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Zeevou vs NewBook

Supposing that you are a vacation rental owner, being involved in the property management industry, chances are that you have used a channel manager, a property management system, and/or a booking engine. You might be looking for the best possible tools to start your short term rental business, or you are thinking about trying a new solution. Either way, you’ll be more than likely to experience difficulty choosing  the best option. A whole lot of pros-and-cons-weighing is required.

Zeevou vs NewBook- which PMS works better?

While seeking the solutions, all demos look great. But once you sign up, you quickly notice that all that glisters is not gold! You might not distinguish between the existing tools and features unless you have used a PMS or a channel manager in the past. In addition, what you find as existing solutions and features on PMS providers’ websites may tick all the boxes, at least in theory. 

In a series of short articles, Zeevou will be comparing the features and functionalities of other providers against its own in a fair manner. Ultimately, it’s up to you to choose the PMS and/or channel manager that best suits your requirements as a property manager. 

These product comparison posts aim to provide a detailed aspect-centric comparison. What follows is a review of some of the aspects of Zeevou and NewBook to finally arrive at an answer to the question of Zeevou vs NewBook.

The Problem of Hidden Facts

Comparing PMS solutions, you hardly recognise some aspects which are normally quite impactful to the performance of your vacation rental business. Hidden fees and unresponsive support teams are two of the main ones in that list. Hidden fees might become a considerable portion adding up to your overall expenses. Late or unresponsive support teams will make severe consequences such as loss of bookings and revenue. In this article, we would like to provide you with the facts collected through review sites such as Capterra and Softwareadvice to compare Zeevou vs Newbook to help you make a more informed decision.

NewBook

NewBook was founded in 2010 by Brad Illich to provide a cloud-based Property Management Software, especially for RV parks and resorts. NewBook keeps updating and its PMS’s new interface proves its urge to keep up with new trends. Its online booking solutions, 2-Way SMS and email inbox, paperless check-in and mobile apps for guests are amongst its top features. NewBook provides a lot of different reports for checking revenue, bookings and staff performance. NewBook also enables the user to set different kinds of surveys with smart detection of keywords to optimise the VRO’s businesses. Currently, NewBook has employees across Australia, the United Kingdom and the United States.

Zeevou

  1. Zeevou is an easy-to-use online platform that automates all aspects of hospitality management, from marketing, to bookings, to operations in a single unified hub. Zeevou was born out of Na’ím Anís Paymán’s short term rental business as he saw the inadequacies of property management systems and channel managers in the market. Zeevou claims that it has devised a platform to bring about The Direct Booking Revolution! Some of the unique features of Zeevou are listed below:

    1. 5-Step Booking Confirmation Process to automate the booking process.
    2. Reduction of operational management headaches with Zeevou Do.
    3. More direct bookings through Zeevou Show’s SEO-friendly website.
    4. Management of direct payments, security deposit pre-authorisation and its automatic release.
    5. Customised reports.
NewBook Logo

Automated Booking Processing

Zeevou processes bookings as easily as your Airbnb experience, besides enabling you to vet your guests. This automation is applied to all bookings from OTA bookings to direct booking ones through your website. Zeevou ensures that check-in instructions will never be sent out without you being fully protected as a host.

When a booking is received at Zeevou, an email is sent to the guest which states the steps that are waiting to be taken. In addition to differentiating the necessary parts to be filled from the rest, you can customise the steps you wish to activate or marking the compulsory parts for guests.

Zeevou has changed the booking process to an automated booking process. It can contain up to five steps.

  1. Collection of Guest Details
    • Guests can specify if they are booking for themselves or on behalf of someone else
    • Zeevou hides any forwarding email addresses from channels in order to capture the guests’ real email address and GDPR-compliant marketing consent.
    • Business and leisure bookers are identified.
    • Early check-ins can be upsold.
  2. Additional Guests
    • This optional step enables you to collect information on all the guests staying to further enrich your contact database.
    • Guests can flag any members of their group in case they are planning a surprise celebration.
  3. 3-D Secure Links for Payments
    • A 3-D Secure link is sent to the guests to complete their payment, ignoring card details sent across by channels.
    • Guests can download a draft invoice for their stay at the point of payment.
    • 3-D Secure payment links lead the guest to prove that they are the genuine owner of the card, reducing the risk of unauthorised usage of cards.
  4. Fully Automated Security Deposits
    One of Zeevou’s most unique features is that it enables you to fully automate your security deposits.
    • You can set the timeline for security deposits to be pre-authorised and released.
    • The system will automatically attempt to block the funds off the card according to the specified timeline.
    • It is possible to use a different payment gateway for security deposits to be the one used for payments. In addition, guests can enter two seperate cards for the payment and security deposit.
    • If you need to charge a security deposit, you will then be able to do so without having to leave Zeevou.
  5. Thorough Guest Vetting
    • Zeevou’s integration with Signable allows you to get your terms and conditions digitally signed by guests. You can even ask the guest to upload files like a scanned version of their passport/ID, or a photo of their card.
    • Zeevou shows if terms and conditions have been signed by the guest.
    • You can then review all the information you have gathered, and verify the guest in the system.
    • Once a guest has been marked as verified, should they return to any of your properties in the future, they would not be required to go through the verification process a second time.

