and suggests outsourcing cleaning services.

  • set your expectations by attaching photos and have a place to receive photos in real-time from cleaners
  • automate all communications through the system by email and SMS.

Zeevou aims to automate your cleaning management as much as possible. In light of this, there are a number of features that Zeevou has developed to decrease the amount of time you or your team have to spend managing your housekeepers or outsourced cleaning companies:

  • Check-out & mid-stay housekeeping tasks are automatically generated according to your specified frequency of cleans.
  • You can keep track of housekeepers’ availability,  and they can request leaves through the mobile app.
  • Zeevou’s advanced allocation algorithm optimises task allocations to housekeepers based on check-out and check-in times of guests, cleaners availability, the average time needed to clean each unit type, taking into account travel time between properties.
  • Housekeepers’ mobile app includes the status, the timing, and any notes you may have left for them. The system captures their time and location at the start and end of every task.
  • Housekeepers can be required to take photos for each task they complete, so you can check on the quality of the clean.
  • Photos are timestamped to help combat unfounded guest complaints.
  • Housekeepers can also report maintenance issues through the mobile app.
cleaning management feature in Zeevou

Guesty does not offer built-in cleaning features and suggests outsourcing cleaning services.

  • set your expectations by attaching photos and have a place to receive photos in real-time from cleaners
  • automate all communications through the system by email and SMS.

Self Check-ins

Zeevou has developed a fully remote automated booking processing system which allows you to collect guest details, take payments, sort out security deposits, and verify your guests from your home or office remotely.

Whether you use key safes, door locks with codes, KeyNest, or any other solution, you can rest assured that guests will not be sent any check-in instructions unless the booker has met all the conditions that you choose to set.

Guesty’s auto messaging enables you to send check-in instructions only if the Check-in Form has been completed. You can also use the filters to send your guests reminders to fill the Check-in Form.

Zeevou has developed a fully remote automated booking processing system which allows you to collect guest details, take payments, sort out security deposits, and verify your guests from your home or office remotely.

Whether you use key safes, door locks with codes, KeyNest, or any other solution, you can rest assured that guests will not be sent any check-in instructions unless the booker has met all the conditions that you choose to set.

Zeevou's self-check-ins

Guesty’s auto messaging enables you to send check-in instructions only if the Check-in Form has been completed. You can also use the filters to send your guests reminders to fill the Check-in Form.

Direct Booking Website

1. Zeevou offers free direct booking websites to literally everyone to support The Direct Booking Revolution!

2. Zeevou Website will automatically transfer the information of your properties, unit types, and units, from the PMS to the website…

3. Zeevou’s website reflects all reservations made through your website in your central calendar

4. Zeevou allows you to sync your existing website with Zeevou’s booking platform through Zeevou’s Open API. 

5. Zeevou generates a page for every country, city, and property similar to the hierarchy of the system.

6. There are no booking-related charges for direct bookings.

The SEO-friendly website created by Zeevou:

    • is customisable, allowing you to create custom pages;
    • has a blog section to help you rank higher on search engines;
    • has Open Tag Graphs for Facebook and Twitter content sharing;
    • can be integrated with the Google Search Console through the automatically generated sitemap, Google Analytics and Google Tag Manager;
    • can be integrated with Wordpress through a plugin and other sites such as Wix using iFrame;
    • creates vouchers and sets promotions as features relevant to its direct booking website.
    • allows you to track and capture abandoned bookings at your direct booking website directly through Google Tag Manager.

1. Guesty offers its website builder to its users free of charge. However, Guesty charges 3% commission of the income as its subscription fee. 

2. Guesty’s website reflects all reservations made through your website in your central calendar.

3. Guesty allows you to sync your existing website with Guesty’s booking platform through Guesty’s Open API.

The website created by Guesty: 

  • enables you to create customisable coupons to offer discounts to your customers. The user can set the minimum number of nights required, valid reservation dates, expiration of the coupon, and the number of times the coupon can be used
  • allows customisation in a sense that features the listing of your choice on the homepage.
  • can be integrated with Google Analytics to keep track of your marketing efforts. 
  • allows you to set up a Facebook Pixel to capture abandoned bookings directly through Facebook Ads.

