How can I capture security deposit?

If your guest has damaged your property, you want to capture some or the whole amount of the security deposit. To do so, you should:

  1. Go to booking view page.
  2. Click on orange Finance button.
  3. Click on Charge Security Deposit.
  4. Choose the Penalty Type. You can define a Penalty Type in the Settings just for Security Deposit. Otherwise, you can choose Penalty.
  5. Associated Cost means how much is the actual cost of the damage. It is for your own financial report.
  6. Amount to Capture is the amount you want to capture from the security deposit.
  7. The Reason will populate the automated email sent to the guests informing them that you are charging them for the damage they have caused.
  8. At the end, click on Confirm.

You can only charge the security deposit only once.

If you charge the security deposit through your payment gateway, you can just log the amount.


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