At NewBook, guests select their room from the available options on the website. You can also sell add-ons and activities. Payments can be made in installments. With the help of Stripe which is among its payment gateways, the users are able to adjust the number of days before pre-authorisation expiration.

By pressing the Default Booking Tasks button, the staff in charge will be notified of a set of tasks before the guest’s arrival.

The automatic invoice generation of NewBook helps you manage ongoing and annual fees. Invoices can be sent automatically on the due date and every seven days after that if it remains unpaid.

Zeevou:

Zeevou processes bookings as easily as your Airbnb experience, besides enabling you to vet your guests. This automation is applied to all bookings from OTA bookings to direct booking ones through your website. Zeevou ensures that check-in instructions will never be sent out without you being fully protected as a host.

When a booking is received at Zeevou, an email is sent to the guest which states the steps that are waiting to be taken. In addition to differentiating the necessary parts to be filled from the rest, you can customise the steps you wish to activate or marking the compulsory parts for guests.

Zeevou has changed the booking process to an automated booking process. It can contain up to five steps.

  1. Collection of Guest Details
    • Guests can specify if they are booking for themselves or on behalf of someone else
    • Zeevou hides any forwarding email addresses from channels in order to capture the guests’ real email address and GDPR-compliant marketing consent.
    • Business and leisure bookers are identified.
    • Early check-ins can be upsold.
  2. Additional Guests
    • This optional step enables you to collect information on all the guests staying to further enrich your contact database.
    • Guests can flag any members of their group in case they are planning a surprise celebration.
  3. 3-D Secure Links for Payments
    • A 3-D Secure link is sent to the guests to complete their payment, ignoring card details sent across by channels.
    • Guests can download a draft invoice for their stay at the point of payment.
    • 3-D Secure payment links lead the guest to prove that they are the genuine owner of the card, reducing the risk of unauthorised usage of cards.
  4. Fully Automated Security Deposits
    One of Zeevou’s most unique features is that it enables you to fully automate your security deposits.
    • You can set the timeline for security deposits to be pre-authorised and released.
    • The system will automatically attempt to block the funds off the card according to the specified timeline.
    • It is possible to use a different payment gateway for security deposits to be the one used for payments. In addition, guests can enter two seperate cards for the payment and security deposit.
    • If you need to charge a security deposit, you will then be able to do so without having to leave Zeevou.
  5. Thorough Guest Vetting
    • Zeevou’s integration with Signable allows you to get your terms and conditions digitally signed by guests. You can even ask the guest to upload files like a scanned version of their passport/ID, or a photo of their card.
    • Zeevou shows if terms and conditions have been signed by the guest.
    • You can then review all the information you have gathered, and verify the guest in the system.
    • Once a guest has been marked as verified, should they return to any of your properties in the future, they would not be required to go through the verification process a second time.
How does zeevou works? Zeevou hub

NewBook:

At NewBook, guests select their room from the available options on the website. You can also sell add-ons and activities. Payments can be made in installments. With the help of Stripe which is among its payment gateways, the users are able to adjust the number of days before pre-authorisation expiration.

By pressing the Default Booking Tasks button, the staff in charge will be notified of a set of tasks before the guest’s arrival.

The automatic invoice generation of NewBook helps you manage ongoing and annual fees. Invoices can be sent automatically on the due date and every seven days after that if it remains unpaid.

How does Newbook work? Newbook website
How does zeevou works? Zeevou hub
How does Newbook work? Newbook website

Channel Manager

Zeevou provides 2-way API integrations with more than two hundred channels from OTAs to property listing sites. API integrations are preferred to iCal links as rates and availability sent through API connections are pretty much in real time. All the channels that Zeevou advertises are channels that it has two-way API integrations with.

By using Zeevou:

  • You can advertise your properties on Zeevou Direct to increase direct bookings without losing money in the form of commissions!
  • You can add a fixed amount as a mark-up to compensate for the channel’s commission for other channels.
  • You do not need to pay any extra fees or commissions for bookings that flow through Zeevou’s channel manager.

N.B. Zeevou does not create listings for you or sync images and other content to OTAs except for on Zeevou Direct and Here to Help.

The integrated channel manager of NewBook allows you to manage your listings on OTAs, pushing rates and avoiding overbookings. The cost  of booking through the channels is £1.20 per booking for  0-150 and £0.00 per booking for 151+. If you wish to get direct bookings through the increase in the number of reservations on your website, NewBook captures some money per booking which is £0.00 for 0-30 bookings, and £0.60 for each of 31+ bookings. 

