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Zeevou vs Eviivo

If you manage short-term rentals, you have most probably heard about Zeevou and Eviivo as both are famous PMSes in the hospitality industry. Compared to Zeevou, an innovative and young property and channel management solution for automating different aspects of your business, Eviivo has been working in the industry since 2004. While Eviivo is praised for its Online Travel Agencies’ notices, Zeevou is best known for its automation tools and multiple features, all developed to take more direct bookings, enhance efficiency, and optimise processes. Keep reading Zeevou vs Eviivo to learn more about the complexities and delicacies found nowhere else.

Zeevou vs Eviivo

Zeevou vs Eviivo

If you manage short-term rentals, you have most probably heard about Zeevou and Eviivo as both are famous PMSes in the hospitality industry. Compared to Zeevou, an innovative and young property and channel management solution for automating different aspects of your business, Eviivo has been working in the industry since 2004.

Zeevou vs Eviivo

While Eviivo is praised for its Online Travel Agencies’ notices, Zeevou is best known for its automation tools and multiple features, all developed to take more direct bookings, enhance efficiency, and optimise processes. Keep reading Zeevou vs Eviivo to learn more about the complexities and delicacies found nowhere else.

Zeevou vs Eviivo Analysis in Detail

Zeevou vs Eviivo will hopefully help you with the details about these two PMSesm which may be slight but defining when it comes to your management processes. The idea and their origin stories differ, so do their features and functionalities. To write this comparison, we read both Zeevou’s and Eviivo’s reviews as we believe customer feedback is an asset in analysing an organisation’s performance. We specifically checked Capterra reviews to find the aspects that the users are praising or complaining about, and that may never appear in demo sessions or marketing campaigns.

Does Your PMS Support Customers as It Should?

Looking for an ideal PMS, we sometimes forget that providing all the features is not enough! Like it or not, having lots of functionalities make the systems complicated. To work with software no matter how user-friendly it might be, we need a person who helps us wholeheartedly to get the hang of the system and avoid later overbookings and problems when we go live! Nowadays, we are way too busy to create our listings based on our consumptions and edit it again after finding something wrong. Therefore, one of the critical issues about choosing the right PMS is to find the one that supports committedly during the onboarding process. In this context, it is imperative to look for a solution that, apart from providing options that ease managing your properties, supports you as a partner, not a client.

What Does Zeevou Do as a PMS?

Na’ím Anís Paymán founded Zeevou due to his seeing the inadequacies of existing property management systems at the time. Zeevou says it is disrupting the hospitality industry by bringing about The Direct Booking Revolution! It has also automated different aspects of the list of the things required for operating vacation rentals and serviced apartments. Apart from the software itself, Zeevou has made a commission-free direct booking platform, Zeevou Direct. Zeevou Direct was born to liberate property owners of different types – serviced apartments, B&Bs, aparthotels, hotels, guesthouses, cottages – from commissions they need to pay to different OTAs and booking platforms. In short, direct bookings and full automation is Zeevou’s raison d’être.  

Zeevou’s dedicated support team (Partner Success Team) provides free and unlimited onboarding and training sessions. Should you be interested in checking some of the key features of Zeevou, check the links below:

  1. Automated Booking Confirmation Process
  2. Seamless Operations Management 
  3. SEO-friendly Direct Booking Website
  4. Secure Automated Payments
  5. Detailed Real-time Reporting
  6. Mobile App
  7. Guest CRM

Eviivo: Property Management System

Eviivo was founded in 2004 by current CEO Michele to sell technology to tourists. The product was upgraded in 2011 to Eviivo Suite. The company also released its hotel booking platform called Toprooms the same year. Eviivo claims its superior features make switching to it very easy and painless. Eviivo synchronises and updates rates, availability, photos, descriptions, and policies automatically across many different OTAs and booking platforms.

Zeevou's logo- Zeevou is a Property Management System and Channel Manager
Eviivo's logo- Zeevou

Automated Booking Processing

Zeevou processes bookings as easily as your Airbnb experience, besides enabling you to vet your guests. This automation is applied to all bookings from OTA bookings to direct booking ones through your website. Zeevou ensures that check-in instructions will never be sent out without you being fully protected as a host.

When a booking is received at Zeevou, an email is sent to the guest which states the steps that are waiting to be taken. In addition to differentiating the necessary parts to be filled from the rest, you can customise the steps you wish to activate or marking the compulsory parts for guests.

Zeevou has changed the booking process to an automated booking process. It can contain up to five steps.

  1. Collection of Guest Details
    • Guests can specify if they are booking for themselves or on behalf of someone else
    • Zeevou hides any forwarding email addresses from channels in order to capture the guests’ real email address and GDPR-compliant marketing consent.
    • Business and leisure bookers are identified.
    • Early check-ins can be upsold.
  2. Additional Guests
    • This optional step enables you to collect information on all the guests staying to further enrich your contact database.
    • Guests can flag any members of their group in case they are planning a surprise celebration.
  3. 3-D Secure Links for Payments
    • A 3-D Secure link is sent to the guests to complete their payment, ignoring card details sent across by channels.
    • Guests can download a draft invoice for their stay at the point of payment.
    • 3-D Secure payment links lead the guest to prove that they are the genuine owner of the card, reducing the risk of unauthorised usage of cards.
  4. Fully Automated Security Deposits
    One of Zeevou’s most unique features is that it enables you to fully automate your security deposits.
    • You can set the timeline for security deposits to be pre-authorised and released.
    • The system will automatically attempt to block the funds off the card according to the specified timeline.
    • It is possible to use a different payment gateway for security deposits to be the one used for payments. In addition, guests can enter two seperate cards for the payment and security deposit.
    • If you need to charge a security deposit, you will then be able to do so without having to leave Zeevou.
  5. Thorough Guest Vetting
    • Zeevou’s integration with Signable allows you to get your terms and conditions digitally signed by guests. You can even ask the guest to upload files like a scanned version of their passport/ID, or a photo of their card.
    • Zeevou shows if terms and conditions have been signed by the guest.
    • You can then review all the information you have gathered, and verify the guest in the system.
    • Once a guest has been marked as verified, should they return to any of your properties in the future, they would not be required to go through the verification process a second time.