1. Zeevou offers free direct booking websites to literally everyone to support The Direct Booking Revolution!

2. Zeevou Website will automatically transfer the information of your properties, unit types, and units, from the PMS to the website…

3. Zeevou’s website reflects all reservations made through your website in your central calendar

4. Zeevou allows you to sync your existing website with Zeevou’s booking platform through Zeevou’s Open API. 

5. Zeevou generates a page for every country, city, and property similar to the hierarchy of the system.

6. There are no booking-related charges for direct bookings.

The SEO-friendly website created by Zeevou:

    • is customisable, allowing you to create custom pages;
    • has a blog section to help you rank higher on search engines;
    • has Open Tag Graphs for Facebook and Twitter content sharing;
    • can be integrated with the Google Search Console through the automatically generated sitemap, Google Analytics and Google Tag Manager;
    • can be integrated with Wordpress through a plugin and other sites such as Wix using iFrame;
    • creates vouchers and sets promotions as features relevant to its direct booking website.
    • allows you to track and capture abandoned bookings at your direct booking website directly through Google Tag Manager.
Zeevou's direct booking website

1.Guesty offers its website builder to its users free of charge. However, Guesty charges 3% commission of the income as its subscription fee. 

2.Guesty’s website reflects all reservations made through your website in your central calendar.

3.Guesty allows you to sync your existing website with Guesty’s booking platform through Guesty’s Open API.

The website created by Guesty: 

  • enables you to create customisable coupons to offer discounts to your customers. The user can set the minimum number of nights required, valid reservation dates, expiration of the coupon, and the number of times the coupon can be used
  • allows customisation in a sense that features the listing of your choice on the homepage.
  • can be integrated with Google Analytics to keep track of your marketing efforts. 
  • allows you to set up a Facebook Pixel to capture abandoned bookings directly through Facebook Ads.
Zeevou's direct booking website

Extended Stays

Hospitality operators have been trying to accommodate long term guests due to the consequences of the COVID-19 pandemic.

Zeevou:

  • allows hosts to set weekly and monthly rates;
  • ensures that monthly invoices for extended stays do not vary from month to month;
  • allows for the setting of multiple rate plans running in parallel, so a different rate can be adopted for a nightly stay to that of a monthly stay for the same listing.

Guesty allows you to:

  • incorporate mid-term stays into your rental company’s business model.
  • apply custom rate strategies to your listings, and Guesty will automatically adjust your prices and minimum night rules accordingly. 
  • add your longer-term listings to Airbnb’s Monthly Stay program along with other leading mid-term booking channels.

Zeevou:

Hospitality operators have been trying to accommodate long term guests due to the consequences of the COVID-19 pandemic.

Zeevou:

  • allows hosts to set weekly and monthly rates;
  • ensures that monthly invoices for extended stays do not vary from month to month;
  • allows for the setting of multiple rate plans running in parallel, so a different rate can be adopted for a nightly stay to that of a monthly stay for the same listing.

Guesty allows you to:

  • incorporate mid-term stays into your rental company’s business model.
  • apply custom rate strategies to your listings, and Guesty will automatically adjust your prices and minimum night rules accordingly. 
  • add your longer-term listings to Airbnb’s Monthly Stay program along with other leading mid-term booking channels.

Guest Experience

Streamlined processing of your bookings by Zeevou contributes to a superior guest experience.

  • You can make sure that the steps a guest has to complete prior to being given access to the property are set out clearly at the point that a booking comes in.
  • After completing the aforementioned steps, the guest will then be informed that their booking has been confirmed.
  • Following this, you can automate the sharing of a house manual with information on the property or details of local businesses and attractions.
  • Closer to arrival, you can automate the sending of check-in instructions, including the ability to attach a check-in guide for each property.
  • Using the fully customisable trigger rules and variable-based templates, you can build a guest experience based on your vision of what it should be!