Zeevou:

Zeevou provides 2-way API integrations with more than two hundred channels from OTAs to property listing sites. API integrations are preferred to iCal links as rates and availability sent through API connections are pretty much in real time. All the channels that Zeevou advertises are channels that it has two-way API integrations with.

By using Zeevou:

  • You can advertise your properties on Zeevou Direct to increase direct bookings without losing money in the form of commissions!
  • You can add a fixed amount as a mark-up to compensate for the channel’s commission for other channels.
  • You do not need to pay any extra fees or commissions for bookings that flow through Zeevou’s channel manager.

N.B. Zeevou does not create listings for you or sync images and other content to OTAs except for on Zeevou Direct and Here to Help.

Zeevou website integration

NewBook:

The integrated channel manager of NewBook allows you to manage your listings on OTAs, pushing rates and avoiding overbookings. The cost  of booking through the channels is £1.20 per booking for  0-150 and £0.00 per booking for 151+. If you wish to get direct bookings through the increase in the number of reservations on your website, NewBook captures some money per booking which is £0.00 for 0-30 bookings, and £0.60 for each of 31+ bookings. 

Newbook website integration
Zeevou website integration
Newbook website integration

Cleaning

Zeevou aims to automate your cleaning management as much as possible. In light of this, there are a number of features that Zeevou has developed to decrease the amount of time you or your team have to spend managing your housekeepers or outsourced cleaning companies:

  • Check-out & mid-stay housekeeping tasks are automatically generated according to your specified frequency of cleans.
  • You can keep track of housekeepers’ availability,  and they can request leaves through the mobile app.
  • Zeevou’s advanced allocation algorithm optimises task allocations to housekeepers based on check-out and check-in times of guests, cleaners availability, the average time needed to clean each unit type, taking into account travel time between properties.
  • Housekeepers’ mobile app includes the status, the timing, and any notes you may have left for them. The system captures their time and location at the start and end of every task.
  • Housekeepers can be required to take photos for each task they complete, so you can check on the quality of the clean.
  • Photos are timestamped to help combat unfounded guest complaints.
  • Housekeepers can also report maintenance issues through the mobile app.

NewBook offers a task management feature to trigger and automate tasks. You can set the tasks, and the system notifies you with the help of automatic alerts and reminders.

Zeevou:

Zeevou aims to automate your cleaning management as much as possible. In light of this, there are a number of features that Zeevou has developed to decrease the amount of time you or your team have to spend managing your housekeepers or outsourced cleaning companies:

  • Check-out & mid-stay housekeeping tasks are automatically generated according to your specified frequency of cleans.
  • You can keep track of housekeepers’ availability,  and they can request leaves through the mobile app.
  • Zeevou’s advanced allocation algorithm optimises task allocations to housekeepers based on check-out and check-in times of guests, cleaners availability, the average time needed to clean each unit type, taking into account travel time between properties.
  • Housekeepers’ mobile app includes the status, the timing, and any notes you may have left for them. The system captures their time and location at the start and end of every task.
  • Housekeepers can be required to take photos for each task they complete, so you can check on the quality of the clean.
  • Photos are timestamped to help combat unfounded guest complaints.
  • Housekeepers can also report maintenance issues through the mobile app.

NewBook:

NewBook offers a task management feature to trigger and automate tasks. You can set the tasks, and the system notifies you with the help of automatic alerts and reminders.

Self Check-ins

Zeevou has developed a fully remote automated booking processing system which allows you to collect guest details, take payments, sort out security deposits, and verify your guests from your home or office remotely.

Whether you use key safes, door locks with codes, KeyNest, or any other solution, you can rest assured that guests will not be sent any check-in instructions unless all the conditions that you choose to set have been met by the booker.

N/A

Zeevou:

Zeevou has developed a fully remote automated booking processing system which allows you to collect guest details, take payments, sort out security deposits, and verify your guests from your home or office remotely.

Whether you use key safes, door locks with codes, KeyNest, or any other solution, you can rest assured that guests will not be sent any check-in instructions unless all the conditions that you choose to set have been met by the booker.

Zeevou's self-check-ins
NewBook:
N/A
Zeevou's self-check-ins

Direct Booking Website

  1. Zeevou offers free direct booking websites to literally everyone to support The Direct Booking Revolution!
  2. Zeevou Website will automatically transfer the information of your properties, unit types, and units, from the PMS to the website…
  1. Zeevou generates a page for every country, city, and property similar to the hierarchy of the system.
  2. There are no booking-related charges for direct bookings.

The SEO-friendly website created by Zeevou:

  • is customisable, allowing you to create custom pages;
  • has a blog section to help you rank higher on search engines;
  • has Open Tag Graphs for Facebook and Twitter content sharing;
  • can be integrated with the Google Search Console through the automatically generated sitemap, Google Analytics and Google Tag Manager;
  • can be integrated with Wordpress through a plugin and other sites such as Wix using iFrame.

NewBook Creative provides you with a tailored-designed website. It is strengthened by Google Analytics to measure website traffic, social media activity, SEO, and ad revenue.