With Eviivo, when a booking hits one of the properties, the host needs to log in and manually add the room charge and tax. The host can then give guests a quote from Eviivo booking page, which leads them to the next step, payment. 

Eviivo seems to include a booking confirmation email in the process. Still, there is no chance of having some information about the guests’ background, such as the city, state, or country, which is essential during COVID-19.

Eviivo templates are not customisable, which means you cannot make any changes in the emails’ wording.

In Eviivo, you can go through payment and deposit both, and the system automatically checks the validity of the card number to make sure there is no chance of chargebacks. 

They ask the guests to sign a registration card and take a photocopy of their passport or other ID and credit card regarding guest-vetting.

If the host is on the site managing their properties using Eviivo, they need to make sure that the credit card used is issued in the person’s name checking in person. 

If hosts manage their properties remotely, they need to take electronic proof. Hosts need to ask the guest to use their smartphone to send a photo of their passport or other ID and a picture of their credit card, front and back ideally, to make sure those match the information provided.

Zeevou processes bookings as easily as your Airbnb experience, besides enabling you to vet your guests. This automation is applied to all bookings from OTA bookings to direct booking ones through your website. Zeevou ensures that check-in instructions will never be sent out without you being fully protected as a host.

When a booking is received at Zeevou, an email is sent to the guest which states the steps that are waiting to be taken. In addition to differentiating the necessary parts to be filled from the rest, you can customise the steps you wish to activate or marking the compulsory parts for guests.

Zeevou has changed the booking process to an automated booking process. It can contain up to five steps.

  1. Collection of Guest Details
    • Guests can specify if they are booking for themselves or on behalf of someone else
    • Zeevou hides any forwarding email addresses from channels in order to capture the guests’ real email address and GDPR-compliant marketing consent.
    • Business and leisure bookers are identified.
    • Early check-ins can be upsold.
  2. Additional Guests
    • This optional step enables you to collect information on all the guests staying to further enrich your contact database.
    • Guests can flag any members of their group in case they are planning a surprise celebration.
  3. 3-D Secure Links for Payments
    • A 3-D Secure link is sent to the guests to complete their payment, ignoring card details sent across by channels.
    • Guests can download a draft invoice for their stay at the point of payment.
    • 3-D Secure payment links lead the guest to prove that they are the genuine owner of the card, reducing the risk of unauthorised usage of cards.
  4. Fully Automated Security Deposits
    One of Zeevou’s most unique features is that it enables you to fully automate your security deposits.
    • You can set the timeline for security deposits to be pre-authorised and released.
    • The system will automatically attempt to block the funds off the card according to the specified timeline.
    • It is possible to use a different payment gateway for security deposits to be the one used for payments. In addition, guests can enter two seperate cards for the payment and security deposit.
    • If you need to charge a security deposit, you will then be able to do so without having to leave Zeevou.
  5. Thorough Guest Vetting
    • Zeevou’s integration with Signable allows you to get your terms and conditions digitally signed by guests. You can even ask the guest to upload files like a scanned version of their passport/ID, or a photo of their card.
    • Zeevou shows if terms and conditions have been signed by the guest.
    • You can then review all the information you have gathered, and verify the guest in the system.
    • Once a guest has been marked as verified, should they return to any of your properties in the future, they would not be required to go through the verification process a second time.
How does Automated-Booking-Processing of zeevou works? Zeevou hub

With Eviivo, when a booking hits one of the properties, the host needs to log in and manually add the room charge and tax. The host can then give guests a quote from Eviivo booking page, which leads them to the next step, payment.

Eviivo seems to include a booking confirmation email in the process. Still, there is no chance of having some information about the guests’ background, such as the city, state, or country, which is essential during COVID-19.

Eviivo templates are not customisable, which means you cannot make any changes in the emails’ wording.

In Eviivo, you can go through payment and deposit both, and the system automatically checks the validity of the card number to make sure there is no chance of chargebacks. 

They ask the guests to sign a registration card and take a photocopy of their passport or other ID and credit card regarding guest-vetting.

If the host is on the site managing their properties using Eviivo, they need to make sure that the credit card used is issued in the person’s name checking in person. 

If hosts manage their properties remotely, they need to take electronic proof. Hosts need to ask the guest to use their smartphone to send a photo of their passport or other ID and a picture of their credit card, front and back ideally, to make sure those match the information provided.

How does Automated-Booking-Processing of zeevou works? Zeevou hub

Channel Manager

Zeevou provides 2-way API integrations with more than two hundred channels from OTAs to property listing sites. API integrations are preferred to iCal links as rates and availability sent through API connections are pretty much in real time. All the channels that Zeevou advertises are channels that it has two-way API integrations with.

By using Zeevou:

  • You can advertise your properties on Zeevou Direct to increase direct bookings without losing money in the form of commissions!
  • You can add a fixed amount as a mark-up to compensate for the channel’s commission for other channels.
  • You do not need to pay any extra fees or commissions for bookings that flow through Zeevou’s channel manager.

N.B. Zeevou does not create listings for you or sync images and other content to OTAs except for on Zeevou Direct and Here to Help.

Eviivo Provides 2-way API integrations with some of the channels from OTAs to regional community sites. It pushes your rates, availability, photos, and content in real-time. However, if you wish to change your OTAs rates, you need to pay extra for Promo Manager from your PMS.

  • charges 3% per booking for all the payments without Kigo, for example, for your Airbnb bookings.

Zeevou provides 2-way API integrations with more than two hundred channels from OTAs to property listing sites. API integrations are preferred to iCal links as rates and availability sent through API connections are pretty much in real time. All the channels that Zeevou advertises are channels that it has two-way API integrations with.