Guesty’s 24/7 Guest Communication Services: 

  • respond to your guests’  enquiries based on the urgency of incoming messages.
  • answer to incoming enquiries  during your team’s off-hours. 
  • can adjust bookings at your multi-calendar based on availability, price and location.
  • prioritise your reviews, escalating the most urgent ones to your attention.

Throughout filled detailed questionnaires and brief onboarding phases, Guesty users hand their guest communications to Guesty’s team of experts.

Zeevou:

Streamlined processing of your bookings by Zeevou contributes to a superior guest experience.

  • You can make sure that the steps a guest has to complete prior to being given access to the property are set out clearly at the point that a booking comes in.
  • After completing the aforementioned steps, the guest will then be informed that their booking has been confirmed.
  • Following this, you can automate the sharing of a house manual with information on the property or details of local businesses and attractions.
  • Closer to arrival, you can automate the sending of check-in instructions, including the ability to attach a check-in guide for each property.
  • Using the fully customisable trigger rules and variable-based templates, you can build a guest experience based on your vision of what it should be!

Guesty’s 24/7 Guest Communication Services: 

  • respond to your guests’  enquiries based on the urgency of incoming messages.
  • answer to incoming enquiries  during your team’s off-hours. 
  • can adjust bookings at your multi-calendar based on availability, price and location.
  • prioritise your reviews, escalating the most urgent ones to your attention.


Throughout filled detailed questionnaires and brief onboarding phases, Guesty users hand their guest communications to Guesty’s team of experts.

Guest CRM

Zeevou has a built-in guest CRM.

  • All the bookings related to a guest are displayed under their Guest Profile whether the booking is pulled in from an OTA or from your direct booking website.
  •   Payments are also recorded in these guest profiles, as well as all the bookings.
  •   Through this guest CRM you can send notes, emails, and text messages to your guests, as well as log tasks that relate to them.
  •   You can keep track of whether or not a guest has already been verified in Zeevou through their profile.
  • Guest profiles can be created in Zeevou even if they do not have a booking yet.

N/A

Zeevou has a built-in guest CRM.

  • All the bookings related to a guest are displayed under their Guest Profile whether the booking is pulled in from an OTA or from your direct booking website.
  •   Payments are also recorded in these guest profiles, as well as all the bookings.
  •   Through this guest CRM you can send notes, emails, and text messages to your guests, as well as log tasks that relate to them.
  •   You can keep track of whether or not a guest has already been verified in Zeevou through their profile.
  • Guest profiles can be created in Zeevou even if they do not have a booking yet.
Zeevou Guest CRM- Zeevou hub

Guesty:

N/A

Zeevou Guest CRM- Zeevou hub

Maintenance

Zeevou enables you to:

  • record maintenance issues;
  • keep track of who reported them, and how urgent they are;
  • add a description and upload attachments;
  • track the issues as they progress through various stages of completion through Zeevou Fix;
  • avoid expensive call-out fees by checking whether a staff member has verified the issue reported yet or not;
  • get housekeepers to report maintenance issues at the point of cleaning by submitting them through Zeevou’s Mobile App.

N/A

  • set your expectations by attaching photos and have a place to receive photos in real time from cleaners
  • automate all communications through the system by email and SMS.

Zeevou enables you to:

  • record maintenance issues;
  • keep track of who reported them, and how urgent they are;
  • add a description and upload attachments;
  • track the issues as they progress through various stages of completion through Zeevou Fix;
  • avoid expensive call-out fees by checking whether a staff member has verified the issue reported yet or not;
  • get housekeepers to report maintenance issues at the point of cleaning by submitting them through Zeevou’s Mobile App.

Guesty:

N/A

  • set your expectations by attaching photos and have a place to receive photos in real time from cleaners
  • automate all communications through the system by email and SMS.

Mobile App

Zeevou is developing a mobile app for use by various members of your team.

The mobile app for housekeepers is a native mobile app available for Android and iOS.