Zeevou:

  1. Zeevou offers free direct booking websites to literally everyone to support The Direct Booking Revolution!
  2. Zeevou Website will automatically transfer the information of your properties, unit types, and units, from the PMS to the website…
  1. Zeevou generates a page for every country, city, and property similar to the hierarchy of the system.
  2. There are no booking-related charges for direct bookings.

The SEO-friendly website created by Zeevou:

  • is customisable, allowing you to create custom pages;
  • has a blog section to help you rank higher on search engines;
  • has Open Tag Graphs for Facebook and Twitter content sharing;
  • can be integrated with the Google Search Console through the automatically generated sitemap, Google Analytics and Google Tag Manager;
  • can be integrated with Wordpress through a plugin and other sites such as Wix using iFrame.
Zeevou's direct booking website

NewBook:

NewBook Creative provides you with a tailored-designed website. It is strengthened by Google Analytics to measure website traffic, social media activity, SEO, and ad revenue.

Newbook's direct booking website
Zeevou's direct booking website
Newbook's direct booking website

Extended Stays

Hospitality operators have been trying to accommodate long term guests due to the consequences of the COVID-19 pandemic.

Zeevou:

  • allows hosts to set weekly and monthly rates;
  • ensures that monthly invoices for extended stays do not vary from month to month;
  • allows for the setting of multiple rate plans running in parallel, so a different rate can be adopted for a nightly stay to that of a monthly stay for the same listing.

N/A

Zeevou:

Hospitality operators have been trying to accommodate long term guests due to the consequences of the COVID-19 pandemic.

Zeevou:

  • allows hosts to set weekly and monthly rates;
  • ensures that monthly invoices for extended stays do not vary from month to month;
  • allows for the setting of multiple rate plans running in parallel, so a different rate can be adopted for a nightly stay to that of a monthly stay for the same listing.

NewBook:

N/A

Guest Experience

Streamlined processing of your bookings by Zeevou contributes to a superior guest experience.

  • You can make sure that the steps a guest has to complete prior to being given access to the property are set out clearly at the point that a booking comes in.
  • After completing the aforementioned steps, the guest will then be informed that their booking has been confirmed.
  • Following this, you can automate the sharing of a house manual with information on the property or details of local businesses and attractions.
  • Closer to arrival, you can automate the sending of check-in instructions, including the ability to attach a check-in guide for each property.
  • Using the fully customisable trigger rules and variable-based templates, you can build a guest experience based on your vision of what it should be!

Guest Portal allows the guests to make changes and check their booking, order add-ons, sign documents, and make payments.

Zeevou:

Streamlined processing of your bookings by Zeevou contributes to a superior guest experience.

  • You can make sure that the steps a guest has to complete prior to being given access to the property are set out clearly at the point that a booking comes in.
  • After completing the aforementioned steps, the guest will then be informed that their booking has been confirmed.
  • Following this, you can automate the sharing of a house manual with information on the property or details of local businesses and attractions.
  • Closer to arrival, you can automate the sending of check-in instructions, including the ability to attach a check-in guide for each property.
  • Using the fully customisable trigger rules and variable-based templates, you can build a guest experience based on your vision of what it should be!

NewBook:

Guest Portal allows the guests to make changes and check their booking, order add-ons, sign documents, and make payments.

Newbook's guest assess
Newbook's guest assess

Guest CRM

Zeevou has a built-in guest CRM.

  • All the bookings related to a guest are displayed under their Guest Profile whether the booking is pulled in from an OTA or from your direct booking website.
  •   Payments are also recorded in these guest profiles, as well as all the bookings.
  •   Through this guest CRM you can send notes, emails, and text messages to your guests, as well as log tasks that relate to them.
  •   You can keep track of whether or not a guest has already been verified in Zeevou through their profile.
  • Guest profiles can be created in Zeevou even if they do not have a booking yet.

NewBook stores all the entered email addresses as Leads. You can use this data to offer the potential guests special promotions and keep them engaged. 

Zeevou:

Zeevou has a built-in guest CRM.

  • All the bookings related to a guest are displayed under their Guest Profile whether the booking is pulled in from an OTA or from your direct booking website.
  •   Payments are also recorded in these guest profiles, as well as all the bookings.
  •   Through this guest CRM you can send notes, emails, and text messages to your guests, as well as log tasks that relate to them.
  •   You can keep track of whether or not a guest has already been verified in Zeevou through their profile.
  • Guest profiles can be created in Zeevou even if they do not have a booking yet.
Guest CRM Zeevou hub

NewBook:

NewBook stores all the entered email addresses as Leads. You can use this data to offer the potential guests special promotions and keep them engaged. 

Guest CRM Zeevou hub

Maintenance

Zeevou enables you to:

  • Record maintenance issues;
  • Keep track of who reported them, and how urgent they are;
  • add a description and upload attachments;
  • track the issues as they progress through various stages of completion through Zeevou Fix;
  • avoid expensive call-out fees by checking whether a staff member has verified the issue reported yet or not;
  • get housekeepers to report maintenance issues at the point of cleaning by submitting them through Zeevou’s Mobile App.

