NewBook vs Zeevou
Supposing that you are a vacation rental owner, being involved in the property management industry, chances are that you have used a Channel Manager, a Property Management Software, and/or a booking engine. You might be looking for the best possible tools to start your short term business or you are thinking about trying a new solution. Either way, you’ll be more than likely to experience difficulty choosing the best option. A whole lot of pros-and-cons-weighing is required.
While seeking the solutions, all demos look great. But once you sign up, you quickly notice that all that glisters is not gold! You might not distinguish between the existing tools and features unless you have used a PMS or a channel manager in the past. In addition, you find all the features checked while exploring the existing solutions’ webpages. In a series of short articles, Zeevou will be comparing the features and functionalities of other providers against its own in a fair manner. Ultimately, it’s up to you to choose the PMS and/or channel manager that best suits your requirements as a property manager. These product comparison posts aim to provide a detailed aspect-centric comparison. In an aspect-centric comparison, we review how these systems perform in some aspects.
The Problem of Hidden Facts
Comparing PMS solutions, you hardly recognise some aspects which are normally quite impactful to performance of your vacation rental business. Hidden fees and unresponsive support team are two of the main ones in that list. Hidden fees might become a considerable portion of all your expenses. Late or unresponsive support teams will make severe consequences such as loss of bookings and revenue. In this article, we would like to provide you with the facts collected through review sites such as Capterra and Softwareadvice, as well as detailed study of Zeevou vs Newbook.
NewBook was founded in 2010 by Brad Illich to provide a cloud based Property Management Software, especially for RV parks and resorts. NewBook keeps updating and its PMS’s new interface proves its urge to keep up with new trends. Its online booking solutions, 2 Way SMS and Email Inbox, Paperless Check In and Mobile apps for guests are amongst its top features. NewBook provides a lot of different reports for checking revenue, bookings and staff performance. NewBook also enables the user to set different kinds of surveys with smart detection of keywords to optimise the VRO’s businesses. Currently, NewBook has employees across Australia, the United Kingdom and the United States.
Zeevou is an easy-to-use online platform that automates all aspects of hospitality management, from marketing, to bookings, to operations in a single unified hub. Zeevou was born out of Na’ím Anís Paymán’s short term rental business result as he saw the inadequacies of property management systems and channel managers in the market.
Zeevou claims that it has devised a platform to bring about The Direct Booking Revolution! Some of the unique features of Zeevou are listed below:
- 5-Step Booking Confirmation Process to automate the booking process.
- Reduction of operational management headaches with Zeevou Do.
- More direct bookings through Zeevou Show’s SEO-friendly website.
- Management of direct payments, deposit pre-authorization and its automatic release.
- Customised reports
By pressing the Default Booking Tasks button, the staff in charge will be notified of a set of tasks before the guest’s arrival.
Record of Guests’ Email addresses
Setup, Training, and Support
Mobile App (For Guests and Staff)
Zeevou or NewBook?
Zeevou includes more functionalities if you are operating a vacation rental business with many properties or you are planning to expand. The geographic hierarchy of Zeevou which organises the properties in multi-country, multi-city, and unit type grouping categories are quite new between property management systems. If the business is the operation of properties in different locations, this option is what you’ll need. Unit type grouping is also useful in case you have a property including similar units, so you can define a unit type and enter information for the unit type which can be applied to the other rooms in the group. Gathering guests’ real email addresses for email marketing is very unique to Zeevou, stimulating direct booking. Zeevou provides unlimited and free support and it does not charge you for setup and training. Its new pricing packages are also particularly designed for the benefit of the owners and managers with many units. The more you put in Zeevou’s trust, the less you pay and it is always cheaper when you ask for an annual subscription.
Zeevou does not charge you by hidden fees. Zeevou is committed to offer online support forever and for free.
NewBook is a cloud-based solution to streamline management processes of hotels, holiday parks/camps, apartments/villas, motels, hostels, student accomodations, permanent residentials, marinas, etc. To manage all different types of accommodations the software must be very comprehensive, based on a very accurate study of all those requirements. According to one of the reviews recorded at Softwareadvice is about lack of some features related to maintenance and management of assets which are unique to vacation rentals and different from typical motels or caravan parks. There were a complaint related to poor support and also one recorded about direct connections to mostly Australian based channels. The good point is that Newbook has a section dedicated to feature suggestions.