Apart from allowing for smoother communication between you, your housekeepers, and outsourced cleaning companies, it also enables you to:

  • automate the creation and assignment of check-out and mid-stay housekeeping tasks;
  • create tasks manually;
  • communicate important points to your housekeepers within Zeevou;
  • get a report of any issues that housekeepers have noticed directly through the Zeevou Mobile App;
  • Track the time and location at which housekeepers start and finish the cleans.

The Maintenance Mobile App, Host Mobile App, Investor Mobile App, and Guest Mobile App are going to be developed next. None of these further developments will cost you any money after being launched!

Guesty has its native mobile app, which enables its users to manage their business on-the-go.

  • Unified Inbox
  • Multi-Calendar 
  • Task Management tools

Employees will be notified through the access they have to the Task Management feature of your native mobile app. The employee’s task management software is included in the main app with a limited portion of  accessible information.

Zeevou is developing a mobile app for use by various members of your team.

The mobile app for housekeepers is a native mobile app available for Android and iOS.

Apart from allowing for smoother communication between you, your housekeepers, and outsourced cleaning companies, it also enables you to:

  • automate the creation and assignment of check-out and mid-stay housekeeping tasks;
  • create tasks manually;
  • communicate important points to your housekeepers within Zeevou;
  • get a report of any issues that housekeepers have noticed directly through the Zeevou Mobile App;
  • Track the time and location at which housekeepers start and finish the cleans.

The Maintenance Mobile App, Host Mobile App, Investor Mobile App, and Guest Mobile App are going to be developed next. None of these further developments will cost you any money after being launched!

Guesty has its native mobile app, which enables its users to manage their business on-the-go.

  • Unified Inbox
  • Multi-Calendar 
  • Task Management tools

Employees will be notified through the access they have to the Task Management feature of your native mobile app. The employee’s task management software is included in the main app with a limited portion of  accessible information.

Multiple Location PMS

With Zeevou, you are able to manage a chain of properties or properties across different countries in one unified hub, from one single login. You can also have properties with different currencies by the property…

  • The system architecture allows for global expansion, the structural hierarchy being based on multiple levels:
    1. Countries
    2. Cities
    3. Areas
    4. Properties
    5. Buildings
    6. Floors
    7. Unit Types
    8. Units
  • Similar units are grouped by unit type, allowing you to easily shift bookings, maximise your occupancy and increase your profits as a result.
  • At the property level, you can assign office staff, check-in staff, and housekeepers (a person, a team, or a company) who have limited access to the system. There are dedicated fields for check-in instructions, check-out instructions, and details on how to find the property. These can all be pulled into the automated emails that you can set up within Zeevou, avoiding the need to create a separate check-in template for each property.
  • Zeevou enables you to operate multiple brands from one place, while specifying a marketing distinction. You can set a brand for each property.
  • At the country level and city level, you can enter your meta title and meta description for SEO purposes, in addition to  specifying Open Graph Tags to optimise how your links are displayed across social media platforms.
  • The hierarchy of the system is automatically reflected on Zeevou’s direct booking website and booking engine. Setting up Zeevou means having a seamless direct booking website up and running.

Guesty’s Multi-Unit feature allows you to group similar listings together . In this way you can group your multi-units and single units to create a hotel complex and connect with SiteMinder and Booking.com. It also streamlines tasks and increases occupancy.

With Zeevou, you are able to manage a chain of properties or properties across different countries in one unified hub, from one single login. You can also have properties with different currencies by the property…

  • The system architecture allows for global expansion, the structural hierarchy being based on multiple levels:
    1. Countries
    2. Cities
    3. Areas
    4. Properties
    5. Buildings
    6. Floors
    7. Unit Types
    8. Units
  • Similar units are grouped by unit type, allowing you to easily shift bookings, maximise your occupancy and increase your profits as a result.
  • At the property level, you can assign office staff, check-in staff, and housekeepers (a person, a team, or a company) who have limited access to the system. There are dedicated fields for check-in instructions, check-out instructions, and details on how to find the property. These can all be pulled into the automated emails that you can set up within Zeevou, avoiding the need to create a separate check-in template for each property.
  • Zeevou enables you to operate multiple brands from one place, while specifying a marketing distinction. You can set a brand for each property.
  • At the country level and city level, you can enter your meta title and meta description for SEO purposes, in addition to  specifying Open Graph Tags to optimise how your links are displayed across social media platforms.
  • The hierarchy of the system is automatically reflected on Zeevou’s direct booking website and booking engine. Setting up Zeevou means having a seamless direct booking website up and running.