N/A

Zeevou:

Zeevou enables you to:

  • Record maintenance issues;
  • Keep track of who reported them, and how urgent they are;
  • add a description and upload attachments;
  • track the issues as they progress through various stages of completion through Zeevou Fix;
  • avoid expensive call-out fees by checking whether a staff member has verified the issue reported yet or not;
  • get housekeepers to report maintenance issues at the point of cleaning by submitting them through Zeevou’s Mobile App.

NewBook:

N/A

Mobile App

Zeevou is developing a mobile app for use by various members of your team.

The mobile app for housekeepers is a native mobile app available for Android and iOS.

Apart from allowing for smoother communication between you, your housekeepers, and outsourced cleaning companies, it also enables you to:

  • automate the creation and assignment of check-out and mid-stay housekeeping tasks;
  • create tasks manually;
  • communicate important points to your housekeepers within Zeevou;
  • get a report of any issues that housekeepers have noticed directly through the Zeevou Mobile App;
  • Track the time and location at which housekeepers start and finish the cleans.

The Maintenance Mobile App, Host Mobile App, Investor Mobile App, and Guest Mobile App are going to be developed next. None of these further developments will cost you any money after being launched!

NewBook has developed mobile apps for guests and staff. 

Zeevou:

Zeevou is developing a mobile app for use by various members of your team.

The mobile app for housekeepers is a native mobile app available for Android and iOS.

Apart from allowing for smoother communication between you, your housekeepers, and outsourced cleaning companies, it also enables you to:

  • automate the creation and assignment of check-out and mid-stay housekeeping tasks;
  • create tasks manually;
  • communicate important points to your housekeepers within Zeevou;
  • get a report of any issues that housekeepers have noticed directly through the Zeevou Mobile App;
  • Track the time and location at which housekeepers start and finish the cleans.

The Maintenance Mobile App, Host Mobile App, Investor Mobile App, and Guest Mobile App are going to be developed next. None of these further developments will cost you any money after being launched!

NewBook:

NewBook has developed mobile apps for guests and staff. 

Multiple Location PMS

With Zeevou, you are able to manage a chain of properties or properties across different countries in one unified hub, from one single login. You can also have properties with different currencies by the property…

  • The system architecture allows for global expansion, the structural hierarchy being based on multiple levels:
    1. Countries
    2. Cities
    3. Areas
    4. Properties
    5. Buildings
    6. Floors
    7. Unit Types
    8. Units
  • Similar units are grouped by unit type, allowing you to easily shift bookings, maximise your occupancy and increase your profits as a result.
  • At the property level, you can assign office staff, check-in staff, and housekeepers (a person, a team, or a company) who have limited access to the system. There are dedicated fields for check-in instructions, check-out instructions, and details on how to find the property. These can all be pulled into the automated emails that you can set up within Zeevou, avoiding the need to create a separate check-in template for each property.
  • Zeevou enables you to operate multiple brands from one place, while specifying a marketing distinction. You can set a brand for each property.
  • At the country level and city level, you can enter your meta title and meta description for SEO purposes, in addition to  specifying Open Graph Tags to optimise how your links are displayed across social media platforms.
  • The hierarchy of the system is automatically reflected on Zeevou’s direct booking website and booking engine. Setting up Zeevou means having a seamless direct booking website up and running.

NewBook enables you to accept different currencies. By selecting the currency of your preference, you can also get financial reports in the specified currency too.

Zeevou:

With Zeevou, you are able to manage a chain of properties or properties across different countries in one unified hub, from one single login. You can also have properties with different currencies by the property…

  • The system architecture allows for global expansion, the structural hierarchy being based on multiple levels:
    1. Countries
    2. Cities
    3. Areas
    4. Properties
    5. Buildings
    6. Floors
    7. Unit Types
    8. Units
  • Similar units are grouped by unit type, allowing you to easily shift bookings, maximise your occupancy and increase your profits as a result.
  • At the property level, you can assign office staff, check-in staff, and housekeepers (a person, a team, or a company) who have limited access to the system. There are dedicated fields for check-in instructions, check-out instructions, and details on how to find the property. These can all be pulled into the automated emails that you can set up within Zeevou, avoiding the need to create a separate check-in template for each property.
  • Zeevou enables you to operate multiple brands from one place, while specifying a marketing distinction. You can set a brand for each property.
  • At the country level and city level, you can enter your meta title and meta description for SEO purposes, in addition to  specifying Open Graph Tags to optimise how your links are displayed across social media platforms.
  • The hierarchy of the system is automatically reflected on Zeevou’s direct booking website and booking engine. Setting up Zeevou means having a seamless direct booking website up and running.
Newbook vs Zeevou- Multiple location PMS

NewBook:

NewBook enables you to accept different currencies. By selecting the currency of your preference, you can also get financial reports in the specified currency too.

