There are two points about your business that you need to know before choosing a PMS:
- The number of direct bookings you receive
- The OTAs you work with
If you get many direct bookings on your website, on the phone, or from loyal previous guests, you will need to take advantage of an automated booking confirmation process. Managing all the steps of creating a booking manually is very time-consuming. The steps include creating the booking, the payment link and invoice, the transaction link for the security deposit, asking for a photo ID, signing terms and conditions, etc.
Every short-term rental has its unique challenges. You will not face many difficulties with many PMSes out there in the market if listing and managing your rentals on Vrbo, Booking.com, TripAdvisor, and Airbnb is all you need. However, suppose you need to connect to more channels. In that case, you need to look for a PMS that provides a two-way API connection with many channels and OTAs simply because iCal synchronisation can put your company at the risk of receiving double bookings.