Guesty’s Multi-Unit feature allows you to group similar listings together . In this way you can group your multi-units and single units to create a hotel complex and connect with SiteMinder and Booking.com. It also streamlines tasks and increases occupancy.

Operations Management

Zeevou Do automates a large number of your day-to-day administrative tasks centrally…

  • Housekeeping: Zeevou automatically generates check-out and mid-stay housekeeping tasks and assigns these to staff.
  • Maintenance, Zeevou Fix allows you to record and track the progress of your maintenance issues.

Zeevou allows you to provide real-time access to all your staff.

All users added to Zeevou can access the calendar and their tasks through the responsive web app to cut down on internal communications.

Zeevou allows you to create a profile for each company that you are outsourcing like a cleaning provider, and associating a manager profile with it and offers them a limited view of the booking calendar.

Guesty enables task management by: 

  • creating tasks after specific triggering events such as check-ins, check-outs, planned arrivals or departures and reservation confirmations. Triggers might be related to property availability such as first availability in a row or end of rentals.

After completion of certain tasks, other actions are activated automatically similar to the domino effect.    

    • creating manual tasks and notifying the assignee. 
    • using the Task Management feature of Guesty mobile app.

Zeevou Do automates a large number of your day-to-day administrative tasks centrally.

  • Housekeeping: Zeevou automatically generates check-out and mid-stay housekeeping tasks and assigns these to staff.
  • Maintenance, Zeevou Fix allows you to record and track the progress of your maintenance issues.

Zeevou allows you to provide real-time access to all your staff.

All users added to Zeevou can access the calendar and their tasks through the responsive web app to cut down on internal communications.

Zeevou allows you to create a profile for each company that you are outsourcing like a cleaning provider, and associating a manager profile with it and offers them a limited view of the booking calendar.

Zeevou operation management

Guesty enables task management by: 

  • creating tasks after specific triggering events such as check-ins, check-outs, planned arrivals or departures and reservation confirmations. Triggers might be related to property availability such as first availability in a row or end of rentals.

After completion of certain tasks, other actions are activated automatically similar to the domino effect.    

    • creating manual tasks and notifying the assignee. 
    • using the Task Management feature of Guesty mobile app.
Guesty
Zeevou operation management
Guesty

Owner Portal

Zeevou’s Owner Portal offers real-time access to owners, landlords, and investors to provide them with transparency.

By logging in, they can get real-time information on the value of bookings and access to a real-time Monthly Profit Report that takes into account the deal that they have made with you.

Moreover, investors can view the number of guests staying, and arrival and departure times.

Furthermore, you can choose whether or not to allow them to see guest data, or whether you would prefer not to share this with them.

Investors can also create bookings and block dates directly within Zeevou so that you do not need to spend time on taking care of such requests.

Guesty’s Owner Portal brings transparency for the owners and is compatible with 15+ different languages. 

It provides reports that detail each property’s yearly and monthly revenues, compare their performances to one another and highlight notable trends.

Guesty’s Owner Portal allows the owners to reserve a stay at their properties directly from the portal.

Zeevou’s Owner Portal offers real-time access to owners, landlords, and investors to provide them with transparency.

By logging in, they can get real-time information on the value of bookings, as well as access to a real-time Monthly Profit Report that takes into account the deal that they have made with you.

Moreover, investors can view the number of guests staying, and arrival and departure times.

Furthermore, you can choose whether or not to allow them to see guest data, or whether you would prefer not to share this with them.