Newbook vs Zeevou- Multiple location PMS

Operations Management

Zeevou Do automates a large number of your day-to-day administrative tasks centrally…

  • Check-ins: The automated booking processing ensures that all the required steps have been completed before self-check-in instructions are sent out.
  • Housekeeping:  Zeevou automatically generates check-out and mid-stay housekeeping tasks and assigns these to staff.
  • Maintenance, Zeevou Fix allows you to record and track the progress of your maintenance issues.

Zeevou allows you to provide real-time access to all your staff.

All users added to Zeevou can access the calendar and their tasks through the responsive web app to cut down on internal communications.

Zeevou allows you to create a profile for each company that you are outsourcing like a cleaning provider, and associating a manager profile with it and offers them a limited view of the booking calendar.

Staff management: By defining a task, a staff member can be assigned and notified via email, SMS or NewBook notification. Automatic alerts, reminders, and triggers remind your staff to never forget when a task is due.

Zeevou:

Zeevou Do automates a large number of your day-to-day administrative tasks centrally…

  • Check-ins: The automated booking processing ensures that all the required steps have been completed before self-check-in instructions are sent out.
  • Housekeeping:  Zeevou automatically generates check-out and mid-stay housekeeping tasks and assigns these to staff.
  • Maintenance, Zeevou Fix allows you to record and track the progress of your maintenance issues.

Zeevou allows you to provide real-time access to all your staff.

All users added to Zeevou can access the calendar and their tasks through the responsive web app to cut down on internal communications.

Zeevou allows you to create a profile for each company that you are outsourcing like a cleaning provider, and associating a manager profile with it and offers them a limited view of the booking calendar.

NewBook:

Staff management: By defining a task, a staff member can be assigned and notified via email, SMS or NewBook notification. Automatic alerts, reminders, and triggers remind your staff to never forget when a task is due.

Staff management
Staff management

Owner Portal

Zeevou’s Owner Portal offers real-time access to owners, landlords, and investors to provide them with transparency.

By logging in, they can get real-time information on the value of bookings, as well as access to a real-time Monthly Profit Report that takes into account the deal that they have made with you.

Moreover, investors can view the number of guests staying, and arrival and departure times.

Furthermore, you can choose whether or not to allow them to see guest data, or whether you would prefer not to share this with them.

Investors can also create bookings and block dates directly within Zeevou so that you do not need to spend time on taking care of such requests.

N/A

Zeevou:

Zeevou’s Owner Portal offers real-time access to owners, landlords, and investors to provide them with transparency.

By logging in, they can get real-time information on the value of bookings, as well as access to a real-time Monthly Profit Report that takes into account the deal that they have made with you.

Moreover, investors can view the number of guests staying, and arrival and departure times.

Furthermore, you can choose whether or not to allow them to see guest data, or whether you would prefer not to share this with them.

Investors can also create bookings and block dates directly within Zeevou so that you do not need to spend time on taking care of such requests.

NewBook:

N/A

Payments

Zeevou streamlines the whole booking process and takes care of everything before a guest is given access. Zeevou Pay:

  • sends a 3-D Secure Payment Link to collect payments for bookings and add-ons, reducing the chances of fraud and chargebacks;
  • allows you to integrate with payment gateways to set different levels of security requirements based on the transaction amount;
  • enables you to log payments taken outside of the system in cash, by bank transfer, or through a card reader;
  • allows you to take payments over the phone;
  • has the option of turning on weekly or monthly invoicing;
  • has the Partial Payment Link feature to generate a payment link to collect payment for part of a booking to split the cost of a booking between guests.

With NewBook, payments take place through

  • NewBook Payments’ Integrated EFTPOS Terminals
  • Credit and Debit Card Gateway
  • BPAY

NewBook is integrated with multiple payment gateways, including NewBook Payments. NewBook charges you per each booking that happens within NewBook Payment. 

Pre Authorisation is enabled with help of payment gateways NewBook has made. 

Zeevou:

Zeevou streamlines the whole booking process and takes care of everything before a guest is given access. Zeevou Pay:

  • sends a 3-D Secure Payment Link to collect payments for bookings and add-ons, reducing the chances of fraud and chargebacks;
  • allows you to integrate with payment gateways to set different levels of security requirements based on the transaction amount;
  • enables you to log payments taken outside of the system in cash, by bank transfer, or through a card reader;
  • allows you to take payments over the phone;
  • has the option of turning on weekly or monthly invoicing;
  • has the Partial Payment Link feature to generate a payment link to collect payment for part of a booking to split the cost of a booking between guests.
Zeevou payments

NewBook:

With NewBook, payments take place through

  • NewBook Payments’ Integrated EFTPOS Terminals
  • Credit and Debit Card Gateway
  • BPAY

NewBook is integrated with multiple payment gateways, including NewBook Payments. NewBook charges you per each booking that happens within NewBook Payment. 