By using Zeevou:

  • You can advertise your properties on Zeevou Direct to increase direct bookings without losing money in the form of commissions!
  • You can add a fixed amount as a mark-up to compensate for the channel’s commission for other channels.
  • You do not need to pay any extra fees or commissions for bookings that flow through Zeevou’s channel manager.

N.B. Zeevou does not create listings for you or sync images and other content to OTAs except for on Zeevou Direct and Here to Help.

Zeevou website integration- channels and OTAs

Eviivo Provides 2-way API integrations with some of the channels from OTAs to regional community sites. It pushes your rates, availability, photos, and content in real-time. However, if you wish to change your OTAs rates, you need to pay extra for Promo Manager from your PMS.

  • charges 3% per booking for all the payments without Kigo, for example, for your Airbnb bookings.
Zeevou website integration- channels and OTAs

Cleaning

Zeevou aims to automate your cleaning management as much as possible. In light of this, there are a number of features that Zeevou has developed to decrease the amount of time you or your team have to spend managing your housekeepers or outsourced cleaning companies:

  • Check-out & mid-stay housekeeping tasks are automatically generated according to your specified frequency of cleans.
  • You can keep track of housekeepers’ availability,  and they can request leaves through the mobile app.
  • Zeevou’s advanced allocation algorithm optimises task allocations to housekeepers based on check-out and check-in times of guests, cleaners availability, the average time needed to clean each unit type, taking into account travel time between properties.
  • Housekeepers’ mobile app includes the status, the timing, and any notes you may have left for them. The system captures their time and location at the start and end of every task.
  • Housekeepers can be required to take photos for each task they complete, so you can check on the quality of the clean.
  • Photos are timestamped to help combat unfounded guest complaints.
  • Housekeepers can also report maintenance issues through the mobile app.

Eviivo:

  •  has a virtual cleaning calendar that helps you coordinate or assign housekeeping and maintenance tasks with your team straight from your account. However, to manage the tasks, you need to use the premium plan, which is Eviivo Everything as the cleaning dashboard will be only available for the accounts that have a Performance Manager subscription.
  • lets you see which staff will work at your property, which rooms/units are clean, and whether guests are in the house, checking in, or checking out. 
  • does not generate cleaning tasks automatically. You need to manually create housekeeping tasks when the guests check-out or for a mid-stay housekeeping task.

Zeevou aims to automate your cleaning management as much as possible. In light of this, there are a number of features that Zeevou has developed to decrease the amount of time you or your team have to spend managing your housekeepers or outsourced cleaning companies:

  • Check-out & mid-stay housekeeping tasks are automatically generated according to your specified frequency of cleans.
  • You can keep track of housekeepers’ availability,  and they can request leaves through the mobile app.
  • Zeevou’s advanced allocation algorithm optimises task allocations to housekeepers based on check-out and check-in times of guests, cleaners availability, the average time needed to clean each unit type, taking into account travel time between properties.
  • Housekeepers’ mobile app includes the status, the timing, and any notes you may have left for them. The system captures their time and location at the start and end of every task.
  • Housekeepers can be required to take photos for each task they complete, so you can check on the quality of the clean.
  • Photos are timestamped to help combat unfounded guest complaints.
  • Housekeepers can also report maintenance issues through the mobile app.
cleaning management feature in Zeevou

Eviivo:

  •  has a virtual cleaning calendar that helps you coordinate or assign housekeeping and maintenance tasks with your team straight from your account. However, to manage the tasks, you need to use the premium plan, which is Eviivo Everything as the cleaning dashboard will be only available for the accounts that have a Performance Manager subscription.
  • lets you see which staff will work at your property, which rooms/units are clean, and whether guests are in the house, checking in, or checking out. 
  • does not generate cleaning tasks automatically. You need to manually create housekeeping tasks when the guests check-out or for a mid-stay housekeeping task.
cleaning management feature in Zeevou

Self Check-ins

Zeevou has developed a fully remote automated booking processing system which allows you to collect guest details, take payments, sort out security deposits, and verify your guests from your home or office remotely.

Whether you use key safes, door locks with codes, KeyNest, or any other solution, you can rest assured that guests will not be sent any check-in instructions unless the booker has met all the conditions that you choose to set.

Eviivo offers a completely contactless check-in and check-out. The guests will find the necessary information in the pre-arrival email template which is sent to them.

Zeevou has developed a fully remote automated booking processing system which allows you to collect guest details, take payments, sort out security deposits, and verify your guests from your home or office remotely.

Whether you use key safes, door locks with codes, KeyNest, or any other solution, you can rest assured that guests will not be sent any check-in instructions unless the booker has met all the conditions that you choose to set.

Zeevou's self-check-ins

Eviivo offers a completely contactless check-in and check-out. The guests will find the necessary information in the pre-arrival email template which is sent to them.

Zeevou's self-check-ins

Direct Booking Website

1. Zeevou offers free direct booking websites to literally everyone to support The Direct Booking Revolution!

2. Zeevou Website will automatically transfer the information of your properties, unit types, and units, from the PMS to the website.

3. Zeevou’s website reflects all reservations made through your website in your central calendar

4. Zeevou allows you to sync your existing website with Zeevou’s booking platform through Zeevou’s Open API. 

5. Zeevou generates a page for every country, city, and property similar to the hierarchy of the system.

6. There are no booking-related charges for direct bookings.

The SEO-friendly website created by Zeevou:

    • is customisable, allowing you to create custom pages;
    • has a blog section to help you rank higher on search engines;
    • has Open Tag Graphs for Facebook and Twitter content sharing;
    • can be integrated with the Google Search Console through the automatically generated sitemap, Google Analytics and Google Tag Manager;
    • can be integrated with Wordpress through a plugin and other sites such as Wix using iFrame;
    • creates vouchers and sets promotions as features relevant to its direct booking website.
    • allows you to track and capture abandoned bookings at your direct booking website directly through Google Tag Manager.

1. Eviivo generates an SEO-friendly free direct booking website for all its clients. You can customise all the colors and details.