Investors can also create bookings and block dates directly within Zeevou so that you do not need to spend time on taking care of such requests.

Guesty’s Owner Portal brings transparency for the owners and is compatible with 15+ different languages.

It provides reports that detail each property’s yearly and monthly revenues, compare their performances to one another and highlight notable trends.

Guesty’s Owner Portal allows the owners to reserve a stay at their properties directly from the portal.

Guesty Owner Portal
Guesty Owner Portal

Payments

Zeevou streamlines the whole booking process and takes care of everything before a guest is given access. Zeevou Pay:

  • sends a 3-D Secure Payment Link to collect payments for bookings and add-ons, reducing the chances of fraud and chargebacks;
  • allows you to integrate with payment gateways to set different levels of security requirements based on the transaction amount;
  • enables you to log payments taken outside of the system in cash, by bank transfer, or through a card reader;
  • allows you to take payments over the phone;
  • has the option of turning on weekly or monthly invoicing;
  • has the Partial Payment Link feature to generate a payment link to collect payment for part of a booking to split the cost of a booking between guests.

Guesty’s online payment processor accumulates guests’ charges under their reservation, facilitates payments, and sends receipts to guests. 

The auto-payments feature allows Guesty to charge guests according to your specified policies. 

The auto-payments feature allows collecting each payment at the stage of your choice. However, one person has mentioned the deficiency of this feature and Guesty’s inability to split payment at Capterra. 

Guesty’s payment processing feature collects all payment-related information, adding them automatically to the data on your dashboard, which is useful for charging repeat guests.

Zeevou streamlines the whole booking process and takes care of everything before a guest is given access. Zeevou Pay:

  • sends a 3-D Secure Payment Link to collect payments for bookings and add-ons, reducing the chances of fraud and chargebacks;
  • allows you to integrate with payment gateways to set different levels of security requirements based on the transaction amount;
  • enables you to log payments taken outside of the system in cash, by bank transfer, or through a card reader;
  • allows you to take payments over the phone;
  • has the option of turning on weekly or monthly invoicing;
  • has the Partial Payment Link feature to generate a payment link to collect payment for part of a booking to split the cost of a booking between guests.

Guesty’s online payment processor accumulates guests’ charges under their reservation, facilitates payments, and sends receipts to guests.

The auto-payments feature allows Guesty to charge guests according to your specified policies. 

The auto-payments feature allows collecting each payment at the stage of your choice. However, one person has mentioned the deficiency of this feature and Guesty’s inability to split payment at Capterra. 

Guesty’s payment processing feature collects all payment-related information, adding them automatically to the data on your dashboard, which is useful for charging repeat guests.

Guesty Payment- Zeevou
Guesty Payment- Zeevou

Real-time Reporting

  • The reports can be filtered and sorted based on various fields, and specific searches can be saved to be reused in the future.
  • Data can be exported and downloaded at any time as CSV or Excel files.
  • Zeevou is in the unique position of being able to offer fully automated profit calculations for both hosts and investors in real-time.
  • To communicate data with different stakeholders, besides accounting and revenue management, a number of operational reports can be accessed by users, their staff, and outsourced companies.

Guesty Reporting Tools create reports on specific aspects of your business from over 65 parameters, including check-in time, addresses, revenue and much more.

Zeevou:

  • The reports can be filtered and sorted based on various fields, and specific searches can be saved to be reused in the future.
  • Data can be exported and downloaded at any time as CSV or Excel files.
  • Zeevou is in the unique position of being able to offer fully automated profit calculations for both hosts and investors in real-time.
  • To communicate data with different stakeholders, besides accounting and revenue management, a number of operational reports can be accessed by users, their staff, and outsourced companies.
Real time reporting of website- zeevou

Guesty Reporting Tools create reports on specific aspects of your business from over 65 parameters, including check-in time, addresses, revenue and much more.