Pre Authorisation is enabled with help of payment gateways NewBook has made. 

Newbook payments
Zeevou payments
Newbook payments

Real-time Reporting

  • The reports can be filtered and sorted based on various fields, and specific searches can be saved to be reused in the future.
  • Data can be exported and downloaded at any time as CSV or Excel files.
  • Zeevou is in the unique position of being able to offer fully automated profit calculations for both hosts and investors in real-time.
  • To communicate data with different stakeholders, besides accounting and revenue management, a number of operational reports can be accessed by users, their staff, and outsourced companies.

NewBook provides a lot of different reports like the Performance tab, which shows revenue received, cancelled bookings and all the bookings placed. Likewise, the Staff Statistics tab shows who is performing most efficiently among the staff members, and who is bringing the highest revenue. Transaction Flow Report shows a daily summary of all payments and refunds processed.

Zeevou:

  • The reports can be filtered and sorted based on various fields, and specific searches can be saved to be reused in the future.
  • Data can be exported and downloaded at any time as CSV or Excel files.
  • Zeevou is in the unique position of being able to offer fully automated profit calculations for both hosts and investors in real-time.
  • To communicate data with different stakeholders, besides accounting and revenue management, a number of operational reports can be accessed by users, their staff, and outsourced companies.
Real time reporting of website- zeevou

NewBook:

NewBook provides a lot of different reports like the Performance tab, which shows revenue received, cancelled bookings and all the bookings placed. Likewise, the Staff Statistics tab shows who is performing most efficiently among the staff members, and who is bringing the highest revenue. Transaction Flow Report shows a daily summary of all payments and refunds processed.

Newbook vs Zeevou- Real time reporting
Real time reporting of website- zeevou
Newbook vs Zeevou- Real time reporting

Revenue Management

By signing up with one of Zeevou’s dynamic pricing integration partners such as Beyond Pricing or PriceLabs you can automate rate-setting. Zeevou then distributes these rates to your own website for direct bookings,…

as well as to any channels you need. Rates can be set in bulk for multiple unit types in one go. Zeevou reports allow revenue managers to work more effectively.

IDeaS is integrated with the NewBook PMS system to make rates adaptable and dynamic. Setting the rates in NewBook also includes different options with different rates which are Daily Rate, Hotel Loyalty Rate, and Corporate-7 Night Rate. 

Zeevou:

By signing up with one of Zeevou’s dynamic pricing integration partners such as Beyond Pricing or PriceLabs you can automate rate-setting. Zeevou then distributes these rates to your own website for direct bookings,…

as well as to any channels you need. Rates can be set in bulk for multiple unit types in one go. Zeevou reports allow revenue managers to work more effectively.

Revenue Management- website- Zeevou hub

NewBook:

IDeaS is integrated with the NewBook PMS system to make rates adaptable and dynamic. Setting the rates in NewBook also includes different options with different rates which are Daily Rate, Hotel Loyalty Rate, and Corporate-7 Night Rate. 

Revenue Management- website- Zeevou hub

Premium Support

Zeevou provides all the required setup, onboarding, and training support for free for all its Patrons. You get a Partner Success Manager who will also be on hand over WhatsApp following set-up should you have any queries or concerns…

Zeevou will automatically import all your future Airbnb and Booking.com bookings, and you can import the rest using the Bulk Booking Import functionality.

Zeevou’s onboarding support is provided for as long as you need, as the ultimate goal is to make sure that you feel confident in using the system and can get all the support that you require.

For any specific queries, bug reports or to request new features, the built-in support system allows you to easily Raise a Hand directly to the developers.

Zeevou’s monthly Partner Host Forums are also an excellent opportunity for you to provide your feedback on the recently released features and contribute to Zeevou’s roadmap.

Setup, training and support all cost a noticeable amount of money with NewBook. For the operation of one hundred units, NewBook charges £90.00/hour for training and setup. All properties must conduct a minimum of 6 hours of training and 10 hours of setup. 

Data transfer from the existing reservations to NewBook similarly costs a considerable amount. Travel expenses of the NewBook people coming for your help will be added to your expenses in addition to £25.00/hour.

Zeevou:

Zeevou provides all the required setup, onboarding, and training support for free for all its Patrons. You get a Partner Success Manager who will also be on hand over WhatsApp following set-up should you have any queries or concerns…

Zeevou will automatically import all your future Airbnb and Booking.com bookings, and you can import the rest using the Bulk Booking Import functionality.

Zeevou’s onboarding support is provided for as long as you need, as the ultimate goal is to make sure that you feel confident in using the system and can get all the support that you require.

For any specific queries, bug reports or to request new features, the built-in support system allows you to easily Raise a Hand directly to the developers.

Zeevou’s monthly Partner Host Forums are also an excellent opportunity for you to provide your feedback on the recently released features and contribute to Zeevou’s roadmap.