2. Eviivo allows you to keep the website even if you decide not to use Eviivo.

3. Evvivo provides you with a website connected to your portal even if you are using another PMS.

  • allows map search
  • Manages multiple properties easily by organising units from countries to buildings based on a geographic hierarchy
  • group properties together to increase the occupancy rate  like Homes by the beach, pet-friendly, cabins, etc. 
  • tracks your website performance through analytics
  • Kigo charges for Premium Websites: a setup fee of $499 and a monthly subscription of $59

1. Zeevou offers free direct booking websites to literally everyone to support The Direct Booking Revolution!

2. Zeevou Website will automatically transfer the information of your properties, unit types, and units, from the PMS to the website…

3. Zeevou’s website reflects all reservations made through your website in your central calendar

4. Zeevou allows you to sync your existing website with Zeevou’s booking platform through Zeevou’s Open API. 

5. Zeevou generates a page for every country, city, and property similar to the hierarchy of the system.

6. There are no booking-related charges for direct bookings.

The SEO-friendly website created by Zeevou:

    • is customisable, allowing you to create custom pages;
    • has a blog section to help you rank higher on search engines;
    • has Open Tag Graphs for Facebook and Twitter content sharing;
    • can be integrated with the Google Search Console through the automatically generated sitemap, Google Analytics and Google Tag Manager;
    • can be integrated with Wordpress through a plugin and other sites such as Wix using iFrame;
    • creates vouchers and sets promotions as features relevant to its direct booking website.
    • allows you to track and capture abandoned bookings at your direct booking website directly through Google Tag Manager.
Zeevou's direct booking website

1. Eviivo generates an SEO-friendly free direct booking website for all its clients. You can customise all the colors and details.

2. Eviivo allows you to keep the website even if you decide not to use Eviivo.

3. Evvivo provides you with a website connected to your portal even if you are using another PMS.

  • Manages multiple properties easily by organising units from countries to buildings based on a geographic hierarchy
  • group properties together to increase the occupancy rate  like Homes by the beach, pet-friendly, cabins, etc. 
  • tracks your website performance through analytics
  • Kigo charges for Premium Websites: a setup fee of $499 and a monthly subscription of $59
Zeevou's direct booking website

Extended Stays

Hospitality operators have been trying to accommodate long term guests due to the consequences of the COVID-19 pandemic.

Zeevou:

  • allows hosts to set weekly and monthly rates;
  • ensures that monthly invoices for extended stays do not vary from month to month;
  • allows for the setting of multiple rate plans running in parallel, so a different rate can be adopted for a nightly stay to that of a monthly stay for the same listing.

N/A

Zeevou:

Hospitality operators have been trying to accommodate long term guests due to the consequences of the COVID-19 pandemic.

Zeevou:

  • allows hosts to set weekly and monthly rates;
  • ensures that monthly invoices for extended stays do not vary from month to month;
  • allows for the setting of multiple rate plans running in parallel, so a different rate can be adopted for a nightly stay to that of a monthly stay for the same listing.

Eviivo:

N/A

Guest Experience

Streamlined processing of your bookings by Zeevou contributes to a superior guest experience.

  • You can make sure that the steps a guest has to complete prior to being given access to the property are set out clearly at the point that a booking comes in.
  • After completing the aforementioned steps, the guest will then be informed that their booking has been confirmed.
  • Following this, you can automate the sharing of a house manual with information on the property or details of local businesses and attractions.
  • Closer to arrival, you can automate the sending of check-in instructions, including the ability to attach a check-in guide for each property.
  • Using the fully customisable trigger rules and variable-based templates, you can build a guest experience based on your vision of what it should be!

Eviivo Guest Manager helps the hosts make an excellent guest experience by welcoming their guests with ready-made templates.

Sample templates are: 

  • booking confirmation with safety measures;
  • pre-arrival with safety measures: the guest receives check-in, check-out instructions here;
  • before your departure with safety measures.

The Guest Manager Option is only available for the users with the premium account (Eviivo Everything).

Zeevou:

Streamlined processing of your bookings by Zeevou contributes to a superior guest experience.

  • You can make sure that the steps a guest has to complete prior to being given access to the property are set out clearly at the point that a booking comes in.
  • After completing the aforementioned steps, the guest will then be informed that their booking has been confirmed.
  • Following this, you can automate the sharing of a house manual with information on the property or details of local businesses and attractions.
  • Closer to arrival, you can automate the sending of check-in instructions, including the ability to attach a check-in guide for each property.
  • Using the fully customisable trigger rules and variable-based templates, you can build a guest experience based on your vision of what it should be!
Guest experience feature- Zeevou

Eviivo Guest Manager helps the hosts make an excellent guest experience by welcoming their guests with ready-made templates.

Sample templates are: 

  • booking confirmation with safety measures;
  • pre-arrival with safety measures: the guest receives check-in, check-out instructions here;
  • before your departure with safety measures.

The Guest Manager Option is only available for the users with the premium account (Eviivo Everything).

Guest CRM

Zeevou has a built-in guest CRM.

  • All the bookings related to a guest are displayed under their Guest Profile whether the booking is pulled in from an OTA or from your direct booking website.
  •   Payments are also recorded in these guest profiles, as well as all the bookings.
  •   Through this guest CRM you can send notes, emails, and text messages to your guests, as well as log tasks that relate to them.
  •   You can keep track of whether or not a guest has already been verified in Zeevou through their profile.
  • Guest profiles can be created in Zeevou even if they do not have a booking yet.

Eviivo allocates a number to each guest. However, people will usually forget this code and what happens next is that if this person books one of your properties repeatedly, the system will create a new profile for them each time. The result would be a long list of unnecessary names without identifying a guest who has been repetitively booking with you.

Zeevou has a built-in guest CRM.