Real-time Reporting- Zeevou
Real time reporting- Zeevou
Real-time Reporting- Zeevou

Revenue Management

You can automate rate-setting by signing up with one of Zeevou’s dynamic pricing integration partners such as Beyond Pricing or PriceLabs. Zeevou then distributes these rates to your own website for direct bookings, as well as…

to any channels you need. Rates can be set in bulk for multiple unit types in one go. Zeevou reports allow revenue managers to work more effectively.

Guesty’s Yield Management feature sets custom rate strategies to adjust rates and minimum night stay rules and offers rate plans.

Zeevou:

You can automate rate-setting by signing up with one of Zeevou’s dynamic pricing integration partners such as Beyond Pricing or PriceLabs. Zeevou then distributes these rates to your own website for direct bookings,

as well as to any channels you need. Rates can be set in bulk for multiple unit types in one go. Zeevou reports allow revenue managers to work more effectively

Revenue Management- website- Zeevou hub

Guesty’s Yield Management feature sets custom rate strategies to adjust rates and minimum night stay rules and offers rate plans.

Revenue Management Guesty- Zeevou
Revenue Management- Zeevou
Revenue Management Guesty- Zeevou

Premium Support

Zeevou provides all the required setup, onboarding, and training support for free for all its Patrons. You get a Partner Success Manager who will also be on hand over WhatsApp following set-up should you have any queries or concerns…

Zeevou will automatically import all your future Airbnb and Booking.com bookings, and you can import the rest using the Bulk Booking Import functionality.

Zeevou’s onboarding support is provided for as long as you need, as the ultimate goal is to make sure that you feel confident in using the system and can get all the support that you require.

For any specific queries, bug reports or to request new features, the built-in support system allows you to easily Raise a Hand directly to the developers.

Zeevou’s monthly Partner Host Forums are also an excellent opportunity for you to provide your feedback on the recently released features and contribute to Zeevou’s roadmap.

N/A

Kigo Platinum Support costs Monthly subscription of $500

Zeevou:

Zeevou provides all the required setup, onboarding, and training support for free for all its Patrons. You get a Partner Success Manager who will also be on hand over WhatsApp following set-up should you have any queries or concerns…

Zeevou will automatically import all your future Airbnb and Booking.com bookings, and you can import the rest using the Bulk Booking Import functionality.

Zeevou’s onboarding support is provided for as long as you need, as the ultimate goal is to make sure that you feel confident in using the system and can get all the support that you require.

For any specific queries, bug reports or to request new features, the built-in support system allows you to easily Raise a Hand directly to the developers.

Zeevou’s monthly Partner Host Forums are also an excellent opportunity for you to provide your feedback on the recently released features and contribute to Zeevou’s roadmap.

Guesty:

N/A

Kigo Platinum Support costs Monthly subscription of $500

Trust Accounting

Zeevou allows you to manage your own properties and those of other owners and ensures that your accounts don’t get muddled up. Besides a close integration with Xero, Zeevou also allows you to differentiate between income within the system.

Zeevou supports normal invoicing, as well as proxy invoicing for managed units and TOMS invoicing for EU-based operators.

Investor Deals in Zeevou allow you to configure the system to calculate income and expenses to mirror the deal you have set up in real life in a highly customisable manner.

The invoices generated by Zeevou take into account the investor deal in order to work out the account they should be applied to, and the tax schema to be used.

Zeevou also allows hosts to keep track of expenses – whether they be recurring or one-off, or payment-related expenses such as transaction costs or currency conversion fees. Expenses can also be allocated in full or in part to investors. The information around the splits in income and expenses between you and your investors is then taken into account in the Monthly Profit Report.

For those who require advanced payout routing, Zeevou also allows you to specify for each Investor Deal whether you want the funds to flow to your payment gateway or to that of the investor.

Guesty is integrated with Quickbooks and Xero for facilitating trust accounting. 

Sage Intacct is another integration you need to have if your vacation rental business is considered an enterprise-size company. 

Guesty does not include a built-in accounting module.

Zeevou allows you to manage your own properties and those of other owners and ensures that your accounts don’t get muddled up. Besides a close integration with Xero, Zeevou also allows you to differentiate between income within the system…

Zeevou supports normal invoicing, as well as proxy invoicing for managed units and TOMS invoicing for EU-based operators.