NewBook:

Setup, training and support all cost a noticeable amount of money with NewBook. For the operation of one hundred units, NewBook charges £90.00/hour for training and setup. All properties must conduct a minimum of 6 hours of training and 10 hours of setup. 

Data transfer from the existing reservations to NewBook similarly costs a considerable amount. Travel expenses of the NewBook people coming for your help will be added to your expenses in addition to £25.00/hour.

Trust Accounting

Zeevou allows you to manage your own properties and those of other owners and ensures that your accounts don’t get muddled up. Besides a close integration with Xero, Zeevou also allows you to differentiate between income within the system…

Zeevou supports normal invoicing, as well as proxy invoicing for managed units and TOMS invoicing for EU-based operators.

Investor Deals in Zeevou allow you to configure the system to calculate income and expenses to mirror the deal you have set up in real life in a highly customisable manner.

The invoices generated by Zeevou take into account the investor deal in order to work out the account they should be applied to, and the tax schema to be used.

Zeevou also allows hosts to keep track of expenses – whether they be recurring or one-off, or payment-related expenses such as transaction costs or currency conversion fees. Expenses can also be allocated in full or in part to investors. The information around the splits in income and expenses between you and your investors is then taken into account in the Monthly Profit Report.

For those who require advanced payout routing, Zeevou also allows you to specify for each Investor Deal whether you want the funds to flow to your payment gateway or to that of the investor.

Apart from automated invoices, there is nothing found in NewBook.

Zeevou:

Zeevou allows you to manage your own properties and those of other owners and ensures that your accounts don’t get muddled up. Besides a close integration with Xero, Zeevou also allows you to differentiate between income within the system…

Zeevou supports normal invoicing, as well as proxy invoicing for managed units and TOMS invoicing for EU-based operators.

Investor Deals in Zeevou allow you to configure the system to calculate income and expenses to mirror the deal you have set up in real life in a highly customisable manner.

The invoices generated by Zeevou take into account the investor deal in order to work out the account they should be applied to, and the tax schema to be used.

Zeevou also allows hosts to keep track of expenses – whether they be recurring or one-off, or payment-related expenses such as transaction costs or currency conversion fees. Expenses can also be allocated in full or in part to investors. The information around the splits in income and expenses between you and your investors is then taken into account in the Monthly Profit Report.

For those who require advanced payout routing, Zeevou also allows you to specify for each Investor Deal whether you want the funds to flow to your payment gateway or to that of the investor.

NewBook:

Apart from automated invoices, there is nothing found in NewBook.

Unified Inbox

Zeevou Chat allows you to import all your emails, be they from an OTA or a normal email with a general enquiry about your services from an owner. This means that your entire team can access all messages and emails from one central location in a unified inbox…

Each booking also contains a log of all communications (whether emails or SMSes) that relate to them.

Inboxes are created for every member of staff, for any team created within Zeevou, and for every brand that you use to market your properties.

N/A

Zeevou:

Zeevou Chat allows you to import all your emails, be they from an OTA or a normal email with a general enquiry about your services from an owner. This means that your entire team can access all messages and emails from one central location in a unified inbox…

Each booking also contains a log of all communications (whether emails or SMSes) that relate to them.

Inboxes are created for every member of staff, for any team created within Zeevou, and for every brand that you use to market your properties.

Unified inbox for vacation rentals- Zeevou

NewBook:

N/A

Unified inbox for vacation rentals- Zeevou

Zeevou or NewBook?

Zeevou includes more functionalities if you are operating a vacation rental or serviced apartment business with many properties, or you are planning to expand. The geographic hierarchy of Zeevou which organises the properties in multi-country, multi-city, and unit type categories are quite new among property management systems. If your business implicates the operation of multiple properties in different locations, this is exactly what you need. Unit type grouping is also useful in case you have a property including similar units, so you can define a unit type and enter information for the unit type, which can be applied to the other units in the same group. 

Gathering guests’ real email addresses for email marketing is also very unique to Zeevou, stimulating more direct bookings. 

Zeevou provides unlimited and free support, and it does not charge you for setup and training. Its new pricing packages are also particularly designed for the benefit of the owners and managers with many units. The more you put in Zeevou’s trust, the less you pay per unit, and it is always cheaper when you ask for an annual subscription. 

Zeevou does not charge you any hidden fees. Zeevou is committed to offering online support forever and for free. 

NewBook is a cloud-based solution to streamline management processes of hotels, holiday parks/camps, apartments/villas, motels, hostels, student accomodations, permanent residentials, marinas, etc. To manage all the different types of accommodations, the software must be very comprehensive, based on a very accurate study of all those requirements. 

According to one of the reviews recorded at Softwareadvice, NewBook lacks some features related to maintenance and management of assets which are unique to vacation rentals and different from typical motels or caravan parks. There was a complaint related to poor support and also one submitted about direct connections to mostly Australian-based channels. The good point is that Newbook has a section dedicated to feature suggestions, but Zeevou also offers this option.

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