  • All the bookings related to a guest are displayed under their Guest Profile whether the booking is pulled in from an OTA or from your direct booking website.
  •   Payments are also recorded in these guest profiles, as well as all the bookings.
  •   Through this guest CRM you can send notes, emails, and text messages to your guests, as well as log tasks that relate to them.
  •   You can keep track of whether or not a guest has already been verified in Zeevou through their profile.
  • Guest profiles can be created in Zeevou even if they do not have a booking yet.
Zeevou Guest CRM- Zeevou hub

Eviivo allocates a number to each guest. However, people will usually forget this code and what happens next is that if this person books one of your properties repeatedly, the system will create a new profile for them each time. The result would be a long list of unnecessary names without identifying a guest who has been repetitively booking with you.

Zeevou Guest CRM- Zeevou hub

Maintenance

Zeevou enables you to:

  • record maintenance issues;
  • keep track of who reported them, and how urgent they are;
  • add a description and upload attachments;
  • track the issues as they progress through various stages of completion through Zeevou Fix;
  • avoid expensive call-out fees by checking whether a staff member has verified the issue reported yet or not;
  • get housekeepers to report maintenance issues at the point of cleaning by submitting them through Zeevou’s Mobile App.

Eviivo’s Cleaning Dashboard allows you to see whether a unit/room needs maintenance and whether staff need to take inventory.

To have this option, you need to pay extra to have access to the Performance Manager option.

  • set your expectations by attaching photos and have a place to receive photos in real time from cleaners
  • automate all communications through the system by email and SMS.

Zeevou enables you to:

  • record maintenance issues;
  • keep track of who reported them, and how urgent they are;
  • add a description and upload attachments;
  • track the issues as they progress through various stages of completion through Zeevou Fix;
  • avoid expensive call-out fees by checking whether a staff member has verified the issue reported yet or not;
  • get housekeepers to report maintenance issues at the point of cleaning by submitting them through Zeevou’s Mobile App.

Eviivo’s Cleaning Dashboard allows you to see whether a unit/room needs maintenance and whether staff need to take inventory.

To have this option, you need to pay extra to have access to the Performance Manager option.

  • set your expectations by attaching photos and have a place to receive photos in real time from cleaners
  • automate all communications through the system by email and SMS.

Mobile App

Zeevou is developing a mobile app for use by various members of your team.

The mobile app for housekeepers is a native mobile app available for Android and iOS.

Apart from allowing for smoother communication between you, your housekeepers, and outsourced cleaning companies, it also enables you to:

  • automate the creation and assignment of check-out and mid-stay housekeeping tasks;
  • create tasks manually;
  • communicate important points to your housekeepers within Zeevou;
  • get a report of any issues that housekeepers have noticed directly through the Zeevou Mobile App;
  • Track the time and location at which housekeepers start and finish the cleans.

The Maintenance Mobile App, Host Mobile App, Investor Mobile App, and Guest Mobile App are going to be developed next. None of these further developments will cost you any money after being launched!

Eviivo does not offer a particular mobile app. However, Eviivo emphasises that the platform and the website are responsive on mobile phones, both Android and IOS.

Zeevou is developing a mobile app for use by various members of your team.

The mobile app for housekeepers is a native mobile app available for Android and iOS.

Apart from allowing for smoother communication between you, your housekeepers, and outsourced cleaning companies, it also enables you to:

  • automate the creation and assignment of check-out and mid-stay housekeeping tasks;
  • create tasks manually;
  • communicate important points to your housekeepers within Zeevou;
  • get a report of any issues that housekeepers have noticed directly through the Zeevou Mobile App;
  • Track the time and location at which housekeepers start and finish the cleans.

The Maintenance Mobile App, Host Mobile App, Investor Mobile App, and Guest Mobile App are going to be developed next. None of these further developments will cost you any money after being launched!

Eviivo does not offer a particular mobile app. However, Eviivo emphasises that the platform and the website are responsive on mobile phones, both Android and IOS.

Multiple Location PMS

With Zeevou, you are able to manage a chain of properties or properties across different countries in one unified hub, from one single login. You can also have properties with different currencies by the property…

  • The system architecture allows for global expansion, the structural hierarchy being based on multiple levels:
    1. Countries
    2. Cities
    3. Areas
    4. Properties
    5. Buildings
    6. Floors
    7. Unit Types
    8. Units
  • Similar units are grouped by unit type, allowing you to easily shift bookings, maximise your occupancy and increase your profits as a result.
  • At the property level, you can assign office staff, check-in staff, and housekeepers (a person, a team, or a company) who have limited access to the system. There are dedicated fields for check-in instructions, check-out instructions, and details on how to find the property. These can all be pulled into the automated emails that you can set up within Zeevou, avoiding the need to create a separate check-in template for each property.
  • Zeevou enables you to operate multiple brands from one place, while specifying a marketing distinction. You can set a brand for each property.
  • At the country level and city level, you can enter your meta title and meta description for SEO purposes, in addition to  specifying Open Graph Tags to optimise how your links are displayed across social media platforms.
  • The hierarchy of the system is automatically reflected on Zeevou’s direct booking website and booking engine. Setting up Zeevou means having a seamless direct booking website up and running.

The platform supports 17 languages and different currencies.

With Zeevou, you are able to manage a chain of properties or properties across different countries in one unified hub, from one single login. You can also have properties with different currencies by the property…

  • The system architecture allows for global expansion, the structural hierarchy being based on multiple levels:
    1. Countries
    2. Cities
    3. Areas
    4. Properties
    5. Buildings
    6. Floors
    7. Unit Types
    8. Units
  • Similar units are grouped by unit type, allowing you to easily shift bookings, maximise your occupancy and increase your profits as a result.
  • At the property level, you can assign office staff, check-in staff, and housekeepers (a person, a team, or a company) who have limited access to the system. There are dedicated fields for check-in instructions, check-out instructions, and details on how to find the property. These can all be pulled into the automated emails that you can set up within Zeevou, avoiding the need to create a separate check-in template for each property.
  • Zeevou enables you to operate multiple brands from one place, while specifying a marketing distinction. You can set a brand for each property.
  • At the country level and city level, you can enter your meta title and meta description for SEO purposes, in addition to  specifying Open Graph Tags to optimise how your links are displayed across social media platforms.
  • The hierarchy of the system is automatically reflected on Zeevou’s direct booking website and booking engine. Setting up Zeevou means having a seamless direct booking website up and running.