Investor Deals in Zeevou allow you to configure the system to calculate income and expenses to mirror the deal you have set up in real life in a highly customisable manner.

The invoices generated by Zeevou take into account the investor deal in order to work out the account they should be applied to, and the tax schema to be used.

Zeevou also allows hosts to keep track of expenses – whether they be recurring or one-off, or payment-related expenses such as transaction costs or currency conversion fees. Expenses can also be allocated in full or in part to investors. The information around the splits in income and expenses between you and your investors is then taken into account in the Monthly Profit Report.

For those who require advanced payout routing, Zeevou also allows you to specify for each Investor Deal whether you want the funds to flow to your payment gateway or to that of the investor.

Guesty is integrated with Quickbooks and Xero for facilitating trust accounting. 

Sage Intacct is another integration you need to have if your vacation rental business is considered an enterprise-size company. 

Guesty does not include a built-in accounting module.

Unified Inbox

Zeevou Chat allows you to import all your emails, be they from an OTA or a normal email with a general enquiry about your services from an owner. This means that your entire team can access all messages and emails from one central location in a unified inbox.

Each booking also contains a log of all communications (whether emails or SMSes) that relate to them.

Inboxes are created for every member of staff, for any team created within Zeevou, and for every brand that you use to market your properties.

Guesty Unified Inbox lets you receive emails and enquiries through booking channels and SMSes.  

Archiving and filtering capabilities, and also Saved Views are useful. The most effective Saved Views suggested by Guesty are: 

  1. Potential guests
  2. Guests checking in that day 
  3. Assignee

Zeevou Chat allows you to import all your emails, be they from an OTA or a normal email with a general enquiry about your services from an owner. This means that your entire team can access all messages and emails from one central location in a unified inbox…

Each booking also contains a log of all communications (whether emails or SMSes) that relate to them.

Inboxes are created for every member of staff, for any team created within Zeevou, and for every brand that you use to market your properties.

Unified inbox for vacation rentals- Zeevou

Guesty Unified Inbox lets you receive emails and enquiries through booking channels and SMSes.  

Archiving and filtering capabilities, and also Saved Views are useful. The most effective Saved Views suggested by Guesty are: 

  1. Potential guests
  2. Guests checking in that day 
  3. Assignee

Zeevou vs Guesty: Which Property Management System to Choose?

Guesty is one of the most popular PMS providers in the vacation rental industry. It is an established brand with many branches all around the world. Guesty has a different pricing strategy compared to most of its competitors. The pricing model is commission-based, which means you will be charged on the bookings made through the software. This naturally increases the amount of commission you have to pay to Guesty while managing and scaling your short-term rental business. There are also other charges such as the initial set-up fee. Guesty lacks built-in Trust Accounting, cleaning management, and maintenance management. Guesty does not have any specific module to accumulate guest’s data in a guest CRM. However, Guesty is famous for having one of the most user-friendly platforms in the industry. 

Zeevou has developed a wide range of features which allow you full automation and tools to get more direct bookings. So, as your business grows, you do not need to worry about the large amounts of commissions and subscription fees. Zeevou’s Automated Booking Processing is one of the unique features of Zeevou, which helps create a valuable asset for your business, a Guest CRM database even through bookings coming from OTAs. Zeevou provides you with all the features it develops over time based on its roadmap with the development tasks prioritised with the help of Zeevou’s clients, whom Zeevou proudly calls Patrons! Zeevou’s pricing model does not charge any commissions on your bookings as it works based on a fixed amount changing in harmony with the number of units you upload on Zeevou. So, as the number of units grows, the less you’ll have to pay per unit. In other words, you will never have to pay commissions to Zeevou in any forms. Plus, there are no set-up and onboarding fees involved.

We are committed to ensuring that all our comparisons are factually entirely correct and accurate. If you have spotted anything that you feel is wrong or misleading in this comparison, we’d appreciate hearing from you.

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