Eviivo:

The platform supports 17 languages and different currencies.

Operations Management

Zeevou Do automates a large number of your day-to-day administrative tasks centrally…

  • Check-ins: The automated booking processing ensures that all the required steps have been completed before self-check-in instructions are sent out.
  • Housekeeping: Zeevou automatically generates check-out and mid-stay housekeeping tasks and assigns these to staff.
  • Maintenance, Zeevou Fix allows you to record and track the progress of your maintenance issues.

Zeevou allows you to provide real-time access to all your staff.

All users added to Zeevou can access the calendar and their tasks through the responsive web app to cut down on internal communications.

Zeevou allows you to create a profile for each company that you are outsourcing like a cleaning provider, and associating a manager profile with it and offers them a limited view of the booking calendar.

If your account allows you to have access to the Cleaning Dashboard, a subcategory under performance manager, you can manage your operations up to an extent.

  • Check-ins: you can inform the guests about their booking number and property name. The guests can pay the amount, and the security deposit will get pre-authorised before check-in instructions are sent out. However, you need to send this manually to the guest at the beginning.
  • Housekeeping: You can see whether the guests have checked-out or checked-in to determine whether the unit is clean or dirty. No housekeeping task will get generated from the system automatically.
  • Maintenance: You can keep track of the issue. 

If you want to outsource your housekeeping or maintenance, it is not possible in Eviivo.

Zeevou Do automates a large number of your day-to-day administrative tasks centrally…

  • Check-ins: The automated booking processing ensures that all the required steps have been completed before self-check-in instructions are sent out.
  • Housekeeping: Zeevou automatically generates check-out and mid-stay housekeeping tasks and assigns these to staff.
  • Maintenance, Zeevou Fix allows you to record and track the progress of your maintenance issues.

Zeevou allows you to provide real-time access to all your staff.

All users added to Zeevou can access the calendar and their tasks through the responsive web app to cut down on internal communications.

Zeevou allows you to create a profile for each company that you are outsourcing like a cleaning provider, and associating a manager profile with it and offers them a limited view of the booking calendar.

Zeevou operation management

Eviivo:

If your account allows you to have access to the Cleaning Dashboard, a subcategory under performance manager, you can manage your operations up to an extent.

  • Check-ins: you can inform the guests about their booking number and property name. The guests can pay the amount, and the security deposit will get pre-authorised before check-in instructions are sent out. However, you need to send this manually to the guest at the beginning.
  • Housekeeping: You can see whether the guests have checked-out or checked-in to determine whether the unit is clean or dirty. No housekeeping task will get generated from the system automatically.
  • Maintenance: You can keep track of the issue. 

If you want to outsource your housekeeping or maintenance, it is not possible in Eviivo.

Zeevou operation management

Owner Portal

Zeevou’s Owner Portal offers real-time access to owners, landlords, and investors to provide them with transparency.

By logging in, they can get real-time information on the value of bookings and access to a real-time Monthly Profit Report that takes into account the deal that they have made with you.

Moreover, investors can view the number of guests staying, and arrival and departure times.

Furthermore, you can choose whether or not to allow them to see guest data, or whether you would prefer not to share this with them.

Investors can also create bookings and block dates directly within Zeevou so that you do not need to spend time on taking care of such requests.

In Eviivo, the owners get access to the website and they can check the reports.

Owners can: 

  • check property availability calendars.
  • book an owner stay, or guest-of-owner stay
  • download their owner statement

Zeevou’s Owner Portal offers real-time access to owners, landlords, and investors to provide them with transparency.

By logging in, they can get real-time information on the value of bookings, as well as access to a real-time Monthly Profit Report that takes into account the deal that they have made with you.

Moreover, investors can view the number of guests staying, and arrival and departure times.

Furthermore, you can choose whether or not to allow them to see guest data, or whether you would prefer not to share this with them.

Investors can also create bookings and block dates directly within Zeevou so that you do not need to spend time on taking care of such requests.

In Eviivo, the owners get access to the website and they can check the reports.

Owners can: 

  • check property availability calendars.
  • book an owner stay, or guest-of-owner stay
  • download their owner statement

Payments

Zeevou streamlines the whole booking process and takes care of everything before a guest is given access. Zeevou Pay:

  • sends a 3-D Secure Payment Link to collect payments for bookings and add-ons, reducing the chances of fraud and chargebacks;
  • allows you to integrate with payment gateways to set different levels of security requirements based on the transaction amount;
  • enables you to log payments taken outside of the system in cash, by bank transfer, or through a card reader;
  • allows you to take payments over the phone;
  • has the option of turning on weekly or monthly invoicing;
  • has the Partial Payment Link feature to generate a payment link to collect payment for part of a booking to split the cost of a booking between guests.

Eviivo: 

  • accepts instant online payment in any currency, from different card types, including Paypal.
  • does not require to type card numbers into a card reader. Cards are automatically validated with a 3-D Secure link or pre-authorised. It takes only one click to charge or refund a card, in full Level 1 PCI-DSS compliance. 
  • flags invalid cards so that you can deal with them quickly.
  • allows you to pre-authorise, charge or refund a card with one click—no need to retype numbers and codes.
  • re-validates cards supplied by OTAs systematically. If invalid, a new card request is issued to guest and OTA, in one click. However, you need to pay extra for accessing this feature.

Zeevou streamlines the whole booking process and takes care of everything before a guest is given access. Zeevou Pay:

  • sends a 3-D Secure Payment Link to collect payments for bookings and add-ons, reducing the chances of fraud and chargebacks;
  • allows you to integrate with payment gateways to set different levels of security requirements based on the transaction amount;
  • enables you to log payments taken outside of the system in cash, by bank transfer, or through a card reader;
  • allows you to take payments over the phone;
  • has the option of turning on weekly or monthly invoicing;
  • has the Partial Payment Link feature to generate a payment link to collect payment for part of a booking to split the cost of a booking between guests.

Eviivo: 

  • accepts instant online payment in any currency, from different card types, including Paypal.
  • does not require to type card numbers into a card reader. Cards are automatically validated with a 3-D Secure link or pre-authorised. It takes only one click to charge or refund a card, in full Level 1 PCI-DSS compliance. 
  • flags invalid cards so that you can deal with them quickly.
  • allows you to pre-authorise, charge or refund a card with one click—no need to retype numbers and codes.
  • re-validates cards supplied by OTAs systematically. If invalid, a new card request is issued to guest and OTA, in one click. However, you need to pay extra for accessing this feature.

Real-time Reporting

  • The reports can be filtered and sorted based on various fields, and specific searches can be saved to be reused in the future.
  • Data can be exported and downloaded at any time as CSV or Excel files.
  • Zeevou is in the unique position of being able to offer fully automated profit calculations for both hosts and investors in real-time.
  • To communicate data with different stakeholders, besides accounting and revenue management, a number of operational reports can be accessed by users, their staff, and outsourced companies.

With Eviivo, you can monitor your occupancy and the average length of stays within different periods using the Performance Manager. You can also print or download them in Excel or CSV.

This feature is only available for those who choose Eviivo Everything, not the Suite.

Zeevou:

  • The reports can be filtered and sorted based on various fields, and specific searches can be saved to be reused in the future.
  • Data can be exported and downloaded at any time as CSV or Excel files.
  • Zeevou is in the unique position of being able to offer fully automated profit calculations for both hosts and investors in real-time.
  • To communicate data with different stakeholders, besides accounting and revenue management, a number of operational reports can be accessed by users, their staff, and outsourced companies.
Real time reporting of website- zeevou

With Eviivo, you can monitor your occupancy and the average length of stays within different periods using the Performance Manager. You can also print or download them in Excel or CSV.

This feature is only available for those who choose Eviivo Everything, not the Suite.

Real time reporting feature- Zeevou

Revenue Management

You can automate rate-setting by signing up with one of Zeevou’s dynamic pricing integration partners such as Beyond Pricing or PriceLabs. Zeevou then distributes these rates to your own website for direct bookings, as well as…

to any channels you need. Rates can be set in bulk for multiple unit types in one go. Zeevou reports allow revenue managers to work more effectively.

In Eviivo, the Promo Manager feature is only available on the premium plan (Eviivo Everything). Promo Manager is responsible for revenue management, but only add-ons and not something extra like making suggestions based on the marketplace. It makes seasonal adjustment automatically.

Zeevou:

You can automate rate-setting by signing up with one of Zeevou’s dynamic pricing integration partners such as Beyond Pricing or PriceLabs

Zeevou then distributes these rates to your own website for direct bookings, as well as to any channels you need. Rates can be set in bulk for multiple unit types in one go. Zeevou reports allow revenue managers to work more effectively.

Revenue Management- website- Zeevou hub

In Eviivo, the Promo Manager feature is only available on the premium plan (Eviivo Everything). Promo Manager is responsible for revenue management, but only add-ons and not something extra like making suggestions based on the marketplace. It makes seasonal adjustment automatically.

Revenue Management- website- Zeevou hub

Premium Support

Zeevou provides all the required setup, onboarding, and training support for free for all its Patrons. You get a Partner Success Manager who will also be on hand over WhatsApp following set-up should you have any queries or concerns…

Zeevou will automatically import all your future Airbnb and Booking.com bookings, and you can import the rest using the Bulk Booking Import functionality.

Zeevou’s onboarding support is provided for as long as you need, as the ultimate goal is to make sure that you feel confident in using the system and can get all the support that you require.

For any specific queries, bug reports or to request new features, the built-in support system allows you to easily Raise a Hand directly to the developers.

Zeevou’s monthly Partner Host Forums are also an excellent opportunity for you to provide your feedback on the recently released features and contribute to Zeevou’s roadmap.

Eviivo provides its users with some documentation, webinars, and live online communication via text or social media applications. Eviivo team is available only during the business hours to help you through the problems.

As online live communication, customers may receive some calls to help them have their Eviivo account up and running. The Eviivo expert will provide the hosts with some guidelines which are at some point a list of checklists to be done by the hosts like uploading images, creating properties, etc. Eviivo will not teach the hosts how to use the system.

Zeevou provides all the required setup, onboarding, and training support for free for all its Patrons. You get a Partner Success Manager who will also be on hand over WhatsApp following set-up should you have any queries or concerns…

Zeevou will automatically import all your future Airbnb and Booking.com bookings, and you can import the rest using the Bulk Booking Import functionality.

Zeevou’s onboarding support is provided for as long as you need, as the ultimate goal is to make sure that you feel confident in using the system and can get all the support that you require.

For any specific queries, bug reports or to request new features, the built-in support system allows you to easily Raise a Hand directly to the developers.

Zeevou’s monthly Partner Host Forums are also an excellent opportunity for you to provide your feedback on the recently released features and contribute to Zeevou’s roadmap.

Eviivo provides its users with some documentation, webinars, and live online communication via text or social media applications. Eviivo team is available only during the business hours to help you through the problems.

As online live communication, customers may receive some calls to help them have their Eviivo account up and running. The Eviivo expert will provide the hosts with some guidelines which are at some point a list of checklists to be done by the hosts like uploading images, creating properties, etc. Eviivo will not teach the hosts how to use the system

Trust Accounting

Zeevou allows you to manage your own properties and those of other owners and ensures that your accounts don’t get muddled up. Besides a close integration with Xero, Zeevou also allows you to differentiate between income within the system…

Zeevou supports normal invoicing, as well as proxy invoicing for managed units and TOMS invoicing for EU-based operators.

Investor Deals in Zeevou allow you to configure the system to calculate income and expenses to mirror the deal you have set up in real life in a highly customisable manner.

The invoices generated by Zeevou take into account the investor deal in order to work out the account they should be applied to, and the tax schema to be used.

Zeevou also allows hosts to keep track of expenses – whether they be recurring or one-off, or payment-related expenses such as transaction costs or currency conversion fees. Expenses can also be allocated in full or in part to investors. The information around the splits in income and expenses between you and your investors is then taken into account in the Monthly Profit Report.

For those who require advanced payout routing, Zeevou also allows you to specify for each Investor Deal whether you want the funds to flow to your payment gateway or to that of the investor.

Eviivo helps you manage your bills and calculate all different kinds of breakdowns.

Eviivo provides you with different financial reports and KPI. It offers profit estimation of new properties.

Zeevou allows you to manage your own properties and those of other owners and ensures that your accounts don’t get muddled up. Besides a close integration with Xero, Zeevou also allows you to differentiate between income within the system…

Zeevou supports normal invoicing, as well as proxy invoicing for managed units and TOMS invoicing for EU-based operators.

Investor Deals in Zeevou allow you to configure the system to calculate income and expenses to mirror the deal you have set up in real life in a highly customisable manner.

The invoices generated by Zeevou take into account the investor deal in order to work out the account they should be applied to, and the tax schema to be used.

Zeevou also allows hosts to keep track of expenses – whether they be recurring or one-off, or payment-related expenses such as transaction costs or currency conversion fees. Expenses can also be allocated in full or in part to investors. The information around the splits in income and expenses between you and your investors is then taken into account in the Monthly Profit Report.

For those who require advanced payout routing, Zeevou also allows you to specify for each Investor Deal whether you want the funds to flow to your payment gateway or to that of the investor.

Eviivo helps you manage your bills and calculate all different kinds of breakdowns.

Eviivo provides you with different financial reports and KPI. It offers profit estimation of new properties.

Eviivo Trust accounting
Eviivo Trust accounting

Unified Inbox

Zeevou Chat allows you to import all your emails, be they from an OTA or a normal email with a general enquiry about your services from an owner. This means that your entire team can access all messages and emails from one central location in a unified inbox

Each booking also contains a log of all communications (whether emails or SMSes) that relate to them.

Inboxes are created for every member of staff, for any team created within Zeevou, and for every brand that you use to market your properties.

N/A

Zeevou Chat allows you to import all your emails, be they from an OTA or a normal email with a general enquiry about your services from an owner. This means that your entire team can access all messages and emails from one central location in a unified inbox…

Each booking also contains a log of all communications (whether emails or SMSes) that relate to them.

Inboxes are created for every member of staff, for any team created within Zeevou, and for every brand that you use to market your properties.

Unified inbox for vacation rentals- Zeevou

Eviivo:

N/A

Unified inbox for vacation rentals- Zeevou

Zeevou vs Eviivo Pricing

Eviivo offers three pricing packages with different levels of functionality. Eviivo Everything, the premium plan, includes most of the Eviivo features, similar to Zeevou Patron plan. However, in Eviivo, apart from your company size, the bedrooms are also counted in the pricing. For instance, you need to pay 39 GBP per one self-catering house with three bedrooms paid monthly on the monthly plan and 36 GBP paid annually on the annual commitment. 

One of the good points about Eviivo is that you can decide about the functions you need to manage your properties with. If you only want to use your PMS for getting connected to channels, you can easily choose Eviivo Suite and pay 24 GBP per month. Keep in mind, however, that you cannot have guest and owner management under this plan. Moreover, you can choose Eviivo with the most basic functions if you do not want to collect money using your PMS and pay 21 GBP per month only. 

Zeevou has two sets of prices depending on the type of unit. Rooms cost less than apartments. The price per room on the Monthly Patron Plan is 24.95 GBP per unit. The price per apartment on the Monthly Patron Plan is 39.95 GBP unit. By committing to the Annual Patron Plan, you can benefit from bulk discounts as the number of units increases. For example, if you sign up for a few hundred rooms, the price per room will be 4.95 GBP per unit per month. For apartments, the price drops down to 19.95 GBP per unit per month for hundreds of units. In other words, the more units you commit to Zeevou, the less you have to pay per each, and the price drops down exponentially. All sign-ups come with a 30-day money-back guarantee.

Zeevou also has a free plan, Evangelist Plan, which gives the users a handful of Zeevou features for free but limited to the list below: 

  •  Free Direct Booking Website
  •  Commission-free Booking Platforms
  •  Centralised multi-unit calendar
  •  Automated booking process
  •  Automated remote check-in system
  •  Automated 3-D Secure Links for Payments
  •  Automated Security Deposits
  •  Automated Communications
  •  2-way iCal Sync

Zeevou vs Eviivo: Which Property Management System to Choose?

Eviivo is a well-known vacation rental management platform. It excels in payment collection and features required for managing bookings from OTAs. However, you have to pay for everything you receive. Suppose you only expect some particular functions from your PMS, you are a tech-friendly person and do not need further assistance for onboarding. In this case, Eviivo may be the right solution for you as they offer three different plans from which you can choose the one that suits your needs.

Zeevou has developed a wide range of features which allow you full automation and tools to get more direct bookings. So, as your business grows, you do not need to worry about any aspect of your business from owner portals, to monthly profit reports and full automation for your housekeeping and maintenance. Zeevou offers unlimited and free support forever. It does not charge you anything for extra features. Zeevou assigns you a Partner Success Manager the moment you sing up as a Patron. You can talk about your concerns and challenges during your partnership with your Partner Success Manager through one-on-one Zoom meetings, calls, email, and even via Whatsapp.

We are committed to ensuring that all our comparisons are factually entirely correct and accurate. If you have spotted anything that you feel is wrong or misleading in this comparison, we’d appreciate hearing from you.

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